ホテルエルセラーン大阪 Hotel Elsereine Osaka

City-centered Hotel

Osaka > Umeda ・ Nakanoshima ・ Fukushima ・ Tenma

Hotel Elsereine Osaka
/ Osaka Osaka Station・Umeda Station・Fukushima・Yodoyabashi・Honcho 17

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
: Social distancing is ensured by changing restaurant layout or installing partition.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.

Notice from the hotel

Thank you for your continued support of Hotel Elsereine Osaka.
As measures against new-type coronavirus infectious diseases, we are implementing the following measures so that customers can use them with confidence.

[Efforts as a countermeasure for new coronavirus infectious diseases]
■ All staff wear masks
■Temperature measurement when staff goes to work
■ Regular disinfection of public spaces
(Front counter, elevators, buttons, escalator handrails, etc.)
■ Disinfection during cleaning in the guest room
(Door knobs, power panels, remote controls, dryers, etc.)
■ Air circulation by air conditioning
(Because the outside air is taken in, the effectiveness of air conditioning may be weak.)
■ Acrylic panels are installed at various counters
■Transfer of money at the time of payment by coin tray

[Request to customers]
We sincerely apologize for the inconvenience caused by the new coronavirus infection, and we appreciate your cooperation.

■We ask for the cooperation of temperature measurement at check-in and when using the restaurant in the hotel. Please refrain from using if you have a fever above 37.5℃ or if you are not feeling well.
■Please be sure to wear a mask when entering the building.
■We ask for your cooperation in disinfecting your hands with alcohol when entering the building and entering the restaurant.
■Please consider the distance from other customers when using the elevator or when making payment.
■ If you feel unwell, please tell the staff near you.

[About measures against infectious diseases at the breakfast buffet (Viking) venue]
We are making efforts to prevent contact infections and splash infections by referring to the guidelines.

■ We will prepare a "Tong plate for your own use" for all customers to try to prevent contact infection.
■Staff will always wear masks and nylon (or rubber) gloves.
■We will install a rotating cover and a sneeze guard for cooking to prevent splash infection. Staff will regularly disinfect contact points.
■We may change the provision method depending on the situation. Please understand.

[Requests to customers at the breakfast venue]
We apologize for the inconvenience, but we ask for your cooperation in the following points to prevent infection.

■Please cooperate with disinfection and temperature measurement of your fingers when entering the store.
■Please consider the distance between customers.
■Please wear a mask when you are not seated.
■ You may have to wait when it is crowded.

Overview

Dojima, the heart of Osaka commerce, tourism, and culture attracts people from all corners of the world each with their own dreams and ambitions. Located within it sits Hotel ELSEREINE Osaka.

A place of comfort and relaxation is immediately in the view from the moment you step inside the lobby. Paired with the classical music resonating throughout the hotel, ELSEREINE guarantees an elegant stay.

The definition of ELSEREINE is honesty.
Equipped with aesthetic facilities and amenities, the bright and clean guest rooms are fitted out with comfortable and atmospheric designs on a light color scheme. Forget you are deep within the city in our spacious guest rooms.

Katsura, our established Japanese restaurant, delivers authentic Japanese cuisine using only select seasonal produce. While Café Terrace Ginmokusei serves healthy organic drinks within a space surrounded by a bed of petals.

Conveniently located in the hub of public transportation, Hotel ELSEREINE Osaka can be accessed via the underpass from the station.
We invite you to stay with us may it be for important celebrations or a casual trip and bring with you beautiful memories of your stay.

---------------------------------------

Efforts for new coronavirus infections:

Thank you for your continued patronage to Hotel Elsereine Osaka.

We are implementing the following measures so that customers can use our products with peace of mind as a countermeasure against new coronavirus infectious diseases.

All staff wear masks
Temperature measurement during staff attendance
Regular disinfection of public spaces
(Front counter, elevators, buttons, escalator handrails, etc.)
Disinfection during cleaning in the guest room
(Doorknob, power panel, remote controller, dryer, etc.)
Outside air circulation by air conditioning
(Because the outside air is taken in, the effectiveness of air conditioning may be weak.)
Acrylic panels installed at various counters
Transfer of money at the time of accounting by coin tray

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(12 reviews)

33%

50%

17%

Rooms4.5/5

Bath4.0/5

Breakfast3.6/5

Dinner5.0/5

Services3.9/5

Other Facilities3.8/5

Mr./Ms. N.F(47)

Total points

Stayed in

Room type

：

Rooms4/5

Bath-

Breakfast5/5

Dinner-

Services4/5

Other Facilities4/5

2020-11-14

Hotel's Choice

部屋は、施設として見れば普通ですが、アメニティが良かった事、ドライヤーが高機能なものだった事を考慮して4点。朝食は、程よく種類が多く、そのどれもがいい材料を使ったと思われる料理で、とても満足できました。場所柄、駐車料金を高くせざるを得な... Read more 部屋は、施設として見れば普通ですが、アメニティが良かった事、ドライヤーが高機能なものだった事を考慮して4点。朝食は、程よく種類が多く、そのどれもがいい材料を使ったと思われる料理で、とても満足できました。場所柄、駐車料金を高くせざるを得ないのでしょうが、2000円と高かった事だけが不満な、素晴らしいホテルでした。

The room is normal when viewed as a facility, but 4 points considering that the amenities were good and the hair dryer was highly functional. Breakfast was reasonably diverse and I was very happy with the food, all of which seemed to use good ingredients. The location and parking fee would have to be high, but it was a wonderful hotel, only dissatisfied with the high price of 2000 yen.

Read in English Original Text

Mr./Ms. M.Y(19)

Total points

Stayed in

Room type

：

Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-09-28

Standard Twin Room

ご丁寧に対応して頂き、ありがとうございました！

Thank you for your kind attention!

Read in English Original Text

Mr./Ms. M.T(62)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services3/5

Other Facilities4/5

2019-08-08

Standard Twin Room

シャンプーや歯磨き粉のパッケージが使い難いでした。スクリューキャップ方式を希望します。

Shampoo and toothpaste packages were difficult to use. I would like a screw cap method.

Read in English Original Text

All Reviews

Facility・services

: Property

Hotel Elsereine Osaka

: Address

1-5-25 Dojima, Kita-ku, Osaka 530-0003, Osaka Prefecture 　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

: Number of guest rooms

137 room(s)

Restaurant

◆Japanese restaurant Katsura
<Operation hours> Lunch 11:00am-3:00pm／Dinner 5:30pm-10:00pm
Katsura boasts an exquisite décor that varies greatly in style with that of the romantic and luxurious one present at the hotel. With a modest price, you are able to taste authentic Japanese cuisine crafted from select seasonal produce. The venue provides independent seating and private tatami rooms with views over rooftop gardens suitable for gatherings between families and friends or business functions.

◆Café Terrace Ginmokusei
<Operation hours> 10:00am-8:00pm
An elegant terrace café surrounded by a bed of flower petals. The venue provides a wide variety of items including breakfast, set meals, dessert, and drinks.

Bath

Please contact the hotels/ryokans directly for more details.

Other facility information

On the second floor, next to the front desk, there is a business corner equipped with a computer (printer, internet), photocopy and fax, and a shop.

Information

(Efforts as a countermeasure for new coronavirus infectious diseases)

Thank you for your continued patronage to Hotel Elsereine Osaka.
We are implementing the following measures so that customers can use our products with peace of mind as a countermeasure against new coronavirus infectious diseases.

All staff wear masks
Temperature measurement during staff attendance
Regular disinfection of public spaces
(Front counter, elevators, buttons, escalator handrails, etc.)
Disinfection during cleaning in the guest room
(Door knob, power panel, remote controller, dryer, etc.)
Outside air circulation by air conditioning
(Because the outside air is taken in, the effectiveness of air conditioning may be weak.)
Acrylic panels installed at various counters
Transfer of money at the time of accounting by coin tray
Installation of a hypochlorous acid space disinfection deodorizer in the front lobby

(Request to customers)

We sincerely apologize for the inconvenience caused by the new coronavirus infection, and we appreciate your cooperation.

Please cooperate with alcohol disinfection when entering the building.
Please consider the distance from other customers when using the elevator or when making payment.
Please refrain from using if you have a fever, or if you are not feeling well.

Notice

[About Osaka accommodation tax]
The rates shown do not include Osaka accommodation tax. It will be charged separately at check-in.
  
[About the use of children]
Children under elementary school age can stay free of charge only when using existing bedding (without futon and meals).

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

[From Osaka]
5 minutes on foot from JR East and West Kitashinchi Station
10 minutes on foot from JR Osaka Station
5 minutes on foot from Osaka Metro Yotsubashi Line Nishi Umeda Station
8 minutes walk from Osaka Metro Midosuji Line Osaka Station
8 minutes on foot from Osaka Metro Tanimachi Line Higashi Umeda Station

[From the airport]
65 minutes by Airport Limousine from Kansai International Airport or 65 minutes to JR Osaka Station by JR Kansai Rapid Service

25 minutes by airport limousine from Osaka Airport

1-5-25 Dojima, Kita-ku, Osaka 530-0003, Osaka Prefecture

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