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箱根 星のあかり Hakone Hoshino Akari

casual Ryokan/Inn
Hakone Hoshino Akari / Kanagawa Hakone 2

Overview

Residing in Sengokuhara and wrapped in the immense nature of Hakone is a rejuvenating inn that has a stunning view of a scenery that changes with the four seasons.

As soon as you pass through the entrance, you can feel your heart loosen from the start of your journey in a lounge with hearth.

All rooms have outdoor hot springs and terrace. The impressive view of Mt. Hakone and Italian pond are one of the prides of this inn. Bathtubs are either shigaraki pottery or Japanese cypress. On top of that guests may enjoy 2 of the 17 baths: the hot spring of beauty in the rooms and the natural hot springs in the public spa.

After bathing in the public spa, one way to spend your time is at the library. With chairs and foot spa on the spacious rooftop sky terrace, one may start by enjoying a panoramic view of Mother Nature and even enjoy relaxing with a monopoly on the view of the nights sky full of starlight.

Starting with the stone-grilled Hakone Seiroku beef, meals are a creative Japanese kaiseki that use the bounty of the sea reeled in from Sagami Bay. Breakfast is a line-up of specialty masterpieces with many different dried dishes, Yuba tofu, handmade tofu, and others to choose from. Won't you try to drown in this gentle and warm hospitality to your heart's content?      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(37 reviews)

3.8/5

5

35%

4

38%

3

11%

2

8%

1

8%

 

Rooms3.9/5

Bath4.0/5

Breakfast4.3/5

Dinner4.2/5

Services4.0/5

Other Facilities3.3/5

Mr./Ms. C.L(34)

Total points

Stayed in

Room type

2017-04-26

【13.6㎡】Guest room with outdoor hot spring (Hoshizora, Seiten, Tsukiboshi, Seirin)

Very nice view from the room. Good meal service. Very helpful staff.

Very nice view from the room. Good meal service. Very helpful staff.

Mr./Ms. J.N(Private)

Total points

Stayed in

Room type

2020-06-27

【13.6㎡+Bedroom】Suite with outdoor hot spring (Kengyu, Nanayo)

お値段の割にサービス、施設が期待外れでした。

The service and facilities were disappointing for the price.

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Mr./Ms. T.H(50)

Total points

Stayed in

Room type

2020-05-23

【17㎡+Bedroom】Suite with outdoor hot spring (Orihime, Subaru)

お世話になり、ありがとうございました。 母にもとても喜んでもらえたので満足しています。特に食事の際対応して下さった 男性スタッフの方 お名前を伺えば良かったと後悔しています。大変きめ細やかなサービス 配慮をして下さり、とても感じが良く 幸... Read more お世話になり、ありがとうございました。 母にもとても喜んでもらえたので満足しています。特に食事の際対応して下さった 男性スタッフの方 お名前を伺えば良かったと後悔しています。大変きめ細やかなサービス 配慮をして下さり、とても感じが良く 幸いにもチェックアウト後に荷物を車へ運んで下さったのも そのスタッフでした。きっとベテランさんなんでしょうけど、変にそれを出されず自然なサービスで心地よい気分になりました。いい思い出となりました、ありがとうございます! また機会があれば宿泊させていただきます!

Thank you a lot for your hospitality. I am happy because my mother was very happy. I especially regret that I should have asked the male staff for their assistance during meals. Very attentive service Considering the service, it was very pleasant and fortunately it was the staff who carried the luggage to the car after check-out. I'm sure he's a veteran, but I didn't give it out and I felt comfortable with the natural service. It was a good memory, thank you! In addition, I will stay if I have the opportunity!

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Facility・services

Property

Hakone Hoshino Akari

Address

1245-432 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER

Number of guest rooms

14 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

◆Public spa
Guests may enjoy a natural milky turbid hot spring (sulfur spring).
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

・We offer pick up service.
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Notice

This plan does not cover the bath entrance fee (¥150).
For children not yet of school-age staying but requiring no meals or sleep gear, a facility usage fee of ¥1,100 (includes tax) will be required.
For those wishing for a 6~12-year-old to have adult meals please consult with the ryokan.
Room service hours 3:00 pm ~ 12: 00 am
There is no elevator on the grounds. Thank you for your understanding.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

・Shinkansen Kodama change at "Odawara Station", get off at Hakone Tozan Railway "Hakone-Yumoto Station" or Romance Car "Hakone-Yumoto Station"
※From Hakone-Yumoto Station: Use Hakone Tozan bus "To Togendai" for approx. 30 minutes, get off at Hakone Country Entrance"
※There is a special transport from the bus station (must inquire to us).

1245-432 Sengokuhara, Hakone-machi, Ashigarashimo-gun, Kanagawa-ken

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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