Review of Mitsui Garden Hotel Ueno

Non-smoking room prefered

Non-smoking room prefered

Great location. Definitely my number one choice whenever I visit Tokyo.

Great location. Definitely my number one choice whenever I visit Tokyo.

交通が便利で、スタッフは親切でした。

The traffic was convenient and the staff was friendly.

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朝食の飲み物もっと種類あった方がよかった

Should have had more kinds of breakfast drinks

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服務人員親切，飯店距離車站很近，住房環境安靜乾淨舒服，值得再次造訪。

The staff is friendly, the hotel is very close to the station, the housing environment is quiet and clean, and it is worth visiting again.

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方便舒適，還能提早一天寄放行李，唯一美中不足的是一次訂了六間房，結果剛好輪到一個「研修生」處理check in 有點手忙腳亂，用了很久，以後遇到團體客建議請資深的員工處理

Convenient and comfortable, and can also carry luggage one day earlier. The only fly in the ointment is to book six rooms at a time. The result is just a "trainee" to check in. It's a bit of a hassle, it took a long time, and I met senior staff in the group. deal with

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飯店離車站很近，交通方便，房間乾淨整潔，櫃檯服務人員親切，值得再次選擇入宿的飯店

The hotel is very close to the station, the transportation is convenient, the room is clean and tidy, the counter service staff is kind, it is worth to choose the hotel again.

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交通方便，房間大又很乾淨，床很好睡，就算不打掃房間，房務還是會把乾淨的毛巾跟礦泉水備品掛在手把上

Convenient transportation, the room is large and clean, the bed is very sleepy, even if the room is not cleaned, the housekeeping will still hang clean towels and mineral water supplies on the handlebars.

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這次的住宿經驗非常好。 1. 飯店跟JR上野站大約是走路5分鐘的距離，隔壁就是地下鐵的進出口，交通很方便。 2. 飯店的服務很貼心，這次有在京都把行李預先寄到飯店，入住當天行李就已經在房間裡了。 3. 因為需要把已辦好退貨手續的Ama... Read more 這次的住宿經驗非常好。 1. 飯店跟JR上野站大約是走路5分鐘的距離，隔壁就是地下鐵的進出口，交通很方便。 2. 飯店的服務很貼心，這次有在京都把行李預先寄到飯店，入住當天行李就已經在房間裡了。 3. 因為需要把已辦好退貨手續的Amazon貨品，請飯店員工幫忙交給快遞，飯店雖然從來沒有處理過這類事情，也很有耐心的查找網站資訊和跟快遞公司聯繫，結果成功把包裹退回。 4. 幫忙把行李預先寄送到成田機場的員工也非常有效率，而且會幫忙填寫單子。 5. 房間比一般商務旅館大，有足夠的空間把三個行李箱打開。

This accommodation experience is very good. 1. The hotel is about 5 minutes walk from JR Ueno Station. Next door is the entrance and exit of the subway. The traffic is very convenient. 2. The service of the hotel is very intimate. This time, the baggage was pre-shipped to the hotel in Kyoto, and the baggage was already in the room on the day of check-in. 3. Because you need to put the Amazon goods that have been returned, please ask the staff to help deliver the courier. Although the restaurant has never dealt with such things, it is very patient to find the website information and contact the courier company. return. 4. Employees who help to pre-ship their luggage to Narita Airport are also very efficient and will help fill out the form. 5. The room is larger than the average business hotel and there is enough room to open the three suitcases.

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2樓的洗衣設備太少了！ 希望日後能增加多幾部洗衣機或增加洗衣樓層

There are too few laundry facilities on the 2nd floor! I hope to add more washing machines or add laundry floors in the future.

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ホテルの方の対応がとても気持ち良く、快適な滞在になりました。一部工事中ということでしたが、十分な広さのセミダブルのお部屋、バスルームもとても綺麗でした。また朝食に大満足でした。洋食多めのビュッフェが多い中、和洋のバランスが良くて、特に地元の... Read more ホテルの方の対応がとても気持ち良く、快適な滞在になりました。一部工事中ということでしたが、十分な広さのセミダブルのお部屋、バスルームもとても綺麗でした。また朝食に大満足でした。洋食多めのビュッフェが多い中、和洋のバランスが良くて、特に地元のお豆腐各種のメニューがとても美味しくて、何度もおかわりしました。確認しなかったけれど、デザートのティラミスも豆乳だったのかな？気に入りました。 上野滞在の際には是非また利用したいいぇす。

Correspondence of person of hotel was very comfortable and became comfortable stay. Although it was partially under construction, the semi-double room and bathroom of a large area were also very beautiful. I was also very happy with breakfast. While there are many Western-style buffets, the balance between Japanese and Western is good, especially the local tofu various menus are very delicious, and we changed again and again. I did not confirm, but was the dessert tiramisu soy milk too? liked it. When you stay in Ueno, I will use it again.

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十分推薦

Very recommended

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離上野車站非常近,交通非常方便,客房非常乾淨,事前連絡也很順利,希望下次能夠住住看熊貓房(很難搶)

Very close to Ueno Station, the traffic is very convenient, the rooms are very clean, and the contact is smooth beforehand. I hope I can live and see the panda room next time.

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さくらパンダルームはなかなか可愛かったですが、換気が悪く空気がこもった感じがしていました。空気清浄機を入れたりしましたが最終的にはエアコンを冷房にしたり色々空調を変えて対応しましたがとても寝苦しかったです。

The Sakura Panda Room was pretty cute, but it had poor ventilation and it felt like it was full of air. I put an air purifier, but finally I changed the air conditioning to air conditioning or changed the air conditioning in various ways, but I was very sleepy.

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色々なホテルに泊まっていますが、とても気に入りました。何から何までいいです。また東京に行く時は利用させていただきます。

We stayed at various hotels, but liked very much. It is good from what to what. I will use it when I go to Tokyo.

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かわいいパンダルームに宿泊しました。とても居心地がよく、駅にも近いため、また利用したいです。

I stayed in the cute panda room. I want to use it again because it is very cozy and close to the station.

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アクセス素晴らしい！子供連れでしたがあたたかい対応が嬉しかったです。フロントの女性、ありがとう！

Access great! I was happy to have a warm response with my children. Thank you front lady!

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服務非常的好，相當推薦此間飯店

The service is very good, quite recommend this hotel

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駅前で便利でわかりやすかったです。 お部屋は普通かな。 ドライヤー、ストレートアイロンまであったので便利でした。 朝食は普通でした。

It was convenient and easy to understand in front of the station. The rooms are normal. It was convenient because there was a dryer and a straight iron. The breakfast was normal.

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外国人が多いこともあり、チェックインに時間がかかったことが減点なくらいでとても気持ちよく過ごさせていただきました。ベットのスプリングが良く、心地よく休めました。

Because there were a lot of foreigners, it took a lot of time to check in and it was a penalty point so I felt very comfortable. Spring of bed was good, I rested comfortably.

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上野の森美術館のフェルメール展を観覧したくて上野駅前であるこちらを選びました。 一番良かったのは立地です！ 上野恩賜公園に近いのは勿論のこと、夜、はしご酒を楽しみ結構飲んでたので駅を降りてすぐ！というのが本当に有り難かったです。 ... Read more 上野の森美術館のフェルメール展を観覧したくて上野駅前であるこちらを選びました。 一番良かったのは立地です！ 上野恩賜公園に近いのは勿論のこと、夜、はしご酒を楽しみ結構飲んでたので駅を降りてすぐ！というのが本当に有り難かったです。 あとは、遮光カーテンがかなり優秀で光は一切入ってこず、お酒の力も借りてゆっくりと光に邪魔されず眠ることができました。 ＊いつもはDホテルに泊まることが多い私達ですが、お風呂の質とタオルの数はあちらの方が満足いくものでした。 ありがとうございました。

I chose this place which is in front of Ueno station in order to see the Vermeer exhibition of the Ueno Royal Museum. The best place is the location! Of course not to mention close to Ueno Onsen Park, I enjoyed ladder and sake at night, so I drank quite a bit so I got off the station soon! It was truly appreciated. After that, the light shielding curtain was quite excellent, no light entered at all, I borrowed the power of sake and was slowly able to sleep without being disturbed by light. * We usually stay at D Hotel, but the quality of bath and the number of towels were satisfactory there. Thank you very much.

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ダブルの部屋には椅子を2脚おいて欲しい。

I would like to have two chairs in the double room.

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房間非常乾淨，還有很貼心的for lady美容電器，提供的沐浴鹽泡起來很舒服，浴衣穿起來好看

The room is very clean, there is a very intimate for lady beauty appliances, the bath salt provided is very comfortable, the bathrobe is good to wear.

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位置方便

Convenient location

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交通方便，離地鐵站很近，附近生活機能優，客室空間算大、設備新、隔音好，服務人員態度親切，早餐好吃有特色。

Convenient transportation, very close to the subway station, excellent living performance in the vicinity, large room space, new equipment, good sound insulation, friendly staff, good breakfast and special features.

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マッサージチェアですが、あるのはうれしいですがちょっと製品的に中途半端かと。 あれ以上大きいと邪魔だとは思いますが、部屋の形や大きさからして「なくてもいいかな」と思いました。 それと充電器ですが、USBの相性があるのか当方のスマホ（... Read more マッサージチェアですが、あるのはうれしいですがちょっと製品的に中途半端かと。 あれ以上大きいと邪魔だとは思いますが、部屋の形や大きさからして「なくてもいいかな」と思いました。 それと充電器ですが、USBの相性があるのか当方のスマホ（アンドロイド）では充電されませんでした。 これも最近では宿泊する人は持参していると思いますので汎用タイプではなく1本のモノをフロントの貸し出しでよいかと思います。

Although it is a massage chair, I am glad that there is something, but it is slightly product-like halfway. I think that it is an obstacle if it is bigger than that, I thought that "I do not have to do it" from the shape and size of the room. And it is a charger, but USB compatibility exists or our smartphone (Android) was not charged. In recent years, I think that it is good to lend the front desk rather than the general purpose type as I think that the person who stayed brings it.

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房間非常整潔。 還為女性提供捲髮器、蒸臉器，非常貼心。 酒房地點方便。

The room was very clean. Also provided for women with curling irons, steamed face, very intimate. The wine room is conveniently located.

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離京成上野站很近，距離逛街的地方、景點，搭車都很方便

It is very close to Keisei Ueno Station, and is convenient for shopping and places.

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接客はとても満足です。

Customer service is very satisfying.

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衛生乾淨隔音佳，地點鄰近JR上野站地鐵且上野站一號出口即到達飯店 ，地點良好，感謝飯店特地安排我喜歡的高樓層房間。 房間內提供空氣清淨機、直髮夾、蒸臉機、腰背按摩機與NA97吹風機，很貼心很舒服，舒緩旅途的疲憊，蒸臉機的使用讓我的膚況沒有... Read more 衛生乾淨隔音佳，地點鄰近JR上野站地鐵且上野站一號出口即到達飯店 ，地點良好，感謝飯店特地安排我喜歡的高樓層房間。 房間內提供空氣清淨機、直髮夾、蒸臉機、腰背按摩機與NA97吹風機，很貼心很舒服，舒緩旅途的疲憊，蒸臉機的使用讓我的膚況沒有受旅途及氣候的影響。

Clean and soundproof, the location is close to JR Ueno Station Subway and Ueno Station Exit 1 arrives at the hotel, the location is good, thank you for the special arrangement of my favorite high floor room. The room is equipped with air purifier, straight hair clip, steaming face machine, back massage machine and NA97 hair dryer. It is very intimate and comfortable, soothing the fatigue of the journey. The use of steaming machine makes my skin condition not affected by travel and climate. .

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櫃台服務親切，英文很不錯

The counter service is friendly and the English is very good.

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スタッフの方にお世話になることはほとんどありませんでしたが、部屋の設備等は、他のホテルでは気が付かない様な至れり尽くせりで驚きました。素晴らしいと思いました。立地も良いことからまた利用させていただきます。

There was hardly anything to be taken care of by the staff, but I was surprised at the extraordinary thing that room facilities etc are not noticed at other hotels. I thought it was wonderful. I will also use it because the location is also good.

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地點佳，服務佳

Good location, good service

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今回は連泊でお世話になりました。 お部屋も広く今回も快適な時間を過ごせました。 また、東京へ行く際には利用させて頂きます。 今回も、ありがとうございました。

This review was written in Japanese. Rooms were spacious and I had a pleasant time this time too. Also, we will use it when going to Tokyo. Thank you again this time.

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離車站很近，很方便，附近有很多餐館。房間設備齊全，也很乾淨整潔。

Very close to the station, very convenient, there are many restaurants nearby. The rooms are well appointed and clean and tidy.

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새벽 5:30에 정전이 되어 겨우 3시넘어 잠들었는데 다 깨어 버렸습니다. 정전에 되었다가 다시 전기가 들어오면서 모든 불이 켜져 잠에서 안 깰수가 없었고, 불 끄러 일어났다가 다시 자려니 잠이 안와서 밤을 새우고 ... Read more 새벽 5:30에 정전이 되어 겨우 3시넘어 잠들었는데 다 깨어 버렸습니다. 정전에 되었다가 다시 전기가 들어오면서 모든 불이 켜져 잠에서 안 깰수가 없었고, 불 끄러 일어났다가 다시 자려니 잠이 안와서 밤을 새우고 다음날도 망쳤습니다. 그리고 체크아웃이 오전 11시라 너무 이르다고 생각했습니다. 도착한날은 일찍 도착해서 얼리 체크인을 물어봤으나 가능하지 않았습니다. 사진처럼 고급스럽고 깔끔하지 않습니다.

At 5:30 am, I was out of power, and I fell asleep at 3 o'clock and woke up. After the blackout, when the electricity came back, all the lights turned on and I could not break my sleep. I got up from the fire and got back up. I could not sleep and slept the night and ruined the next day. And I thought it was too early to check out at 11am. Arrived the day early and asked early check-in but it was not possible. It is not as luxurious and clean as the picture.

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廁所一進去就有很重的尿騷味，跟飯店反應後態度很好的馬上幫忙處理清潔，但是味道還是一直存在，住房的第二天晚上回飯店時還在床邊的地毯上看到一隻不屬於我們的髒襪子，地點雖然很方便，環境部分有待加強！

When the toilet went in, there was a heavy smell of urine. After reacting with the hotel, the attitude was very good. I immediately helped to clean it, but the taste still existed. When I returned to the hotel the next night, I saw a carpet on the bedside. It doesn't belong to our dirty socks. Although the location is very convenient, the environment needs to be strengthened!

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員工非常親切，服務熱誠

The staff is very cordial and dedicated

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交通便利，離地鐵出口不到一分鐘，與車站任何出口、上野周邊景點或餐飲的步行距離都不遠；飯店無特別設施，房間內提供的女性用品如panasonic吹風機及平板夾等，因為好用，自己也到big camera各買了一個。這次住高級房，大小適中。如果不要... Read more 交通便利，離地鐵出口不到一分鐘，與車站任何出口、上野周邊景點或餐飲的步行距離都不遠；飯店無特別設施，房間內提供的女性用品如panasonic吹風機及平板夾等，因為好用，自己也到big camera各買了一個。這次住高級房，大小適中。如果不要求健身房泳池等飯店設施，算是一個交通便利的飯店。

Convenient transportation, less than one minute from the subway exit, not far from any station exits, attractions around Ueno or restaurants; hotel no special facilities, the room provides feminine products such as panasonic hair dryers and flat clips, etc., because it is easy to use , I also bought one for each big camera. This time, the superior room was medium in size. If gym facilities such as gym pools are not required, it is a convenient hotel.

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今回はスカイツリーの見える部屋ではなかったですが、低層階の道路側もなかなかきれいでした。デスクやコンパクトな食器棚がスタイリッシュで、最近はなかなか見ない冷蔵庫の冷凍部分があり、これからの季節に良いと思いました。7月にまたよろしくお願いいた... Read more 今回はスカイツリーの見える部屋ではなかったですが、低層階の道路側もなかなかきれいでした。デスクやコンパクトな食器棚がスタイリッシュで、最近はなかなか見ない冷蔵庫の冷凍部分があり、これからの季節に良いと思いました。7月にまたよろしくお願いいたします。

This time it was not a room where the sky tree can be seen, but the road side of the lower floor was also pretty beautiful. Desk and compact cupboards are stylish, recently there is a frozen part of the refrigerator which I do not see easily, I thought it was good for the coming season. Thank you again in July.

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接客対応など好印象でした。 少し残念だったのは、机が奥行含めやや狭く使いづらかったことです。

It was good impression such as customer service. It was a bit disappointing that the desk was a little narrow and difficult to use, including the depth.

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気持ちのいい時間を過ごさせていただきました。ありがとうございました。

I had a pleasant time. Thank you very much.

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初めて伺いました。千葉と銀座プレミアさんは滞在したことがあり満足しているのですが、こちらも予想以上の快適さと上品さでした。部屋からスカイツリーが見えたのには感動でしたし、寝具はすぐに眠りを誘う快適さを備え、バスタブは広く面白いテレビのないと... Read more 初めて伺いました。千葉と銀座プレミアさんは滞在したことがあり満足しているのですが、こちらも予想以上の快適さと上品さでした。部屋からスカイツリーが見えたのには感動でしたし、寝具はすぐに眠りを誘う快適さを備え、バスタブは広く面白いテレビのないときはヒーリングチャンネルで癒されました。実は来週もお邪魔するのですが、他のホテルをキャンセルした上でのことです。時間がなくてレディースグッズが試せず朝食も戴けなかったので。また宜しくお願い致します。

I first heard. Although Chiba and Ginza Premier sometimes stayed, I was satisfied, but this was more comfortable and elegant than I expected. It was awesome to see the sky tree from the room, the bedding was comfortable to invite sleep soon, the bathtub was healed with a healing channel when there was not a wide and interesting TV. Actually, I'm going to disturb you next week, but after canceling other hotels. Because I did not have time, I could not try ladies' goods and could not have breakfast. Thank you again.

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ゴミ箱に前客のペットボトルが残っていたのがすごく残念だった。

It was a shame that the PET bottle of the former customer remained in the garbage can.

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上野動物園のシャンシャンがお目当てで宿泊しました。 チェックイン時に翌朝、何時くらいから並べばいいか相談すると今日のうちから入場券を買っておくと優先レーンに並べる事を調べていただき、大変助かりました。 部屋も空いてるのでと、アップグレードし... Read more 上野動物園のシャンシャンがお目当てで宿泊しました。 チェックイン時に翌朝、何時くらいから並べばいいか相談すると今日のうちから入場券を買っておくと優先レーンに並べる事を調べていただき、大変助かりました。 部屋も空いてるのでと、アップグレードしていただき、アメニティーも好かったです。

Shan shan of Ueno Zoo was staying for the purpose. When checking in at the next morning, when consulting how to arrange from about the time, if you buy an admission ticket from today it was very helpful to investigate sorting in the priority lane. The room was also available, I upgraded, I liked the amenities.

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本次入住一開始覺得地點有點遠，後來習慣之後覺得地點不錯，所以推薦給大家。 優點： 1.地點很好，雖然要走高架橋，但都有電梯，搬運行李不會太困難 2.附近商店很多，而且距離24小時超市，大概七分鐘左右就會到 3.晚上肚子餓的話，對... Read more 本次入住一開始覺得地點有點遠，後來習慣之後覺得地點不錯，所以推薦給大家。 優點： 1.地點很好，雖然要走高架橋，但都有電梯，搬運行李不會太困難 2.附近商店很多，而且距離24小時超市，大概七分鐘左右就會到 3.晚上肚子餓的話，對面就是便利商店。 4.房間乾淨，而且沒有網友說的煙味 缺點： 1.房間大小不大，如果需要行李箱全開，會沒辦法走路 整體來說，算很棒的地方

At the beginning of the stay, I felt that the location was a little bit distant, but later I thought that the location was good, so I recommend it to everyone. Advantages: 1. The location is very good, although it is necessary to walk through the viaduct, but there are elevators, the handling of luggage will not be too difficult. 2. There are many shops nearby, and from the 24-hour supermarket, about 7 minutes will be 3. If you are hungry in the evening, Opposite is the convenience store. 4. The room is clean, and there is no netizen's smell of cigarettes: 1. The room is small in size. If the suitcase is fully opened, there will be no way to walk. Overall, it is a great place.

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笑容、耐心再多點會更好

Smile, patience and more will be better

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地下鉄上野駅出口の横にありアクセス良好です。 館内・客室ともに清潔感があり、とても過ごしやすかったです。

Access is good next to the exit of Ueno Subway Station. There was a sense of cleanliness both in the hotel and the guest rooms, and it was very easy to spend.

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719房衛浴有異味，可能是汙水管線出問題味道傳到衛浴內

719 room bathroom odor, the sewage pipe may be the problem of taste spread to the bathroom

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飯店設備很不錯，適合商務、旅遊住宿

Hotel equipment is very good, suitable for business, travel accommodation

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快適な宿泊でした チェックインより早かったのですが、はやくにチェックインさせていただき大変たすかりました。 とても、快適でした。

It was comfortable staying It was earlier than check-in, but I quickly checked in and got a lot of trouble. It was very comfortable.

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朝食、美味しかったです。ﾙｰﾑにも、ﾘﾗｯｸｽできました。また利用したいです。 ありがとうございました。

Breakfast was delicious. I could relax in the room. I also want to use it. Thank you very much.

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離上野車站非常近,附近很多觀光景點(阿美橫町,上野廣小路,0101,上野動物園)非常便利,房間提供的設施也非常的棒,推薦大家入住

It is very close to Ueno Station and is close to many tourist attractions (Ami Hengchang, Ueno Hiroshima, 0101, Ueno Zoo) is very convenient, and the facilities provided by the room are very good.

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