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Hotel Trusty Nagoya Shirakawa

casual Business Hotel
  • Aichi > Nagoya


Relux grade


Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(21 reviews)


















Other Facilities3.6/5

Mr./Ms. K.I(32)

Select Date:2019-06-22

朝食も良く、部屋も綺麗、もっとゆっくりくつろぎたかったくらいですが…何点か残念なのがありました。 ホテルにある駐車場、軽自動車が入らないとゆう難点…逆になにの車ならはいるんですか? 提携の駐車場がちょっと遠い荷物運ぶのが大変でした。車に... Read more 朝食も良く、部屋も綺麗、もっとゆっくりくつろぎたかったくらいですが…何点か残念なのがありました。 ホテルにある駐車場、軽自動車が入らないとゆう難点…逆になにの車ならはいるんですか? 提携の駐車場がちょっと遠い荷物運ぶのが大変でした。車に高さ制限あるならHPにわかるように書いてて欲しいです。 予約した際チェックアウト12時になっていたのにホテルからもらった紙には11時になっていて気づいたのがチェックアウトの日でバタバタしました。 統一すべきかとおもいます。 その他サービスとかは申し分なかったです。

Breakfast was good, the room was clean and I wanted to relax more slowly ... but there were some disappointing points. If there is no parking lot in the hotel and no mini cars, there will be some difficulties ... what is the opposite? It was hard for us to carry luggage for a little far from our partnered parking lot. I want you to write so that HP can understand if height is limited in the car. When I made a reservation, I checked out at 12 o'clock, but it was 11 o'clock when I got the paper I got from the hotel. I wonder if it should be unified. Other services were perfect.

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Mr./Ms. C.Y(60)

Select Date:2019-05-02


It was disappointing that the parking lot could not be used due to the large car body.

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Mr./Ms. T.K(52)

Select Date:2019-02-25


Unluckily? The escalator is under maintenance and uses the side stairs to the front of the 2nd floor. I thought of what suddenly happened, but after that I was able to relax in a beautiful and spacious room. The shower booth in the bath was also good.

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Mr./Ms. M.I(62)

Select Date:2018-12-26

部屋が広くきれいで良かったです 特にベッドが快適でした 夜までドンドンと音がしていましたが 下のほうのスタジオの音でしょうか 少し気になりました

The room was large and beautiful It was good It was particularly comfortable bed The sound was playing until the night but I wondered if it was the sound of the lower studio

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Mr./Ms. Y.Y(Private)

Select Date:2018-12-07


The amount of hot water in the bath was small, I felt a bit dissatisfied.

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Mr./Ms. J.M(51)

Select Date:2018-12-02


It was a very beautiful facility. Staff 's response at check-in was also friendly and good. The convenience store is also soon and convenient. I want to use it again.

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Mr./Ms. J.A(59)

Select Date:2018-11-25

お世話になってます。 以前までは宿泊する度ごとに何かしらトラブルが必ず起こり、特に部屋の清掃係のトラブルが多く不快な宿泊となってたけど、最近やっとトラブルは落ち着いてきたかと思います。 お客が優先なので清掃係は部屋までの通路を塞... Read more お世話になってます。 以前までは宿泊する度ごとに何かしらトラブルが必ず起こり、特に部屋の清掃係のトラブルが多く不快な宿泊となってたけど、最近やっとトラブルは落ち着いてきたかと思います。 お客が優先なので清掃係は部屋までの通路を塞げてはいけないのです。 また月に何度か利用すると思います。

It has become indebted to. Until the time I had stayed somewhat troubles every time I stayed, especially trouble of the cleaning staff in the room was many and it was unpleasant stay, but I think that the trouble has stabilized recently at last. Cleaning staff should not block the passage to the room as customers are preferred. I also think that I will use it several times a month.

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Mr./Ms. H.Y(50)

Select Date:2018-11-22


I feel refreshing and chic.

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Mr./Ms. T.N(53)

Select Date:2018-11-21


I wanted to use it in business, but I was in trouble because there was no desk for PC.

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Mr./Ms. T.O(43)

Select Date:2018-10-13


The shower room was spacious and comfortable

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Mr./Ms. N.M(20)

Select Date:2018-08-05

この度はお世話になりました。 電話での問い合わせにもしっかりと答えていただけ、対応も良かったです。 値段的にもリーズナブルで良く、設備は揃っており、使いやすかったためまた利用しようと思います。

I appreciate your kindness at this time. As I answered firmly on phone inquiries, correspondence was also good. It is reasonably priced and expensive, the facilities are complete and I think that I will use it again because it was easy to use.

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Mr./Ms. N.S(35)

Select Date:2018-07-22

初めてそちらに宿泊させていただきました。 最初、場所がわかりづらくてまさかフロントが2階だと思わなくてあたふたしてしまいました。 部屋はとても綺麗で満足してゆっくり過ごすことができました。 また機会があれば利用させてください。 あり... Read more 初めてそちらに宿泊させていただきました。 最初、場所がわかりづらくてまさかフロントが2階だと思わなくてあたふたしてしまいました。 部屋はとても綺麗で満足してゆっくり過ごすことができました。 また機会があれば利用させてください。 ありがとうございました。

I stayed over there for the first time. At first, it was difficult to understand the location, I thought that the front desk was not the second floor, I warmed up. The room was very clean and I was able to spend relaxingly satisfied. If you have a chance, please let me use it. Thank you very much.

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Mr./Ms. K.I(50)

Select Date:2018-06-25

フロントやクリーニングの方などスタッフの皆さまは全員感じがよく親切で、お金をたくさん使ったわけではありませんでしたが、歓迎されてる感が伝わり、それがとても嬉しかったです。 お世話になりました。

Everyone of the staff including the front desk and cleaning staff was kind enough to use all the money and did not use a lot of money, but the feeling being welcomed was conveyed and I was very happy. thank you for helping me.

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Mr./Ms. M.M(55)

Select Date:2018-06-15


It was a beautiful room, the standard double room we stayed last time and this deluxe double room were exactly the same. Please tell me where the price difference is.

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Mr./Ms. T.M(58)

Select Date:2018-06-15


I also want to create opportunities to use

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Mr./Ms. K.S(51)

Select Date:2018-06-08


I mistakenly reserved a smoking room, but thank you for changing to a non-smoking room. Thanks for your concern.

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Mr./Ms. T.K(53)

Select Date:2018-06-08

併設駐車場に入れようとしたら、車幅が1750ミリ迄と書いてあり、自分の車は1850ミリなのですぐに無理だとわかりました。 RELUXの説明にその辺り記載が無かったので面食らいましたが、すぐに係の方が周辺のパーキングを案内してくれて、料金も... Read more 併設駐車場に入れようとしたら、車幅が1750ミリ迄と書いてあり、自分の車は1850ミリなのですぐに無理だとわかりました。 RELUXの説明にその辺り記載が無かったので面食らいましたが、すぐに係の方が周辺のパーキングを案内してくれて、料金もさほどさは無かったので助かりました。 設備が新しく、お洒落なのでとても居心地が良かった。 チェックイン時に会員への入会を案内され、すぐにその特典が適用になるとのことで、ボトルウォーターと12時チェックアウトをサービスして頂けたのもすごく有り難かったです。 掃除係の外国人の皆さんもキチンと日本語で挨拶してくれて、気持ち良かったです。

When I tried to put it in the parking lot, the car width was written as 1750 mm, and my car was 1850 mm, so I understood it impossible immediately. RELUX 's explanation was not mentioned in the explanation so it was seriously caught, but as soon as the staff guided us around the parking and the charge was not so much, it was saved. The facility was new and fashionable so it was very comfortable. I was instructed to join the membership at the time of check-in and that the benefits will be applied soon, so I was very thankful that we were able to serve bottled water and check-out at 12 o'clock. Foreigners of the cleaning clerk also greeted us with Japanese kitchen and it was pleasant.

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Mr./Ms. H.H(32)

Select Date:2018-05-26


I was able to spend it slowly in a clean room with a sense of cleanliness. Thank you very much.

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Mr./Ms. Y.K(37)

Select Date:2018-04-30


Everyone of the staff was hospitable with a smile, and it was an impression that I was well educated. Thank you very much.

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Select Date:2018-04-01

先日はお世話になり、本当にありがとうございました。 お部屋もとてもキレイで、朝食もとっても美味しくいただきました。 おかげさまで、ゆっくりと寛ぐことができ、非日常を味わうことができました。 また、名古屋へ行く時には利用させていただ... Read more 先日はお世話になり、本当にありがとうございました。 お部屋もとてもキレイで、朝食もとっても美味しくいただきました。 おかげさまで、ゆっくりと寛ぐことができ、非日常を味わうことができました。 また、名古屋へ行く時には利用させていただきたいと思います。 スタッフのみなさま、本当にありがとうございました。

Thank you so much for taking care of me the other day. The room was very clean, and the breakfast was very delicious. Thanks to you, I was able to relax and relax and I was able to taste extraordinaryness. Also, I would like to use it when I go to Nagoya. To all the staff, thank you very much.

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Mr./Ms. F.K(61)

Select Date:2019-01-22

No comment from this user.

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