Now loading...0%

白馬ハイランドホテル Hakuba Highland Hotel

casual Resort
Hakuba Highland Hotel / Nagano Hakuba・Kotani 80

Overview

Hakuba-mura, Nagano is known for the magnificent landscape of the Northern Alps (Hida Alps) and the clear air.
As there are 5 different hot spring sources, it is known as the "Town of Hot Springs" and everyone can enjoy the Onsen as much as they like.

The place perfect to experience all of these traits of Hakuba is "Hakuba Highland Hotel". 

When you step into the entrance, you will be welcomed by the panorama view of the Northern Alps through the humongous window. 
In Winter, the fireplace will be lit, changing the room into a room with warm, welcoming ambiance. 

In the Japanese or Western guest rooms, you can also get a great view of the magnificent Northern Alps. Enjoy this breathtaking view in this comfortable room.

The magnificent view can be also viewed from the hot spring bath at our hotel. 
The scenery from the open outdoor spa and the inside spa that exposes the traits of the woods, is as beautiful as if you are looking at a picture. 

In addition, you can enjoy some food at the hotel, a buffet with local products for example. Please enjoy your stay at "Hakuba Highland Hotel" provided with services perfect for the season.      
Read more
Close

Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(19 reviews)

4.3/5

5

37%

4

58%

3

5%

2

-%

1

-%

 

Rooms3.6/5

Bath4.4/5

Breakfast4.2/5

Dinner4.3/5

Services4.4/5

Other Facilities3.6/5

Mr./Ms. P.C(47)

Total points

Stayed in

Room type

2019-02-11

Japanese-Western Room

In general the staff are kind. One staff member, maybe the manager was particularly kind and keen to make sure our stay... Read more In general the staff are kind. One staff member, maybe the manager was particularly kind and keen to make sure our stay was cozy. When seeing us by the fireplace in the lobby, he came by and showed us the free coffee available (even though we didn't drink it) and also added extra wood into the fire place to make sure we were warm. Very good service! Although the location is a little bit away from the ski resorts, transportation is still easy and takes no more than 10-15 min. Other than that, everything was well managed. Normally I do not enjoy buffet but Hakuba Highland offered a great variety of very fresh food and we all enjoyed it. Really love the onsen and we could smell the scent of wood as soon as we entered the corridor going to the onsen. Will definitely going to stay there again if we go to Hakuba again.

In general the staff are kind. One staff member, maybe the manager was particularly kind and keen to make sure our stay was cozy. When seeing us by the fireplace in the lobby, he came by and showed us the free coffee available (even though we didn't drink it) and also added extra wood into the fire place to make sure we were warm. Very good service! Although the location is a little bit away from the ski resorts, transportation is still easy and takes no more than 10-15 min. Other than that, everything was well managed. Normally I do not enjoy buffet but Hakuba Highland offered a great variety of very fresh food and we all enjoyed it. Really love the onsen and we could smell the scent of wood as soon as we entered the corridor going to the onsen. Will definitely going to stay there again if we go to Hakuba again.

Mr./Ms. T.M(33)

Total points

Stayed in

Room type

2019-09-17

Twin, East Forest Side

素泊まり宿泊だったのですが、急きょ夕食のバイキングを食べたくなりスタッフさんが快く対応して下さいました!夕食内容も地元のご飯ばかりで県外からきた私たちからしたらとてもありがたくお味も大変満足できました!

I stayed overnight, but the staff wanted to eat a buffet for dinner and the staff was happy to respond! The dinner was all local and we were from outside the prefecture and we were very happy with the taste!

Read in English

Mr./Ms. H.H(43)

Total points

Stayed in

Room type

2019-09-06

Twin (please indicate the room above floor 3 to see a better view of Hida Mountains)

ご飯は夕食朝食どちらも種類が多く美味しくいただきました。キリン一番搾りマイスターの方が何人かいて、そのおかげで生ビールがとても美味しかったです。お風呂は景色の良い露天風呂でとても満足しました。お部屋は臭いが気になりました。エアコンをつけると... Read more ご飯は夕食朝食どちらも種類が多く美味しくいただきました。キリン一番搾りマイスターの方が何人かいて、そのおかげで生ビールがとても美味しかったです。お風呂は景色の良い露天風呂でとても満足しました。お部屋は臭いが気になりました。エアコンをつけると部屋中がくさくなりました。涼しかったので窓を開けると何とか過ごせる感じでした。網戸をしていたのですが、いつの間にかカメムシが一匹入り込んでいて、カメムシと一晩過ごすハメになりました。

There were many kinds of dinner and breakfast, and they were delicious. There were some Kirin Ichiban Shibori Meisters, and thanks to that, draft beer was very delicious. I was very satisfied with the open-air bath with a good view. I was worried about the smell in the room. The room became difficult when I turned on the air conditioner. It was cool so I felt like I could spend some time opening the window. I had a screen door, but one day a stink bug came in, and it became a hame to spend a night with a stink bug.

Read in English

Facility・services

Property

Hakuba Highland Hotel

Address

21582 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/UC/DC

Number of guest rooms

74 room(s)

Restaurant

Breakfast and Dinner will be buffet style!
Please enjoy your meals at the restaurant on the 2nd floor with an outstanding view of the scenery.

Dinner buffet: 18:00-20:30
Breakfast buffet: 7:00-9:00
Read more
Close

Bath

One of the best parts of your vacation will be the two public baths in the hotel which is from the homemade hot springs, Hakuba Himekawa Onsen. Both baths have a superior view of the Alps.

【Tenjin no yu】
This place was originally known by the local people as a Special Seat with a fabulous and open view of the Northern Alps. Inside Spa, Outdoor Spa, Sauna

【Warabitaira no yu】
A public bath that opend in October 2016. It was created with the concept "The Northern Alps from the spas". There are bathtubs with overflowing water, and as this bath is only for hotel guests, please feel free to relax and make yourself feel at home. Two inside bath tubs and an outddor spa.

【Warabitaira no yu; Private Bath】
The long awaited private bath is now here! Please enjoy the scent of cypress in the private space. There is a washing space equipped in this private bath.
Read more
Close

Other facility information

Please contact the hotels/ryokans directly for more details.
Read more
Close

Information

【About pick up】
If you are coming to Hakuba by JR or bus, we will try our best to prepare a pick up for you. In general, we have shuttle services available from 8:00 to 18:00. However, if it is possible to pick you up at other times, we will. 

Although closest station or bus stop is Hakuba Station and Hakuba-cho bus stop, we can arrange a pick up to Happo bus terminal. We can also send you to Happ bus terminal, so please feel free to tell us if you like.

The hotel is 20 minutes away from Hakuba. If you like, you can try start walking, and if you get bored, you can call us in between. 
Read more
Close

Notice

【About the floors of the guest rooms】
When you book a guest room on the side of the Alps, we will allocate the reservations to the rooms from the top floor. 
Please be aware that we cannot accept any requests about which floor you would like to stay.
Read more
Close

Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

When you arrive at either Hakuba Station or Hakuba-cho bus stop, please call the hotel for a pick up. We will prepare free shuttle services. 

From Tokyo: Get off at Nagano Station on the Nagano Shinkansen. From the East Exit of Nagano Station, get on a bus to Hakuba Station. (Bus ride: 60 mins)
Get on express trains like Azusa Express Train, and transfer at Matsumoto Station to Oito line. Get off at Hakuba Station.
From Shinjuku Station, get on a Expressway bus to Hakuba, and get off at Hakuba-cho bus stop.

From Nagoya: Get on the Shinano Express Train. Transit at Matsumoto Station to Oito line and get off at Hakuba Station (90 mins). 

21582 Hokujo, Hakuba-mura, Kitaazumi-gun, Nagano Prefecture

Open in Google Maps

Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

7 of people have viewed this page within the past 24 hours.

Welcome to Relux