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Hotel New Otani Osaka
Hotel New Otani Osaka

City-centered Hotel
  • Osaka > Tanimachi ・ Osaka Castle Park


Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(24 reviews)


















Other Facilities4.3/5

Mr./Ms. A.U(Private)

Select Date:2019-07-06


Tennis court

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Mr./Ms. L.P(40)

Select Date:2019-04-29

鍵が一本しかない。それぞれ別の場所に行くと鍵持ってない人が待つしかない。 エアコンが暖房ない、空気清浄機がない。

There is only one key. If you go to different places, people who don't have keys can only wait. Air conditioning does not heat, there is no air purifier.

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Mr./Ms. T.M(51)

Select Date:2019-05-01

駐車場のサービス、ドリンクのサービス、心地よいお部屋に大きな窓から見える大阪城の景色、夜景素晴らしかったです。 お風呂がトイレと別だともっといいもおもいます。 それと上の階からなのか、わかりませんが、物音や赤ちゃんの声、子どもの泣き声で... Read more 駐車場のサービス、ドリンクのサービス、心地よいお部屋に大きな窓から見える大阪城の景色、夜景素晴らしかったです。 お風呂がトイレと別だともっといいもおもいます。 それと上の階からなのか、わかりませんが、物音や赤ちゃんの声、子どもの泣き声で、ゆっくり休めれなかったことが残念でした。

Parking service, drinks service, cozy rooms with views of Osaka Castle from the large windows, night view was great. It is better if the bath is different from the bathroom. And I do not know whether it is from the upper floor, but it was disappointing that I could not rest slowly with noise, baby's voice, child's cry.

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Mr./Ms. M.K(60)

Select Date:2019-04-30


The shower temperature changes slightly during the shower.

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Mr./Ms. T.O(Private)

Select Date:2019-04-20

チェックイン時、フロントの女性の対応が冷たかったです。笑顔なく、早口で説明され、駐車場の事について質問したのですが、説明が良く理解出来ませんでした。チェックアウトの時やお部屋まで案内して頂いた方の対応はとても良かったです。朝食会場はすぐに入... Read more チェックイン時、フロントの女性の対応が冷たかったです。笑顔なく、早口で説明され、駐車場の事について質問したのですが、説明が良く理解出来ませんでした。チェックアウトの時やお部屋まで案内して頂いた方の対応はとても良かったです。朝食会場はすぐに入れず、外に待ち客が沢山いますが、10分程度の待ち時間でした。車で行く場合は駐車場の出入り口を覚えておかないと帰る時迷子になるかもしれません。

At the time of check-in, the lady at the front desk was cold. Without smiling, I was explained at a quick pace and asked about parking lot, but I could not understand the explanation well. Correspondence of person who had you guide to time of check out and room was very good. The breakfast room did not come soon, and there were many waiting customers outside, but it was about 10 minutes waiting time. If you go by car, you may get lost when you go home unless you remember the entrance to the parking lot.

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Mr./Ms. T.K(56)

Select Date:2019-03-17


Osaka Castle looked very beautiful. This time, I want to go shopping slowly and come.

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Mr./Ms. M.F(51)

Select Date:2019-03-11


We used several times, but we could stay in room on the top floor for the first time and were able to spend very good feeling.

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Mr./Ms. H.C(45)

Select Date:2019-03-01

飯店整體設備完善乾淨 ,接待人員英文很棒 ,非常有禮貌 ,cp值高 下次一定會再次拜訪.

The overall equipment of the hotel is perfect and clean, the reception staff is very good in English, very polite, and the cp value will be visited again next time.

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Mr./Ms. 公開NG(50)

Select Date:2019-02-23

お世話になりました。朝食は良い素材を使用されていてとてもとても美味しくいただきました。が、欲を言えば大阪ならではのものがあれば、大阪に泊まったと印象に残った朝食となったと感じました。子どもが熱を出して体温計やアイスノンを貸していただきました... Read more お世話になりました。朝食は良い素材を使用されていてとてもとても美味しくいただきました。が、欲を言えば大阪ならではのものがあれば、大阪に泊まったと印象に残った朝食となったと感じました。子どもが熱を出して体温計やアイスノンを貸していただきましたこと、ご心配もいただき、ありがとうございました。

thank you for helping me. Breakfast was good material used and it was very delicious very much. However, if there is something unique to Osaka, I felt it was breakfast left impressed when I stayed in Osaka. Thank you very much for your concern that the children gave a fever and lent a thermometer or Ithnon.

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Mr./Ms. H.T(51)

Select Date:2018-12-19


Thank you very much for such wonderful scenery, night view, luxurious time, breakfast etc. I still want to use it!

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Mr./Ms. K.S(55)

Select Date:2018-10-31


It was my first time to use such a prestigious hotel, but even people like me at first glance did a truly warm response. We were able to have a comfortable stay. Thank you very much.

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Mr./Ms. S.M(54)

Select Date:2018-10-05


I was surprised to get the room upgraded. I was able to spend relaxing relaxedly although the staying time was short. I hope to see you again.

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Mr./Ms. S.N(35)

Select Date:2018-09-01

1歳の子どもと泊まりました。 ベッドガードを用意して頂いたりとても親切に対応して頂いて助かりました。 部屋からの眺めもよく、部屋もゆったりしていて子どもも退屈せずに快適な宿泊になりました。 ありがとうございました。

I stayed with a 1 year old child. I was saved because we prepared bed guards and were very kindly able to respond. The view from the room was good, the room was comfortable, and the child became comfortable staying without getting bored. Thank you very much.

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Mr./Ms. S.J(28)

Select Date:2018-04-15


Very good hotel, especially the buffet breakfast is very rich.

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Mr./Ms. Y.U(19)

Select Date:2017-12-24


The reception was polite and the hotel staff was kind and friendly, so I was looking closely at the guests, so my concern was so terrible that I could stay very comfortably! The hotel was good at gauging customers' feelings and behavior! Thank you very much, I will use it again!

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Mr./Ms. A.M(30)

Select Date:2017-02-04

とても広いお部屋でのびのびゆっくりと過ごさせていただきました。 フルーツの盛り合わせも、急な相談だったのにもかかわらずとても沢山盛っていただいて、相方もとても喜んでいました。 ありがとうございました。

We spent relaxingly in a very large room. Despite being a sudden consultation, plus a lot of fruit platter, I was very pleased with the counterparts. Thank you very much.

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Mr./Ms. K.K(49)

Select Date:2016-10-29

テレビも付けず、一晩中お城のライトアップ、夜景を楽しんで過ごしたのは初めてです。 本当に、いいホテルで、接客も素晴らしく、気持ちよく過ごせました。

It is the first time I spent the night lighting and night view of the castle overnight without a television. Really, it was a nice hotel, the customer service was wonderful, I was able to spend pleasantly.

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Mr./Ms. Y.O(47)

Select Date:2015-11-06

25年前に、アルバイトで働いていたので、泊まってみました^ ^厳しい舞台裏が、お客様の立場になるとこんな感じなんだと、感慨深く泊まらせていただきました。是非、次回も大阪に伺う時に、利用したいと思います。

Since I worked part time job 25 years ago, I tried staying ^ ^ I was deeply impressed that the strict behind-the-scenes look like this when you are in your position. By all means, I would like to use it when I visit Osaka next time.

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Mr./Ms. Y.Y(48)

Select Date:2019-05-01

No comment from this user.

Mr./Ms. H.T(32)

Select Date:2019-05-05

No comment from this user.

Mr./Ms. M.K(50)

Select Date:2018-09-20

No comment from this user.

Mr./Ms. K.S(46)

Select Date:2018-07-15

No comment from this user.

Mr./Ms. P.K(30)

Select Date:2018-06-08

No comment from this user.

Mr./Ms. H.K(60)

Select Date:2018-05-30

No comment from this user.

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