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セルリアンタワー東急ホテル Cerulean Tower Tokyu Hotel Tokyo

City-centered Hotel
  • Tokyo > Shibuya・Meguro・Setagaya

Review of Cerulean Tower Tokyu Hotel Tokyo

Overall Rating(11 reviews)

4.1/5

5

55%

4

27%

3

-%

2

9%

1

9%

 

Rooms4.3/5

Bath4.3/5

Breakfast4.1/5

Dinner2.5/5

Services4.1/5

Other Facilities4.3/5

Mr./Ms. Y.K(49)

Total points

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2017-10-13

Cerulean King actually has a queen bed. It's a very misleading and disappointing. Room feels small and badly la... Read more Cerulean King actually has a queen bed. It's a very misleading and disappointing. Room feels small and badly laid out compared to other 5 star hotels in Tokyo. Worst of all is that the room is situated right next to executive lounge, which is a public space. There is no privacy at all. Bathroom uses shower curtain just like a motel besides being small. Many furnitures in the room have damaged edges and surfaces. Breakfast restaurant(Japanese on 2nd floor) is very outdated with dirty walls. Feels like a cheap hotel. Not to mention the meal is low quality. And yes I complained to the front deck at the moment. I was treated rudely. All in all an unpleasant experience.

Cerulean King actually has a queen bed. It's a very misleading and disappointing. Room feels small and badly laid out compared to other 5 star hotels in Tokyo. Worst of all is that the room is situated right next to executive lounge, which is a public space. There is no privacy at all. Bathroom uses shower curtain just like a motel besides being small. Many furnitures in the room have damaged edges and surfaces. Breakfast restaurant(Japanese on 2nd floor) is very outdated with dirty walls. Feels like a cheap hotel. Not to mention the meal is low quality. And yes I complained to the front deck at the moment. I was treated rudely. All in all an unpleasant experience.

Mr./Ms. T.F(58)

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Room type

2019-06-25

コーナーキング(49.2㎡/禁煙)

部屋は東京タワーの夜景が見えて、部屋の灯りを落とすと近すぎない距離で、素敵な一夜を過ごすことが出来ました。

I could see the night view of Tokyo Tower, and when I turned off the lights of the room, I could spend a nice night at a distance that was not too close.

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Mr./Ms. Y.N(43)

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Room type

2019-03-30

Executive Floor Superior King

エグゼクティブフロアに初めて宿泊しました。部屋もグレードアップして下さって嬉しかったです。1人で泊まると放置される事が多いのですが、スタッフさんの気遣いが素晴らしかったです。ありがとうございました。 ただ、外国人の方が多いせいか、フロアで... Read more エグゼクティブフロアに初めて宿泊しました。部屋もグレードアップして下さって嬉しかったです。1人で泊まると放置される事が多いのですが、スタッフさんの気遣いが素晴らしかったです。ありがとうございました。 ただ、外国人の方が多いせいか、フロアで大声で運動会の様に走り回る子供たちがあまりにうるさかったのが残念です。

We stayed for the first time on the executive floor. I was happy to upgrade the room. It is often left alone when staying alone, but the care of the staff was great. Thank you very much. However, it is a pity that the children who run around like a sports event loudly on the floor were too loud, probably because there are many foreigners.

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Mr./Ms. T.R(Private)

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2019-02-02

Cityview Floor 【Non-smoking】

ロビーやフロントの対応は満足ですが1階のカフェ?レストラン?の接客が酷い。ファミレス以下。また、部屋も価格を考えると普通。期待していただけにがっかり。

Correspondence of lobby and reception is satisfactory, but cafe on the first floor? Restaurant? The service is terrible. Family less. Also, the room is normal when considering the price. I was disappointed just as I expected.

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Mr./Ms. R.N(44)

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2019-02-01

Superior Twin

都会なのに落ち着ける雰囲気の素晴らしい空間でした。忙しい合間の休日を過ごすのに最適でした。良質の睡眠がとれて目覚めもよく朝のブュッフェも楽しめもした。ありがとうございます

It was a wonderful space of the atmosphere that calmed down in the city. Ideal for spending a busy holiday. I got good quality sleep and woke up and enjoyed the morning buffet as well. Thank you

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Mr./Ms. T.Y(51)

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2018-10-27

Superior Twin Executive Floor

2度目の訪問となりましたが、予約時に前回と違う方向の眺望をリクエストし対応いただけました。 エグゼクティブフロアを利用させてもらいましたが、スタッフの方々の気遣いは素晴らしく、洗練された対応に贅沢な時間を過ごすことができました。 東京に... Read more 2度目の訪問となりましたが、予約時に前回と違う方向の眺望をリクエストし対応いただけました。 エグゼクティブフロアを利用させてもらいましたが、スタッフの方々の気遣いは素晴らしく、洗練された対応に贅沢な時間を過ごすことができました。 東京に宿泊する際は常宿にさせていただければと思います。

Although it was the second visit, we were able to respond by requesting a view in the direction different from the previous time at the time of reservation. Although I had you use the executive floor, the staff's worry was wonderful and I was able to spend luxurious time in sophisticated correspondence. I think that I would like to stay in Tokyo when staying in Tokyo.

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Mr./Ms. M.O(49)

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2017-03-09

Superior Twin Executive Floor

この度は娘との記念の旅行でお世話になりました。これまでリッツ・カールトン、六本木のハイアットなど色んな高級ホテルに宿泊利用してきましたが、今回セルリアンタワーホテルを選んで良かったです。ホテルスタッフの対応、気遣いなどすべてに満足です。また... Read more この度は娘との記念の旅行でお世話になりました。これまでリッツ・カールトン、六本木のハイアットなど色んな高級ホテルに宿泊利用してきましたが、今回セルリアンタワーホテルを選んで良かったです。ホテルスタッフの対応、気遣いなどすべてに満足です。また次回も利用させてもらいます。ありがとうございました。

I am indebted to you for this memorial trip with my daughter. I have stayed at many luxury hotels such as Ritz-Carlton and Hyatt in Roppongi, but it was good to pick Cerulean Tower Hotel this time. The hotel staff's response, care and all are satisfied. I will also use it next time. Thank you very much.

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Mr./Ms. Y.M(53)

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Room type

2019-03-28

Superior Twin

No comment from this user.

Mr./Ms. N.Y(31)

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Room type

2018-11-25

Deluxe King

No comment from this user.

Mr./Ms. T.Y(51)

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Room type

2018-01-27

Superior Twin Executive Floor

No comment from this user.

Mr./Ms. T.K(39)

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Room type

2018-01-09

King

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