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琵琶湖マリオットホテル Lake Biwa Marriott Hotel  

Resort Go To トラベル対象
  • Shiga > Kusatsu ・ Moriyama
Lake Biwa Marriott Hotel  
 / Shiga Kusatsu・Moriyama・Ouchihachiman 75

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Opened in the summer of 2017, Lake Biwa Marriott Hotel sits on the shore close to 
Nagisa Park, voted the top shore of Japan's 100 best shores, has rape blossoms in winter and sunflowers in the summer with Lake Biwa and the Hira Mountains in the background. You can enjoy the magnificent scenery of Lake Biwa from your stylishly modern room.

Fly around the world and the universe while images and music spread over the dome of our on-site planetarium. Experience the unknown and stimulating different dimensions.

Relax in the large public hot spring after trying out the indoor pool, the tennis court, the futsal court etc.

Look up into the starry sky in the evening with the mountains in the foreground, and take in Lake Biwa as it changes throughout the seasons.

Enjoy a different kind of stay that will blow away your expectations.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(51 reviews)

4.0/5

5

35%

4

39%

3

14%

2

12%

1

-%

 

Rooms4.3/5

Bath3.8/5

Breakfast4.1/5

Dinner3.7/5

Services3.8/5

Other Facilities3.8/5

Mr./Ms. P.Y(Private)

Total points

Stayed in

Room type

2019-08-13

Premiere King with hot spring

溫泉有浸酸宿味

溫泉有浸酸宿味

Mr./Ms. A,I(59)

Total points

Stayed in

Room type

2020-10-24

Superior Twin

チェックインに一時間かかった。国内外のいろいろなホテルを利用してきたが、初めてだった。挙げ句の果てに部屋の掃除ができてないとのアナウンス。夜の8時9時に部屋にも入れずロビーで待つ人たち。幸いにも私は部屋に入れたが、エキストラベッドの用意もで... Read more チェックインに一時間かかった。国内外のいろいろなホテルを利用してきたが、初めてだった。挙げ句の果てに部屋の掃除ができてないとのアナウンス。夜の8時9時に部屋にも入れずロビーで待つ人たち。幸いにも私は部屋に入れたが、エキストラベッドの用意もできていない。世界ブランドが聞いて呆れる。GOTOトラベルのチケットに手間取って時間がかかっているとの張り紙があったが、受付のスタッフの人数は少なく、対応に走り回っている。スタッフの人たちは一生懸命対応しており気の毒であった。明らかに運営のミス。二度と利用しません。

Check-in took an hour. I have used various hotels in Japan and overseas, but this was my first time. Announcing that the room could not be cleaned at the end of the phrase. People who wait in the lobby without entering the room at 8:09 at night. Fortunately I put it in the room, but I didn't have an extra bed ready. I am amazed to hear about world brands. There was a post saying that it took time and effort to get a GOTO Travel ticket, but the number of reception staff is small and they are running around to respond. The staff members were working hard and I feel sorry for them. Apparently a management mistake. I will never use it again.

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Mr./Ms. E.T(57)

Total points

Stayed in

Room type

2020-10-24

Deluxe Twin

観光で疲れて早くゆっくりしたかったのですが、ホテルに着いたら出迎えも無く目の前には長蛇の列。近くにGOtoキャンペーンのチケットブースでとてと暇そうな方と目が会いましたが言葉かけ等なく、多分チェックインの列だろうと思い並んでいましたが、殆ど... Read more 観光で疲れて早くゆっくりしたかったのですが、ホテルに着いたら出迎えも無く目の前には長蛇の列。近くにGOtoキャンペーンのチケットブースでとてと暇そうな方と目が会いましたが言葉かけ等なく、多分チェックインの列だろうと思い並んでいましたが、殆ど列が進まず結局立ちっぱなしで1時間20分も待たされました。 その間謝罪の言葉や時間がかかっている理由説明など一切有りませんでしたし、荷物のカウンターではスタッフ2人が笑って話している有り様でした。 今日だけ特別なのかと思い待ち時間の間でクチコミを見てみると、以前よりこのようなことがあるようで、全く改善策がなされていないと言うことがわかり、超一流の接客だと楽しみにしていたのに大変がっかりしました。 色々なホテルや旅館に宿泊してきましたがこんなことは初めてでした。 最初に信頼を失くしてしまうと、いくら素敵な部屋であっても、寛ぐ気分にはなれません。 チェックインさえスムーズであったら、良い旅だったのに、とても残念で腹立たしく思います。 チェックアウトの際に謝罪と今後このような事がないように改善しますとおっしゃっていたので次回再度訪れる時があれば本当のマリオットの接客が味わえる事を期待しております。

I was tired from sightseeing and wanted to relax quickly, but when I arrived at the hotel, there was no welcome and there was a long line in front of me. At the ticket booth of the GOto campaign nearby, I met a person who seemed to be free, but without any words, I thought that it was probably a check-in line, but the line hardly progressed and I ended up standing still. I had to wait for 1 hour and 20 minutes. During that time, there were no words of apology or explanation of why it was taking so long, and the two staff members were laughing and talking at the luggage counter. I thought it was special only today, and when I looked at the reviews during the waiting time, I found that there was something like this than before, and that no improvement measures were taken, and I am looking forward to being a top-notch customer service. But I was very disappointed. I have stayed at various hotels and inns, but this was my first time. If you lose your trust first, no matter how nice your room is, you won't feel relaxed. It would have been a good trip if the check-in was smooth, but I would be very disappointed and annoyed. At the time of check-out, he apologized and said that he would improve to prevent this from happening in the future, so I hope that he will be able to enjoy the true Marriott customer service the next time he visits again.

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Facility・services

Property

Lake Biwa Marriott Hotel  

Address

2876 Imahama-cyo, Moriyama Shiga [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/JCB/DINERS

Number of guest rooms

274 room(s)

Restaurant

Grill & Dining G
Guests can enjoy Omi-gyu beef and other local ingredients with grilled cuisine prepared in Marriott's own dynamic cooking style at Grill & Dining G, an all-day restaurant located on the top floor of the hotel. We offer dishes that incorporate the beauty and delicacies of the seasons. Experience a meal in luxury from our open kitchen while sitting in an interior that expresses the greatness and stillness of Lake Biwa. Come solo for some relaxing time alone.

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Bath

Hot Spring Bath Area

Refresh at the hot spring bath area & sauna after you have exercised. (Please bring your own towel from the guestroom since towels are not provided. Shampoo, conditioner, and body soap are available.)
Sports bath / sauna

Business hours: 5: 00-24: 00
* Opening hours will be changed from December 1, 2018.
5: 00 ~ 13: 30/15: 00 ~ 24: 00 (Tuesday only from 5: 00-12: 30/15: 00-24: 00)
Fee: Guests are free
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Other facility information

Notice of extension of temporary hotel closure period due to extension of national emergency declaration:

Thank you for using the Lake Biwa Marriott Hotel.
Due to the extension of the emergency situation declaration due to the spread of new coronavirus infection, we will extend the temporary closure until May 6 (Wednesday) for the time being *.
 
We plan to resume business in the future according to the government's and local government's amendment policy revisions and other conditions, and we will inform you on the official hotel website. The hotel is currently accepting reservations for the summer after the reopening of business on the official hotel website, this site, etc.
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Information

The hotel is completely non-smoking.
There is a smoking booth on the first floor.

Outdoor tennis court (additional charge), indoor pool (additional charge), driving range (additional charge)
Gymnasium (free for guests), Fitness Center (free for guests)
Planetarium (charged)

Lounge (charged)
The lobby lounge adjacent to the open-air lobby is a comfortable space where you can forget time and relax. Please enjoy your favorite drink and food and spend a cozy time at home.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Tokyo】
● Tokyo Station → (Tokaido Shinkansen Nozomi  about 2 hours 20 minutes) → Kyoto Station → (JR Kosei Line  about 25 minutes) → Katata Station → (free shuttle bus about  15 minutes) → Lake Biwa Marriott Hotel 
● Tokyo Station → (Tokaido Shinkansen Nozomi about 2 hours 20 minutes) → Kyoto Station → (JR Biwako Line limited express about 25 minutes) → Moriyama Station → (Free shuttle bus about 30 minutes)→ Lake Biwa Marriott Hotel

【Osaka Station】
● Osaka Station → (JR Tōkaidō Main Line limited express  about 1 hour) → Moriyama Station
● Osaka Station → (JR Tōkaidō Main Line limited express  about 30 minutes) → Kyoto Station → (JR Kosei Line about 25 minutes) → Katata Station

There is a free shuttle service from Moriyama Station / Katata Station
Please inquire for the timetable.

2876 Imahama-cyo, Moriyama Shiga

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