ホテル天山閣 海ゆぅ庭 Hotel Tenzankaku Kaiyutei

接客もお部屋も大変良かったです。 観光で利用したのですが、地元の方だからこそ知っているお店などを教えていただけて嬉しかったです。 またお部屋についている露天風呂は、泉質も雰囲気もよくとても満足できました。 小さい虫やヤモリにも出会いま... Read more 接客もお部屋も大変良かったです。 観光で利用したのですが、地元の方だからこそ知っているお店などを教えていただけて嬉しかったです。 またお部屋についている露天風呂は、泉質も雰囲気もよくとても満足できました。 小さい虫やヤモリにも出会いましたが、清掃は行き届いていました。 ありがとうございました！

The customer service and the room were very good. I used it for sightseeing, but I was happy to know the shops that I know only because I am a local. Also, the open-air bath in the room was very satisfying because of the quality and atmosphere of the spring. I also encountered small insects and geckos, but they were well cleaned. Thank you very much!

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ありがとうございました

Thank you very much

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房間有點陳舊的味道，冷氣機需要注意清洗，出風位很多塵埃。 洗手間牆上也很多塵，後備廁紙竟然放在垃圾桶上方，感覺很不衛生。 室外那個溫泉池水不錯，但不夠熱，放衣物的籃子有點髒，清潔功課可以再做得仔細點。牆邊竟然發現蟑螂... 房內沒樽裝... Read more 房間有點陳舊的味道，冷氣機需要注意清洗，出風位很多塵埃。 洗手間牆上也很多塵，後備廁紙竟然放在垃圾桶上方，感覺很不衛生。 室外那個溫泉池水不錯，但不夠熱，放衣物的籃子有點髒，清潔功課可以再做得仔細點。牆邊竟然發現蟑螂... 房內沒樽裝水提供！只有放在雪櫃的自製碳水，好像不太好吧！ 更衣室沒有準備橡筋，棉花棒常用品，不夠細心。 膳食方面，第一晚晚餐食物非常普通，不是材料普通，是味道上很普通，熱的食物不夠熱，完全是沒心製作的一餐。反而第二晚的晚餐，吃得出很用心，因為全都新鮮製作，碗是熱的，食物是飄出煙來的。兩個晚餐，反差很大！不肯定是否同一廚師。 用來裝茶的熱水壺很髒，必須注意。 溫泉旅館雖然可能舊了一點，但如衛生清潔方面做好一點，印象分應該會加，但這次的體驗真的不太良好。相比日本其他地區的溫泉旅館作比較下，這裡的確比較遜色。

The room is a bit stale, the air conditioner needs to be cleaned, and there is a lot of dust in the air outlet. There is also a lot of dust on the toilet wall, and the toilet paper was placed above the trash can, which felt very unhygienic. The outdoor hot spring pool water is good, but it is not hot enough. The clothes basket is a bit dirty, so you can do your cleaning work carefully. Roach was found near the wall ... No bottled water was provided in the room! Only homemade carbon water in the refrigerator seems not so good! The locker room is not prepared with rubber bands and cotton swabs, so it is not careful enough. In terms of meals, the food for the first night's dinner was very ordinary, not ordinary materials, but ordinary taste. The hot food was not hot enough, and it was a meal made with no intention. Instead, the second night's dinner was very attentive, because everything was freshly made, the bowl was hot, and the food was emitting smoke. Two dinners, great contrast! Not sure if the same chef. The kettle used to hold the tea is dirty and must be taken care of. Although the hot spring hotel may be a bit old, if you do a good job in terms of hygiene, the impression score should increase, but this experience is really not good. Compared to hot spring hotels in other parts of Japan, this place is indeed inferior.

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