Review of Nanten-En

We find the ambiance and energy of this hotel is low, except the staff who greeted us as arrived, he is very kind and ca... Read more We find the ambiance and energy of this hotel is low, except the staff who greeted us as arrived, he is very kind and can tell he enjoyed his work. The service we experienced by the other staff is a bit different to other hotels we have been staying in Japan, staff greeted and communicated with social politeness, however we can feel that they just wish to get things done quickly in one time. Breakfast and Onsen were fine. Dinner was not that good as pictures show on website. Overall we think the hotel is located at a good place, the garden and the hotel itself are just beautiful, it is the staff service to be improved. Thanks

We find the ambiance and energy of this hotel is low, except the staff (his name is Gary) who greeted us as arrived, he is very kind and can tell he enjoyed his work. The service we experienced by the other staff is a bit different to other hotels we have been staying in Japan, staff greeted and communicated with social politeness, however we can feel that they just wish to get things done quickly in one time. Breakfast and Onsen were fine. Dinner was not that good as pictures show on website. Overall we think the hotel is located at a good place, the garden and the hotel itself are just beautiful, it is the staff service to be improved. Thanks

It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's p... Read more It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's perferct for everything and very impressed deeply in my mind. I'd like to visit again to stay there next time.

It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's perferct for everything and very impressed deeply in my mind. I'd like to visit again to stay there next time.

とても良いお宿でした。食事もとても美味しく、また食事の給仕もとても素敵でした。良い親孝行ができました。ありがとうございます。あえていうならば、ワインのリストをもう少し（後数種類、カルフォルニアかチリの比較的ドライなものを置いていただければも... Read more とても良いお宿でした。食事もとても美味しく、また食事の給仕もとても素敵でした。良い親孝行ができました。ありがとうございます。あえていうならば、ワインのリストをもう少し（後数種類、カルフォルニアかチリの比較的ドライなものを置いていただければもっとよかったです。）

It was a very good inn. The food was very good and the service was very nice. Good filial piety. Thank you very much. If I dare say, I would like to have a little more wine list (after a few, relatively dry ones from California or Chile would be better).

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Very cold in room and lobby

Very cold in room and lobby

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室內溫泉實在令人失望！食物不好吃

The indoor hot springs are really disappointing! Food is not good

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ゆっくり、くつろぐことができました。ありがとうございました。高野山に行くときに、また利用したいとおもいます。

I was relaxed and able to relax. Thank you very much. When I go to Koyasan, I think I want to use it again.

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