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京湯元 ハトヤ瑞鳳閣
Hatoya Zuihokaku

  • Kyoto > Kyoto station front


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(35 reviews)


















Other Facilities4.0/5

Mr./Ms. W.C(Private)

Select Date:2017-02-13

The room is small and outdated. The carpet and wall have stain on them... The hot spring is nice

The room is small and outdated. The carpet and wall have stain on them... The hot spring is nice

Mr./Ms. A.I(33)

Select Date:2019-07-02

温泉も部屋もよかったです。 フロント接客もとても気持ちのいいものでした。 ただ、温泉備え付けのドライヤーだけが気になりました。 せっかくポーラのシャンプーや化粧水類を揃えているのですから、ドライヤーもイオンが出たり髪にいいと謳い文句の... Read more 温泉も部屋もよかったです。 フロント接客もとても気持ちのいいものでした。 ただ、温泉備え付けのドライヤーだけが気になりました。 せっかくポーラのシャンプーや化粧水類を揃えているのですから、ドライヤーもイオンが出たり髪にいいと謳い文句のあるドライヤーを用意したほうが、貴旅館に合うと思います! また伺わせていただきたいです。 その時はどうぞよろしくお願いします。

Hot spring and room were good, too. The front reception was also very pleasant. However, only the dryer equipped with hot spring became anxious. Since I have prepared a lot of polar shampoos and lotions, I think that it would be better for you to have a hair dryer that has an ion and a hair dryer that has an ugly claim if it is good for your hair! I would like to see you again. At that time, thank you very much.

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Mr./Ms. H.Y(56)

Select Date:2019-05-03

40年ぶりに京都に行き素晴らしい旅館に泊まりました すみずみまで行き届いてました 北海道の果てから来たかいがありました また泊まりたいです

I went to Kyoto for the first time in 40 years and stayed at a wonderful ryokan. I have come from the end of Hokkaido I want to stay here again

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Mr./Ms. Y.H(48)

Select Date:2019-03-29

家族の食物アレルギーの対応も親切に対応くださり、安心してたべることができました。  また、夜の外出時もタクシーを快く呼んでいただきました。疲れた体でも東寺のライトアップを見に出掛けることができいい思い出となりました。

The food allergies of the family were also treated kindly and I was able to eat with confidence. In addition, when I went out at night, I was glad to call a taxi. It was a good memory that I could go out to see the light up of Toji Temple even with a tired body.

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Mr./Ms. C.T(28)

Select Date:2019-02-25

離京都車站很近,附近bic camera購物方便

Very close to Kyoto Station, convenient for shopping near bic camera

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Mr./Ms. K.H(41)

Select Date:2019-02-19

アンケートにも書きましたが、トイレに汚れが残ってた事が残念でした。 が、フロントに連絡したらすぐに清掃しに来てくれた大浴場のカウンターに見えた女性の方が、とても良い方で、残念な気持ちが、なくなりました。また、宿泊させていただきます。

I wrote it in the questionnaire, but it was regrettable that dirt remained in the toilet. But, as soon as I contacted the front desk, the woman who saw it at the counter of the large bathhouse who came to clean it was a very nice person, and my regret feelings ceased to exist. Also we will stay.

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Mr./Ms. N.O(46)

Select Date:2018-11-02


It was a very calm hotel. Thank you for taking care of our guests carefully. The room was beautiful and I felt a delicate care in various places. For breakfast, I was tired of Viking and it was delicious with pure Japanese food.

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Mr./Ms. Y.N(46)

Select Date:2018-10-21

お風呂はきれいで快適でした。 部屋にテーブルがないので不便でした。朝食はバイキングのほうが良かったです。

The bath was clean and comfortable. It was inconvenient because there was no table in the room. Viking was better at breakfast.

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Mr./Ms. M.Y(Private)

Select Date:2018-09-17


I am happy if you can prepare things that are separated up and down except for yukata. I got it extended for one hour. Thank you.

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Mr./Ms. N.M(50)

Select Date:2018-09-21

素泊まりで利用させていただきました。 駅から5分の好立地でとにかく便利でした。 外観もお部屋も洗練されていて心地よく過ごすことができました。 スタッフの方々にも丁寧に笑顔で対応していただきました。 お部屋のしつらえも和の雰囲気が... Read more 素泊まりで利用させていただきました。 駅から5分の好立地でとにかく便利でした。 外観もお部屋も洗練されていて心地よく過ごすことができました。 スタッフの方々にも丁寧に笑顔で対応していただきました。 お部屋のしつらえも和の雰囲気が快く、トイレの広さも余裕があってライティングもステキでした。 ただ上の方の振動と廊下の話声がたまに気になったところと交通量の多い道路沿いだったので5Fでもバイクの音が急に聞こえてびっくりしました。 あと衣類にかける消臭スプレーがあるとよいとなお思いました。 全体的には文句なく過ごせましたし、お風呂も清潔で素晴らしかったです。 また是非利用したいと思います。

We used it because we stayed. It was convenient at any convenient location just 5 minutes from the station. The appearance and the room were refined and I was able to spend comfortably. We also responded carefully to the staff members with a smile. The atmosphere of the Japanese was pleasant also for the preparation of the room, the space of the toilet was affordable and the lighting was also wonderful. I was surprised to hear the sound of the motorcycle suddenly even at the 5th floor because the vibration of the upper side and the talking voice of the corridor were occasionally concerned and along the road with a lot of traffic volume. I still thought that it would be nice to have a deodorant spray on clothing. Overall we were able to spend without complaints, bath was clean and wonderful. I also want to use it by all means.

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Mr./Ms. K.T(43)

Select Date:2018-08-26

いつもながら快適に過ごさせていただきました。 また次回もお世話になりたいと思いますので、宜しくお願い申し上げます。

I always spent comfortably. I also would like to take care of you next time, so thank you.

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Mr./Ms. Y.F(61)

Select Date:2018-01-02


Breakfast in the morning was an old house rally. The attitude that men in different roommen who make it in the morning give away their way to customers rather than greetings is an akan!

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Mr./Ms. M.I(45)

Select Date:2017-12-30

1泊目はミネラルウォーターがなく2泊目から部屋に置いてありトイレにスリッパがなくなんとなく不潔な感じ。 使用したタオルかけがなくて持って来てもらえたんですが部屋に常備して欲しい。お正月料金とはいえこの程度のサービスなら金額設定をもう少し下... Read more 1泊目はミネラルウォーターがなく2泊目から部屋に置いてありトイレにスリッパがなくなんとなく不潔な感じ。 使用したタオルかけがなくて持って来てもらえたんですが部屋に常備して欲しい。お正月料金とはいえこの程度のサービスなら金額設定をもう少し下げてもらえれば文句なしです。

There is no mineral water on the first night and it is in the room from the second night, there is no slipper in the toilet and it is somewhat dirty feeling. I did not have to use the towel that I used, so I brought it, but I want you to keep it in the room. Although it is New Year 's charge, it is not complaining if you can lower the amount setting a little more if this service is of such degree.

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Mr./Ms. Y.S(28)

Select Date:2017-12-23


The room was clean and I was relieved. The hot spring was good enough to think that it is near the station, and I was able to take a good rest.

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Mr./Ms. H.L(Private)

Select Date:2017-08-03

8월3일 1박 머무르는 동안 편하게 잘 지냈습니다. 감사합니다

I stayed at the hotel for 3 days on August 3rd. Thank you

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Mr./Ms. T.P(47)

Select Date:2017-07-26


Very much appreciate the hotel's services and facilities, coupled with Relux responsible person heartfelt thanks card, make me feel at home.

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Mr./Ms. Y.Y(42)

Select Date:2017-07-20

前回の旅行で利用させてもらい、今回の旅行でも最終日は此方に宿泊しました。 浴場がゆったり出来て気に入ってます。 京都駅に近く新幹線を利用する私にはありがたいです。 スタッフさんの接客も良く、京都に宿泊する際は又お世話になると思います。

We had you use it on last trip, and stayed in this hotel on the last day even on this trip. I love it because the bathhouse was loose. I am thankful to me for using the Shinkansen near the Kyoto station. Staff 's receptionist is also nice and I think that I will take care of you when staying in Kyoto.

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Mr./Ms. M.S(68)

Select Date:2017-04-17

化学調味料の重いアレルギーであることを事前に告知し ホテルからも数回確認のお電話をいただいていたにもかかわらず、ここ数年で一番重篤なアレルギーがでました。事前告知や電話が成果を上げていません。なぜこのような事が起きるのか理解できません。

Despite being announced beforehand that it is a heavy allergy of chemical seasoning and receiving a telephone confirmation several times also from the hotel, the most severe allergy in the last few years has come. Advance announcements and telephone calls have not been successful. I do not understand why such things happen.

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Mr./Ms. Y.Y(50)

Select Date:2017-03-24

温泉がとても良かったです。駅からも近く、この天然温泉は貴重です。疲れが吹き飛びます。 しいていえば、夕食でレモンサワーがなかった事が残念…。でもお部屋も綺麗で広く、母との二人旅でしたが大満足です。 また是非お世話になりたいと思います。 ... Read more 温泉がとても良かったです。駅からも近く、この天然温泉は貴重です。疲れが吹き飛びます。 しいていえば、夕食でレモンサワーがなかった事が残念…。でもお部屋も綺麗で広く、母との二人旅でしたが大満足です。 また是非お世話になりたいと思います。

The hot spring was very good. This natural hot spring is priceless as it is also near from the station. Tiredness blows away. Regardless, I regret having no lemon sour at dinner .... But the room was clean and spacious, it was a very satisfying although it was a trip with my mother. I certainly would like to take care of you.

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Mr./Ms. M.U(49)

Select Date:2017-03-10

従業員の皆さんにとても親切にしていただきました。有難うございました。 子供達と離れて暮らすことになり、久しぶりの家族旅行でした。楽しく過ごせて嬉しかったです。

It was very kind to everyone of our employees. Thank you. I decided to live apart from my children, and it was my first time in my family vacation. It was a pleasure to spend happily.

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Mr./Ms. H.T(55)

Select Date:2017-01-25

ちょっとした畳スペースのある部屋がくつろげて、施設全体も清潔で良かったです。スタッフの皆さんの応対も良く気持ちよく過ごさせていただきました。朝食の湯豆腐は、本当に美味しかったです。 お風呂も良かったのですが、床が滑りやすく、少しスロープが... Read more ちょっとした畳スペースのある部屋がくつろげて、施設全体も清潔で良かったです。スタッフの皆さんの応対も良く気持ちよく過ごさせていただきました。朝食の湯豆腐は、本当に美味しかったです。 お風呂も良かったのですが、床が滑りやすく、少しスロープがあるので緊張して歩かないとチョット危ないです。 これを改善していただければ、とても良い宿だと思います

The room with a little tatami space was able to relax and the whole facility was clean and good. The staff 's reception was also very pleasant. The breakfast tofu was really delicious. The bath was also good, but the floor is slippery and there is a little slope so it's dangerous to be tired and walk away. I think that it is a very nice accommodation if you improve this

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Mr./Ms. S.C(48)

Select Date:2017-01-20


The room did not provide mineral water

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Mr./Ms. Y.I(Private)

Select Date:2017-01-09


The correspondence of the lady of the front desk was very good. Thank you very much.

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Mr./Ms. M.T(48)

Select Date:2016-12-15

いろいろ親切に対応していただき、ありがとうございます。 機会があれば今度は夕食付きのプランで是非、利用したいです。

Thank you very much for your kind response. If there is opportunity, I would like to use it by all means with a plan with dinner.

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Mr./Ms. K.W(45)

Select Date:2016-09-09

スタッフの方々の対応もとてもよく、場所も駅に近く、とても満足しました。 施設もとてもきれいで、お風呂もとても気持ちよかったです。 4歳の息子も「またお泊まりしたい」と喜んでいました。 またぜひ利用させていただきます。どうもありがとうご... Read more スタッフの方々の対応もとてもよく、場所も駅に近く、とても満足しました。 施設もとてもきれいで、お風呂もとても気持ちよかったです。 4歳の息子も「またお泊まりしたい」と喜んでいました。 またぜひ利用させていただきます。どうもありがとうございました。

Staff 's response was very good, location was near station, we were very satisfied. The facilities were also very clean and the bath was very comfortable. My 4-year-old son was also pleased that "I want to stay again." I will also use it by all means. Thank you very much.

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Mr./Ms. Y.O(33)

Select Date:2016-07-17

清潔で新しい部屋は大変満足のいく水準でした。温泉も清潔に保たれていて泉質も気持ち良かったです。朝食は想像以上で中でも湯豆腐は格別でした。 是非次回も利用させていただきたいと思います。

Clean and new room was very satisfying level. The hot springs were also kept clean and the quality of spring was also comfortable. Breakfast was more than I imagined, and tofu was exceptional among them. I would like to use it by all means next time.

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Mr./Ms. S.I(37)

Select Date:2016-04-24

お部屋をアップグレードして頂き大変良かったです。 また利用します!

We upgraded our room and it was very good. We will also use it!

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Mr./Ms. K.D(34)

Select Date:2019-05-08

No comment from this user.

Mr./Ms. K.S(24)

Select Date:2019-02-23

No comment from this user.

Mr./Ms. W.Y(34)

Select Date:2019-01-30

No comment from this user.

Mr./Ms. H.K(51)

Select Date:2018-12-15

No comment from this user.

Mr./Ms. M.C(39)

Select Date:2018-08-14

No comment from this user.

Mr./Ms. T.N(28)

Select Date:2018-01-05

No comment from this user.

Mr./Ms. N.N(Private)

Select Date:2017-11-06

No comment from this user.

Mr./Ms. E.S(44)

Select Date:2017-01-28

No comment from this user.

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