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ロッテアライリゾート Lotte Arai Resort

Resort Go To トラベル対象
  • Niigata > Joetsu, Myoko, cormorant beach
Lotte Arai Resort  / Niigata Joetsu・Itoigawa・Myoko 127

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Opening in December 2017, the Lotte Arai Resort is located in a scenic countryside that spreads to Mt. Myoko.

Experience various activities that you can enjoy precisely because you are surrounded by nature.
During the green season fly like a bird on our zip-line or try our ski slopes in the winter.

After a full day of activities, come back to your villa-like room to relax.

Luxurious rooms and heartfelt hospitality make for a fine resort stay.

One of the real pleasures of traveling is the cuisine.
Because you chose to stay with us, we've assembled local sake and ingredients to make sure you have a delicious meal.


Lotte Arai Resort is a place that will stay in your heart.
      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(10 reviews)

4.0/5

5

30%

4

40%

3

30%

2

-%

1

-%

 

Rooms4.7/5

Bath4.3/5

Breakfast3.4/5

Dinner3.3/5

Services3.3/5

Other Facilities3.8/5

Mr./Ms. S.K(47)

Total points

Stayed in

Room type

2020-09-28

Superior Twin

お部屋もお風呂もプールも素敵で、のんびり過ごすには、とても心地よかったです。ホテルのスタッフさんもとても感じが良かったです。三密を避けるため、人が少ない平日を選んで2泊しました。アクティビティが全てお休み、レストランも一ヶ所のみの営業でした... Read more お部屋もお風呂もプールも素敵で、のんびり過ごすには、とても心地よかったです。ホテルのスタッフさんもとても感じが良かったです。三密を避けるため、人が少ない平日を選んで2泊しました。アクティビティが全てお休み、レストランも一ヶ所のみの営業でした。コロナ禍の今、仕方ないです。ただ、ホテルライフの一つ、食は重要です。レストランのスタッフさんの対応が残念すぎました。朝食は2日間ほぼ同じメニューでした。夕食は和と洋と選択できました。1日目の夕食後、退席するとき、何も言われなかったのですが、実はデザートが出てきていませんでした。退席の際に、デザートがあることを伝えていただけないのはなぜでしょうか。翌日、他のお客様が、昨日、デザートが出てきてないことを今、知った、今日、昨日の分を出してくれと仰っておられました。どの客に何を運んであるのかいないのか、把握されていない体制について、ご検討頂ければと存じます。また、1人だったためでしょうか。空いているにも関わらず、大きなテーブルが置いてある窓際に通されず、毎回、小さなテーブルの置いてある壁際に通されました。空いているのなら窓際をと、希望しました。結果、毎回、窓際で食事できましたが、コロナ禍の今、1人旅する方も多いと思います。小さなテーブルの配置も窓際にするなどのご検討をして頂きたいと存じます。食事を外で済まされるのであれば、良いホテルだと思いました。ただ、徒歩圏内では、近くに食べられるところはございませんでした。

The rooms, baths and pools were lovely and it was very comfortable to spend a relaxing time. The hotel staff was also very nice. To avoid the Three Cs, I chose a weekday with few people and stayed for two nights. All activities were closed and there was only one restaurant open. It can't be helped now that the corona is bad. However, food is important, which is one of the hotel life. The staff at the restaurant was too disappointed. Breakfast was almost the same menu for 2 days. You could choose between Japanese and Western for dinner. When I left after dinner on the first day, I wasn't told anything, but the dessert wasn't actually served. Why can't you tell me that you have dessert when you leave? The next day, another customer just knew yesterday that the dessert wasn't coming out, and asked me to serve yesterday's worth today. We would appreciate it if you could consider a system in which you do not know what you are carrying to which customer. Is it because I was alone? Despite being vacant, it wasn't passed by the window where the big table was placed, but every time it was passed by the wall where the small table was placed. I hoped to see the window if it was vacant. As a result, I was able to eat by the window every time, but I think that many people travel alone now that the corona is bad. We would like you to consider arranging a small table near the window. I thought it was a good hotel if I could eat outside. However, within walking distance, there was no place to eat nearby.

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Mr./Ms. H.Y(36)

Total points

Stayed in

Room type

2020-07-23

Superior Family Twin

夕食に2時間半待たされ、子供達が楽しみにしていたナイトプールに間に合わない時間だったので、途中で切り上げてきました。 料理はコースで、席についてから食べ終わるまで1時間半かかると言われ、ドリンクも料理も全然出てきませんでした。 プールも... Read more 夕食に2時間半待たされ、子供達が楽しみにしていたナイトプールに間に合わない時間だったので、途中で切り上げてきました。 料理はコースで、席についてから食べ終わるまで1時間半かかると言われ、ドリンクも料理も全然出てきませんでした。 プールもお風呂もすごく良かったし、昼間に体験できるアクティビティも良かったです。 天気が悪かったので、残念ながら星空は見えなかったけど、子供達も大喜びでした。 夕食だけ改善されるようなら、また是非遊びに行きたいと思います。

We had to wait two and a half hours for dinner, and it was too late for the night pool that the kids were looking forward to, so we had to round up halfway. Cooking was a course, and it was said that it would take an hour and a half to finish eating, so I didn't have any drinks or food. The pool and bath were very good, and the activities that you could experience during the day were also good. Unfortunately the starry sky could not be seen because the weather was bad, but the children were delighted. If only dinner improves, I would love to visit again.

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Mr./Ms. K.M(40)

Total points

Stayed in

Room type

2019-07-21

Deluxe Twin

この度はお世話になりました。 ロッジ棟に宿泊しました、お部屋も広くベットも寝心地がよく、窓からの緑を眺めながらゆっくりすることができました。 スタッフの方々も皆様優しく接してくださり心地よく過ごせました。 海外のお客様が多いか... Read more この度はお世話になりました。 ロッジ棟に宿泊しました、お部屋も広くベットも寝心地がよく、窓からの緑を眺めながらゆっくりすることができました。 スタッフの方々も皆様優しく接してくださり心地よく過ごせました。 海外のお客様が多いからでしょうか、お部屋やお風呂が洋風のロッジ風なのですがイスと桶が檜だったのが微笑ましかったです。 オフシーズンなのでとても静かにすごせたのですがほとんどのカフェなどがcloseや16時半までなのがチェックインしてからわかり、ライブラリーカフェを利用するつもりでいたので残念でした。 barも今のシーズンは前日まで予約が必要という事でサイトで予約の際にはわかるようにして頂いた方が大人の滞在には有難いと思います。 アクティビティが充実していましたのでお子さんがいらっしゃる方は楽しめると思います。 私も次回はプールの準備をして伺いたいと思います。 有難うございました。

I appreciate your kindness at this time. We stayed in the lodge ridge, and the rooms were spacious and comfortable, and we were able to relax while looking at the green from the window. All the staff members were kind to me and I was able to feel comfortable. There may be many overseas guests, but the rooms and baths are Western-style lodge-like, but it was a smile that the chairs and chairs were bales. It was very quiet because it was an off season, but it was disappointing that most cafes etc. were close and it was confirmed after check in until 16:30 and I intended to use the library cafe. We think that it is thankful for adult stay if you let bar know in the case of reservation on site on the site that reservation is necessary until the previous day for bar this season. The activities were fulfilling, so I think you can enjoy it if you have children. I would like to prepare for the pool next time. Thank you.

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Facility・services

Property

Lotte Arai Resort

Address

1966 Ryozenji, Myoko, Niigata Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/DEBIT/UFJ

Number of guest rooms

257 room(s)

Restaurant

There are various genres of restaurants such as all-day dining (Western), Japanese restaurant, library cafe, and takeout cafe.

There is also a bar lounge and a karaoke bar (both must be reserved by the previous day).

Please enjoy a variety of dishes with unique tastes at each store over time.

Bar lounge: Make a reservation at least one day in advance.
Bakery Cafe: Closed until December 13, 2019.
Infocafe: Closed until December 13, 2019.
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Bath

Hoshizora Onsen, springing from 1,750 meters below the ground, is weakly alkaline and contains ingredients that are good for beauty.
An open-air bath where you can enjoy the sky full of stars is available year-round.
It is lit up at night and you can enjoy a fantastic atmosphere.
* Please refrain from entering, adults and children, wearing diapers.
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Other facility information

About children:
Children not included in the plan are free of charge for up to two children 0-12 years old. Maximum 2 people in a room and 1 person per bed. Please make sure to check the number of beds before making a reservation.
Meals for children lying together are not included in each plan. Please pay locally.
There is no extra bed available. Please check the number of beds at the time of booking. If the room type changes locally, additional charges may apply.
If you have any questions about baby cots, please contact us in advance.


Breakfast price
Children 4-5 years old will be charged 1,870 yen (tax included) per person.
Free for children 0-3 years old.
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Information

The ski resort opening this season is scheduled for December 12th.

The free shuttle service from Joetsu Myoko Station is fully reserved. Reservations can be made from our official website. Please make a reservation after confirming the schedule.
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Notice

Guests over 12 years of age will be charged a 150 yen bath tax per night. Please pay at the hotel.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

(From Tokyo Station)
Tokyo Station (Hokuriku Shinkansen) -> Joetsumyoko Station about 2 hours

(From Osaka)
Shin-Osaka Station (limited express Thunderbird) -> Kanazawa Station (Hokuriku Shinkansen) -> Joetsumyoko Station about 2 hours 30 minutes

(From Nagoya)
Nagoya Station (limited express Shinano) -> Nagano Station (Hokuriku Shinkansen) -> Joetsumyoko Station about 3 hours 20 minutes

1966 Ryozenji, Myoko, Niigata Prefecture

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