Review of Hanayoshi

The room is big and nice, with excellent front desk service. We can commmunicate well with the staff in English. Breakfa... Read more The room is big and nice, with excellent front desk service. We can commmunicate well with the staff in English. Breakfast and Dinner is wonderful, delicious. This trip is to celebrate my wife birthday, in our first dinner, the staff help us to take photo with birthday cake, and print out the photo for us with lovely photo frame during checkout. We will come again definitely.

The room is big and nice, with excellent front desk service. We can commmunicate well with the staff in English. Breakfast and Dinner is wonderful, delicious. This trip is to celebrate my wife birthday, in our first dinner, the staff help us to take photo with birthday cake, and print out the photo for us with lovely photo frame during checkout. We will come again definitely.

妻の誕生日で宿泊させていただきました。 すごく親切な接客と、また妻が妊娠中のため食事にも気を配っていただき、とても満足な日を過ごすことができました。 子供と旅行できるようになればまた宿泊したいです。

I stayed on my wife's birthday. I was very happy with the kind service and my wife was pregnant so I was very happy with my meals. I want to stay again if I can travel with children.

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夕食のかなり序盤でお腹がいっぱいになってしまい、おそらく気付いた担当の中居さんがペースを早めてくださり、その後は無事に完食できました。 お心遣い本当に有り難かったです。 温泉も景色もお部屋も本当に最高で、特にお部屋の露天が最高すぎて... Read more 夕食のかなり序盤でお腹がいっぱいになってしまい、おそらく気付いた担当の中居さんがペースを早めてくださり、その後は無事に完食できました。 お心遣い本当に有り難かったです。 温泉も景色もお部屋も本当に最高で、特にお部屋の露天が最高すぎて、6回入りました。スタッフさん達の温かいお心遣いとご配慮で、はじめての由布院を満喫できました。お世話になりました。ありがとうございました。

At the very beginning of the dinner, my stomach became full, and maybe Nakai, who noticed, accelerated my pace, and after that I was able to eat safely. Thank you for your consideration. The hot springs, the scenery and the rooms were really the best, especially the open air in the room was so great that I entered 6 times. Thanks to the warm care and consideration of the staff, I was able to enjoy Yufuin for the first time. thank you for helping me. Thank you very much.

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面向由布岳環境優美 房間整潔 設施亦相當簇新 服務一流 有多名會華語的服務員 沒有溝通障礙 這次旅程是我和太太的十週年紀念 酒店提供了卡片及相片 非常貼心 唯一美中不足之處是餐廳只提供日式地席 不習慣的人會坐得不太舒服 除此... Read more 面向由布岳環境優美 房間整潔 設施亦相當簇新 服務一流 有多名會華語的服務員 沒有溝通障礙 這次旅程是我和太太的十週年紀念 酒店提供了卡片及相片 非常貼心 唯一美中不足之處是餐廳只提供日式地席 不習慣的人會坐得不太舒服 除此以外 值得推薦

Facing the beautiful environment of Yufu Room cleanliness and facilities are quite new First-class service with multiple Chinese-speaking waiters No communication barriers This journey is the tenth anniversary of my wife and me The hotel provides cards and photos very intimate The only downside is that the restaurant only offers Japanese-style floor mats People who are not used to sitting are not comfortable Beyond that recommended

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部屋から幻想的な朝霧を楽しめました。月を観ながらゆったりと露天風呂に浸かりリフレッシュ出来ました。

Enjoyed a fantastic morning mist from the room. I was able to relax in the outdoor bath while watching the moon.

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露天風呂のある離れのお部屋に今回足の不自由な高齢の母と宿泊しました。 予約確認のお電話を頂いた際、離れに行くまでに階段や坂があるお部屋ですが大丈夫でしょうか？と確認して頂けたので、一番手前の段差のないお部屋に滞在することができ、フロン... Read more 露天風呂のある離れのお部屋に今回足の不自由な高齢の母と宿泊しました。 予約確認のお電話を頂いた際、離れに行くまでに階段や坂があるお部屋ですが大丈夫でしょうか？と確認して頂けたので、一番手前の段差のないお部屋に滞在することができ、フロントのある本館への行き来にも都度館内送迎を快く対応して下さったたので、3日間不便なく居心地よく滞在できました。 本当に笑顔の素敵な優しいスタッフの方ばかりで、温泉で体が温まるのはもちろんのこと、スタッフの方のおもてなしで心も本当に温かくなりました！ 寒い朝がんばって早起きして見た朝霧の幻想的で厳かな美しさも一見の価値有りです。 素晴らしいロケーション、素晴らしいおもてなしの宿『ゆふいん花由さん』にはまたぜひ伺いたいと思っています。 ありがとうございました！

I stayed in a separate room with an open-air bath with an elderly mother who was unable to walk. When you call to confirm your reservation, there is a room with stairs and slopes before you leave, is it okay? I was able to stay in the room with no step in the foreground, and the hotel picked up and returned to the main building with the front desk. I was able to stay well. Not only the friendly staff who have really nice smiles, the body warms in the hot spring, but also the hospitality of the staff makes the heart really warm! The fantastic and gorgeous beauty of the morning mist that I got up early on during a cold morning is worth seeing. I would definitely like to visit “Yufuin Hanayu”, an inn with great location and great hospitality. Thank you very much!

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また行きたいと思います。 お世話になって、ありがとうございました。

I think I want to go again. Thank you for your help.

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滞在中は、スタッフの方々にも大変お世話になりました。外国人スタッフの方も巧みな日本語で素晴らしいと思います。まさにD&Iの実践ですね。 食事もきれいで、美味しかったのでついつい食べ過ぎ。食べ残すことも出来ず、食べすぎてしま... Read more 滞在中は、スタッフの方々にも大変お世話になりました。外国人スタッフの方も巧みな日本語で素晴らしいと思います。まさにD&Iの実践ですね。 食事もきれいで、美味しかったのでついつい食べ過ぎ。食べ残すことも出来ず、食べすぎてしまいました。(笑) 客室も素晴らしかったです。ただ、お客様が傷つけたのか、壁の傷、落書きを消したような跡が少し残念でした。折角の素晴らしいお部屋、心ない方もいるみたいですね。前日は、黒川温泉に宿泊しましたが、違った感じで良かったです。 湯布院はレディファーストの街。しっかり記憶しましたよ。 チェックアウト時に頂いた妻の還暦の写真は、帰宅して部屋に置いています。ありがとうございました。又、お邪魔いたします。

During the stay, the staff members were very indebted. I think foreign staff are fine in Japanese. It is exactly the practice of D & I. The food was clean and delicious, so I ate too much. I could not leave it alone, and I over-eat it. (Laughs) The rooms were great too. However, it was a little disappointing to see if the customer had scratched the wall, scratched off the graffiti. It looks like some great rooms at the same time, some people don't mind. We stayed at Kurokawa Onsen the day before, but it was good with a different feeling. Yufuin is a city of lady first. I remembered well. The photo of the 60th birthday of my wife who got it at the time of checkout comes home and puts it in the room. Thank you very much. Also, I will disturb you.

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風景優美，服務一流，溫泉舒適

Beautiful scenery, first class service, comfortable spa

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食事、接客などどれも抜群によかったのですが部屋のベランダの木の塀が高過ぎて座った状態で由布岳がよく見えなかったので塀がもう少し低いと良いと思います。しかし人によってはプライバシーの保守のため高い方がよいという人もいるかもしれませんが。

The food and customer service were all very good, but I think it would be better to have a slightly lower cap, as Yufudake could not be seen well when the porch of the veranda in the room was too high and I sat down. However, some people may prefer to stay high to maintain privacy.

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和室の座椅子が座りにくかった。たたみが明るい色だけに汚れが目立ってしまう。白いごはんはランクを上げた方が良いと思います。朝食は生のフルーツが付くと嬉しいかな。 客室露天のお湯が熱いので、加水は出来るが、入る前に寒い中加水をして調整しな... Read more 和室の座椅子が座りにくかった。たたみが明るい色だけに汚れが目立ってしまう。白いごはんはランクを上げた方が良いと思います。朝食は生のフルーツが付くと嬉しいかな。 客室露天のお湯が熱いので、加水は出来るが、入る前に寒い中加水をして調整しなければならなかった。 スタッフの方は感じがよかったです。 外国の方が多いので、大浴場の点検は小まめにされた方が良いと思いました。タオルの置きっ放しなどあります。

The seat chair in a Japanese style room was hard to sit. Dirt becomes conspicuous only on the bright color of folding. I think that it is better for white food to raise the rank. I'm happy that breakfast is served with raw fruits. The hot water of the open-air guest room was hot, so you can add water, but you had to adjust by adding water during cold before entering. The staff was nice feeling. Because there are many foreigners, I thought that it was better to have checked the public baths a little. There are towels left unattended.

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食事場所には防音装置が必要だと思います。

I think that an acoustic device is necessary for eating places.

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朝早いバスで帰宅しなくてはいけなかったのですが、道の駅まで送って下さいました。ありがとうございました。2月は雪景色で違った雰囲気が味わえると伺ったのでまた次回はゆっくりしたいと思います。

I had to get home early in the morning, but I sent it to the station on the way. Thank you very much. In February I heard that you can taste a different atmosphere with snow scene, so I would like to relax next time again.

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景色、料理、接待全てにおいて高レベルでした。 ただ、食事は、横に団体客が入ると家族連れにはうるさ過ぎるのは仕方ないですかね

It was a high level in all the scenery, cooking, entertainment. However, meals are unavoidably too loud for families if group guests enter next to me

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We booked the hotel for days where many places in West Japan were badly affected by storms, and so we couldn't ... Read more We booked the hotel for days where many places in West Japan were badly affected by storms, and so we couldn't arrive at the place as planned. The point person of the hotel kept close contact with us, finally we're able to stay at the hotel with re-scheduled dates. There's breathtaking view of Mt Yufu from the hotel. All places are clean, and I was amazed that there's steamer in my room! The staff are helpful and provide very quality service. They helped to make sure about our preferred breakfast/dinner time, and the pick-up time for our use of the shuttle van.

We booked the hotel for days where many places in West Japan were badly affected by storms, and so we couldn't arrive at the place as planned. The point person of the hotel kept close contact with us, finally we're able to stay All the places are clean, and I was amazed that there's steamer in my room! The staff are helpful and provide very quality service. They are helpful to make sure About our preferred breakfast/dinner time, and the pick-up time for our use of the shuttle van.

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親切な対応に赤ちゃんの離乳食としておかゆや野菜を茹でて頂けたこと本当に感謝致します。ありがとうございます。また機会があれば是非宿泊に行きます。

I really appreciate being able to boil porridge and vegetables as a baby's baby food for kind response. Thank you very much. If there is opportunity again, I will definitely stay.

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空間大，景觀也不錯. 不過獨立風呂的景觀被告示牌擋了，有點失色！整體上還是好好的.

Large space, the landscape is not bad, but the independent style of the landscape has been blocked sign, a little overshadowed! Overall it is still good.

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晚餐上餐速度太快，另外好像遣留了一個插頭在酒店

Dinner dinner is too fast, and it seems to have left a plug in the hotel

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お湯は良い。

Hot water is good.

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今まで多くの宿に宿泊して来ましたが、全てに於いて、最高の宿でした。価格以上の幸せな気分になれました。今まで、二度行きたいと感じた宿は、花由さんが、２つ目です。遠距離では有りますが、必ずまた行きたいと思います。その際には又よろしくお願いします... Read more 今まで多くの宿に宿泊して来ましたが、全てに於いて、最高の宿でした。価格以上の幸せな気分になれました。今まで、二度行きたいと感じた宿は、花由さんが、２つ目です。遠距離では有りますが、必ずまた行きたいと思います。その際には又よろしくお願いします。本当にありがとうございました。福島県の家族一同より。

I have stayed in many inns so far, but it was the best accommodation in all. I became happy feeling beyond price. Hana Yusui is the second place that I have ever wanted to go twice. Although it is at a long distance, I definitely want to go again. In that case also thank you again. I'm really thankful to you. From families in Fukushima prefecture.

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部屋、食事、接客等何もいうことはありません！ また来たいと思いました！ お世話になりました！

There is nothing to say such as room, meal, hospitality etc! I wanted to come back again! thank you for helping me!

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環境及客房整潔舒適，但上晩餐的速度實在太快及趕急，未能在一個舒適的環境慢慢享用。

The environment and the rooms are clean and comfortable, but the speed of the meal is too fast and urgent, not in a comfortable environment slowly enjoy.

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お風呂のセキュリティーが心配でした。宿泊客だけに暗証番号を与えてオートロック式の扉にするとか。

I was concerned about the security of the bath. Is it only to make it an auto lock type door by giving a password number to only guests?

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所有安排都很細心，晚飯時老爸不吃魚生，立即可以有素食的魚生魚片給他，非常滿意

All arrangements are very careful, dinner dad do not eat fish, and immediately have a vegetarian fish fillet to him, very satisfied

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この度は、本当にお世話になりました。 日頃の慌ただしさを忘れて、ゆっくりするという目的でReluxで探し伺いました。 目的通り以上に、部屋で好きな、お洒、お風呂楽しませて頂きました。 小さい子供で普通は、隣の部屋などに気を使い気が張る... Read more この度は、本当にお世話になりました。 日頃の慌ただしさを忘れて、ゆっくりするという目的でReluxで探し伺いました。 目的通り以上に、部屋で好きな、お洒、お風呂楽しませて頂きました。 小さい子供で普通は、隣の部屋などに気を使い気が張るのですが離れで、それも気にせず、ゆっくり出来ました。 スタッフ皆さんの声かけや笑顔、サービス本当にありがとうございました。 又必ず行きたい宿になりました。

I am deeply indebted to you for this time. I forgot about my daily haste and I looked for it in Relux for the purpose of slowing down. More than I expected, I liked it in my room, fashionable, I took a bath. Normally it is a small child, although I care about my neighboring room etc. I am distracted, but I was able to do it slowly without worrying about it. Staff All of your voice, smile, service Thank you very much. In addition, it became an inn that we wanted to visit.

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