ラ・ジェント・ステイ 札幌大通

La'gent Stay Sapporo Odori

Select Date：2019-01-10

The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the window... Read more The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the windows during winter time but the smell still won’t go away. I didn’t asked to change room though, because I was only staying for one night so not sure if the staff would be able to do something about it. The female bath was way too crowded at night. I left without bathing and decided to shower in my room instead. I heard the male bath was fine though

The room I stayed in was nice in general, very spacious and clean, but it smelled like garlic - I had to open the windows during winter time but the smell still won’t go away. I didn’t asked to change room though, because I was only staying for one night so not sure if the staff would be able to do something about it. The female bath was way too crowded at night. I left without bathing and decided to shower in my room instead. I heard the male bath was fine though

Select Date：2017-06-13

Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having ... Read more Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having babies crying, it is very easily be heard.

Great location, nice room, and good service. Only the door is a little to thin.....when other guests check-in or having babies crying, it is very easily be heard.

Select Date：2019-05-01

・2階のトイレ全体が 汚くしている公衆トイレレベルの臭いで臭かった。 ちゃんとしたホテルで、あれはあり得ないレベルです。 お掃除の方がその場に居たのに、あの臭いを異常と感じないのか？疑問が残った！！ ・お風呂に乳酸菌ドリンクのサービスをし... Read more ・2階のトイレ全体が 汚くしている公衆トイレレベルの臭いで臭かった。 ちゃんとしたホテルで、あれはあり得ないレベルです。 お掃除の方がその場に居たのに、あの臭いを異常と感じないのか？疑問が残った！！ ・お風呂に乳酸菌ドリンクのサービスをしてくれていて、凄く嬉しかった。 なのに、朝お風呂に入ったら品切れ状態でした。 補充するお考えはないのでしょうか？ それとどうに、タオルの補充もなされてませんでした。 こちらも、補充するお考えはないのでしょうか？ ・フロントの方たちは、お客さんへの声かけはしてらっしゃらないのでしようか？ 出掛けるときや帰ってきたの声かけがあった方が、気持ちがいいと思います。 中には声をかけて下さる方も居ましたが、口だけで無表情でした。 その笑顔もサービスの一貫ではないでしようか？ ・お部屋のお掃除を担当されてる方とも、朝 廊下で会いましたがご挨拶してくださらなかったです。 声を交わすだけで、気持ちよくなりますので… 良かった点 ・お風呂に行くマイバックがあったのは、凄く嬉しかったです。 ・スリッパに中敷きを置いて下さった心使いにも、感動しました。 ・お部屋は綺麗にして下さっていて、気持ちが良かったです。 以上になります。 このままでは、お友だちに紹介できるレベルではありません。 是非、ご検討下さい。

・ It smelled from the smell of the public toilet level that the entire toilet on the second floor is dirty. It is a decent hotel, and that is an impossible level. Even if the cleaning person was there, did you not feel that smell as abnormal? The question remained! ! ・ We had a service of lactic acid bacteria drink in the bath and I was very happy. However, I was out of stock when I took a bath in the morning. Do you have any ideas for replenishment? In any case, the towel was not refilled. Do you have any ideas for replenishment as well? ・ Because the front desks don't talk to the customers? I think it would be nice if you had voices coming out or coming back. There were also people who called me out, but it was expressionless only with the mouth. Could that smile not be consistent with the service? ・ Everybody who was in charge of cleaning the room met in the morning in the corridor but did not say hello. Because you can feel better just by exchanging voices ... It was good point ・ I was very glad that there was my back to go to the bath. -I was also moved by the heartwarmers who put the insole in the slippers. ・ The room is clean and you feel good. That's it. At this level, it is not possible to introduce your friend. Please consider.

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