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Hotel Tsunogami

casual Resort
Hotel Tsunogami / Niigata Niigata・Tsukioka・Agano 19

Overview

There is a hotel surrounded by nature in an area in Aga, by the Agano River where you can look out at Mount Ide, a little away from Kaizu Wakamatsu.

Enjoy some local Aga-cho Cuisine in addition to the dishes cooked with local ingredients. 
In the spring, fresh mountain vegetables that are just cropped will be served.
Please enjoy some local brand Japanese Sake with your food.

Aga-cho is famous for Snow Camellia, and Sakura.
Please spend a nice time at Hotel Tsunogami surrounded by great nature.      
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Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(3 reviews)

3.0/5

5

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4

33%

3

33%

2

33%

1

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Rooms3.7/5

Bath4.3/5

Breakfast3.3/5

Dinner2.7/5

Services3.0/5

Other Facilities3.0/5

Mr./Ms. Y.K(56)

Total points

Stayed in

Room type

2019-02-16

Main Building: Japanese Style Room

午後に到着する便で新潟入りし、温泉旅館でゆっくりして翌日市内観光というプランで利用させていただきました。 夕食で辛口の採点をしたのは、会場が貧相、飾りの葉っぱが今どきのお弁当でも使わないようなプラスチック製、お造りが新米主婦が切ったみたい... Read more 午後に到着する便で新潟入りし、温泉旅館でゆっくりして翌日市内観光というプランで利用させていただきました。 夕食で辛口の採点をしたのは、会場が貧相、飾りの葉っぱが今どきのお弁当でも使わないようなプラスチック製、お造りが新米主婦が切ったみたいに繋がっていた、子供が騒がしくファミレスみたいだった、地酒の説明をろくにできない…などなど、新潟にしてはそこそこの料金の旅館なのにあり得ないと思ったからです。 グレードアップさせていただいたお肉は美味しかったですが、ノドグロは見た目は立派だったですが、味には感動できませんでした。 ですが、そんな不満も翌日の朝の素晴らしい雪景色で吹っ飛びました。 「ぬるい」とご指摘の声もある貸し切り露天風呂は、注ぎ口のところから出るお湯に当たっていれば十分温もります。貸し切りなので、それができます。どてらと長靴をお借りできたので、道中もそれほど寒くありませんでした。 もうひとついただけないのが、ほかの人も書かれていましたが、タオルです。お客様に提供するものとは思えません。

I entered Niigata with a flight arriving in the afternoon and used it slowly at the hot spring inn in the plan called the next day city sightseeing. The reason why I got a dry score at dinner was that the venue was poor, the leaves of the decorations were plastic not used even for today's boxed lunches, the construction was connected like a newly-housed housewife was cut, the kids are noisy and like family-friendly It is because I thought that it was impossible for Niigata to be a ryokan of reasonable price, such as being unable to explain sake brewed ... The meat which I upgraded was delicious, but Nodoglo was beautiful in appearance, but I could not touch the taste. However, such dissatisfaction also blew away with the wonderful snow scene in the morning of the next day. There is also a voice pointed out as "lukewarm" Outdoor bath, warm enough if it hits hot water coming out from the spout. It is a reservation so it can be done. Because I was able to borrow boots and boots, the road was not too cold. Another one who could not have one was also written, but it is a towel. I do not think it will be provided to customers.

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Mr./Ms. N.N(58)

Total points

Stayed in

Room type

2019-01-04

Main Building: Japanese Style Room

今回は眺望の良い角部屋をありがとうございました。雪景色素敵でした。加熱しない外の露天風呂は大変湯温が低いため誰も利用しないのに、キッチリ40分でとは体が温まらない。場合による時間の融通を効かせる配慮が必要と思う。連泊の夕食は悲しいものでした... Read more 今回は眺望の良い角部屋をありがとうございました。雪景色素敵でした。加熱しない外の露天風呂は大変湯温が低いため誰も利用しないのに、キッチリ40分でとは体が温まらない。場合による時間の融通を効かせる配慮が必要と思う。連泊の夕食は悲しいものでした。お酒を飲まないのでご飯と一緒にお味噌汁を飲みたかったのに終わった最後に出されて、文句を言ったらゆっくりだと思ったからとか反論されて気分害しました。個室に様子を見にくれば良かったのでは?宴会があったので人数的に大変かもしれませんが、寒い個室で2日目も変わらず同じような食事では楽しくないです。2日目のお魚が大変堅かった。部屋にこたつを希望出来ると常にエアコンを31度に設定しなくてもいいかな?と思います。いたるところ寒かったので。色浴衣をサービスする設定の連泊だと思いましたが、1日目はサービスありましたが2日目は声をかけて貰えなかったので仕方なく同じ浴衣を着ました。代金には入っていたのでは?亀虫が至る所にいて死骸もあったので、掃除にもう少し配慮が必要と感じた。連泊だったのでお布団の下でペッチャンコになっていた。ポットのお湯が無いと言ったら部屋の水道から入れろと言われ、いくら連泊で掃除無用と言ってもそこは変えるなり同じ水道水でも水を入れとくなりしたらいかがでしょう?お茶セットは変えてもお茶殻の入れ物は汚れたままでしたよ。あと一歩の配慮に欠けると全部の旅行が台無しの記憶になってしまい残念です

Thank you for the corner room with a good view this time. The snow scene was lovely. Outside open-air bath that does not heat is very hot water temperature so low that nobody uses it, the body does not warm up with 40 minutes. I think that it is necessary to pay attention to the flexibility of time depending on cases. Dinner for consecutive nights was sad. I did not drink alcohol so I wanted to drink miso soup with rice and it was finished when I finished it and I thought that it was slow as I thought it was slow, I was offended and I was offended. I wish I had seen the situation in a private room? Because there was a banquet, it may be serious in number, but in the cold private room the second day does not change and the same kind of meal is not fun. The fish on the second day was very hard. I do not have to set the air conditioner to 31 degrees whenever I can request a kotatsu in the room? I think. Because it was cold everywhere. I thought that it was consecutive night of setting to service color Yukata, but on the first day there was service but on the second day I could not get a voice and so I wore the same yukata on the same day. Was it included in the price? Because the beetle was everywhere and there were carcasses, I felt a little more consideration for cleaning. Because it was consecutive nights, it was becoming Petchanko under the futon. When saying that there is no hot water in the pot, it is said to get in from the water supply in the room, how much it will not change if you say that it is not necessary to clean it in a row, how will it change if it does not fit water even with the same tap water? Even if I changed the tea set, the container of the tea shell remained dirty. I am sorry that all my trips became memories of ruining if I did not care about one further step

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Mr./Ms. H.O(Private)

Total points

Stayed in

Room type

2018-11-10

Main Building: Japanese Style Room

No comment from this user.

Facility・services

Property

Hotel Tsunogami

Address

11840 Kanose, Aga, Higashi Kanbara Gun, Niigata [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/AMEX/JCB/UC

Number of guest rooms

31 room(s)

Restaurant

Please contact the hotels/ryokans directly for more details.
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Bath

Tsunogami Onsen which springs by Agano River that runs south of Mount Ide. 
There is a 4 types of Onsens in total including a private outdoor spa with overflowing Onsen water, public spa which is open for 24 hours and an outdoor spa.

■Quality: Sodium Hydrogen Carbonate Spring

■Efficacy: Arteriosclerosis, Skin Diseases and burns

♦Private Outdoor Spa "Arato no yu"
Free for 40 mins in the Outdoor Spa with overflowing Onsen water.
Enjoy the seasonal scenery and the night sky full of stars while bathing in the Onsen water which is not too hot.

★We will take reservations at check-in. If you have a time of your choice, please let us know then. (※Prior reservations are not accepted)
※As this is not a special privilege that comes with a plan, there may be possibilities that the slots may be full. 
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Other facility information

■Free activities: Tennis, Table tennis, bicycle rental 
(Tennis and bicycle rental closed during winter)
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Information

■Welcome Drink at the lobby/lounge after arrival (Coffee or Orange Juice/Until 17:00)

■Ladies: Please pick the shampoo of your choice at the shampoo buffet area. 

■Ladies: Free yukata of your choice. (Common privilege for all plans; Usually 500 yen per set)
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Notice

・Bathing tax of 150 yen will be charged
・For children who will be sharing bedding, there will be no amenities like yukatas, towels or toothbrushes. 
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Free shuttle service from Tsugawa Station or Kanose Station (JR Banetsu Line)

・If you wish to get picked up from the station, please let us know your time of arrival at least a day before your stay.

11840 Kanose, Aga, Higashi Kanbara Gun, Niigata

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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