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City-centered Hotel Go To トラベル対象
  • Hyogo > Sannomiya・Motomachi・Port Island
ORIENTAL HOTEL / Hyogo Kobe・Arima・Akashi 2

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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(About measures to prevent infection spread related to the new coronavirus)

Initiatives in public spaces
Installation of disinfectant (alcohol disinfection)
We have installed an antiseptic solution at all entrances, banquet entrances, restrooms, waiting areas, and bridal salons to make it easier for customers to disinfect their hands.

Conducting in-house disinfection
We disinfect the doorknobs, doors, buttons in elevators, doors of the restrooms, etc. that are often touched by customers with disinfectant using sodium hypochlorite formulation once an hour.

Installed a thermography camera at the entrance
We check the health condition of guests attending weddings, banquets, and restaurants by measuring the temperature.

Initiatives related to seating arrangements in the main dining room and ventilation in the store
We have reduced the number of seats by 30% compared to normal times and secured a wider space. We also open the windows that can be opened for ventilation.

Initiatives for employees
All employees carry out temperature measurements when they go to work and thoroughly check their physical condition (whether they have vomiting/diarrhea/fevers).
All employees are instructed once an hour on handwashing/gargling/alcohol disinfection of fingers.

Request to customers
We ask for your cooperation in hand alcohol disinfection when visiting the facility so that our customers can use this facility with peace of mind.

(About partial change of breakfast content (for the time being))
As part of measures against new-type coronavirus infectious diseases, we will provide a morning set where you can choose between Western and Japanese dishes by suspending the buffet format.
Also, the breakfast hours are shortened from 7:00 to 10:00 (LO). (Usually 6:30-10:00)

(About self-restraint of fitness gym (for the time being))
As part of countermeasures against new coronavirus infectious diseases, we refrain from operating fitness gyms.      
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  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.

Overall Rating(100 reviews)


















Other Facilities4.5/5

Mr./Ms. K.L(43)

Total points

Stayed in

Room type


Superior Twin Room with City view(Regular Floor)

That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with... Read more That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with warmful services and lovely breakfast. Thank you!

That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with warmful services and lovely breakfast. Thank you!

Mr./Ms. M.H(49)

Total points

Stayed in

Room type


Deluxe Harbour View King

日本最古のホテル 子どもの頃から オリエンタルの建物を見て幼い私はカッコいー!と思いながら前を通っていたのを覚えています。 近代的な外観にすっかり変わってしまいましたが ホテルの中はとても落ち着いた雰囲気で お部屋もとても落ち着く空間で... Read more 日本最古のホテル 子どもの頃から オリエンタルの建物を見て幼い私はカッコいー!と思いながら前を通っていたのを覚えています。 近代的な外観にすっかり変わってしまいましたが ホテルの中はとても落ち着いた雰囲気で お部屋もとても落ち着く空間でした。お風呂もゆったり 神戸に住んでるから泊まる機会がなかったのですが 遠出ができない今 神戸のホテルで非日常を楽しむ新しい過ごし方をみつけました! 何回もお泊まりしたいし レストランも全部制覇したいです。沢山の心配りのあるホテルです。スタッフの皆さんも気持ちの良い接客でした。ありがとうございました。

Japan's oldest hotel I've been looking at oriental buildings since I was a kid and I'm cool! I remember passing in front of me thinking that. Although it has completely changed to a modern appearance, the inside of the hotel has a very calm atmosphere and the rooms are also very calm. I didn't have a chance to stay in the bath because I live in Kobe comfortably, but now that I can't go out, I found a new way to enjoy extraordinary life at a hotel in Kobe! I want to stay many times and I want to conquer all the restaurants. A lot of worrying hotels. The staff were also pleasant to serve customers. Thank you very much.

Read in English

Mr./Ms. M.H(49)

Total points

Stayed in

Room type


Superior King Room with Harbor view(Regular Floor)

神戸に生まれた時から住んでいるので オリエンタルホテルには泊まりたくても機会がなかなかなかったのですが このコロナ禍でどこにも出かけれず こんな機会に!と大好きなオリエンタルホテルに宿泊することができました。お昼はかんべさんでお寿司を堪能し... Read more 神戸に生まれた時から住んでいるので オリエンタルホテルには泊まりたくても機会がなかなかなかったのですが このコロナ禍でどこにも出かけれず こんな機会に!と大好きなオリエンタルホテルに宿泊することができました。お昼はかんべさんでお寿司を堪能し 見慣れた神戸を眺めながらお茶をして ジャワブースのあるゆったりお風呂でくつろいで お部屋で飲んでゴロゴロ贅沢極まりない2日でした。スタッフの方の気持ちの良い姿勢にも心地よく過ごせ また行きたいです。ありがとうございました!

I've lived in Kobe since I was born, so I didn't have a chance to stay at the Oriental Hotel, but I couldn't go anywhere because of this corona sickness. I was able to stay at my favorite Oriental Hotel. For lunch, we enjoyed sushi at Kanbe-san, had a cup of tea while looking at the familiar Kobe, relaxed in a relaxing bath with a Java booth, and drank in the room. It was an extremely luxurious two days. I want to go again so that I can spend a comfortable time with the staff's comfortable posture. Thank you very much!

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Kyomachi, Chuo-ku, Kobe-shi, Hyogo [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

116 room(s)


Traditional Taste of Oriental Hotel which has continued for 140 years.

A great pair of delicious dishes made by seasonal ingredients and the sophisticated beautiful space of the restaurant. Delicious food made by chefs who have undertook the tradition of Oriental Hotel.
Please enjoy the luxurious food at our restaurant.

 Main Dining By the House of Pacific

Breakfast 6:30-10:00 (L.O. 10:00)
Lunch 11:30-16:30 (L.O. 15:00)
Dinner 17:30-22:30 (L.O. 21:00)
*Friday, Weekend and Day before holiday the restaurant will be open till 23:00 (L.O. 21:30)
Open everyday

 Steak House Medium Rare

Lunch 11:30~16:00(14:30 L.O.)
Dinner 17:30~22:30(21:00 L.O.)
*Friday, Weekend and Day before holiday the restaurant will be open till 23:00 (21:30 L.O.)
Closed Irregularly 

 Sushi Kobe (Kanbe)

Lunch11:30〜15:00(14:00 L.O.)*Open only on weekends and holidays
Dinner 17:30〜22:30(21:00 L.O.)
Closed Every Wednesday (If it is a holiday, then it will be open.) Closed on Monday and Tuesdays as well sometimes)


Monday-Thursday and Sunday Food(23:30 L.O.)Drinks(24:30 L.O.)
Friday, Saturday, Day before holidayFood(25:00 L.O.)Drink(25:30 L.O.)
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Please ask the hotel directly for more information
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Other facility information

Please ask the hotel directly for more information
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(※Extra charge)

Adult 3,630 yen / 12 to 7 years old 1,760 yen / 6 years old and under (preschooler) Free
"THE MAIN DINING By THE HOUSE OF PACIFIC" breakfast (6:30 to 10:00 (10:00 L.O.))

Enjoy a special breakfast at the dining room with soft natural light.
*No reservation required.

Use by 3 or more people

It will be supported by using the sofa bed (2,000 mm × 900 mm).

About bed charge for children under 6 years old (preschool):

Free for preschool children who do not need a bed or meal.
Up to 2 children (6 years old and under) can stay and bed-share.
*Please enter the number of people in the comment field.
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(All guestrooms are non-smoking rooms)

So that everyone can have a comfortable stay, we have have made all of the guestrooms into non-smoking rooms from 26th January 2017 onward. We are very sorry for cigarette smokers. Thank you for understanding.
*We prohibit the use of electronic cigarettes like ICOS and Bloomtech as well.
If we find any evidence of smoking, we will take it as a violation and charge the person who booked the hotel or the smoker the compensation fee for damage.
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  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

 Access to Kobe

Approx. 180 mins from Tokyo. From "Tokyo" or "Shinagawa" station on Tokaido/Sanyou Shinkansen to "Shin-Kobe" station
Approx. 60 mins from Nagoya. From "Nagoya" station (Tokaido/Sanyou Shinkansen) to "Shin-Kobe".
Approx. 13 mins from Osaka. From "Shin-Osaka" (Tokaido/Sanyou Shinkansen) to "Shin-Kobe".

 Access from Kobe

Approx. 15 mins from "Shin-Kobe" Station (Shinkansen) Take the Seishin-Yamate Line from "Shin-Kobe" station to "Sannomiya". Approximately 10 minute walk from the station.
Approx. 10 minute walk from "Sannomiya"station (JR Kobe Line). Approx. 10 minute walk from "Sannomiya" (Hankyu Kobe Line, Hanshin Main Line, Portliner)
Approx. 10 minute walk from "Motomachi" (JR Kobe Line, Hanshin Main Line). 7 minute walk from "Kyukyoryuchi-Daimarumae" Station (Kaigan line)
Approx. 5 minute taxi ride from "Sannomiya" station. Fee: Approx. 700 yen

Kyomachi, Chuo-ku, Kobe-shi, Hyogo

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