Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
We would like to express our sincere gratitude for your continued support of our new coronavirus infection. The Nazuna Group considers the health and safety of customers and employees as the first countermeasure against infectious diseases caused by the new coronavirus, and has taken the following measures so that customers can use it with peace of mind. We are. We kindly ask for the understanding and cooperation of our customers. [Efforts in public space] 1. Expansion of alcoholic disinfectant solution We are expanding the disinfectant solution at receptions and restrooms, and we are working to create an environment that is more convenient for customers. 2. Strengthening of regular disinfection We properly disinfect alcohol such as door knobs, doors, handrails of stairs, doors of restrooms, etc. that are frequently touched by customers. 3. Wearing a mask when serving customers Considering the health and safety of our customers and public health, our staff members wear masks. 4. Confirmation of health condition for hotel guests At check-in, we will fill out a questionnaire regarding health condition and confirm the transit point to arrive at the hotel. [Efforts for employees] 1. Wearing masks when going to and from work We distribute masks to employees of the Group and obligate them to wear masks when going to and from work. 2. Physical condition check when going to work When employees go to work, we thoroughly check the temperature and disinfect their hands. Employees who have a fever of 37.5 degrees or more and who are not in good physical condition are waiting at home until two days have passed since their recovery. 3. Addition of alcohol disinfectant in the back space We have added alcohol disinfectant so that you can always disinfect your fingers after entering the office or using the restroom. 4. Maintenance of management system for people with poor physical condition We have introduced a system for managing the standards of behavior and the health condition of employees when they are in poor physical condition. 5. Voluntary refrain from going out and attending meetings without urgently Prohibiting employees from unnecessary and urgent business trips, prohibiting overseas travel, attending meetings and events where large numbers of unspecified people gather, and attending meals and meetings at work sites We are instructing you to refrain from. 6. Implementation of staggered work Around the administrative department, we carry out commuting and remote work avoiding busy hours to prevent infection. Request to customers ・We ask for your cooperation in alcohol disinfection when visiting the facility so that customers can use this facility with peace of mind. ・We apologize for those who have a fever or who are not feeling well, but please refrain from visiting. ・During the body temperature inspection upon arrival, if the temperature is 37.5 degrees or higher, you may refuse to stay or stay at another facility operated by our company. ・If you feel unwell, please tell the staff near you. ・We are taking measures to protect the safety of guests and staff. As a result, some services, equipment and amenities may be reduced or unavailable. *The above may be updated in the future according to the policy of the Japanese government and related organizations. In that case, we will inform you again.
Nijo Castle once watched over Japan as a government office and imperial villa and is now considered a world heritage site and important cultural property. In close proximity to the castle yet just far enough away from the hustle and bustle of Kyoto, you will find Nazuna Kyoto Nijo-tei. Here you can experience the traditions and beauty of Japanese culture. At Nazuna, it is our desire that visitors to Japan learn about the heart and soul of Japan. The experience of "tea" is of particular importance to us and it is why we have prepared special means our guest can enjoy "tea" throughout their stay. Whether it is through tea ceremonies that anyone can enjoy or our tea bath and tea incense burners, we have prepared opportunities for any degree of participation. Our rooms are based on classic Japanese wooden architecture but with a modern touch. They are all luxuriously spacious with their own private outdoor spas. We use only Simmons mattresses for our beds and all of our futon are ordered from a long-respected bedding establishment in Fushimi, Kyoto. Enjoying a breakfast of select Kyoto ingredients while seated around a Japanese hearth is the Nazuna tradition. Cooking dishes over the charcoals of the hearth brings out the sweetness and aroma of the ingredients. Back at your room have a relaxing soak in a tea bath of real tea leaves and enjoy being enveloped in its soft fragrance. "Open your heart with a cup of tea" and allow the experience of tea to bring you a moment of refinement.
- Rooms (-)
- Plan (-)
Accommodations that represent their respective local regions and that are worth visiting despite the distance.
Overall Rating(15 reviews)
Nazuna Kyoto Nijo-jo
580 Kusuriyachō Nakagyō-ku, Kyōto-shi, Kyōto-fu [View map]
check-in / check-out time
15:00 / 11:00
CI/CO time may be different depending on plan.
Number of guest rooms
At Nazuna we use carefully picked seasonal ingredients and use seasoning that makes full use of the ingredients creating a rich flavorful dish from our heart. By cooking with a charcoal heart, you can enjoy a rustic taste. Our rice is also carefuly selected and freshly cooked. Enjoy a peaceful time that will set your heart at ease.Read moreClose
All rooms are equipped with an outdoor bath. Nazuna's original tea bath is known to be beneficial to the skin and is recommended to women. Enjoy a bath that will set your heart and body at ease without having to worry about the time.Read moreClose
Other facility information
At Nazuna we believe in the concept of "Traditional cultural experience" and while you stay with us you can experience traditional Japanese culture. With tea as our commitment we offer a tea ceremony that is beginner friendly as well as tea baths and tea censers. Have a relaxing experience while experiencing traditional styles, historical lessons, and immerse yourself in the aroma of tea.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
*We do not allow children under the age of 12 to stay at our accommodations. ・After October 1st, 2018, Kyoto city accommodation tax will be added separately.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
[By Subway] -Approximately 5 minutes on foot from Exit 2 of Nijojomae Station on the Tozai Line. -Approximately 13 minutes on foot from Karasuma Oike Station on the Karasuma Line
580 Kusuriyachō Nakagyō-ku, Kyōto-shi, Kyōto-fu
Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.
In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.