Review of Nanten-En

Overall Rating(7 reviews)

29%

14%

29%

Rooms3.7/5

Bath3.6/5

Breakfast3.6/5

Dinner3.9/5

Services3.4/5

Other Facilities3.4/5

Mr./Ms. C.L(50)

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Rooms3/5

Bath3/5

Breakfast3/5

Dinner2/5

Services1/5

Other Facilities2/5

2018-12-28

"Take" Garden-view Japanese two-story guest room

We find the ambiance and energy of this hotel is low, except the staff who greeted us as arrived, he is very kind and ca... Read more We find the ambiance and energy of this hotel is low, except the staff who greeted us as arrived, he is very kind and can tell he enjoyed his work. The service we experienced by the other staff is a bit different to other hotels we have been staying in Japan, staff greeted and communicated with social politeness, however we can feel that they just wish to get things done quickly in one time. Breakfast and Onsen were fine. Dinner was not that good as pictures show on website. Overall we think the hotel is located at a good place, the garden and the hotel itself are just beautiful, it is the staff service to be improved. Thanks

We find the ambiance and energy of this hotel is low, except the staff (his name is Gary) who greeted us as arrived, he is very kind and can tell he enjoyed his work. The service we experienced by the other staff is a bit different to other hotels we have been staying in Japan, staff greeted and communicated with social politeness, however we can feel that they just wish to get things done quickly in one time. Breakfast and Onsen were fine. Dinner was not that good as pictures show on website. Overall we think the hotel is located at a good place, the garden and the hotel itself are just beautiful, it is the staff service to be improved. Thanks

Mr./Ms. P.E(45)

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Rooms5/5

Bath5/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2018-12-22

"Hourai" "Kangetsu" "Tsuru" Garden-view Japanese room

It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's p... Read more It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's perferct for everything and very impressed deeply in my mind. I'd like to visit again to stay there next time.

It's Japanese traditional ryokan with high quality service with professional and kind attitude. It's perferct for everything and very impressed deeply in my mind. I'd like to visit again to stay there next time.

Mr./Ms. C.Y(54)

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