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天翠茶寮 Tensui Saryo

Ryokan/Inn
Tensui Saryo / Kanagawa Hakone 89

Overview

Goura Hakone is surrounded by the best natural scenery from each season.
With the concept of "play around with Japan's beauty", 
"Tensuisaryo" was established in December of 2018.

You will encounter many types of "beauty" here. For example, the natural wood used in the buildings carpentry provides a nice and warm atmosphere.

All guest rooms come with an outdoor hot spring.
You can enjoy the hot spring bath as you gaze upon the Hakone Daimonji Mountain.
You can have a moment of total relaxation here.

Our cuisine also expresses the "beauty" of Japan.
You can experience the kaiseki cuisine with your 5 senses.

In Hakone, you can experience varying hot springs in accordance to where you are staying.
Historical "Kiga Onsen" is the second oldest among the "7 springs of
Hakone" and will remove the fatigue of your travels.

This ryokan exhibits Japanese beauty around and through it.
Come enjoy the luxury of being soothed by this "beauty."

Reservation of all children is possible from September 29, 2018.
Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed-sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(52 reviews)

4.1/5

5

46%

4

29%

3

10%

2

15%

1

-%

 

Rooms4.3/5

Bath4.0/5

Breakfast4.1/5

Dinner4.2/5

Services3.9/5

Other Facilities3.9/5

Mr./Ms. R.C(2)

Total points

Stayed in

Room type

2018-01-31

Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking

Barh area is super cold!

Barh area is super cold!

Mr./Ms. L.W(47)

Total points

Stayed in

Room type

2017-11-09

Deluxe Twin Room with Open-Air Bath and Foot Bath, Non Smoking

Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fa... Read more Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fascinating. Great service. Thanks.

Thanks for pampering us for the whole stay. I m impressed with the foot bath at the check in front desk. The food are fascinating. Great service. Thanks.

Mr./Ms. T.Y(49)

Total points

Stayed in

Room type

2019-08-08

TypeS【Kaze】Japanese-style living room+outdoor bath+bedroom

先日はゆっくりさせて頂き有難うございました。到着してからのウェルカムドリンク、フードのおもてなしは嬉しかったです。 ただ、ちょっと気になることがあったので、 直接アンケート用紙でもお伝えしましたが、 次泊まろうか迷っている方のご参... Read more 先日はゆっくりさせて頂き有難うございました。到着してからのウェルカムドリンク、フードのおもてなしは嬉しかったです。 ただ、ちょっと気になることがあったので、 直接アンケート用紙でもお伝えしましたが、 次泊まろうか迷っている方のご参考までにこちらにも投稿させて頂きます。 滞在した全体的な印象としては、 「ウェルカムドリンク」「フードサービス」「酸化還元水」など、 文字で書けるおもてなしの設備やサービスは揃えられているのですが、 そこに肝心の心が入っていないように感じることが多々ありました。 詳細は割愛しますが、部屋がカビ臭いなど、手入れが行き届いていないといいますか、 普段仕事で泊まるビジネスホテルでもないようなことがたくさんありました。 従業員の方も余裕がないのが見て取れ、人数が足りないのだろうなと想像しました。 もしかすると、 友人同士やご家族連れなど大人数での宿泊ではそこまで気にならなかったかもしれないですが、今回は一人旅で、仕事のご褒美に、おもてなしの行き届いたお宿に泊まって一人おこもり時間を過ごそうと思っていたので、 いろいろなことが気になってしまいました。 急遽の箱根旅で、 最後の二択で迷った挙句、「Reluxさん一つ星」ということで決めたので、余計に気になったのかもしれません。 ですので、"おもてなしの行き届いた宿へのおこもり旅"を求める方にはちょっと向いていないかもしれません。

Thank you for letting me relax the other day. I was delighted with the welcome drink and hospitality after arrival. However, there was something I was a little worried about, so I wrote it directly on the questionnaire, but I will post it here for your reference if you are wondering whether to stay next night. The overall impression of the stay is that there are hospitality facilities and services such as “Welcome Drink”, “Food Service”, “Redox Water”, etc., but there is no essential part in it. I often felt like this. I won't go into details, but there were many things that weren't well-maintained, such as the room smelling moldy, or that it wasn't a business hotel where I usually stay at work. I was able to see that employees could not afford it, and imagined that there were not enough people. Perhaps you might not have been interested in staying with a large number of people, such as friends and families, but this time you are traveling alone, staying in a hotel where you can enjoy work and hospitality I was thinking about spending a lot of time, so I was worried about various things. In a sudden trip to Hakone, I decided on “Relux's one star” after getting lost in the last two choices. Therefore, it may not be suitable for those who are seeking a "motivated trip to a well-maintained inn".

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Facility・services

Property

Tensui Saryo

Address

1320-276 Goura, Hakonemachi, Ashigarashimo-gun, Kanagawa Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

34 room(s)

Restaurant

Main building ~ Flower Bird Hanadori ~
A half of private dining rooms is available, and you can enjoy your meal in privacy.

Restaurant: Fugetsu
You can enjoy a meal while wishing for a dynamic panorama view.
From the glass-enclosed window, you can see the magnificent mountain ridgeline that follows Myojogatake.

Enjoy Japanese cuisine kaiseki which strikes the taste of the seasonal while looking at the magnificent nature of Hakone.

*If you wish to have a vegetarian meal menu, we will separately charge 5400 yen.
*Fugetsu: Stair access required.
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Bath

"Kamiyama no yu" · "Sayakuno no yu" / Bathotherapy large public bath (Inner water redox water · Outdoor Owakudani hot spring)
There is an outdoor bath which goddess of hot water of Okinawa and Owakudani is passed 100% of the source for each man and woman.

"Meisei no yu" / Observation private bath (redox water)
Tasteful cypress bathtub. While facing the mountains of Hakone you can enjoy a hot water with an open mood.

Guest room open-air bath (Kiga Onsen)
A hot spring outdoor bath is attached to every room away.
Hot spring is "Hakone Onsen" which has the second longest history in Hakone Nanate.
There is a historical fact that the hot water of Kiga Onsen, which had a high reputation for being blessed with children, was brought to Edo in the early Edo Period to offer to the general.
Please enjoy the warm bathing view to your heart's content.
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Other facility information

Beauty Salon 'Tsukikaze'
*Adjacent to Gora Tensui's main building 
(Menu Example)
110 minute course (face + body) / 25,000 yen
Full body detox and skin rejuvenation course
80 minute course / 19,000 yen
60 minute course (face or body) / 14,000 yen
A full course to make your skin beautiful that begins with cleansing and finishes with lotion essence (lotion pack)

The above was chosen based on the ease of the experience rather than price. Don't miss out on this great deal!
Closes irregularly so please check before making a reservation.※
Because there is one esthetician, treatment will be one person at a time.

Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed-sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate
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Information

Stone bath, private outdoor bath
Guests can use the private open-air bath and bedrock bath for free.
A bedrock bath that uses “precious gems” that have the highest level of negative ion generation in nature and excellent far-infrared rays in an open-air bath with a magnificent panoramic view of Hakone.
You can make a reservation at check-in, so please enjoy it.

Free Wi-Fi is available in every room in the building.
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Notice

Regarding child guests:
Children's rates are as follows:
0 to 2 years old, bed-sharing: ¥3,240
0 to 2 years old, not bed sharing: ¥5,940
3 to 6 years old: 50% of adult rate
6 to 12 years old: 70% of adult rate

*To those with food allergies
Although we are able to accommodate as much as possible, allergens may be included in processed foods, etc. There is no complete allergy free menu.
Customers with serious allergic symptoms will be able to bring their own food for safety. Please do not hesitate to consult with us. 

Allergies we can accommodate
Shellfish, eggs (poultry eggs)
Allergies we can't accommodate
Noodles, peanuts, wheat, dairy products, etc. 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From the Tokyo: 1 to 2 hours
Odawara Station → Goura Station (Shikansen Kodama)
Shinjuku Station → Hakoneyumoto Station (Odakyu Romance Car)→ Goura Station(Hakone Tozen Railway)


2 minutes walk from Hakone Tozen Railway "Goura Stations"

1320-276 Goura, Hakonemachi, Ashigarashimo-gun, Kanagawa Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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