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箱根小涌園 天悠 Hakone Kowaki En Ten-Yu

Ryokan/Inn
Hakone Kowaki En Ten-Yu / Kanagawa Hakone 354

Overview

Notification of business resumption:

The business was closed to prevent new coronavirus infection, but it will resume operations in stages from June 1. When restarting business, we will take measures to prevent infection and strive to create the best environment so that you can use our products with peace of mind. We appreciate your understanding and cooperation.

Even after the resumption, we plan to announce some of the business form/business hours/service details. We apologize for the inconvenience and thank you in advance for your understanding.

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Satisfy all five senses on your Hakone trip at Hakone Kowaki-en TEN-YU.
We welcome you to rejuvenate all five senses at TEN-YU, an experience available at Hakone located only two hours from the metropolitan.

Revel in the beauty nature has to offer from windows in open-plan guest rooms.

Each room comes complete with open-air onsen baths on balconies
where a time of relaxation can be enjoyed with subtle sounds of nature humming in the background.

Splendid views of Hakone's Mt. Mikuni can be enjoyed with accompanying magnificent waterfalls situated within lush greenery. 
Recharge your body and mind in the midst of the chirping of birds, the flowing of waterfalls, and the changing seasonal woods surrounding the premise.

The Wayo (Japanese and Western fusion) creative cuisine capitalizes on the innovative use of locally sourced seasonal produce.
Comparable to Tokaido that served as a hub to the surrounding culture,
TEN-YU constructs varying dishes with a wide array of ingredients using Wayo techniques.
We invite you to savor flavors unique only to TEN-YU.

With patience as extensive as the sky, TEN-YU encompasses everything within its warm embrace.
A place where time stands still and body and mind is restored.
This is an experience unique only to Hakone Kowaki-en TEN-YU.
      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(91 reviews)

4.1/5

5

48%

4

24%

3

16%

2

8%

1

3%

 

Rooms4.1/5

Bath4.5/5

Breakfast4.2/5

Dinner4.2/5

Services3.9/5

Other Facilities4.1/5

Mr./Ms. N.C(40)

Total points

Stayed in

Room type

2019-02-16

Room + Open-Air Bath and Dinner

Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing ... Read more Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing i want to say is, the hot tube at the balcony is a bit too small

Hotel room is good Service is good Dinner is excellent breakfast for western style is a bit disappointed only thing i want to say is, the hot tube at the balcony is a bit too small

Mr./Ms. L.T(44)

Total points

Stayed in

Room type

2017-10-23

Top floor room with outdoor bath

Thank you very much for the surprise, and we love the gift very much.

Thank you very much for the surprise, and we love the gift very much.

Mr./Ms. H.H(73)

Total points

Stayed in

Room type

2020-06-27

Open Air Bath Guest Room

食事内容は人により好みがあるのですが、他の同レベル旅館と比べると、質量ともやや劣る感じでした。 また、席が厨房やスタッフの声や食器類のかたずけ、まかないなどが非常に目障り・耳障りの場所で、落ち着いて食事ができませんでした。せめて、席によっ... Read more 食事内容は人により好みがあるのですが、他の同レベル旅館と比べると、質量ともやや劣る感じでした。 また、席が厨房やスタッフの声や食器類のかたずけ、まかないなどが非常に目障り・耳障りの場所で、落ち着いて食事ができませんでした。せめて、席によっては、厨房やスタッフの動きが見えないよう衝立などで目隠しをしてくれたら良いと思います。 他の満足感が高かったので、唯一残念な点でした。

The taste of the meal depends on the person, but compared to other ryokan at the same level, the mass was a little inferior. In addition, I could not eat calmly because the seats were very obtrusive and jarring because of the voices of the kitchen and staff, dishwashing and dishwashing. At the very least, depending on the seat, it would be nice to have a blindfold with a partition so that the kitchen and staff could not see the movement. The only disappointment was that I was satisfied with the other things.

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Facility・services

Property

Hakone Kowaki En Ten-Yu

Address

1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan  [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON

Number of guest rooms

150 room(s)

Restaurant

Dining Hakone, hours: 7:00am-10:00am/5:30pm-10:00pm

Three open kitchens situated at the heart of HAKONE will stimulate your sensory experience. 
We can accommodate your needs with two types of seating arrangements available: open plan and booth.
The Japanese and Western creative cuisine offered at TEN-YU during dinner service is one of a kind. Please come taste the difference in the exquisite dishes carefully crafted and curated by our chefs that creatively blends the Japanese and Western elements.
Breakfast service offers a choice of Japanese or Western dishes: freshly prepared mackerel and eggs or freshly baked bread and eggs.
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Bath

6th Floor Public BathInfinity Hot Spring
Enjoy the stunning views of Hakone's Mt. Mikuni from TEN-YU.

5th Floor Public Bath
Listen to the chirping of birds and the flow of the waterfalls while immersed in the onsen.
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Other facility information

"Tenyuu The Bar & Lounge"
business hours:
17:00-24:00

Bar/lounge facing the garden. Why don't you try drinking sake in a space with an adult atmosphere?

We will operate as a full-scale bar, which is rare in the Hakone area, with a lineup of more than 100 types such as sake and original cocktails.

*We are not currently operating to prevent the spread of new coronavirus infection. Thank you for your understanding.
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Information

<Common amenities>
Mineral water(Free of charge)/ Coffee / Green tea / Makeup remover / Face wash/ Lotion / Shampoo / Conditioner / Body wash / Television
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Notice

Prices do not include onsen tax of 150 yen.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(Access via Tokyo)
1: Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes
Take the bus from Hakone Yumoto Station to Kowakien. Travel time approximately 20 minutes. And walk for 5 minutes
2: Take Odakyu Limited Express "Romancecar" from Shinjuku to Hakone Yumoto Station. Travel time approximately 90 minutes
Take Hakone Tozan Line from Hakone Yumoto Station to Kowakudani Station. Travel time approximately 35 minutes.
Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes.

(Access via Nagoya)
1: Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes.
From Odawara Station take Hakone Tozan Line to Kowakudani Station. Travel time approximately 55 minutes.
Scheduled shuttle bus services are available from Kowakudani Station to TEN-YU. Travel time approximately 10 minutes.
2: Take Shinkansen from Nagoya to Odawara Station. Travel time approximately 70 minutes.
From Odawara Station take the bus to Kowakien. Travel time approximately 40 minutes. And walk for 5 minutes

*Kowakien Bus Stop is only used by Hakone Tozan Bus Company and Izu Hakone Bus Company.
Please confirm the detailed routes of the buses with the respective service providers before departure.

1297 Ninotaira, Hakone, Ashigarashimo-gun, Kanagawa, Japan

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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