Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Buffect style service is replaced by set menu at dining areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
Notice from the hotel
■About hygiene measures at Hilton Tokyo Hilton's new hygiene standard "Hilton Clean Stay," with RB, a manufacturer of cleaning and disinfecting products such as Lysol and Dettol, and Mayo Clinic, one of the leading medical institutions in the United States. In partnership, we will take steps to ensure that our customers enjoy a cleaner and safer stay than ever. <Thorough Hilton Clean Stay from check-in to check-out> Online: You can find out more about Hilton hygiene measures on the Hilton Clean Stay dedicated page "https://www.hilton.com/en/corporate/cleanstay/" on our website, even before you travel. You can check. We will also notify you on the Hilton Group hotels website if we have implemented new cleaning procedures. Lobby: Customers who wish to check-in and enter without contacting people (contactless) can check-in, select a room, and use a digital key* via the "Hilton Honors" application that can be enrolled for free. You can enter the room and check out using your own mobile device. This option is available to guests booked directly with the Hilton Honors app or Hilton.com at more than 4,700 Hilton Group hotels worldwide. Customers who wish to check-in as usual will be asked to secure their social distance, and we will also show you how to perform check-in and check-out procedures safely. * Digital keys are available at some hotels in Japan, but you must check in at the front desk in advance. Guest Room: When you enter the guest room, the "Clean Stay Guest Room" sticker will be attached to the door. This proves that the rooms have been thoroughly cleaned and disinfected. Thoroughly sanitize areas in your room where people are most often exposed, such as light switches, door handles, TV remote controls, and temperature controllers. Housekeeping service: The rooms are thoroughly cleaned and disinfected with each new guest. Housekeeping service during your stay will be provided upon request to accommodate guests who do not want staff to enter. Upon request, amenities such as linens and toiletries will be delivered in front of the guest room door in hygienic individual packaging. Public space: Increase the frequency of cleaning public spaces in the hotel. For example, the fitness center may be cleaned multiple times a day and may be closed during cleaning. Training equipment will be properly adjusted and positioned to maintain a social distance. In addition, we may limit the number of customers that can be used at one time. The pool and pool area will be cleaned frequently throughout the day and steps will be taken to maintain a social distance. We will install a disinfection station equipped with a disinfectant gel and a disinfectant sheet in the main entrance and areas with many people coming and going. Food & Beverage: The hotel's restaurant will maintain proper social distance with the spacing between tables and chairs, as well as biodegradable disposable cutlery and dishes upon request. At breakfast, we offer a variety of options, from individually wrapped snacks that you can easily take out, to small meals that you can bring to your seat, from a la carte dishes to the services of staff. When you use room service, we will deliver the ordered food in a disposable container outside the guest room door so that there is no contact between the customer and the team member. Each of the initiatives included in the "Hilton Clean Stay" begins the moment the customer steps into the hotel. And everywhere during your stay, you'll stay safe and healthy for you and your team members, without compromising the hospitality that Hilton offers. As part of the hotel's new hygiene and sanitization standards, Hilton has introduced training to make all team members aware of the importance of taking steps to protect themselves and others' health at work. During your stay, team members wearing protective equipment will greet you and provide you with the best hospitality while maintaining your social distance.
Notice of temporary closure: At Hilton, the health and safety of our customers and team members (employees) is paramount. Due to the business impact of the spread of the new coronavirus, we decided to temporarily close the hotel. We currently do not accept reservations from Friday, May 1, 2020 to Sunday, June 30, 2020. We apologize for the inconvenience and inconvenience, and we appreciate your understanding. * Please check the official website for details. --- DoubleTree by Hilton Naha provides hospitality and functional space where you can relax. Only 10 minutes from the airport by car or monorail, our convenient location is a short walk to the central area for shopping, dining, and entertainment. The elegant lobby greets guests upon arrival. Enjoy our specially made chocolate chip cookie when you check-in. The guest rooms are rich and varied and you can relax in any one of them. Whether you're staying in the family room or luxurious suite, we have room to fit your style. A comfortable bed, Wi-fi and LAN internet connections, and TV with plenty of channels to choose from are sure to make your stay more pleasant. The restaurant has a buffet-style breakfast with more than 25 daily menu items including omelets. Please enjoy the tropical and unique breakfast menu Okinawa has to offer. We also recommend coming for lunch and dinner. Find a room that fits your tastes here at DoubleTree by Hilton Naha.
- Rooms (-)
- Plan (-)
Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.
Overall Rating(20 reviews)
DoubleTree by Hilton Naha
Okinawa, Naha City, 3-15 Higashi-machi [View map]
check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
The Riverside Café & Dining We offer breakfast, lunch, and dinner at our full-service restaurant. A breakfast buffet is set out every morning, and you can order specially made omelets. Our casual dining menu has a wide variety of fresh ingredients and imaginative presentations by our personable staff.Read moreClose
For more information please contact the hotel.Read moreClose
Other facility information
[Exclusive chocolate chip cookies] Begin your visit with our warm chocolate chip cookies when you arrive. With hospitality as warm as the freshly baked chocolate chip cookie at welcome, our staff welcomes you for an exciting stay. [Range of Children's Amenities] In order for guests with families to enjoy a relaxing stay, we provide Baby beds, Baby cars, and Baby Guards. As there are a limited number of these, please reserve these in advance. We can also provide pajamas, slippers, and toothbrushes.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
*Children over elementary school age will be charged the same price as adults, so please include it in the "number of people". [Information about restaurant operations] "The Riverside Cafe & Dining" will be closed from May 1 (Fri) to June 30 (Tue) 2020.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
«Access by monorail» Get off at Asahibashi Station. About 30 seconds on foot from the station west exit elevator. (For Asahibashi Station) «Access by bus» 20 minutes by bus from Naha Airport (bus waiting time is not included) From Domestic Passenger Terminal Building 1F, use one of the following buses and get off at Naha Bus Terminal (Asahibashi), and head for Asahigashi intersection. It is located 2 to 3 minutes away in the direction of the Monorail Asahibashi Station (next to Nippon Life Building). · Number 25 (Futenma - Airport Line) · Number 99 (Amekushintoshin Line) · Number 111 (Express bus) · Number 113 (Gushikawa ~ Airport line) · No. 120 (Nago - Airport Line) · Number 123 (Ishikawa ~ Airport Line)
Okinawa, Naha City, 3-15 Higashi-machi
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Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.