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カンデオホテルズ東京六本木 Candeo Hotels Tokyo Roppongi

City-centered Hotel
  • Tokyo > Roppongi ・ Azabu ・ Toranomon

Review of Candeo Hotels Tokyo Roppongi

Overall Rating(3 reviews)

3.7/5

5

33%

4

33%

3

-%

2

33%

1

-%

 

Rooms4.0/5

Bath4.3/5

Breakfast4.0/5

Dinner-

Services2.7/5

Other Facilities3.7/5

Mr./Ms. T.A.(52)

Total points

Stayed in

Room type

2020-09-20

Executive Twin

ポイントでの各評価の理由は以下の通りです。 朝食はとても美味しくサービスも良かったのですが、エアコンの効きが強すぎて寒かったです。ほかのお客さんの好みもあると思ったので、調節はお願いしませんでした。 部屋のエアコンの温度調節をしても、数... Read more ポイントでの各評価の理由は以下の通りです。 朝食はとても美味しくサービスも良かったのですが、エアコンの効きが強すぎて寒かったです。ほかのお客さんの好みもあると思ったので、調節はお願いしませんでした。 部屋のエアコンの温度調節をしても、数秒後に23℃に戻ってしまい、23℃から変更できませんでした。フロントの係の方にその旨伝えたところ、外出時に部屋にサービススタッフが入ってチェックの上、改善していただけるとのことでしたが、帰宅後も全く直っておりませんでした。こちらから結果を問い合わせなかったので、そもそもサービスの方が本当に部屋に入って対応してくれたのかどうかも不明でした。それ以上はこちらからリクエストはしませんでしたので、不便な思いをしました。 部屋に歯ブラシなどアメニティの用意がなかったのは、エコロジーの観点から良いことだと思いますが、オンデマンドで提供があるのかどうかなども含め、その点を分かりやすく案内していただけると有り難いと思いました。 以上のような指摘した点はありましたが、部屋やエレベーター周りのガラスが一点の曇りもなく磨かれているなど、とても綺麗で清潔で、料金の安さを考えると、指摘した点については仕方ないのかなとも思います。

The reasons for each evaluation in points are as follows. Breakfast was very good and the service was good, but the air conditioner was too strong and it was cold. I didn't ask for adjustment because I thought that there were other customers' tastes. Even if I adjusted the temperature of the air conditioner in the room, it returned to 23 ° C after a few seconds, and I could not change it from 23 ° C. When I told the person in charge at the front desk that, when I went out, the service staff would come into the room to check and improve it, but it wasn't fixed at all after I got home. I didn't inquire about the results from here, so it was unclear whether the service really entered the room and responded. I didn't request any more from here, so I felt inconvenient. I think that it is good from an ecological point of view that there are no amenities such as toothbrushes in the room, but I would appreciate it if you could explain that point in an easy-to-understand manner, including whether or not it is provided on demand. I did. I have pointed out the above points, but considering that the glass around the room and the elevator is polished without cloudiness, it is very beautiful and clean, and considering the low price, there is no help for the pointed out point. I wonder if.

Read in English

Mr./Ms. T.M(63)

Total points

Stayed in

Room type

2018-01-30

Executive Queen

ホテルの立地 ホテルの設備と雰囲気は とても良い感じです! 残念なのはお風呂の音と廊下の話し声が少し漏れてきたかなぁって思います。

Hotel location Hotel amenities and atmosphere are very good! It is a pity that I think that the sound of the bath and the talk of the corridor have leaked a bit.

Read in English

Mr./Ms. C.W(35)

Total points

Stayed in

Room type

2017-12-17

Executive Queen

本來綜合這間旅館的房間、設備、地點、價格、服務都讓我感覺非常地不錯。 只可惜,最後一天我要離開時遇到了很糟糕的情況,在我急需要協助指引到Tokyo Shuttle(京成電鐵巴士) 或 Access Narita (JR高速巴士) 的時... Read more 本來綜合這間旅館的房間、設備、地點、價格、服務都讓我感覺非常地不錯。 只可惜,最後一天我要離開時遇到了很糟糕的情況,在我急需要協助指引到Tokyo Shuttle(京成電鐵巴士) 或 Access Narita (JR高速巴士) 的時候,第一位小姐居然花了很久時間還不能理解我的英文,我本身在美國出生,應該英文表達能力沒有問題,直到找了第二位小姐才算是勉強理解了我的問題,當下已經算是時間比較趕,但是又不清楚哪裡可以搭車的情況,還被消耗了一段時間,實在不是太開心。 I though this hotel is great when considering the quality of rooms and facilities, location of hotel, and level of services. However, when I was leaving, I spent more than 10 minutes explaining the ticket I have from Japan Airlines for free Tokyo Shuttle (Keisei Bus) or Access Narita (JR Bus). It took another few minutes before the second people understanding my English and another few minutes to solve the problem. In certain circumstances, I was really frustrated and felt that my time was wasted. I was really unhappy about that. I wish that my English could be understood correctly. (I think that my English is not bad considering that I was born in the USA) いいホテルかと思った。 でも、カウンタースタッフの英語はうまくない。

Originally integrated the hotel room, equipment, location, price, service make me feel very good. Regrettably, the last day I was in a very bad situation when I was about to leave. The first lady actually spent a long time when I was urgently needed to help guide the Tokyo Shuttle or Access Narita. Time is still not understand my English, I was born in the United States, there should be no problem in English ability to express, until the second lady was barely understand my problem, the moment has been time to catch up, but it is not clear where you can Ride the car, but also been consumed for some time, it is not too happy. I though this hotel is great when considering the quality of rooms and facilities, location of hotel, and level of services. However, when I was leaving, I spent more than 10 minutes explaining the ticket I have from Japan Airlines for free Tokyo Shuttle (Keisei Bus) or Access Narita (JR Bus). It took another few minutes before the second people know my English and I was really unhappy about that. I want that my English could be understood correctly. (I think that my English is not bad considering that I was born in the USA) い い ホ テ ル か と 思 っ ta.で も, カ ウ ン タ ー ス タ ッ フ の English は う ま く な い.

Read in English

Facility・services

Property

Candeo Hotels Tokyo Roppongi

Address

6 Chome-7-11 Roppongi, Minato, Tokyo

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/DISCOVER

Number of guest rooms

149 room(s)

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