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黒川温泉御処 月洸樹 Kurokawa Onsen Gosyo Gekkoujyu

Ryokan/Inn
  • Kumamoto > Kurokawa ・ Oda ・ Tanohara ・ Manganji

Review of Kurokawa Onsen Gosyo Gekkoujyu

Overall Rating(51 reviews)

4.7/5

5

78%

4

16%

3

4%

2

2%

1

-%

 

Rooms4.8/5

Bath4.8/5

Breakfast4.5/5

Dinner4.7/5

Services4.6/5

Other Facilities4.5/5

Mr./Ms. K.C(36)

Total points

Stayed in

Room type

2019-02-26

Tenshin

We enjoyed our stay very very much. Our only regret is that we only stayed one night, we would have loved to stay longer... Read more We enjoyed our stay very very much. Our only regret is that we only stayed one night, we would have loved to stay longer. (Apologies I do not recall his name) We were looked after by a young Chinese gentleman employee who was so sincere, friendly and very lovely. We have stayed in many ryokans on our visits to Japan, and I believe that no matter how great the accommodation and facilities are, your visit and experience can be very influenced by the service. I believe this staff member truly represented Gekkoujyu and our very positive experience was very much because of him. (I do apologise again I do not recall his name) Thank you, and we look forward to returning to Gekkoujyu one day.

We enjoyed our stay very very much. Our only regret is that we only stayed one night, we would have loved to stay longer. (Apologies I do not recall his name) We were looked after by a young Chinese gentleman employee who was so sincere, friendly and very lovely. We have stayed in many ryokans on our visits to Japan, and I believe that no matter how great the accommodation and facilities are, your visit and experience can be very influenced by the service. I believe this staff member truly represented Gekkoujyu and our very positive experience was very much because of him. (I do apologise again I do not recall his name) Thank you, and we look forward to returning to Gekkoujyu one day.

Mr./Ms. K.C(46)

Total points

Stayed in

Room type

2018-12-21

Tenshin

One of my favourite onsen hotel in Japan, beautiful and stylish design and very friendly staffs, delicious foods and hea... Read more One of my favourite onsen hotel in Japan, beautiful and stylish design and very friendly staffs, delicious foods and heartful services.

One of my favourite onsen hotel in Japan, beautiful and stylish design and very friendly staffs, delicious foods and heartful services.

Mr./Ms. P.W(Private)

Total points

Stayed in

Room type

2018-02-16

Japanese Style Room YUMIHARI

The staff is so helpful and services is very good. The room environment is good

The staff is so helpful and services is very good. The room environment is good

Mr./Ms. L.C(49)

Total points

Stayed in

Room type

2017-05-08

Japanese Style Room YUMIHARI

Ms H is very helpful and caring

Ms H is very helpful and caring

Mr./Ms. L.J(36)

Total points

Stayed in

Room type

2017-01-28

Japanese Style Room YUMEMI

The best Onsen ryokan ever ! Only 8 rooms available with great service and meal. The best part of Gekkoujyu is the pri... Read more The best Onsen ryokan ever ! Only 8 rooms available with great service and meal. The best part of Gekkoujyu is the private onsen pool in room. Great design and wonderful view! Highly recommend !

The best Onsen ryokan ever ! Only 8 rooms available with great service and meal. The best part of Gekkoujyu is the private onsen pool in room. Great design and wonderful view! Highly recommend !

Mr./Ms. H.Y(65)

Total points

Stayed in

Room type

2019-07-19

Japanese Style Room KAZEMACHI

久々にお邪魔しました。目的は客室にある温泉です。以前、最初に泊まった部屋の温泉が超がつくほどのここち良さがありました。冬の季節でした。雪が散らつく中、温泉に入りました。何回も何回も帰る寸前までつかりまくりました。忘れられなくて又、行きました... Read more 久々にお邪魔しました。目的は客室にある温泉です。以前、最初に泊まった部屋の温泉が超がつくほどのここち良さがありました。冬の季節でした。雪が散らつく中、温泉に入りました。何回も何回も帰る寸前までつかりまくりました。忘れられなくて又、行きました。違う部屋でした。そこも又、大満足でした。そして今回です。温泉はもちろん、景色が素晴らしく、外に出ると風邪が今の季節にしてはここち良い風邪でした。外で満足、部屋で満足でした。帰りにはスタッフの心使いがありがたかったです。それは歩行が不安定で歩くのに最近は時間がかかり、思うように行動ができません。しかし、こちらからは何も伝えていませんでしたが、帰りには車椅子を持参していただきました。帰りには楽に移動できました。何気ない気遣いが大変うれしかったです。秋には再度、違う景色をあじわうために伺います。宜しくお願いします。

I have been bothering you for a long time. The purpose is the hot spring in the room. The hot spring of the room where I first stayed there was such a comfort that a super hot spot came before. It was winter season. While the snow was scattered, I entered a hot spring. I made it to the point just before returning many times many times. Unforgettable I went there again. It was a different room. Again, I was very happy. And this is it. The hot springs, of course, the scenery was wonderful, and when I went out the cold was a good cold for the current season. Satisfied outside, I was satisfied in the room. The staff's heartfelt wish was appreciated on the way back. It is unstable walking and takes a long time to walk recently, so I can not act as I think. However, although I did not tell anything from here, I had you bring a wheelchair on the way back. I could move easily on my way home. I was very happy about the casual care. I will come back again in the fall to see different scenery. Thanking you in advance.

Read in English

Mr./Ms. K.M(51)

Total points

Stayed in

Room type

2019-06-27

Japanese Style Room KAZEMACHI

2回目の訪問でしたが やはり何もかもが最高でした。お風呂はまるで美容液に浸かっているようで肌がすべすべになりました。一泊でしたが4回も入ってしまいました。囲炉裏や床暖房もあって、次は寒い時期にお邪魔したいと思います。帰りにいただいたハンバー... Read more 2回目の訪問でしたが やはり何もかもが最高でした。お風呂はまるで美容液に浸かっているようで肌がすべすべになりました。一泊でしたが4回も入ってしまいました。囲炉裏や床暖房もあって、次は寒い時期にお邪魔したいと思います。帰りにいただいたハンバーガーもお肉がジューシーで お昼に美味しくペロッと食べてしまいました。 到着から出発まで丁寧な接客サービスで 本当にありがとうございました。 今まで色々な温泉に旅行に行っていますが、今のところ断然1番です。

It was my second visit, but everything was great. The bath seems to be soaking in beauty essence and the skin is smooth. It was one night, but has entered four times. There is a hearth and floor heating, and next I would like to disturb you during the cold season. The hamburger I received on the way back was juicy and I ate deliciously at lunch. Thank you very much for your courteous service from arrival to departure. I have traveled to various hot springs until now, but it is by far the best.

Read in English

Mr./Ms. S.A(Private)

Total points

Stayed in

Room type

2019-05-25

Japanese Style Room KAZEMACHI

今回も、大変お世話になりました。 前回と変わらず、何もかもが大満足の宿泊となりました。各場面で、こちらがお願いしなくても、前回の宿泊時と同じ様に準備して下さっていた事に、とても感動し、お気遣いに嬉しく思いました。 ただ一つだけ、脱衣... Read more 今回も、大変お世話になりました。 前回と変わらず、何もかもが大満足の宿泊となりました。各場面で、こちらがお願いしなくても、前回の宿泊時と同じ様に準備して下さっていた事に、とても感動し、お気遣いに嬉しく思いました。 ただ一つだけ、脱衣室に、使用済みタオル等を入れるカゴ等があれば便利かなと思いました(あと、トイレの便座の蓋が、座っている使用中に勝手に閉まってきてしまう事がありました)が、他の点は、食事は美味しいし、お風呂は広いし、スタッフの方や板前さん、皆さん丁寧で親切で感じが良く、何の不満もなくリラックスして過ごす事が出来ました。 またお伺いしたいと思っておりますので、宜しくお願い致します。

I am indebted very much this time. Not different from the last time, everything was a very satisfying stay. At each scene, I was very moved by the fact that I had prepared the same way as when I was staying last time, and I was pleased with the concern, even without asking. I thought it would be convenient if there was a basket etc. to put used towels etc. in the undressing room only one only (afterward, the lid of the toilet seat may be closed automatically while using it while sitting There was, but, in the other respects, the food was delicious, the bath was large, the staff and staff Itamae, everyone was polite, kind, good and able to relax without any complaints The I would like to ask again, so please do not hesitate.

Read in English

Mr./Ms. N.T(53)

Total points

Stayed in

Room type

2019-05-17

Japanese Style Room IZAYOI

宿泊の折は、非現実の夢の世界で、とても贅沢な時間を過ごさせて頂き有難うございました 周囲の景色、お部屋、お風呂、お食事、そしてスタッフの方々のきめ細やかな対応…と、とても満足出来ました まだ新しいお宿だとか…今のままの姿を続けて... Read more 宿泊の折は、非現実の夢の世界で、とても贅沢な時間を過ごさせて頂き有難うございました 周囲の景色、お部屋、お風呂、お食事、そしてスタッフの方々のきめ細やかな対応…と、とても満足出来ました まだ新しいお宿だとか…今のままの姿を続けて下さる日々を願っております 娘達が宿泊してみたいと言っておりますので、虫の出ない季節に又お邪魔させて頂こうかと思っております

In the occasion of accommodation, in the world of the unreal dream, thank you for having a very luxurious time We were very satisfied with the surrounding scenery, rooms, baths, meals, and careful correspondence of the staff. It's still a new lodging ... I hope for the days I will continue to look as they are now My daughters say that they want to stay, so I'm thinking that I'll let you disturb again in the season when there are no insects.

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Mr./Ms. K.K(Private)

Total points

Stayed in

Room type

2019-04-12

Japanese Style Room YUMIHARI

食事は勿論朝食のご飯の残りのおにぎりとハンバーガーのお土産がとても美味しかった! 主人の誕生日記念旅行で利用とメールしてたのに、何もなかったことが残念です

Of course, the remaining rice balls for breakfast and the hamburger souvenirs were very delicious! It was disappointing that there was nothing even though I used and emailed my husband's birthday commemoration trip

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Mr./Ms. L.C(Private)

Total points

Stayed in

Room type

2019-03-31

Japanese Style Room ARIAKE

舒適且愉快的住宿體驗

Comfortable and enjoyable stay

Read in English

Mr./Ms. K.K(48)

Total points

Stayed in

Room type

2019-03-20

Japanese Style Room IZAYOI

すべてとても満足でした。

All were very happy.

Read in English

Mr./Ms. Y.P(Private)

Total points

Stayed in

Room type

2019-02-13

Japanese Style Room KAZEMACHI

최고급 료칸다운 서비스와 음식 감사했습니다.

We had the best ryokan down service and food.

Read in English

Mr./Ms. M.N(44)

Total points

Stayed in

Room type

2019-01-28

Japanese Style Room KAZEMACHI

誕生日旅行で来訪させて頂きました。この度はお世話になりありがとうございました。以前から行きたいお宿だったので期待してました。部屋に入り、天空に行くまでは感動しましたが、途中スタッフの方とすれ違いましたが、こちらから挨拶しないと目があっても知... Read more 誕生日旅行で来訪させて頂きました。この度はお世話になりありがとうございました。以前から行きたいお宿だったので期待してました。部屋に入り、天空に行くまでは感動しましたが、途中スタッフの方とすれ違いましたが、こちらから挨拶しないと目があっても知らん顔されました。ありえません。その後天空に着くと、前回使用者の残骸(タオルとゴミ)がそのまま。すぐ対応して頂きましたが、はっきり言って失望しました。お付きの方が新人さんみたいだったので、全て2人で対応して頂きましたが、新人さんは一生懸命さが伝わり緊張されてたのか、鍋のスープをこぼされ、私にひたすら謝られました。それはいいんです。しかし、教育係みたいな方と料理の説明される方は知らん顔で一切フォローせずチームワークが全くありません。帰りには、靴も出していただけませんでした。そういうお宿は初めてでした。ビックリです。残念でなりません。まぁまぁ高額な宿なので、値段に見合うサービスを心がけて頂き、オモテナシの心、気配り目配り心配りの底上げをして頂きたいと願っております。

I went to visit on my birthday trip. Thank you for taking care of me this time. I was expecting that it was an inn which I wanted to go from before. I was impressed till I entered the room and went to the sky, but I passed by the staff on the way, but I did not know even if there was an eyes unless I greeted from here. impossible. When arriving in the sky afterwards, the wreckage of the user last time (towel and garbage) remains intact. I corresponded soon, but I was disappointed to say clearly. Because the person who took care of was like a newcomer, we all corresponded with you, but the newcomer was so nervous that the newcomer was being tense, spilled the soup of the pot and apologized to me only It was. That's fine. However, people who are like educators and those who explain the dishes do not follow any notice and have no team work at all. On the way back, you could not have shoes on. That was the first time for such an inn. I am surprised. I will not regret it. Oh well, it is an expensive accommodation, so please keep in mind the service that matches the price, we hope to have a heartfelt heart, attentive watching care and worry of care.

Read in English

Mr./Ms. S.T(46)

Total points

Stayed in

Room type

2018-12-28

Japanese Style Room YUMIHARI

お部屋やロケーションはとても素晴らしく、お料理、板前さんのお料理の説明もとても良かったです。ただ客室係りの方の経験と知識不足は指摘せざるを得ないと感じております。 これくらいの価格帯のお宿であるので やはり接客にもある程度のレベルを求め... Read more お部屋やロケーションはとても素晴らしく、お料理、板前さんのお料理の説明もとても良かったです。ただ客室係りの方の経験と知識不足は指摘せざるを得ないと感じております。 これくらいの価格帯のお宿であるので やはり接客にもある程度のレベルを求められるのではと存じます。 総じて大変満足しており、また伺いたいと考えているので、敢えてこちらの率直な感想をお伝えいたしました。 この度は大変お世話になりありがとうございました。

The rooms and the location are very wonderful, the explanation of the dishes and the dishes of Okamoto was also very good. However, I feel that it is inevitable to point out the experience and lack of knowledge of those in the room manager. Because it is an inn in price range, we think that you can ask some level for customer service as well. As a whole I'm very satisfied and I'd like to ask you again, so I dared to inform you of this frank opinion. Thank you very much for your kindness this time.

Read in English

Mr./Ms. W.C(Private)

Total points

Stayed in

Room type

2018-12-16

Tenshin

住宿,接送安排滿意,房間設備和相片介紹相同.但餐食水平很低,食材品種少,數量少,不新鮮,味道差,我覺得不是大厨的做法.(介紹中有5位大厨)

Accommodation, shuttle arrangements are satisfactory, room equipment and photo introduction are the same. But the food level is very low, the variety of ingredients is small, the quantity is small, not fresh, the taste is poor, I think it is not the practice of the chef. (There are 5 chefs in the introduction)

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Mr./Ms. N.S(Private)

Total points

Stayed in

Room type

2018-12-15

Tenshin

とにかく天空の夜空は最高でした。雲ひとつないいい天気に恵まれ、星が降ってきそうなくらい、きれいな星空でした。天気がよければ間違いなく最高の露天風呂だと思います。お湯もぬるめでいくらでも入っていいられる。最高に贅沢な時を過ごさせてもらいました... Read more とにかく天空の夜空は最高でした。雲ひとつないいい天気に恵まれ、星が降ってきそうなくらい、きれいな星空でした。天気がよければ間違いなく最高の露天風呂だと思います。お湯もぬるめでいくらでも入っていいられる。最高に贅沢な時を過ごさせてもらいました。

Anyway, the sky in the sky was awesome. It was a beautiful starry sky, as it was blessed with fine clouds with no clouds, and the stars seemed to fall. I think that it is definitely the best outdoor bath if the weather is good. You can enter as much hot water with lukewarm. I had you spend the most luxurious time.

Read in English

Mr./Ms. G.Y(40)

Total points

Stayed in

Room type

2018-12-06

Japanese Style Room YUMIHARI

숙소가 춥고 건조했습니다.

The hostel was cold and dry.

Read in English

Mr./Ms. K.N(73)

Total points

Stayed in

Room type

2018-11-25

Japanese Style Room KAGETSU

妻がオランダ人なので、朝食のパン(どこでも同じ様な白パンのみ、)には大変失望しました。 我々が住むオランダには、種類も多いのですが、健康的な全粒パン(鉄分含む)をよく食べます。因みに健康的な食生活をしている世界一の国です。さて、,サービス... Read more 妻がオランダ人なので、朝食のパン(どこでも同じ様な白パンのみ、)には大変失望しました。 我々が住むオランダには、種類も多いのですが、健康的な全粒パン(鉄分含む)をよく食べます。因みに健康的な食生活をしている世界一の国です。さて、,サービスはいいのですが、少し残念でしたのは、風邪気味のため食事が、10時ぎりぎりになり、チェックアウトの11時に間に合わなくなり、12時に延期を頼みましたら、1万円を徴収されました。規則は規則だとは思いますが、もう少し洗練された対応を希望していました。ですから、規則どうりのサービスは 受けられるが、小さな驚きとかは期待できないと思いました。最後に、帰る際、レンタカーの車を玄関に止めていただきましたが、我々を寒がりの老夫婦と考えたのか、室内の温度を26度に設定していたので、100メートル位走行したら熱風が妻の顔にかかり、パニックになり、自律神経が狂い、痙攣と数分気を失いました。大事には至りませんでしたがその際、腰の筋を痛めいまだ痛みは引きません。良きことと思われてしたことだとは思いますが、相手の生活習慣を解らない文化から来る客には、思い込みは大変な迷惑を起こすことがあります。我々は,零以下でも真冬でも いつも窓を開けて寝ます。これはオランダでは一般的なことです。部屋の温度も21度にしています。

My wife was a Dutchman, so I was very disappointed in the breakfast bread (only the same kind of white bread everywhere)). There are many kinds in the Netherlands where we live, but we eat healthy whole grain bread (including iron) often. By the way, it is the world 's best country eating healthy. Well, service is good, but somewhat disappointing was that the meal would be at 10 o'clock at the last minute because of a cold weather and will be out of time at 11 o'clock check out time and if you ask for a postponement at 12 o'clock, It was collected. I think that the rule is a rule, but I wanted a somewhat sophisticated response. So, although we can receive service as a rule, I thought that I could not expect small surprises. Finally, when I got home, I stopped the rent-a-car car at the front door, but I thought that we were a cold old couple or we set the temperature inside the room at 26 degrees so if hot air blows 100 meters I got on my wife 's face, panicked, my autonomic nervous system was going wrong, I lost my mind for several minutes. Although I did not reach importance, at that time, I hurt my back muscles and pain still does not pull. I think that it was thought that it was thought that it is good, but for customers coming from a culture that does not understand the partner's lifestyle habits, the thought may cause serious inconvenience. We always open the window and go to bed, even in the midwinter even under zero. This is common in the Netherlands. The temperature of the room is also 21 degrees.

Read in English

Mr./Ms. T.O(46)

Total points

Stayed in

Room type

2018-11-18

Japanese Style Room KAGETSU

今回は、結婚記念日の旅行で訪れました。とても親切、丁寧な対応妻共々喜んでおります。 少し天気が悪かったのが残念でしたが、部屋の中だけでもとても満足いたしました。また、訪れたいと思います。そのときは、よろしくお願いいたします。

This time, I visited on a wedding anniversary trip. Very kind, polite correspondence My wife is pleased. I was sorry that the weather was bad a little, but I am very satisfied even in the room alone. I also want to visit. In that case, thank you.

Read in English

Mr./Ms. S.M(49)

Total points

Stayed in

Room type

2018-10-02

Japanese Style Room KAZEMACHI

部屋、お風呂、接客などすばらしく大変良い時間を過ごさせて頂きました。 また違う部屋にも泊まってみたいです。 ただ黒川温泉街にお土産店が少ないので旅館内でも温泉らしいお土産が買える売店があったら良いなと感じました。

We had a wonderfully good time such as a room, a bath, a customer service and so on. I'd also like to stay in a different room. However, since there are few souvenir shops in Kurokawa Onsen town, I felt it would be nice to have a shop that could sell gifts like hot spring even in the inn.

Read in English

Mr./Ms. J.H(59)

Total points

Stayed in

Room type

2018-09-27

Japanese Style Room ARIAKE

素晴らしいもてなしをありがとうございました また来たい、また食べたい、また浸かりたいと思わせてくれる満足感で、黒川の奥座敷感を堪能致しました 再訪致します

Thank you for a wonderful hospitality Thank you for coming back, I want to come again, I want to eat again, I am satisfied feeling that I want to soak, I was able to enjoy the sense of Okuzaki in Kurokawa We will revisit

Read in English

Mr./Ms. M.E(52)

Total points

Stayed in

Room type

2018-09-16

Japanese Style Room YOIMACHI

先日は大変お世話になりました。帰りに持たせていただいたハンバーガーを、オススメいただいた大観峰の草原のベンチで美味しく頂きました。 期待通りの素敵なお宿でした。 泊まった部屋“宵待”は、唯一のメゾネットタイプで2階が玄関で、階下にベッド... Read more 先日は大変お世話になりました。帰りに持たせていただいたハンバーガーを、オススメいただいた大観峰の草原のベンチで美味しく頂きました。 期待通りの素敵なお宿でした。 泊まった部屋“宵待”は、唯一のメゾネットタイプで2階が玄関で、階下にベッドルーム、ウッドデッキ、そしてそのさらに階下に岩風呂があり、とても贅沢な作りでした。 食事も朝夕ともに部屋食で、途中、囲炉裏を利用しながらのコース料理は、最高に美味しかったです。 今度は違う部屋に泊まってみたいと思っています、また伺います。ありがとうございました。

Thank you very much for the other day. I got the hamburger I gave it on the way back for a delicious meal on the banquet on the meadow prairie that I had recommended. It was a nice accommodation as expected. The room where we stayed was "Majestic", the only maisonette type, the second floor was the entrance, downstairs there was a bedroom, a wooden deck, and a rock bath further downstairs, making it very luxurious. The meal was room meal in the morning and the evening, and course meal while using the hearth in the middle was delicious. I am thinking that I would like to stay in a different room next time, I will call on you again. Thank you very much.

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Mr./Ms. Y.T(54)

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2018-09-18

Japanese Style Room IZAYOI

9月18日に十六夜に宿泊させていただきました。まず、お出迎えに感激いたしました。門扉が門番によって開けられ、車のまま入り、たくさんスタッフの方々からお出迎えして頂きました。 お部屋までは、カートで送ってもらいワクワクしました。お部屋食で足... Read more 9月18日に十六夜に宿泊させていただきました。まず、お出迎えに感激いたしました。門扉が門番によって開けられ、車のまま入り、たくさんスタッフの方々からお出迎えして頂きました。 お部屋までは、カートで送ってもらいワクワクしました。お部屋食で足湯に浸かりながらの夕食、朝食は、格別でした。誕生日のよい想い出になりました。スタッフの皆様、丁寧な接客と笑顔に癒されました。また機会がありましたら、寄らせていただきます。

We stayed overnight on September 18th. First of all, I was deeply moved by your welcome. The gate was opened by the gatekeeper, entered as a car, and we greeted a lot of people from the staff. I was thrilled that my room was sent by cart. Dinner and breakfast, while soaking in footbath by room meal, was extraordinary. It was a good mement of my birthday. Everyone of the staff, I was healed by a polite customer service and a smile. If there is another opportunity, I will return it.

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Mr./Ms. N.T(29)

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2018-09-12

Japanese Style Room ARIAKE

新婚旅行で利用させていただきましたが、"特別な時間"を感じることができる洗練された空間でした。 得られる満足感を鑑みると、価格は決して高いものではありません。 大事な人と静かに大切に利用したいお宿... Read more 新婚旅行で利用させていただきましたが、"特別な時間"を感じることができる洗練された空間でした。 得られる満足感を鑑みると、価格は決して高いものではありません。 大事な人と静かに大切に利用したいお宿です。 これからも特別な日に利用させていただきます。 ありがとうございました。

It was a sophisticated space that I could use on my honeymoon, but I could feel "special time". Given the satisfaction we are getting, the price is never expensive. It is an inn which you want to use carefully with important people quietly. I will continue to use it on a special day. Thank you very much.

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Mr./Ms. K.K(55)

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2018-07-28

Japanese Style Room KAZEMACHI

到着の時から、温かいお出迎えで、気持ちよく宿泊することが出来ました。立派な門の中に駐車場があって、その開門から、電動カートで部屋まで送ってくださって、全てにおいて驚きの連続でした。お部屋の温泉も何度入ったか分からない位ゆっくり楽しむ事が出来... Read more 到着の時から、温かいお出迎えで、気持ちよく宿泊することが出来ました。立派な門の中に駐車場があって、その開門から、電動カートで部屋まで送ってくださって、全てにおいて驚きの連続でした。お部屋の温泉も何度入ったか分からない位ゆっくり楽しむ事が出来ました。チェックアウトギリギリまで、露天風呂に入ってました。天空のお風呂に夜入れなかったのだけが心残りです。 お宿の方々皆さん、気持ちの良い接客で、本当に贅沢なお休みを過ごす事が出来ました。ありがとうございました。 是非家族と一緒に、また宿泊したいです。

From the time of arrival, we were able to stay comfortably with a warm welcome. There was a parking lot in a fine gate, from the gate to that room, I sent it to the room with an electric cart and it was a surprising success in all. I was able to relax slowly as I did not know how many hot springs in my room we entered. Until check out, I entered an outdoor bath. It is a pity that I did not put in the sky in the evening at night. Everyone at the hotel We were able to spend a really luxurious holiday with a pleasant customer service. Thank you very much. I definitely want to stay with my family.

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Mr./Ms. C.J(Private)

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2018-07-19

Tenshin

非日常の空間を満喫させていただきました❗有り難うございました❗ また、是非うかがいたいです。

I enjoyed the space of extraordinary things ❗ Thank you very much ❗ We also want to ask you a question.

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Mr./Ms. W.L(36)

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2018-06-25

Japanese Style Room YUMEMI

这个实在让我印象太深刻了,服务没话说,房间用餐牛肉吃到扶墙出,各种细节细致入微,连女儿也夸赞要给5颗星,虽然一泊二食,贴心到为我们准备了汉堡作为出游时候的中饭,我应该还会再去的。

This really made me feel too deep, the service did not say, the room to eat beef to eat the wall, the details of the details, even the daughter also praised to give 5 stars, although one per day, two intimate to prepare for us as a hamburger I should go back to lunch during my travels.

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Mr./Ms. S.S(37)

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2018-06-23

Japanese Style Room KAGETSU

この度は素晴らしい時間を過ごさせていただき、誠にありがとうございました!とてもゆったりゆっくり気持ちよく過ごせました! 帰りに持たせてくださったハンバーガー絶品でした!!また訪れたいです! ありがとうございました!!

Thank you very much for having a wonderful time this time! It was very relaxing and comfortable to spend pleasantly! It was a delicious hamburger that made me return home! ! I want to visit again! Thank you very much! !

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Mr./Ms. A.T(55)

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2018-04-28

Japanese Style Room ARIAKE

今回、2度目の訪問になりました。 とても満足しています。 また再訪させていただきます。

This time, it was the second visit. I am very satisfied. I will visit again.

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Mr./Ms. I.T(54)

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2018-03-24

Japanese Style Room KAZEMACHI

お世話になりました。 施設・お部屋・サービス共とても素晴らしく、気持ち良く過ごせました。 浴衣のサイズ交換を忘れてなければ、完璧でした。 また機会があれば、別のお部屋を予約したいと思っています。

thank you for helping me. The facilities, rooms and services were very nice and I was able to spend pleasantly. If I had not forgotten the size exchange of the yukata, it was perfect. I also want to reserve another room if I have the opportunity.

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Mr./Ms. S.M(Private)

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2018-02-14

Japanese Style Room ARIAKE

지금껏 가본 료칸중 가장 친절했고 가장 만족했습니다. 다시 찾고싶은곳이네요!

The kindest and most satisfying Ryokan I've ever been to. I want to find it again!

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Mr./Ms. C.F(59)

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2018-02-14

Tenshin

我們同行的4人均對月洸樹百分之百的滿意,無論在服務或軟硬體設施都非常的體貼,極力推薦來九州旅遊的人入住此酒店。

All four of our colleagues are satisfied with the 100% Mooncake Tree. We are highly recommended to those who travel in Kyushu, whether in the service or in the hardware and software facilities.

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Mr./Ms. Y.W(60)

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2018-02-03

Japanese Style Room YUMIHARI

一人旅でしたが、丁寧で安心感のある接客で嬉しい限りです。小雪が舞う中で何度も車を出して頂き、 湯巡りも楽しめました。 私の好きな日本酒も名酒揃いで料理にあって最高でした。その分酔いが回り天空風呂に入りそびれたので次回の楽しみにします。全... Read more 一人旅でしたが、丁寧で安心感のある接客で嬉しい限りです。小雪が舞う中で何度も車を出して頂き、 湯巡りも楽しめました。 私の好きな日本酒も名酒揃いで料理にあって最高でした。その分酔いが回り天空風呂に入りそびれたので次回の楽しみにします。全てに期待以上でした。

Although it was a solo travel, I am delighted with a cus- tomer with a sense of security and sense of security. I had my car taken out many times while the snow was dancing, and enjoyed the tour of the hot water. My favorite Japanese sake was also the best in cooking under the name sake. I am looking forward to the next time because my sickness turned around and I was soaked in the sky bath. It was more than I expected.

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Mr./Ms. A.T(55)

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2017-12-09

Japanese Style Room KAZEMACHI

とてもいい宿でした。 部屋によってコストが違いすぎるのが、迷うところではあります。 でもまた行きたい宿です。

It was a very nice accommodation. It is where I get lost that the cost is too different depending on the room. But I want to go again.

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Mr./Ms. W.P(Private)

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2017-10-29

Japanese Style Room YOIMACHI

정말 좋은 곳이었습니다. 금전과 시간이 허락한다면 다시 가고 싶습니다. 조석식에 숯불로 직접 구워먹는 요리가 나오는 건 좋았지만 그 대신 연기가 빠지지 않아서 두 번이나 화재경보기가 울렸네요. 그 점... Read more 정말 좋은 곳이었습니다. 금전과 시간이 허락한다면 다시 가고 싶습니다. 조석식에 숯불로 직접 구워먹는 요리가 나오는 건 좋았지만 그 대신 연기가 빠지지 않아서 두 번이나 화재경보기가 울렸네요. 그 점은 좀 더 개선되어야 하지 않을까요. 그 외에는 매우 만족한 숙박이었습니다.

It was a really good place. If money and time allow, I want to go again. It was nice to have cooked grilled chicken on charcoal fire Instead, the smoke alarm went off twice. That should be improved. Other than that it was a very satisfactory stay.

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Mr./Ms. S.Y(42)

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2017-08-03

Japanese Style Room YOIMACHI

たまたま他のお客さんもいなく家族4人で貸切状態でしたので夕食は素晴らしい景色を独り占めしてるようで贅沢な気持ちで楽しめました。 子供にプレゼントまで頂き家族全員が最後まで楽しい時間を過ごせました。 また是非九州に行く時はお世話になりたい... Read more たまたま他のお客さんもいなく家族4人で貸切状態でしたので夕食は素晴らしい景色を独り占めしてるようで贅沢な気持ちで楽しめました。 子供にプレゼントまで頂き家族全員が最後まで楽しい時間を過ごせました。 また是非九州に行く時はお世話になりたいと思います。

It happened to be private with 4 other family members without any other customers, so we had a great evening view for dinner so we enjoyed luxurious feelings. All the family members had a good time until the end with gifts for children. I definitely would like to take care of me when I go to Kyushu.

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Mr./Ms. N.H(26)

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2017-07-21

Japanese Style Room YOIMACHI

到着時間等が急遽変更になってしまいご迷惑をおかけしましたが、快く親身に対応してくださり感謝しております。 ご飯もお風呂もお部屋もサービスも全てが最高でした!! 実家への結婚の挨拶も、無事に許しを得ることができました! ありがとうござい... Read more 到着時間等が急遽変更になってしまいご迷惑をおかけしましたが、快く親身に対応してくださり感謝しております。 ご飯もお風呂もお部屋もサービスも全てが最高でした!! 実家への結婚の挨拶も、無事に許しを得ることができました! ありがとうございました。

Although the arrival time etc. suddenly changed and it caused trouble, I am grateful for dealing with my parents pleasantly.The rice, the bath, the room and the service were all the best! ! I was able to obtain forgiveness without fail in greeting of marriage to my parents house! Thank you very much.

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Mr./Ms. S.N(36)

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2017-03-24

Japanese Style Room ARIAKE

皆様本当にありがとうございました。 普段行けないような所で一夜を過ごせて幸せでした❗️結婚十年目の結婚記念日にいい思い出をありがとうござい!

Everyone Thank you very much. I was happy to spend the night at a place I can not go on everyday あり Thank you for good memories on the wedding anniversary of my ten years marriage!

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Mr./Ms. T.O(45)

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2017-02-04

Tenshin

とても素晴らしい旅館でした! 初めての黒川温泉で、旅館探しの際に正直 お値段もよく、新しい旅館だったので、あまり口コミを見ることも出来なくて、大丈夫なのかと不安もありましたが… 素晴らしいおもてなしにスタッフの方々の対応やお部屋、お料理... Read more とても素晴らしい旅館でした! 初めての黒川温泉で、旅館探しの際に正直 お値段もよく、新しい旅館だったので、あまり口コミを見ることも出来なくて、大丈夫なのかと不安もありましたが… 素晴らしいおもてなしにスタッフの方々の対応やお部屋、お料理、お風呂…全てに大満足でした。 記念日や日常のお褒美に是非お勧めしたいです。 この度はお世話になりありがとうございました。

It was a wonderful inn! In the first Kurokawa Onsen, it was honestly pricey when looking for an inn, so it was a new inn, so I could not see the reviews much, so I was worried about whether it was okay, but ... the correspondence of the people of the staff to a wonderful hospitality And the room, the dish, the bath ... I was very satisfied with everything. I would definitely recommend it to anniversaries and everyday rewards. Thank you for taking care of me this time.

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Mr./Ms. W.C(32)

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2019-08-30

Japanese Style Room KAGETSU

No comment from this user.

Mr./Ms. S.W(46)

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2019-06-25

Japanese Style Room ARIAKE

No comment from this user.

Mr./Ms. S.W(46)

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2019-06-25

Japanese Style Room IZAYOI

No comment from this user.

Mr./Ms. S.R(51)

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2019-03-01

Japanese Style Room YOIMACHI

No comment from this user.

Mr./Ms. Y.Y(40)

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2018-11-13

Tenshin

No comment from this user.

Mr./Ms. T.M(36)

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2018-10-05

Japanese Style Room YOIMACHI

No comment from this user.

Mr./Ms. W.K(Private)

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2018-08-07

Japanese Style Room YUMIHARI

No comment from this user.

Mr./Ms. W.L(37)

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2018-07-31

Tenshin

No comment from this user.

Mr./Ms. H.Y(65)

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2018-04-20

Japanese Style Room IZAYOI

No comment from this user.

Mr./Ms. K.M(58)

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2018-01-20

Japanese Style Room IZAYOI

No comment from this user.

Mr./Ms. K.K(57)

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Stayed in

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2017-11-26

Japanese Style Room ARIAKE

No comment from this user.

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