Review of Hot Spring & Private Spa Rurinohama

先日はお世話になりました。楽しい時間を家族で過ごす事ができました。気になる事は、このコロナで騒がれてる中、受付と食事を部屋へ運んで来てくれたスタッフの方々がマスクをせず接客されていた事です。他県や市内から来られる方が多いので不安になります。

You were very helpful the other day. I was able to spend a good time with my family. What is worrisome is that the staff who brought the reception and meals to the room were being served without masks while the corona was noisy. Many people come from other prefectures and cities, so I'm worried.

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朝食の時間になっても運ばれてこなかったので、催促の電話をしました。 １５分遅れで運ばれてきました。私達の家族と他1件しかなかったのにと思いました。 後は特に問題はありませんでした。施設はとても素晴らしいです。

Because it was not carried even at breakfast time, I made a phone call. It was carried 15 minutes late. I thought there was only one other with our family. There was no problem afterwards. The facility is very nice.

Read in English Original Text

服務人員不太懂英文，有點難溝通，而且入住前的電郵查詢也沒有人回覆。酒店隱沒在酒店群中較隱敝位置，需到當中一個辦事處先登記入住再前往。 預訂的燒烤食物質素則相當好，私人溫泉空間大，不錯，較合於家庭旅客

The service staff did not understand English very well, it was a bit difficult to communicate, and no emails were sent before the check-in. The hotel is hidden in a relatively hidden location in the hotel group, you need to check in at one of the offices before you go. The quality of the grilled food ordered is quite good. The private hot spring space is large, good and suitable for families.

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