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ヒルトン沖縄北谷リゾート Hilton Okinawa Chatan Resort

Resort
  • Okinawa > Chatan, Kadena

Review of Hilton Okinawa Chatan Resort

Overall Rating(18 reviews)

4.4/5

5

61%

4

22%

3

11%

2

6%

1

-%

 

Rooms4.6/5

Bath4.2/5

Breakfast4.5/5

Dinner4.0/5

Services4.3/5

Other Facilities4.1/5

Mr./Ms. M.C(34)

Total points

Stayed in

Room type

2018-04-03

City view room (twin bed)

Really, I was impressed with Hilton's service during my stay. I think all staff in Hilton is ready to suppo... Read more Really, I was impressed with Hilton's service during my stay. I think all staff in Hilton is ready to support for the guests including me. Their service is really kind and certain and fast. In addition, every facilities with room are very clean and convenient. When I visit Okinawa again, I shall stay at Hilton Chatan again! I want to tell THANK YOU SO MUCH to the staffs in Hilton. Our family was very happy with yours of Hilton.

Really, I was impressed with Hilton's service during my stay. I think all staff in Hilton is ready to support for the guests including me. Their service is really kind and certain and fast. In addition, every facilities with room are very clean and convenient. When I visit Okinawa again, I shall stay at Hilton Chatan again! I want to tell THANK YOU SO MUCH to the staffs in Hilton. Our family was very happy with yours of Hilton.

Mr./Ms. S.H(51)

Total points

Stayed in

Room type

2018-12-25

Executive Twin Room with Ocean View And Balcony

到着し、車から降りても応対がなく残念。

Arriving and getting down from the car I am sorry that there is no response.

Read in English

Mr./Ms. H.S(55)

Total points

Stayed in

Room type

2018-12-11

One Bedroom Twin Suite with Ocean View And Balcony

先日は大変お世話になりました。 ベビーガードをお願いしたらベッドも繋げてくれてとっても助かりました。 双子連れにもかかわらず、エグゼクティブラウンジではよくしていただきありがとうございました。 とても楽しい旅になりました。 コー... Read more 先日は大変お世話になりました。 ベビーガードをお願いしたらベッドも繋げてくれてとっても助かりました。 双子連れにもかかわらず、エグゼクティブラウンジではよくしていただきありがとうございました。 とても楽しい旅になりました。 コーヒーメーカーの水を入れるところにカットバンの使い古しが入ってたのだけがとても残念でしたが、すぐに交換していただきありがとうございました。

Thank you very much for the other day. If you asked for baby guards, it was very helpful to connect the bed. Despite the twin guests, thank you for having done well at the executive lounge. It was a very enjoyable journey. Although it was a pity that only the cut - burn 's worn - out was in the place where the water of the coffee maker was put in, thank you for your immediate replacement.

Read in English

Mr./Ms. C.B(36)

Total points

Stayed in

Room type

2018-09-20

Guest Room With Ocean View And Balcony

너무 친절하게 설명도 잘해주시구,편의를 봐주셔서 좋았어요 수영장 물도 아이들 놀기에 적당한 온도여서 춥지 않게 실컷 놀았네요 조식도 다양하게 이것저것 많아 잘먹었습니다

I was very happy to explain it kindly, and it was nice to have a look at the convenience. The swimming pool water was also suitable for children to play with.

Read in English

Mr./Ms. K.K(37)

Total points

Stayed in

Room type

2018-07-29

City view room (King bed)

즐거운 시간이었습니다 감사합니다

It was a great time. Thank you.

Read in English

Mr./Ms. L.S(44)

Total points

Stayed in

Room type

2018-07-08

Guest Room With Ocean View And Balcony

房間新穎乾淨,服務普通。整體CP值不高

The rooms are fresh and clean and the service is ordinary. The overall CP value is not high

Read in English

Mr./Ms. Y.Y(42)

Total points

Stayed in

Room type

2018-06-18

One Bedroom Twin Suite with Ocean View And Balcony

ホスピタリティも良く、快適にすごせました。朝食の種類も充分でした。プール、バーがもっと遅くまで営業していればなお良いです。また利用したいです。

Hospitality was good, I was able to spend comfortably. The kind of breakfast was enough, too. It is even better if the pool and bar are open until late. I still want to use it.

Read in English

Mr./Ms. T.N(2)

Total points

Stayed in

Room type

2018-05-13

Executive Twin Room with Ocean View And Terrace

・朝食付きプランにも関わらず、朝食の追加の説明を受けたのは快くない ・4Fを利用したが、西館と東館がつながっていない案内を受けなかったため迷った ・チェックイン時レストランの案内がなかった ・ラウンジ付きなのでラウンジでチェックイン・... Read more ・朝食付きプランにも関わらず、朝食の追加の説明を受けたのは快くない ・4Fを利用したが、西館と東館がつながっていない案内を受けなかったため迷った ・チェックイン時レストランの案内がなかった ・ラウンジ付きなのでラウンジでチェックイン・チェックアウトしてくれてもよいのでは? ・ラウンジの営業時間が短い ・チェックアウト後にプールの利用カードを出してくれる所はとても良い ・プールの脱衣所に脱水後の水着を持ち帰るビニール袋などあると良い(他のホテルはある) ・プールのベッドや席の利用状況(使っているか使っていないか)がわかりにくいため、工夫してほしい   頻繁に片付ける、利用中の札をつけるなど ・プールに共有の浮き輪などあったが、共有のものかわかりにくい

· Despite having a breakfast plan, I was not pleased that I got an explanation of the breakfast · I used 4F, but I got lost because I did not receive the guidance that the West building and the East building were not connected · Information on restaurants when checking in I did not have a lounge so I do not mind checking in / checking out in the lounge? · The opening hours of the lounge are short · The place to use the pool card after checkout is very good · It is good if there is a plastic bag etc to bring swimwear after dehydration to the swimming clothes of the pool (other hotel is available) · pool The use situation of the bed and the seat of the seat (whether you are using or not) is difficult to understand, you want to devise frequently, put on a tag in use, etc. · Although there were shared floating rings etc in the pool, It is hard to understand

Read in English

Mr./Ms. S.T(Private)

Total points

Stayed in

Room type

2018-04-06

Executive Twin Room with Ocean View And Balcony

スタッフの人柄が素晴らしくとても楽しい時間が過ごせました。必ずまた利用します。素敵な旅になりました。ありがとうございました。

The personality of the staff was wonderful and I had a very pleasant time. Be sure to use again. It was a wonderful trip. Thank you very much.

Read in English

Mr./Ms. Y.K(35)

Total points

Stayed in

Room type

2018-01-11

Twin room with balcony

客室までスタッフさんと会話しながら部屋案内してくれてとっても楽しい時間でした

It was a very fun time to guide the room while talking to the guest room with the staff

Read in English

Mr./Ms. M.N(2)

Total points

Stayed in

Room type

2017-12-28

Guest Room With Ocean View And Balcony

とにかく接客が素晴らしくて、快適に贅沢に過ごせました!また沖縄に行く時は必ずヒルトンを選びます! 小さな子供を3人連れていたので、不安な旅行でしたが、スタッフの方が気さくに声をかけて下さり、お手伝いしてくださって、助かりました。 全てに... Read more とにかく接客が素晴らしくて、快適に贅沢に過ごせました!また沖縄に行く時は必ずヒルトンを選びます! 小さな子供を3人連れていたので、不安な旅行でしたが、スタッフの方が気さくに声をかけて下さり、お手伝いしてくださって、助かりました。 全てにおいて、パーフェクトなリゾートホテルでした!ありがとうございました!

Anyway, the customer service was wonderful and I was able to spend comfortably luxuriously! Whenever I go to Okinawa I will choose Hilton! It was an uneasy trip as we had three small children, but the staff was friendly and kindly invited and helped, and it was saved. In all, it was the perfect resort hotel! Thank you very much!

Read in English

Mr./Ms. K.T(41)

Total points

Stayed in

Room type

2017-12-28

Guest Room With Ocean View And Balcony

年末に疲れを癒すため今回はひとり泊で利用しました。 このクラスのホテルでポーターがいないのは初めてでしたが、予定より到着が遅れ早くお部屋で休みたかったのでHホテルのように馬鹿丁寧なチェックインで大幅に時間をとられず良かったです。 混み合って... Read more 年末に疲れを癒すため今回はひとり泊で利用しました。 このクラスのホテルでポーターがいないのは初めてでしたが、予定より到着が遅れ早くお部屋で休みたかったのでHホテルのように馬鹿丁寧なチェックインで大幅に時間をとられず良かったです。 混み合っていたせいもあるかも知れませんが、もし客や荷物量を見ながら対応をしているとしたら素晴らしい。 お部屋はシティリゾートといった感じのシンプルな内装でしたが、珊瑚をあしらった額縁やスタンドなどヒルトンらしさの中にセンスが光ってよかった。強いて言えばKのように、窓際に添うソファがあれば空間を生かしながらデイベッド代わりにも使えてよりリラックスして過ごせるのでいいなと思いました。 食事はルームサービスで楽しみましたが、夕食のお肉はアメリカ産?なのか固く、味付けも私の舌には合わなかったです。できればルームサービスメニューにも写真を載せていただけるとイメージしやすく有り難いです。 朝食は夕食と一転、オーブン一体型のテーブルでパンやオムレツは温かいままお持ちいてだき、ゆったり戴くことができました。付け合わせのマッシュポテトがシンプルに美味しかったです。 外国人スタッフの多い中、県内のハイクラスホテルとは異なる程よい距離感が心地よく、まるで海外のホテルにいるような気分になりました。さすがヒルトンですね。 イン・アウトを担当いただいたピーターさんが素敵な笑顔で終始気持ちよく滞在できました。ありがとうございました。 その他設備は使ってないので普通としましたが、同伴者を連れて次回はフィットネスなども楽しみたいと思います

In order to heal fatigue at the end of the year I used it for a night alone. It was the first time that there was no porter at hotel of this class, but arrival was delayed from schedule and we wanted to take a break in the room as soon as possible so we did not take much time with careful polite check in like H hotel. It may be because it was crowded, but it would be wonderful if you were dealt with while looking at customers and baggage amounts. The rooms were simply decorated like a city resort, but it was good that the sense flashed in Hilton 's appearance, such as the frame and stand that treated the coral. In other words, like K, if you have a sofa that fits the window, I thought that it would be nice to spend more time relaxing than using a day bed while taking advantage of the space. I enjoyed the meal in the room service, but did the meat of dinner come from the USA? Whether it is hard, the seasoning did not match my tongue. It is easy to imagine that it is easy to imagine if you can put pictures in the room service menu if possible. For breakfast with dinner, you could have bread and omelet with warm, oven-integrated table and you could relax comfortably. The garnished mashed potatoes were simply delicious. Amid abundant foreign staff, a reasonable distance feeling different from the high class hotel in the prefecture was comfortable and it felt like being in an overseas hotel. It is truly Hilton. Peter who was in charge of in / out was able to stay pleasantly with a nice smile. Thank you very much. Other facilities are not used, so it was normal, but I would like to enjoy fitness etc. next time with my companion

Read in English

Mr./Ms. D.T(28)

Total points

Stayed in

Room type

2017-12-27

Guest Room With Ocean View And Balcony

彼女への誕生日プレゼントとしてこちらのホテルを利用させていただきました。 バルーン等お部屋で用意していただいたり、スパやジムが充実しておりとても喜んでいました。 ありがとうございました。

I used this hotel as a birthday present for her. It was very pleased that we had prepared in the room such as balloon, spa and gym were substantial. Thank you very much.

Read in English

Mr./Ms. R.I(Private)

Total points

Stayed in

Room type

2019-06-08

Executive Twin Room with Ocean View And Terrace

No comment from this user.

Mr./Ms. K.K(33)

Total points

Stayed in

Room type

2019-06-08

One Bedroom Suite With Ocean View And Balcony

No comment from this user.

Mr./Ms. B.D(33)

Total points

Stayed in

Room type

2019-02-05

Guest Room With Ocean View And Balcony

No comment from this user.

Mr./Ms. L.C(42)

Total points

Stayed in

Room type

2018-01-21

Executive Room With Ocean View And Balcony

No comment from this user.

Mr./Ms. Z.M(22)

Total points

Stayed in

Room type

2017-11-13

Guest Room With Ocean View And Balcony

No comment from this user.

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