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黒川温泉 旅館 奥の湯 Inn Oku-no-yu

Ryokan/Inn
  • Kumamoto > Kurokawa ・ Oda ・ Tanohara ・ Manganji

Review of Inn Oku-no-yu

Overall Rating(53 reviews)

4.2/5

5

47%

4

36%

3

11%

2

6%

1

-%

 

Rooms4.2/5

Bath4.3/5

Breakfast4.3/5

Dinner4.3/5

Services4.3/5

Other Facilities4.0/5

Mr./Ms. L.P(43)

Total points

Stayed in

Room type

2019-10-06

Main Building Riverside Suite

Worth to stay and enjoy the nice scenery and Onsen for relaxing weekend

Worth to stay and enjoy the nice scenery and Onsen for relaxing weekend

Mr./Ms. H.Y(31)

Total points

Stayed in

Room type

2018-12-21

Japanese Style Room Shared BathRoom in Annex Building

Overall the stay was very nice, the staff was kind, room was clean and comfy, the bath was also clean very quiet and nic... Read more Overall the stay was very nice, the staff was kind, room was clean and comfy, the bath was also clean very quiet and nice

Overall the stay was very nice, the staff was kind, room was clean and comfy, the bath was also clean very quiet and nice

Mr./Ms. H.C(34)

Total points

Stayed in

Room type

2018-10-25

Main Building Riverside Suite

This is my family’s first ryokan and onsen experience and it will not be as memorable without Relux and Okunoyu! We wer... Read more This is my family’s first ryokan and onsen experience and it will not be as memorable without Relux and Okunoyu! We were greeted at the moment our car arrives at the parking. Staff speaks English and check in was smooth. Thanks for helping our group with elderly & toddler as well as with luggage and show us the two rooms. The meals were exceptional and we enjoyed our first onsen experience very much. We Are glad to have private bath easily available which made it easy for us with toddler. We wish to come back next time and stay longer.

This is my family’s first ryokan and onsen experience and it will not be as memorable without Relux and Okunoyu! We were greeted at the moment our car arrives at the parking. Staff speaks English and check in was smooth. Thanks for helping our group with elderly & toddler as well as with luggage and show us the two rooms. The meals were exceptional and we enjoyed our first onsen experience very much. We Are glad to have private bath easily available which made it easy for us with toddler. We wish to come back next time and stay longer.

Mr./Ms. C.W(41)

Total points

Stayed in

Room type

2018-01-23

Hotel's Choice

Excellence and remarkable service, nice resort. I will recommend this resort to my friends and I hope I can come back ag... Read more Excellence and remarkable service, nice resort. I will recommend this resort to my friends and I hope I can come back again in the near future.

Excellence and remarkable service, nice resort. I will recommend this resort to my friends and I hope I can come back again in the near future.

Mr./Ms. K.H(43)

Total points

Stayed in

Room type

2019-10-13

Main Building Riverside Suite

是一個住起來非常舒服的溫泉旅館 餐點也很美味,露天溫泉非常乾淨,氣氛也很棒。下次還會想再來住。 有兩點建議⑴溫泉澡堂的淋浴蓮蓬頭水壓太小了 ⑵沒有電梯設施,退房時搬送行李不是很方便

It is a hot spring hotel that is very comfortable to live in. The meals are delicious, the outdoor hot spring is very clean and the atmosphere is great. Would like to stay again next time. There are two suggestions: The shower head of the hot spring bathhouse is too low in water pressure. There is no elevator facility, and it is not very convenient to carry luggage when checking out.

Read in English

Mr./Ms. W.Y(47)

Total points

Stayed in

Room type

2019-09-11

Hotel's Choice

旅館整體環境清幽,夏天綠意盎然,溫泉品質佳,尤其露天溫泉,景觀優美

The overall environment of the hotel is quiet, the summer is green, the quality of the hot springs is good, especially the open-air hot springs, the beautiful scenery

Read in English

Mr./Ms. H.H(Private)

Total points

Stayed in

Room type

2019-08-15

Japanese-style room

皆さんフレンドリーで、若い従業員さんも多かったのも良かったです。 台風で早く到着しましたが、旅館内で楽しめました。 台風の影響で停電して、温泉が冷たかったですが、身体は温もりました。いい温泉でした。

It was good that everyone was friendly and there were many young employees. Arrived early in the typhoon, but enjoyed in the inn. The hot spring was cold due to the power outage caused by the typhoon, but my body was warm. It was a nice hot spring.

Read in English

Mr./Ms. M.A(Private)

Total points

Stayed in

Room type

2019-07-09

Japanese-style room

娘との親子旅でした、あいにく2日とも雨でしたが、チェックインしてからすぐに温泉に入ってくつろぎました。 夜の露天風呂はスリルがあって良い経験となりました、温泉内のお掃除も行き届いていて気持ちよく入れましたよ 今度はいつになるかわかりませ... Read more 娘との親子旅でした、あいにく2日とも雨でしたが、チェックインしてからすぐに温泉に入ってくつろぎました。 夜の露天風呂はスリルがあって良い経験となりました、温泉内のお掃除も行き届いていて気持ちよく入れましたよ 今度はいつになるかわかりませんが、また来たいですね。お世話になりました。

It was a family trip with my daughter, unfortunately it was raining on both days, but I went into a hot spring immediately after checking in and relaxed. The open-air bath in the night was a thrilling experience, and the cleaning in the hot spring was also well maintained and I feel comfortable now, but I do not know when it will be, but I want to come again. thank you for helping me.

Read in English

Mr./Ms. M.N(35)

Total points

Stayed in

Room type

2019-06-15

Hotel's Choice

とても居心地の良い宿でした。ごはんも美味しく、量もちょうどいいくらいで満足です。

It was a very cozy hotel. The rice is delicious and the quantity is just right and I'm satisfied.

Read in English

Mr./Ms. M.F(54)

Total points

Stayed in

Room type

2019-04-23

Japanese-style room

温泉はとても良かったです。 食事の案内、接遇は少し改善された方が良いかと思います。

The hot spring was very good. I think that the guidance of the meal and the treatment should be improved a little.

Read in English

Mr./Ms. K.C(61)

Total points

Stayed in

Room type

2019-04-12

Hotel's Choice

名物露天風呂の川の湯に入りたくて、宿泊してみました。女性専用の時間帯が20時から22時となっていたので、川の湯にたどり着く迄にとても寒い思いをしたのが残念です。露天風呂専用の巻きタオル等のサービスがお願い出来る事を期待してます。 もうひ... Read more 名物露天風呂の川の湯に入りたくて、宿泊してみました。女性専用の時間帯が20時から22時となっていたので、川の湯にたどり着く迄にとても寒い思いをしたのが残念です。露天風呂専用の巻きタオル等のサービスがお願い出来る事を期待してます。 もうひとつ、宿の敷地内に地獄蒸し場があるけど、玉子しか、食べ物がなかったので残念でした。プリンとか、芋が販売されていたら嬉しいです。

I wanted to go to the hot spring of the famous open-air bath, and I stayed. It was a pity that I had a very cold feeling when I arrived at Kawanoyu because the time zone for women was from 20:00 to 22:00. I hope that you can ask for services such as rolled towels for open-air baths. There is another hell steaming place in the inn's premises, but it was disappointing that only egg had food. I'm glad if pudding or salmon is sold.

Read in English

Mr./Ms. K.F(Private)

Total points

Stayed in

Room type

2019-04-13

Hotel's Choice

滞在中はスタッフの皆さんにとてもよくしていただいてありがとうございました。父母も大変喜んでくれて嬉しかったです。 食事も美味しく、量もお腹一杯になるほどあり、大変満足でした。 ただ、部屋に時計がなかったので少し不便でした。 また機会が... Read more 滞在中はスタッフの皆さんにとてもよくしていただいてありがとうございました。父母も大変喜んでくれて嬉しかったです。 食事も美味しく、量もお腹一杯になるほどあり、大変満足でした。 ただ、部屋に時計がなかったので少し不便でした。 また機会があれば利用させて頂きます❗ありがとうございました。

Thank you very much for all the staff for making it so good during your stay. I was very happy that my parents were very happy. The food was delicious and the amount was full, so I was very satisfied. However, it was a little inconvenient because there was no clock in the room. I will use it again if there is an opportunity. Thank you very much.

Read in English

Mr./Ms. J.C(46)

Total points

Stayed in

Room type

2019-03-28

Hotel's Choice!

環境舒適, 食物有質素, 服務水準高, 值得推介

Comfortable environment, quality food, high service standards, worthy of promotion

Read in English

Mr./Ms. Y.K(42)

Total points

Stayed in

Room type

2019-03-15

Hotel's Choice

お風呂、食事共に満足出来、ゆっくりと過ごす事が出来ました。 お風呂は露天、貸切と沢山種類があり、堪能出来ました。只、夜は冷えたので、貸切風呂の洗い場がとても寒かったです。 食事は種類がとても多く、満腹になりました。持って来て頂くタイミン... Read more お風呂、食事共に満足出来、ゆっくりと過ごす事が出来ました。 お風呂は露天、貸切と沢山種類があり、堪能出来ました。只、夜は冷えたので、貸切風呂の洗い場がとても寒かったです。 食事は種類がとても多く、満腹になりました。持って来て頂くタイミングも気を遣って頂き、美味しく食べることができました。

I was satisfied with both the bath and the meal, and I was able to spend time slowly. There were many types of baths, open-air and private, and I was able to enjoy it.只, it was cold at night, so the washroom for the private bath was very cold. There were so many types of meals and I was full. I was also careful about the timing to bring it and I was able to eat it deliciously.

Read in English

Mr./Ms. M.M(53)

Total points

Stayed in

Room type

2019-03-10

Main Building Riverside Suite

子供達の卒業記念の家族旅行で利用させていただきました。 趣のある素敵なお宿と温泉、スタッフの方達の笑顔と押し付けのない丁寧な接客でとても気持ちの良い時間を過ごすことができました。 食事はどれも美味しくて趣向が凝らしてあり、ボリュームもた... Read more 子供達の卒業記念の家族旅行で利用させていただきました。 趣のある素敵なお宿と温泉、スタッフの方達の笑顔と押し付けのない丁寧な接客でとても気持ちの良い時間を過ごすことができました。 食事はどれも美味しくて趣向が凝らしてあり、ボリュームもたっぷりでした。 今回は湯あかりを楽しみに黒川温泉に来ましたが、また紅葉の季節に再度訪れたいと思えるお宿でした。

We used for family trip of graduation commemoration of children. We were able to spend a very pleasant time with the nice accommodation and hot spring of the quaint, the smiles of our staff and the courteous service without pressure. All the meals were delicious and elaborate, and the volume was plentiful. This time I came to Kurokawa Onsen to enjoy the hot light, but it was an inn that I would like to visit again in the fall foliage season.

Read in English

Mr./Ms. T.M(26)

Total points

Stayed in

Room type

2019-03-06

Hotel's Choice

料理は朝も夜も非常に美味しかったです。温泉も広く温度も適温で気持ちが良かったです。 不満点を挙げるとすると、プールのシャワーが熱いお湯しか出ず、温度を下げると出なくなってしまった点と、チェックイン時に少し先に来ていた団体様の相手をされてい... Read more 料理は朝も夜も非常に美味しかったです。温泉も広く温度も適温で気持ちが良かったです。 不満点を挙げるとすると、プールのシャワーが熱いお湯しか出ず、温度を下げると出なくなってしまった点と、チェックイン時に少し先に来ていた団体様の相手をされていて、何の指示もなく少し放置されてしまっていた点です。

Cooking was very delicious in the morning and night. The hot spring was also wide, and the temperature was good at comfortable temperature. To mention the inadequacies, the shower in the pool only got hot water, and as the temperature was lowered it ceased to appear and the opponent of the group who came a little before check-in was being held, what instructions It is a point which was left without being left for a while.

Read in English

Mr./Ms. C.M(53)

Total points

Stayed in

Room type

2019-02-08

Japanese-style room

舒適,美景,浪漫全備

Comfortable, beautiful, romantic

Read in English

Mr./Ms. T.K(54)

Total points

Stayed in

Room type

2019-02-04

Japanese and Western-style room

服務好,有日文員工不明白我的要求也立刻找會外語的員工接待。

The service is good. Some Japanese employees do not understand my request and immediately seek the reception of foreign language employees.

Read in English

Mr./Ms. T.H(55)

Total points

Stayed in

Room type

2018-12-12

Japanese and Western-style room

案内、メニューを見ても外国人に重きを置いた施設かなと感じました。 接客も外国人の方で館内の説明も十分ではなく部屋の露天風呂の照明スイッチの説明もなく暗がりで入りました。 また宿泊なくお風呂だけ入浴される方も多くそれも外国人ばかりで正直寛... Read more 案内、メニューを見ても外国人に重きを置いた施設かなと感じました。 接客も外国人の方で館内の説明も十分ではなく部屋の露天風呂の照明スイッチの説明もなく暗がりで入りました。 また宿泊なくお風呂だけ入浴される方も多くそれも外国人ばかりで正直寛ぐ感じにはなれませんでした。 お風呂もお酒の空瓶や歯ブラシが捨ててあったりで衛生的にも?でした。 ただ食事は女将さん手作りのものが大変美味しかったです。

I felt that it was a facility that put emphasis on foreigners even if I looked at the guide and menu. There was not enough explanation of the inside of the hall with foreign guests, too, and we entered in the dark without explanation of the light switch of the outdoor bath of the room. There were also many people who took bath only without staying, and it was not even a foreign feeling to feel relaxed honestly. As for the bath as well, sorry bottles and toothbrushes have been thrown away or sanitary? was. Just meal was handmade handmade lady but very delicious.

Read in English

Mr./Ms. K.W(35)

Total points

Stayed in

Room type

2019-01-25

Hotel's Choice

很棒的旅館,浴池多樣化,餐點美味,服務很到位,謝謝幫我太太慶生!

Great hotel, diversified baths, delicious meals, good service, thank you for helping my wife celebrate!

Read in English

Mr./Ms. L.W(35)

Total points

Stayed in

Room type

2019-01-05

Japanese-style room

溫泉完全跟自然環境溶合, 一邊溫泉一邊賞景一大樂事. 店員招待熱情~另外有專車由巴士站接送往返~貼心方便

The hot springs are completely integrated with the natural environment, and the hot springs enjoy a great view. The clerk entertains the enthusiasm~ There is also a special bus to and from the bus stop.

Read in English

Mr./Ms. Y.I(46)

Total points

Stayed in

Room type

2019-01-06

Japanese-style room

お会いしたスタッフの皆さん、とても良い笑顔で接して頂き、心癒されるお宿でした。お湯も上質、奥の湯の滝&星空は、圧巻でした。ありがとうございました(^ω^)⤴

Everyone I met, the staff who touched me with a very good smile, was a heart-healing accommodation. Hot water is also fine, waterfall of Oku no yu & starry sky were masterpieces. Thank you very much (^ ω ^) ⤴

Read in English

Mr./Ms. F.A(38)

Total points

Stayed in

Room type

2018-12-13

Japanese-style room

お料理は量が十分過ぎるぐらいでおいしくいただきました。 お部屋の手作りのお茶菓子もうれしかったです。 ただ、案内していただいたスタッフは研修生だそうで、お茶セットの場所の説明もなし、部屋の鍵も持って帰ってしまう、あげく研修生なのであ... Read more お料理は量が十分過ぎるぐらいでおいしくいただきました。 お部屋の手作りのお茶菓子もうれしかったです。 ただ、案内していただいたスタッフは研修生だそうで、お茶セットの場所の説明もなし、部屋の鍵も持って帰ってしまう、あげく研修生なのであまりわかっていなくてすみませんなど言われてびっくりです。そんなレベルであれば案内させないでください。 女性露天風呂はぬるめに設定していると記載がありましたが、あれはほぼ水で冷たくて入れませんでした。 温度のチェックはされていますか? また私が宿泊した日はほとんどアジア系の外国人の方の宿泊で、大浴場の脱衣場も韓国人の集団が占領し、タオルやごみが散乱、朝再び大浴場へいってもタオルやゴミだらけ。清掃はしているのでしょうか? 私が湯船に浸かっていてもその方たちは立って洗髪、またはシャワーヘッドに立てかけ水の出しっぱなしのためシャワーが全部湯船にはいり、ゆっくり入ることもできませんでした。大声でしゃべりまくる韓国人に占領され、少し恐怖さえ感じました。 外国人の方へ温泉マナーの貼り紙だけでは全く見ておらずそれだけでは不十分です。 チェックイン時に説明するなど必要なのでは。 お一人様を受け入れてくださるお宿はありがたいですが、たまたま私が宿泊した日だけかもしれませんが外国人が大半を占めるお宿は敬遠してしまいます。もっとリーズナブルでサービスのよいお宿はたくさんあります。楽しみにしていた黒川温泉ですがお値段とサービスが不釣り合いに感じました。黒川ブランドでお値段が高いだけに感じます。 このお値段をとるならばまだまだサービスの改善が必要に感じます。

The dishes were delicious enough that the amount was too good. The handmade cake in the room was also happy. However, the staff who told me is a trainee, I do not explain the location of the tea set, I will return with the key of the room, because I am a trainee who is a trainee, I am surprised to hear that sorry that I do not understand so much . Please do not show me if it is such a level. There was a statement that the female outdoor bath was set as a lukewarm, but it was almost cold in the water and could not enter. Is the temperature checked? Also, the day I stayed was mostly staying for Asian foreigners, the Korean group occupied the dressing room of the large public bath, the towels and the garbage were scattered, even if I went to the big bath again in the morning, I used towels and garbage full of. Are they cleaning up? Even though I was immersed in a bathtub they stood and washed their shampoo or put it on the showerhead and left the water running out, so all the shower entered the bathtub and I could not get in slowly. It was occupied by a Korean who talked loudly and even felt a bit scary. For foreigners it is not enough to just look at the hot spring manners paste but that alone is not enough. It is necessary to explain at check-in and so on. Thankfully for the accommodation you accept one person, it may be only the day I occasionally stayed, but the inn that most foreigners occupy will be avoided. There are many reasonably priced accommodations with good service. Although I was looking forward to the Kurokawa Onsen I felt the price and service disproportionate. I feel that price is high only with Kurokawa brand. If I take this price I feel that it is still necessary to improve the service.

Read in English

Mr./Ms. Y.H(54)

Total points

Stayed in

Room type

2018-12-01

Main Building Riverside Suite

夕食朝食共に量が多かったです。檜風呂が檜の香りか、あまりしませんでした。従業員のかたは皆さんとても親切でした。露天風呂はよかった

Dinner We had a large amount of breakfast. Whether the hinoki bath is the scent of hinoki, it did not do much. Everyone's employees were very kind. Outdoor bath was good

Read in English

Mr./Ms. A.O(37)

Total points

Stayed in

Room type

2018-11-19

Villa(Japanese style or Western-Japanese style)

大きな仕事が終わったので、打ち上げを兼ねた社員旅行で使わせていただきました。 お部屋はきれいで大満足。部屋付きの露天風呂も雰囲気がありとても良かったです。 夕食は量も多く満足でしたが、ステーキソースが甘過ぎて男女共に不評でした。 子供... Read more 大きな仕事が終わったので、打ち上げを兼ねた社員旅行で使わせていただきました。 お部屋はきれいで大満足。部屋付きの露天風呂も雰囲気がありとても良かったです。 夕食は量も多く満足でしたが、ステーキソースが甘過ぎて男女共に不評でした。 子供の口に合わせての味だそうですが、大人用も作るか、むしろ塩で食べさせて下さい。 メインを張れるメニューだと思うので、それはとても残念でした。 接客も感じ良く、ゆっくりできましたので良い旅行ができました。 ありがとうございました!

Since the big work is done, I used it for employee trips that also serve as launch. The rooms are clean and very satisfied. The outdoor bath with room was atmosphere, too and was very good. Dinner was satisfying a lot, but the steak sauce was too sweet and both sexes were unpopular. It seems to be taste in accordance with the mouth of a child, but please make it for adults, but rather eat with salt. I think that it is a menu that can make the main, so it was a shame. Hospitality was also good and I was able to do a good trip because I was able to do it slowly. Thank you very much!

Read in English

Mr./Ms. C.G(Private)

Total points

Stayed in

Room type

2018-11-15

Japanese-style room

夫の誕生日祝いに合わせ、家族での初めての旅行にと利用させて頂きました。赤ちゃん連れのため、家族湯があるから安心と思い、楽しみにしていましたが、予約もできず、はっきりとした利用時間も案内してもらえず結局大浴場と混浴風呂を利用しました。脱衣場の... Read more 夫の誕生日祝いに合わせ、家族での初めての旅行にと利用させて頂きました。赤ちゃん連れのため、家族湯があるから安心と思い、楽しみにしていましたが、予約もできず、はっきりとした利用時間も案内してもらえず結局大浴場と混浴風呂を利用しました。脱衣場のベビーベッドには柵もなく、転落しそうで利用できるわけもありません。食事は美味しかったですが、お吸い物はぬるかったです。 深夜に大浴場を利用した際には、驚いてしまいました。使用済みタオルや歯磨きをしたあとで散らかり、新しいタオルは最後の一枚。男性浴室から露天に出るドアには鍵がかかっていたそうです。女性専用は22時までのはず。それから4時間何の掃除も見回りもされてないんでしょうか。せっかくの旅行。この金額の老舗旅館を利用して、こんなにサービスが整っていなかったのは初めてでした。食事処の案内もなく、寒い中パンフレットをみて新館に行きました。苛立ちを口に出しそのあとの旅行を台無しにしたくなかったので直接苦情を言うことは我慢しました。 帰る際、車を移動してくださった方が直前までタバコをすってらしたようで車内はタバコ臭くてすぐに窓を開けました。最後までこれかと主人と苦笑いしかありませんでした。

In accordance with my husband's birthday celebration, I used it for my first trip with my family. Because I had a family bath for my baby, I thought it was relief, I was looking forward but I could not make a reservation and I did not have a clear usage time and eventually used a large public bath and a mixed bath. There is no fence in the crib of the dressing room, it is likely to fall and it can not be used. The meal was delicious, but the soup was lukewarm. When I used a public bath in the late night, I was surprised. After being used towel and tooth brushing, it is cluttered, and a new towel is the last piece. It seems that there was a lock on the door that goes out to the open air from a male bathroom. For ladies only it should be until 22 o'clock. I wonder what has been cleaning or looking around for 4 hours. A pleasant trip. It was the first time that we did not have such a service using this old-fashioned inn. There was no guide of meal service, I went to the new building with a brochure in the cold. I put up with frustration and I did not want to ruin the trip after that and I endured complaining directly. When going home, the one who moved the car seemed to have smoked until just before, so the inside of the car smelled cigarettes and immediately opened the window. There was only a bitter smile with my husband and this until the end.

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Mr./Ms. K.S(49)

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Room type

2018-10-17

Japanese-style room

綺麗に掃除が行き届きゆっくりできました。10月気温が低いにもかかわらず、湯の温度が低く、露店風呂の浴槽の高さが低く寒かったです。シャワーも温度が低く辛かったです。接客は、丁寧だと感じましたが、浴衣をSに変更希望をしたら、「普通は身長・・・だ... Read more 綺麗に掃除が行き届きゆっくりできました。10月気温が低いにもかかわらず、湯の温度が低く、露店風呂の浴槽の高さが低く寒かったです。シャワーも温度が低く辛かったです。接客は、丁寧だと感じましたが、浴衣をSに変更希望をしたら、「普通は身長・・・だから大丈夫ですよ。」と断られ、華奢な体型のため胸元がはだけて不快でした。対応したのは、海外の男性でした。また、夕食のしゃぶしゃぶの野菜を小皿に取り、手を付けていないのに何も言わず下げられてしまいました。とても残念でした。夕食の説明もなかったですね。食事は、美味しかったです。

Cleaning was beautifully appreciated and it was able to do slowly. October Although the temperature was low, the temperature of the hot water was low, the height of the bathtub in the stall bath was low and it was cold. The temperature of the shower was too hot. I felt that the customer was polite, but when I changed my yukata to S, I was refused as "normal height is ... so it's okay," and because of the delicate body, the chest was barely unpleasant . It was a man abroad that corresponded. Also I took the dinner shabu-shabu vegetables on a small dish and I was lowered without saying anything though I did not put on my hands. It was very disappointing. I did not have dinner explanation. The meal was delicious.

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Mr./Ms. C.T(34)

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Room type

2018-10-17

Japanese Style Room Shared BathRoom in Annex Building

溫泉很讚,一定要抽時間去泡,服務很好…

The hot springs are very good, so take time to soak, the service is very good...

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Mr./Ms. K.I(35)

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Stayed in

Room type

2018-08-18

Hotel's Choice

とてもいいお宿、お風呂でした。 18年間一緒に暮らした祖母の葬式を終えた翌日、久方ぶりの故郷で思い立って黒川温泉に行こうと、たまたまのご縁でこちらの宿を予約しました。 死を悼む間もなく、葬儀の疲れも溜まっていた私の中の悲しみも苦... Read more とてもいいお宿、お風呂でした。 18年間一緒に暮らした祖母の葬式を終えた翌日、久方ぶりの故郷で思い立って黒川温泉に行こうと、たまたまのご縁でこちらの宿を予約しました。 死を悼む間もなく、葬儀の疲れも溜まっていた私の中の悲しみも苦しみも、川辺の露天が全て流してくれました。 また機会がありましたら利用させていただきます。

A very nice inn, it was a bath. The day after I finished the funeral of my grandmother who lived together for 18 years, I thought of going to Kurokawa Onsen thoughtfully in my hometown, I reserved this hotel at my father's edge. Not longing for death, both the sorrows and suffering in me who had accumulated the tiredness of the funeral, the river side open-air shed all. I will use it when there is another opportunity.

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Mr./Ms. T,H(59)

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Room type

2018-07-30

Hotel's Choice

お世話になりました。 のんびりくつろげました。 やっぱり温泉旅館は良いなぁ! と思いました。 次回は連泊してもっとのんびりくつろぎたいです。

thank you for helping me. I relaxed at ease. After all the hot spring inn is good! I thought. Next time I would like to stay longer and stay more relaxed.

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Mr./Ms. K.M(62)

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Room type

2018-07-07

Japanese and Western-style room

奥の湯旅館様、7月7日に父の90歳誕生祝いで宿泊した宮﨑です。父も母も大変満足して福岡にかえりました。 帰りに熊本市内の親戚に立ち寄り、食事もお風呂もとても良かったと自慢していました。次は秋の紅葉

Mr. Miyazaki who stayed at my 90-year-old birthday celebration on July 7th, Okunoyu-sama. My father and mother were very satisfied and returned to Fukuoka. On the way back, I stopped by relatives in Kumamoto city and prided that meals and baths were also very good. Next is autumn leaves in autumn

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Mr./Ms. G.H(Private)

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Room type

2018-06-07

Japanese and Western-style room

대욕장 및 개인탕 온도조절이 미흡함

Large bath and private bath temperature control is insufficient

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Mr./Ms. M.E(52)

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Room type

2018-05-12

Hotel's Choice

先日は母の日の親孝行と母の傘寿のお祝いを兼ねて伺い、お世話になりました。お祝いにと夕食時に写真撮影して頂き、出発するときにプレゼントしてもらい、母が大変喜んでおりました。ありがとうございました。 あちこちの温泉旅館などを利用しているので、... Read more 先日は母の日の親孝行と母の傘寿のお祝いを兼ねて伺い、お世話になりました。お祝いにと夕食時に写真撮影して頂き、出発するときにプレゼントしてもらい、母が大変喜んでおりました。ありがとうございました。 あちこちの温泉旅館などを利用しているので、どうしても私は厳しめに評価してしまいますが、料金を考えたら、温泉も種類豊富で旅館の中だけで十分な施設が備わっており、満足できました。 ただ、一つだけ…混浴風呂は良いと思うのですが、女性専用の時間帯があるとのことで安心して利用できると思ったのてすが、男性がいてびっくりしました(男性用大浴場から混浴風呂への出入口の鍵が閉まってしまったとか…)。そこは確認をしっかりして頂きたいと思います。

The other day I came congratulating my parents' filial piety on Mother's Day and my mother's umbrella life and I was indebted. To celebrate, we took pictures at dinner, we got gifts when we departed, and my mother was very pleased. Thank you very much. Because we are using hot spring inn and so on here and there, I will evaluate rigorously by all means, but considering the price, there are plenty of hot springs and there are enough facilities only in the inn and it is satisfactory It was. However, only one thing ... I thought that the bathing bath is good, but I thought that there was a time zone exclusively for women, but I thought that it could be used with confidence, but I was surprised to see that there was a men's large public bath The door of the entrance to the mixed bathing bath closed from the ...). I would like to have a firm confirmation there.

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Mr./Ms. T.K(32)

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Stayed in

Room type

2018-03-22

Japanese and Western-style room

予約の際に家族風呂や周辺観光についてまでおすすめをご紹介いただきました。 お宿、お風呂、お料理、そしてもてなし、全てで大満足できました。川沿い露天、客室露天風呂、夕食は中でも印象に残りました。 欲をいえば、熱めの温泉では温度調整ができれ... Read more 予約の際に家族風呂や周辺観光についてまでおすすめをご紹介いただきました。 お宿、お風呂、お料理、そしてもてなし、全てで大満足できました。川沿い露天、客室露天風呂、夕食は中でも印象に残りました。 欲をいえば、熱めの温泉では温度調整ができればもっと長湯出来たかなと思います。

When you make a reservation we introduced recommendations for family baths and surrounding sightseeing. The hotel, bath, cuisine, and hospitality, we were all satisfied with everything. River along the river, outdoor bath in the room, dinner remained in the impression among others. Speaking of greed, I think that if you can adjust the temperature in a hot spring, you could have a longer hot water.

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Mr./Ms. I.A(35)

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Room type

2018-03-17

Japanese and Western-style room

家族旅行で利用させてもらいました。みんな満足して帰宅でき、楽しい思い出となりました。ただ、混浴ばかりで、明るいときに露天風呂に入れず残念でした。また、露天風呂の洞窟と川は湯の温度が低く、寒かったです。また、温泉から出ていくとき、スリッパが案... Read more 家族旅行で利用させてもらいました。みんな満足して帰宅でき、楽しい思い出となりました。ただ、混浴ばかりで、明るいときに露天風呂に入れず残念でした。また、露天風呂の洞窟と川は湯の温度が低く、寒かったです。また、温泉から出ていくとき、スリッパが案の定、自分のものは誰かが履いていってました。番号札をつけるなり工夫して頂きたいです。 料理は満足でした。おいしくいただけました。厨房の音が聞こえなければなおよかったのですが。 総合的には、満足できた宿泊でした。また機会があれば行きたいねと話してます。 ありがとうございました!

It was used for family trip. Everyone was satisfied and I could go home and it was a pleasant memory. However, it was disappointing that it was only a mixed bathing and it was not put into an outdoor bath when it was bright. Also, the temperature of the hot water in the open-air bath cave and river was low, it was cold. Also, when leaving from the hot springs, the slippers were settled, someone wearing their own. I'd like you to devise a number tag. The food was satisfying. It was delicious. I wish I had never heard the sound of the kitchen. Overall, it was a satisfying stay. I will tell you I want to go if you have another chance. Thank you very much!

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Mr./Ms. N.Y(54)

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Room type

2018-03-06

Japanese-style room

夕食をお世話してくれた女性の方が紙鍋に火を付けるタイミングを聞かずに火を付けられたので、もう少し後でいいですかと言ったら不機嫌な顔をされたので少し嫌な感じでした。

The woman who took care of dinner did not hear the timing of fire the paper pot and was given a fire, so it was a little disgusting because I was badly told if I could do it a bit later .

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Mr./Ms. L.Y(30)

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Stayed in

Room type

2018-03-06

Hotel's Choice!

계곡소리 들으며 밤하늘 별보며 온천하는 그 기분이란 여행끝난 아직도 설레이네요. 만족스런 저녁과 아침도 여행에 큰 기쁨이었어요. 부모님과 다녀온 여행이었는데 너무 좋아하시고 잘 이용하고와서 만족스럽습니다. 다음엔 이... Read more 계곡소리 들으며 밤하늘 별보며 온천하는 그 기분이란 여행끝난 아직도 설레이네요. 만족스런 저녁과 아침도 여행에 큰 기쁨이었어요. 부모님과 다녀온 여행이었는데 너무 좋아하시고 잘 이용하고와서 만족스럽습니다. 다음엔 이틀 예약해서 더 넉넉히 온천하고 싶네요. 서비스 감사합니다.

The sound of the valley, the night sky, the feeling of the hot spring The trip is still exciting. Satisfied evening and breakfast was a great joy to travel. I traveled with my parents, and I like them very much. I'd like to reserve two more days next time to have more hot spring. Thank you for your service.

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Mr./Ms. S.H(Private)

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Stayed in

Room type

2018-03-02

Hotel's Choice!

잘쉬었습니다.

Good rest.

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Mr./Ms. T.H(37)

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Stayed in

Room type

2018-02-19

Villa(Japanese style or Western-Japanese style)

基本的には満足出来たと思いますが、以前宿泊した際は馬刺しは事前予約じゃなかったので後から調べて事前予約が必要だと知り残念でした。 それと以前は離れは部屋で食事が出来たのに選択すら出来なくなっていました。 設備では部屋のドライヤーが多分故... Read more 基本的には満足出来たと思いますが、以前宿泊した際は馬刺しは事前予約じゃなかったので後から調べて事前予約が必要だと知り残念でした。 それと以前は離れは部屋で食事が出来たのに選択すら出来なくなっていました。 設備では部屋のドライヤーが多分故障していたのか温風と冷風が一定間隔で切り替わるようになっていて困りました。 どうしても初めて訪れた時と比べてしまい海外からのお客様が増えたせいか訪れる都度感動が薄れて行く様な感じがします。

Basically I think that I was satisfied, but when I stayed in the past I was sorry to know that horse sting is not a prior reservation and I need to investigate later and make an advance reservation. It was previously impossible to choose even though we could eat in the room. Whether the dryer in the room was probably broken in the facility or whether hot air and cool wind were switched at regular intervals, I was in trouble. I feel like I'm going faint every time the number of visitors from overseas has increased compared to when I first visited.

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Mr./Ms. Y.S(56)

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Stayed in

Room type

2018-01-04

Japanese Style Room Shared BathRoom in Annex Building

初めて奥の湯を利用いたしました。 ありがとうございました。 お食事はとても美味しく頂きました ご飯が食べれないくらい夕食の量が多く、もう少し減らして質を上げてもいいのかなと思いました 初めて露天風呂を経験しました 貸切サービスは... Read more 初めて奥の湯を利用いたしました。 ありがとうございました。 お食事はとても美味しく頂きました ご飯が食べれないくらい夕食の量が多く、もう少し減らして質を上げてもいいのかなと思いました 初めて露天風呂を経験しました 貸切サービスはとてもいいなと思いました 雪の中露天風呂に入り、とても風情があったのですが、屋根がなく雪で頭が濡れてしまい、屋根が欲しかったです バス停迄送り迎えをして頂いたり、飲み物にも気を使って下さったり、優しい対応に癒されました 事前の電話連絡もいいなと思いました お世話になりました

I have used Oku no yu for the first time. Thank you very much. The meal was very delicious The amount of dinner was so much that I could not eat rice, I thought whether I could improve the quality a little more I thought whether I could improve the quality for the first time I experienced the open-air bath for the first time I thought the charter service is very good I entered the open-air bath in the snow, it was very tasty but there was no roof, my head got wet with snow, my head was wanted, I wanted a roof Do you want me to pick you up and drop off to the bus stop, I was healed by kind response, I thought that the telephone contact in advance was also good I became indebted

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Mr./Ms. T.T(39)

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Stayed in

Room type

2018-01-07

Japanese and Western-style room

食事をテーブルと椅子でとお願いしたのですが通じてなく、帰りにもお詫びの言葉をかけるのが普通の事ではないかなと。 この値段の宿に泊まるのだったらおかしいと思います。 忙しい時期とはいえ、幹部らしい人はデスクに座ってるだけで1週... Read more 食事をテーブルと椅子でとお願いしたのですが通じてなく、帰りにもお詫びの言葉をかけるのが普通の事ではないかなと。 この値段の宿に泊まるのだったらおかしいと思います。 忙しい時期とはいえ、幹部らしい人はデスクに座ってるだけで1週間も経ってない従業員に接客させるのもどうかと思います。 なので、せっかくの黒川温泉旅が台無しになりました。 始めに説明受けた若めの中居さん以外は言葉使いも変ですし、しっかり研修してください。

I requested meals with a table and a chair, but I do not understand that it is normal to put words of apology on the way back. I think that it is strange if it is staying at this price inn. Even though it is a busy period, I think that people who seem to be executives sit on the desk and have employees who have not been a week passed. So, the sprawling Kurokawa Onsen trip has been spoiled. Except for the young Nakai who was explained at the beginning, language use is also strange and please train firmly.

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Mr./Ms. J.Y(33)

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Stayed in

Room type

2017-12-16

Hotel's Choice

お風呂も満足で充分なサービスでした。

The bath was satisfactory and the service was satisfactory.

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Mr./Ms. A.S(Private)

Total points

Stayed in

Room type

2017-12-10

Japanese-style room

落ち着ける旅館でした。お風呂も沢山あって、24時間はいれるので、とても良かったです。また、お世話になりたいと思います。

It was a relaxing inn. There were plenty of baths and it was very good, as I can stay 24 hours. Also, I would like to take care of you.

Read in English

Mr./Ms. U.V(48)

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Stayed in

Room type

2018-11-07

Hotel's Choice!

No comment from this user.

Mr./Ms. C.L(2)

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Stayed in

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2018-05-27

Hotel's Choice

No comment from this user.

Mr./Ms. K.Y(35)

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Stayed in

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2019-06-05

Hotel's Choice

No comment from this user.

Mr./Ms. K.K(60)

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Stayed in

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2019-03-25

Japanese-style room

No comment from this user.

Mr./Ms. M.U(Private)

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Stayed in

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2018-12-28

Hotel's Choice!

No comment from this user.

Mr./Ms. D.S(21)

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Stayed in

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2018-12-15

Hotel's Choice

No comment from this user.

Mr./Ms. L.P(54)

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Stayed in

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2018-11-20

Hotel's Choice!

No comment from this user.

Mr./Ms. R.T(40)

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Stayed in

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2018-09-17

Main Building Riverside Suite

No comment from this user.

Mr./Ms. W.S(53)

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Stayed in

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2018-06-10

Hotel's Choice

No comment from this user.

Mr./Ms. K.J(44)

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Stayed in

Room type

2017-11-21

Japanese and Western-style room

No comment from this user.

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