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ORIENTAL HOTEL ORIENTAL HOTEL

City-centered Hotel
  • Hyogo > Sannomiya・Motomachi・Port Island
ORIENTAL HOTEL / Hyogo Kobe・Arima・Akashi 2

Overview

(About measures to prevent infection spread related to the new coronavirus)

Initiatives in public spaces
Installation of disinfectant (alcohol disinfection)
We have installed an antiseptic solution at all entrances, banquet entrances, restrooms, waiting areas, and bridal salons to make it easier for customers to disinfect their hands.

Conducting in-house disinfection
We disinfect the doorknobs, doors, buttons in elevators, doors of the restrooms, etc. that are often touched by customers with disinfectant using sodium hypochlorite formulation once an hour.

Installed a thermography camera at the entrance
We check the health condition of guests attending weddings, banquets, and restaurants by measuring the temperature.

Initiatives related to seating arrangements in the main dining room and ventilation in the store
We have reduced the number of seats by 30% compared to normal times and secured a wider space. We also open the windows that can be opened for ventilation.

Initiatives for employees
All employees carry out temperature measurements when they go to work and thoroughly check their physical condition (whether they have vomiting/diarrhea/fevers).
All employees are instructed once an hour on handwashing/gargling/alcohol disinfection of fingers.

Request to customers
We ask for your cooperation in hand alcohol disinfection when visiting the facility so that our customers can use this facility with peace of mind.

(About partial change of breakfast content (for the time being))
As part of measures against new-type coronavirus infectious diseases, we will provide a morning set where you can choose between Western and Japanese dishes by suspending the buffet format.
Also, the breakfast hours are shortened from 7:00 to 10:00 (LO). (Usually 6:30-10:00)

(About self-restraint of fitness gym (for the time being))
As part of countermeasures against new coronavirus infectious diseases, we refrain from operating fitness gyms.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent Japan and Japanese culture and that you need to visit in your lifetime.

Overall Rating(88 reviews)

4.8/5

5

82%

4

16%

3

2%

2

-%

1

-%

 

Rooms4.8/5

Bath4.7/5

Breakfast4.6/5

Dinner4.9/5

Services4.7/5

Other Facilities4.6/5

Mr./Ms. K.L(43)

Total points

Stayed in

Room type

2018-03-27

Superior Twin Room with City view(Regular Floor)

That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with... Read more That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with warmful services and lovely breakfast. Thank you!

That was a wonderful experience and I will definitely come back in the future. The hotel was beautifully decorated with warmful services and lovely breakfast. Thank you!

Mr./Ms. M.T(56)

Total points

Stayed in

Room type

2020-07-03

Superior King Room with City view(Regular Floor)

ドアマンの方、大変親切でした。 隣の博物館でタクシーを降りようとしたところ閉館しているようだったのでホテル前で下車しました。 『博物館は閉館してるようだ』と言うと、『確認してきましょう』とわざわざと見に行ってくださいました。 宿泊した... Read more ドアマンの方、大変親切でした。 隣の博物館でタクシーを降りようとしたところ閉館しているようだったのでホテル前で下車しました。 『博物館は閉館してるようだ』と言うと、『確認してきましょう』とわざわざと見に行ってくださいました。 宿泊した日は雨でしたが、外出するのにロビーを出ようとすると、サッと傘を開いて笑顔で手渡してくださいました。 細やかな心遣いをさり気なくしてくださる、心地良い接客とはこういったものだろうと感じました。

The doorman was very kind. When I tried to get off the taxi at the next museum, it seemed to be closed, so I got off in front of the hotel. When I said, "The museum seems to be closed," he said, "Let's check," so I went to see it. It was raining on the day I stayed, but when I tried to leave the lobby to go out, I opened my umbrella and handed me with a smile. I felt that this was the kind of comfortable customer service that casually cares for the attention to detail.

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Mr./Ms. E.Y(Private)

Total points

Stayed in

Room type

2020-06-18

Executive Floor Harbor View Twin

久しぶりのお泊まりでとっても楽しい1日になりました。

After a long stay, it was a very fun day.

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Facility・services

Property

ORIENTAL HOTEL

Address

Kyomachi, Chuo-ku, Kobe-shi, Hyogo [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

116 room(s)

Restaurant

Traditional Taste of Oriental Hotel which has continued for 140 years.

A great pair of delicious dishes made by seasonal ingredients and the sophisticated beautiful space of the restaurant. Delicious food made by chefs who have undertook the tradition of Oriental Hotel.
Please enjoy the luxurious food at our restaurant.

 Main Dining By the House of Pacific

Breakfast 6:30-10:00 (L.O. 10:00)
Lunch 11:30-16:30 (L.O. 15:00)
Dinner 17:30-22:30 (L.O. 21:00)
*Friday, Weekend and Day before holiday the restaurant will be open till 23:00 (L.O. 21:30)
Open everyday

 Steak House Medium Rare

Lunch 11:30~16:00(14:30 L.O.)
Dinner 17:30~22:30(21:00 L.O.)
*Friday, Weekend and Day before holiday the restaurant will be open till 23:00 (21:30 L.O.)
Closed Irregularly 

 Sushi Kobe (Kanbe)

Lunch11:30〜15:00(14:00 L.O.)*Open only on weekends and holidays
Dinner 17:30〜22:30(21:00 L.O.)
Closed Every Wednesday (If it is a holiday, then it will be open.) Closed on Monday and Tuesdays as well sometimes)

 THE BAR J.W.Hart

Cafe10:30~17:30
Bar17:30~25:00
Monday-Thursday and Sunday Food(23:30 L.O.)Drinks(24:30 L.O.)
Friday, Saturday, Day before holidayFood(25:00 L.O.)Drink(25:30 L.O.)
定休日なし
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Bath

Please ask the hotel directly for more information
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Other facility information

Please ask the hotel directly for more information
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Information

breakfast
(※Extra charge)

Adult 3,630 yen / 12 to 7 years old 1,760 yen / 6 years old and under (preschooler) Free
"THE MAIN DINING By THE HOUSE OF PACIFIC" breakfast (6:30 to 10:00 (10:00 L.O.))

Enjoy a special breakfast at the dining room with soft natural light.
*No reservation required.

Use by 3 or more people

It will be supported by using the sofa bed (2,000 mm × 900 mm).

About bed charge for children under 6 years old (preschool):

Free for preschool children who do not need a bed or meal.
Up to 2 children (6 years old and under) can stay and bed-share.
*Please enter the number of people in the comment field.
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Notice

(All guestrooms are non-smoking rooms)

So that everyone can have a comfortable stay, we have have made all of the guestrooms into non-smoking rooms from 26th January 2017 onward. We are very sorry for cigarette smokers. Thank you for understanding.
*We prohibit the use of electronic cigarettes like ICOS and Bloomtech as well.
If we find any evidence of smoking, we will take it as a violation and charge the person who booked the hotel or the smoker the compensation fee for damage.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

 Access to Kobe

Approx. 180 mins from Tokyo. From "Tokyo" or "Shinagawa" station on Tokaido/Sanyou Shinkansen to "Shin-Kobe" station
Approx. 60 mins from Nagoya. From "Nagoya" station (Tokaido/Sanyou Shinkansen) to "Shin-Kobe".
Approx. 13 mins from Osaka. From "Shin-Osaka" (Tokaido/Sanyou Shinkansen) to "Shin-Kobe".

 Access from Kobe

Approx. 15 mins from "Shin-Kobe" Station (Shinkansen) Take the Seishin-Yamate Line from "Shin-Kobe" station to "Sannomiya". Approximately 10 minute walk from the station.
Approx. 10 minute walk from "Sannomiya"station (JR Kobe Line). Approx. 10 minute walk from "Sannomiya" (Hankyu Kobe Line, Hanshin Main Line, Portliner)
Approx. 10 minute walk from "Motomachi" (JR Kobe Line, Hanshin Main Line). 7 minute walk from "Kyukyoryuchi-Daimarumae" Station (Kaigan line)
Approx. 5 minute taxi ride from "Sannomiya" station. Fee: Approx. 700 yen

Kyomachi, Chuo-ku, Kobe-shi, Hyogo

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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