Review of Fuji Ginkei

Overall experience was great. But I had stayed at the ryokan that their service and amenities went above and beyond the ... Read more Overall experience was great. But I had stayed at the ryokan that their service and amenities went above and beyond the day before so at almost the same price. Fuji Ginkei service quite not reach my expectations. We had to carry all the luggages to the room by ourselves. There weren’t much amenities in the room or at the public bath. But the room had an amazing view of Mt.Fuji. The food is Ryokan style Japanese course menu. It was delicious but not everyone will like it. We still like this place, despite to the view. But next time I would try the different ryokan at the same area.

Overall experience was great. But I had stayed at the ryokan that their service and amenities went above and beyond the day before so at almost the same price. Fuji Ginkei service quite not reach my expectations. We had to carry all the luggages to the room by ourselves. There weren’t much amenities in the room or at the public bath. But the room had an amazing view of Mt.Fuji. The food is Ryokan style Japanese course menu. It was delicious but not everyone will like it. We still like this place, despite to the view. But next time I would try the different ryokan at the same area.

The room is a traditional Japanese tatami style. And the hotel in general is a modern onsen hotel. We are very happy wit... Read more The room is a traditional Japanese tatami style. And the hotel in general is a modern onsen hotel. We are very happy with the stays.

The room is a traditional Japanese tatami style. And the hotel in general is a modern onsen hotel. We are very happy with the stays.

対応してくれた全てのスタッフさんがとても親切でかつ丁寧に対応してくれた。部屋案内の時にも、富士山の見えやすい時間帯やどのように見えるかなど細かく教えてくれてすごく役に立った。お風呂も温度がちょうど良くて、朝夜と使用して、朝には綺麗な富士山を... Read more 対応してくれた全てのスタッフさんがとても親切でかつ丁寧に対応してくれた。部屋案内の時にも、富士山の見えやすい時間帯やどのように見えるかなど細かく教えてくれてすごく役に立った。お風呂も温度がちょうど良くて、朝夜と使用して、朝には綺麗な富士山を眺めることができた。朝食も想像以上の物がでてきて、一つ一つこっていてどの食事も美味しかった。また山梨県を訪れた際には、活用したいと思った。本当にありがとうございました。

All the staff who responded were very kind and polite. At the time of the room guidance, he was very helpful because he gave me detailed information about the time zone of Mt. Fuji and what it looks like. The temperature of the bath was just right. I used it in the morning and night, and in the morning I was able to see the beautiful Mt. Fuji. Breakfast was more than expected, and each meal was delicious. When I visited Yamanashi Prefecture, I wanted to use it. I'm really thankful to you.

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Great services,great view and japanese-styled room and hot spring facility.

Great services, great view and japanese-styled room and hot spring facility.

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CP值不高；房價高設備極普通；湯屋是水加熱非溫泉；PM6:00才能check in隔天AM10:00 check out整個⋯無言！唯一欣慰的是大面玻璃窗，可欣賞富士山景～！

CP value is not high; high house prices are very common equipment; soup house is water heating non-hot springs; PM6: 00 can be checked in the next day AM10: 00 check out the whole ⋯ speechless! The only relief is the large glass window with a view of Mount Fuji ~!

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是河口湖可以看到富士山的旅館CP值最高的 ！

Lake Kawaguchi has the highest CP value of hotels where you can see Mount Fuji!

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服務人員非常親切用心，在出發前就會密切連繫確認各種事項（到達時間、用餐時間，有沒有什麼不吃），到了飯店後服務人員更是服務周到親切有禮貌，泡湯區也很舒服，安排的餐食都好好吃好飽，房間也非常舒適乾淨，另人回味無窮的住宿體驗❤️

The service staff is very kind and attentive, and will closely confirm various matters (arrival time, meal time, whether there is nothing to eat) before departure. After arriving at the hotel, the service staff is attentive and courteous, and the bathing area is very comfortable. The meals arranged are delicious and full, the rooms are very comfortable and clean, and the staying experience is endless. ❤️

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スタッフの皆さんの対応は満足でした。特に食事を用意してくださった皆さんには、気を使っていただき感謝しています。気持ちよく、美味しい食事いただきました。 しいていえば、Wi-Fiのスピードが遅かったことでしょうか。夜は下りが5M、上りが8M... Read more スタッフの皆さんの対応は満足でした。特に食事を用意してくださった皆さんには、気を使っていただき感謝しています。気持ちよく、美味しい食事いただきました。 しいていえば、Wi-Fiのスピードが遅かったことでしょうか。夜は下りが5M、上りが8Mほどしかなくいらいらしました。機会があればまた泊まりたいと思います。

The response of the staff was satisfactory. Special thanks to all who have prepared meals. It was pleasant and delicious. If anything, is the Wi-Fi speed slow? At night, I was frustrated with only 5M going down and 8M going up. I would like to stay again if there is an opportunity.

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部屋に案内された時に、おかれていたグラスに口紅がついていました。 前日のお客様がチェックアウト後の清掃後のチェックがされていないと感じました。 夕食とお風呂がとてもよかっただけに残念です。

When I was guided to the room, there was a lipstick attached to the glass. The customer the day before felt that there was no check after cleaning after checkout. It's a shame because the dinner and bath were very good.

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今回初めての宿泊でしたが、宿泊前から、チェックイン時間がはっきりしないこちらの都合を配慮したメールをくださっていたりして、良い予感がしてましたが今回の旅は大当たりでした。 到着してすぐの駐車場係の方からチェックイン係の方、食事係の方等... Read more 今回初めての宿泊でしたが、宿泊前から、チェックイン時間がはっきりしないこちらの都合を配慮したメールをくださっていたりして、良い予感がしてましたが今回の旅は大当たりでした。 到着してすぐの駐車場係の方からチェックイン係の方、食事係の方等、スタッフの皆さんどの方も気持ちの良い接客をしていただきました。 客室からの富士山の眺めも良いですが、食事処からの眺めも絶景です。お料理はどれも美味しく、普段は食の細い中学生の娘もよく食べていました。私は特に牛ヒレ焼きが分厚いのに柔らかさにびっくり、塩とタレの両方で美味しくいただきました。 朝食は和食ですが、ホットコーヒーのサービスあります。正直あまり期待していなかったのですが、コーヒー党の主人も私も満足でした。 今回クーポン券利用で割引で宿泊しましたが、またぜひ利用したいと思います。

It was my first stay this time, but before I stayed there was an e-mail that took into account the convenience of this check-in time was not clear, I had a good feeling, but this trip was a big hit. As soon as we arrived, the staff from the parking lot to the check-in clerk, the meal clerk, etc. all received a pleasant customer service. View of Mount Fuji from guest room is good, but view from restaurant is superb view. All the dishes were delicious, and the daughters of junior high school students who usually eat thinly ate well. I was particularly surprised by the softness of the thick beef fillet, and it was delicious with both salt and sauce. Breakfast is Japanese, but there is a hot coffee service. To be honest, I didn't expect much, but both the coffee party owner and I were happy. I stayed at a discount using a coupon this time, but I would like to use it again.

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浴池沒有提供毛巾覺得不方便,房間內也只提供一條毛巾，想再泡一次溫泉卻無乾的毛巾可使用。

It is not convenient to have a towel in the bath. There is only one towel in the room. You can use it if you want to make another hot spring but no dry towel.

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View from my room is gorgeous! Hotel staffs are very nice and friendly. My dinner and breakfast in hotel are fabulous! H... Read more View from my room is gorgeous! Hotel staffs are very nice and friendly. My dinner and breakfast in hotel are fabulous! Hot spring with beautiful Mt. Fuji Is an unforgettable experience. My friend and I enjoy our stay with Fuji Ginkei very much!

View from my room is gorgeous! Hotel staffs are very nice and friendly. My dinner and breakfast in hotel are fabulous! Hot spring with beautiful Mt. Fuji Is an unforgettable experience. My friend and I enjoy our stay with Fuji Ginkei very much!

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從進旅館就感受到服務員的熱情！這次是第二次造訪富士吟景，非常滿意！隔天早上還幫我們換到窗邊，邊看富士山，邊吃早餐。 唯一不太滿意的是枕頭太硬，睡得不舒服。

From the entrance to the hotel, I feel the enthusiasm of the waiter! This is the second time I visited Fuji, and I am very satisfied! The next morning, I also changed to the window and watched Mount Fuji while eating breakfast. The only thing that was not very satisfying was that the pillow was too hard and didn't sleep well.

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先日は、お世話になりました。 連れの誕生日をサプライズで実施していただきました、ありがとうございました。 またあいにくの天気でしたが、朝の5：30頃夜明け前の薄明かりの中で 一瞬ですが、雲が切れ富士山が全部見えて、河口湖も波が消えて逆... Read more 先日は、お世話になりました。 連れの誕生日をサプライズで実施していただきました、ありがとうございました。 またあいにくの天気でしたが、朝の5：30頃夜明け前の薄明かりの中で 一瞬ですが、雲が切れ富士山が全部見えて、河口湖も波が消えて逆さ冨士が見られました。 大変感動いたしました。この様子が露天風呂からも見られて良かったです。 よかった点： サービス：サプライズ、アレルギー対応などに柔軟に対応いただけました。 食事：薄味ではあるが、出汁がしっかり効いており「とても」美味しかったです。 眺め：天気が悪かったことはしょうがないが、特に露天風呂からの景観は素晴らしかった。 朝食の際、席を窓向きにしていただくなど富士山を満喫できる宿だと思います。 立地：河口湖畔で、条件が整えば逆さ富士が見られる。 改善していただきたいこと： 綺麗に改装されているとは思いますが、建物自体は古さを感じました。 一部補修材が剥がれているところが散見されましたので丁寧に見て欲しいと思いました。 また、エアコンがだいぶうるさいですね難しいとは思いますが、対応いただければと思います。

You were very helpful the other day. Thank you very much for having a surprise birthday with you. The weather was also unfortunate, but it was a moment in the dim light before dawn around 5:30 in the morning, but the clouds were broken and all Mt. Fuji could be seen, the waves on Kawaguchiko also disappeared, and an inverted samurai was seen. I was very moved. It was good to see this from the open-air bath. Good points: Service: We were able to respond flexibly to surprises and allergies. Meal: It was light in taste, but the soup was working well and it was "very" delicious. Views: The weather was bad, but the scenery from the open-air bath was especially great. We think that it is hotel where you can enjoy Mt. Fuji by having your seat facing the window at breakfast. Location: Lake Kawaguchi can be seen Fuji upside down if the conditions are in place. Things I would like to improve: I think it has been beautifully renovated, but the building itself felt old. I thought that I wanted you to look carefully because some repair materials were peeling off. In addition, I think that the air conditioner is quite noisy but difficult, but I think it would be helpful.

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想像していたより年期が入った入った施設だったのが軽い驚きでした。従業員の方々の接客は素晴らしかったです。食事も程よい量で美味しくいただきました。何よりも、部屋やお風呂からの富士山の眺望がすばらしく、一番のごちそうでした。

It was a bit of a surprise that the facility was older than it was. The service of the employees was great. The food was delicious with a reasonable amount. Above all, the view of Mt. Fuji from the room and bath was wonderful and was the best feast.

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本当に楽しいひと時でした。お陰様でお天気にも恵まれ、とても素晴らしい富士を堪能させて頂きました。食事も露天風呂からの朝夕の富士も最高でした。ありがとうございました。

It was a really enjoyable time. Thanks to you, we were blessed with the weather and enjoyed the wonderful Fuji. Meals and Fuji from the open-air bath in the morning and evening were also great. Thank you very much.

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這間酒店的環境非常好，坊間面對返富士山，溫泉雖小，但是也可以。服務非常好，亦可以有浴衣自由任選而且不需收費。如果入住時間可以提早退房時間可以延遲就會更好。接駁巴士亦都未能夠可以在check-in時間提高，只能夠在check in 一個鐘頭後... Read more 這間酒店的環境非常好，坊間面對返富士山，溫泉雖小，但是也可以。服務非常好，亦可以有浴衣自由任選而且不需收費。如果入住時間可以提早退房時間可以延遲就會更好。接駁巴士亦都未能夠可以在check-in時間提高，只能夠在check in 一個鐘頭後才有，未免令我們入住時間遲上加遲。而且如果要去outlet，酒店的免費接駁巴士時間亦都不能配合河口湖巴士的時間，令人有些不快。

The environment of this hotel is very good. It faces the Fuji Mountain. The hot spring is small, but it can be. The service is very good, you can also have a yukata free to choose and no charge. It is better if the check-in time can be delayed early. The feeder bus has not been able to increase the check-in time. It can only be checked after an hour, which will make our check-in time late. And if you want to go to the outlet, the hotel's free shuttle bus time can not match the time of the Kawaguchiko bus, which is a bit unpleasant.

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The staffs are friendly, food and environment are good too. We can have the window seats in front of the Fuji mountain a... Read more The staffs are friendly, food and environment are good too. We can have the window seats in front of the Fuji mountain at morning and night meal which is the most relaxing trip I have never had!

The staffs are friendly, food and environment are good too. We can have the window seats in front of the Fuji mountain at morning and night meal which is the most relaxing trip I have never had!

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房間乾淨舒適，餐點豐盛好吃，高CP值的飯店

The room is clean and comfortable, the meal is full and delicious, the restaurant with high CP value

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非常棒，有機會會再來，

Great, have a chance to come again,

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Excellent location with very nice view and tasty food. Warm service.

Excellent location with very nice view and tasty food. Warm service.

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２泊お世話になりました。あいにくの天候のため、せっかく富士山の見えるお部屋を選びましたが残念でした。しかし、お料理は格別で大変美味しく頂けました。スタッフの皆さんも温かい対応で、くつろぐことができました。また季節を変えて来たいと思いました。... Read more ２泊お世話になりました。あいにくの天候のため、せっかく富士山の見えるお部屋を選びましたが残念でした。しかし、お料理は格別で大変美味しく頂けました。スタッフの皆さんも温かい対応で、くつろぐことができました。また季節を変えて来たいと思いました。ありがとうございました！

Two nights It became indebted to me. Unfortunately because of the weather we decided to choose the room with Mt. Fuji so we were sorry. However, dishes were exceptional and very delicious. Everyone of the staff was friendly and able to relax. I also wanted to change the seasons. Thank you very much!

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員工的態度非常友善 服務貼心 雖然不算大 但客房和浴池皆可看見富士山!

The attitude of the staff is very friendly. Although it is not big, the rooms and baths can be seen in Mount Fuji!

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部屋は広いし、富士山と河口湖を見ながらお風呂にも部屋にも気楽に休み事が出来ました。 スタッフは優しいし、料理も美味しくて、朝には席を富士山に向いてセットしてくれて嬉しかった。 おもてなし良く、快適の一泊でした。

In the Ministry of Housing and Mt. Fuji, there is a glimpse of the hurricane in the estuary of the Mt.スタッフは しいし しいし も も も も も も も も も も も も も も も も も も もおもてなし良く, 快适の一泊でした.

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我住過二十幾間的溫泉飯店，湖樂御宿富士吟景是我吃過料理最好吃的！

I have lived in more than 20 hot spring restaurants, and Hu Le Oyado Fuji Sakura is the best food I have ever eaten!

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丁寧な対応をしていただき、ありがとうございました。 好感が持てる宿でした。

Thank you very much for taking care of the correspondence. It was a favorable hospitality.

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天氣好的時候景色非常漂亮！逆富士很棒！但如果天氣不好體驗可能會大打折扣。 館內有兩位台灣的服務人員，語言完全不是問題，當然整體的服務也非常貼心！ 早餐和晚餐都非常用心好吃，有特殊需求也都能滿足~頂樓的露天展望湯如果天氣好非常棒，請務必試... Read more 天氣好的時候景色非常漂亮！逆富士很棒！但如果天氣不好體驗可能會大打折扣。 館內有兩位台灣的服務人員，語言完全不是問題，當然整體的服務也非常貼心！ 早餐和晚餐都非常用心好吃，有特殊需求也都能滿足~頂樓的露天展望湯如果天氣好非常棒，請務必試試。 唯一的缺點大概是房間內的陽台較老舊，而且沒有準備陽台拖鞋和踏墊，如果有的話會更好！

The scenery is beautiful when the weather is nice! Inverse Fuji is great! However, if the weather is not good experience may be greatly reduced. There are two service personnel in Taiwan. The language is not a problem at all. Of course, the overall service is very intimate! Breakfast and dinner are very tasty, there are special needs can also meet the top floor of the open-air outlook soup If the weather is very good, be sure to try. The only downside is that the balcony in the room is older and there are no balcony slippers and mats. If anything, it will be better!

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ホスピタリティ溢れる接客で、癒されたのですが、トイレのカギが閉まらなかったのが驚きました。直ぐに電話して直して頂きましたが、事前にチェックをお願いします。朝食ですが もう少し 普通のものもあれば良かったと思います。納豆とか たまごとか ... Read more ホスピタリティ溢れる接客で、癒されたのですが、トイレのカギが閉まらなかったのが驚きました。直ぐに電話して直して頂きましたが、事前にチェックをお願いします。朝食ですが もう少し 普通のものもあれば良かったと思います。納豆とか たまごとか それと残念だったのはフルーツが1つもなかった事です。オレンジやグレープフルーツのカットしたものでも良いので 少し頂きたかったと思います。 富士山が綺麗に見える場所に建っているので 景色は絶景で、良かったと思います。

I was healed by the hospitality filled customer, but I was surprised that the key of the toilet did not close. I called you immediately, please check it in advance. Although it is breakfast, I think that there was something a little more normal. Natto or eggs and such a disappointing thing is that there was not one fruit. I think I wanted to have it a bit because I could cut oranges and grapefruits. Fuji is built in a place where you can see beautifully, I think that the scenery was superb and it was good.

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