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レジーナリゾート旧軽井沢
Regina Resort Kyu Karuizawa

Resort
  • Nagano > Karuizawa

Overview

Spend a luxurious comfortable time with your pet dog...
Regina Resort Kyu Karuizawa welcome our hotel guests with the concept above.

All of the 26 guestrooms are mixed in with the nature of Karuizawa and are spacious and stylish.
The private dog run made with wood chips makes the hotel a perfect place to spend time with your pet dog.
Please enjoy your time while feeling the comfortable breeze of Karuizawa.

Enjoy some authentic Japanese style full course which brings out the traits of the seasonal ingredients, cooked by a chef that originated by one of the long established restaurants in Akasaka.
Please enjoy the food with some wine of Japanese Sake from Shinshu Area that is selected by our Sommelier. 

Give yourself and your pet dog a little reward!      
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Room types

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(18 reviews)

4.4/5

5

56%

4

33%

3

6%

2

6%

1

-%

 

Rooms4.7/5

Bath4.4/5

Breakfast4.0/5

Dinner4.2/5

Services4.5/5

Other Facilities4.4/5

Mr./Ms. Y.O(Private)

Total points:

Select Date:2019-04-13

改善して頂きたい点: 従業員の方のホスピタリティ全般。設備の素晴らしさに比して接客されている皆さんは「犬お好きですか?」とお聞きしたくなる方が大半でした。 これまでお世話になったレジーナ及び他の系列のホテルと比べて、かなり不満が残りまし... Read more 改善して頂きたい点: 従業員の方のホスピタリティ全般。設備の素晴らしさに比して接客されている皆さんは「犬お好きですか?」とお聞きしたくなる方が大半でした。 これまでお世話になったレジーナ及び他の系列のホテルと比べて、かなり不満が残りました。人間に対する接し方はさすがですが。 あと、考慮して頂きたい点として、団体のお客様を同じ時間帯にレストランに入れられると、声の大きさとか、話題の品とか、少々げんなりしました。 軽井沢という土地柄期待してきましたが、全体的に違和感が強かったです。

Points to improve: Overall hospitality for employees. Most of the people who are served according to the greatness of the facilities would like to ask "Do you like dogs?" There was a lot of complaints compared to the hotels in Regina and other families that have been taken care of so far. How to treat human beings is true. Also, as a point I would like you to consider, when I was able to put the customers of the group into the restaurant at the same time, the size of the voice, the item of the topic, etc. became a bit glaring. I was expecting Karuizawa's land pattern, but overall the sense of incongruity was strong.

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Mr./Ms. S.T(54)

Total points:

Select Date:2019-03-29

春休み息子と愛犬との旅。 朝食は、多すぎる。 もっとコンパクトに上質のものをいただけるようにしていただきたい。 チェックイン時間より早めに到着してしまったが、アイドリングタイムのサービスが皆無で残念。 旅は、ホテルの都合にかかわらず... Read more 春休み息子と愛犬との旅。 朝食は、多すぎる。 もっとコンパクトに上質のものをいただけるようにしていただきたい。 チェックイン時間より早めに到着してしまったが、アイドリングタイムのサービスが皆無で残念。 旅は、ホテルの都合にかかわらず24時間楽しめるように受けられるサービスを説明して欲しかった。 食事の時に是非とも部屋食ができるように、部屋食用のシンプルなメニューもご用意いただきたい。(過剰なサービスは求めない。部屋で家族と愛犬とゆっくり過ごしたい)

Spring break trip with son and dog. Breakfast is too much. I would like you to get more compact things in high quality. We arrived earlier than check-in time, but there is no service of idling time and it is disappointing. The trip wanted to explain the service that can be enjoyed 24 hours a day regardless of the hotel's convenience. I would like you to prepare a simple menu for your room, so you can eat in the room by all means when you eat. (Do not seek excessive service. I want to spend time with my family and my dog in the room)

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Mr./Ms. Y.K(42)

Total points:

Select Date:2019-04-01

わんちゃんとの初めての旅行がとても素敵な思い出になり、 とってもゆっくりした落ち着いた時間を過ごせました。また行きたいです!ありがとうございました

My first trip with my dog will be a very nice memory, I had a very slow and calm time. I want to go again! Thank you very much

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Facility・services

Property

Regina Resort Kyu Karuizawa

Address

1323-510, Karuizawa, Karuizawa-Cho, Kitasaku District, Nagano [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/DEBIT

Number of guest rooms

26 room(s)

Restaurant

Please enjoy the authentic Japanese style full course that brings out the traits of the seasonal ingredients that is cooked by a chef that originated from an a long established store in Akasaka with Japanese Sake or Wine that is selected by our Sommelier. 
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

♦Dog Run
Dog run with Japanese cypress, that can be seen from the large window of the lounge. (Shared with all types of dogs)
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Information

♦Pet dog Mini Event (Held everyday, free admission)
There is a mini event every day from 17:00 that you can enjoy with your pet dog. 
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Notice

※If you would like to stay with your pet dog, please let us know the dog breed and number in the comment area. In addition, if you would like to use the birthday privilege service, please let us know that it is a "Birthday Vacation for your pet dog".
【Privilege Service】
・Only for pet dogs with their birthdays in the month they will be staying.
・If you do not know your pet dogs birthday, we accept celebrations for when your pet dog joined your family. 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Tokyo Area by Shinkansen】
Hokuriku Shinkansen (To Nagano/Kanazawa) → Karuizawa Station → (Free Shuttle Service) → Regina Resort Kyu Karuizawa Approx. 1hr and half

【From Nagoya Area by Shinkansen】
Tokaido Shinaksnen (To Tokyo) → Hokuriku Shinkansen (To Nagano/Kanazawa) → Karuizawa Station → (Free Shuttle Service) → Regina Resort Kyu Karuizawa Approx. 3hrs

※There are some Shinkansens that do not stop at Karuizawa Station. Please be careful.

1323-510, Karuizawa, Karuizawa-Cho, Kitasaku District, Nagano

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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