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変なホテル東京 銀座 Henn na Hotel Tokyo Ginza

casual Concept Hotel
  • Tokyo > Ginza・Harumi・Tsukiji
Henn na Hotel Tokyo Ginza / Tokyo Ginza・Nihonbashi・Tokyo・Station 8

Overview

To the Henn na Hotel chain which make full use of our robotic service and the hotels which use the latest technology, we have added people's services, opening a new hotel in Ginza.

At "Henn na Hotel Tokyo Ginza," state-of-the-art humanoid robots welcome customers. 
Simple and functional guest rooms, studded with ideas and devices allowing guests to stay comfortably, including the latest automatic cleaning machine, are available.
On the 1st floor one will find a bar supervised by Bar Lamp, specialized in Ginza Rum, to casually enjoy about 300 kinds of liquor.

With Ginza and Tsukiji within walking distance, we hope one enjoys his stay, including business purposes and sightseeing in Tokyo.      
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Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(11 reviews)

3.9/5

5

18%

4

55%

3

27%

2

-%

1

-%

 

Rooms4.1/5

Bath3.7/5

Breakfast4.0/5

Dinner-

Services3.4/5

Other Facilities3.8/5

Mr./Ms. T.K(Private)

Total points

Stayed in

Room type

2019-08-14

Deluxe Twin

築地徒歩圏内で部屋はとても綺麗でした。

The room was very beautiful within walking distance of Tsukiji.

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Mr./Ms. Y.O(59)

Total points

Stayed in

Room type

2019-06-04

Deluxe Single Room

ロボットの受付は奥の方だったので、人間の女性の方に受付をしてもらったのですが、あまり好感の持てる接客ではなかったです。ロボットなら仕方ないと諦めもつきますが、一応人間の方なのでやるならちゃんとやって欲しかったです。 エレベーターに乗る時に... Read more ロボットの受付は奥の方だったので、人間の女性の方に受付をしてもらったのですが、あまり好感の持てる接客ではなかったです。ロボットなら仕方ないと諦めもつきますが、一応人間の方なのでやるならちゃんとやって欲しかったです。 エレベーターに乗る時にルームカードをかざすのは書いてあるのでわかるのですが、かざしたままボタンを押すのはわからなかったので、何度もやっていました。でも全く放置されているので仕方なくまた受付に戻り、かざしたまま押すという説明を受けました。ロボットと人間の配置を手前と奥で一人ずつにすれば、目が届くのではないでしょうか?それとも客が困っていても手を貸さないというコンセプトですか? 衣類クリーニングは便利でしたし立地も良かったのでフロント以外は満足です。

Because the receptionist of the robot was the back, I was asked by a human woman to do the reception, but it was not a very good customer service. If it's a robot, you'll get rid of it, but if you are a human being, you would want to do it properly. I know that it is written to hold the room card when I take the elevator, but I did it many times because I did not know to press the button while holding it. But I was totally neglected, so I came back to the receptionist and was told that I would press and hold. If you set the robot and human positions one by one in front and at the back, may not your eyes reach? Or is it a concept that you can not lend a hand even if the customer is in trouble? Because clothes cleaning was convenient and location was good, we are satisfied except the front desk.

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Mr./Ms. I.O(48)

Total points

Stayed in

Room type

2019-03-25

Double Room

フロントの女性の方の対応が良かったです。ありがとうございました!

The correspondence of the woman of the front was good. Thank you very much!

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Facility・services

Property

Henn na Hotel Tokyo Ginza

Address

Tsukiji 2-2-1, Chūō City, Tokyo [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS

Number of guest rooms

98 room(s)

Restaurant

Early birds Dining 6.5

Breakfast 6: 30 to 10: 00
Breakfast is served in a buffet format. (Can be taken out)
About 20 seats in the morning.
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Bath

Please contact the hotels/ryokans directly for more details.
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Other facility information

Parking details:

Number: 2 spots
Reservation: This parking lot is not on a first-come, first-served basis.

Specification: Lockless (NO flap) type hourly parking lot
*Because we detect time by sensor embedded in the ground, there shouldn't be a chance of damage to your vehicle.
-Security with a 24-hour surveillance camera
・ Payment with the settlement machine at the parking lot

Charge / usage time
 
Price: All time 15 minutes / 200 yen
★ Guests rate: ¥ 3,000 from 15:00 to 11:00.
(You will receive a service ticket at the front desk)
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Information

◯All rooms equipped with the hotly discussed cleaning machine "LG Styler"
  Closet-type home cleaning machine
  With the interior filled with steam, it is possible to conduct sterile filtration and deodorize clothes that cannot be washed with a washing machine.  Furthermore, wrinkle removal by vibration and the removal of dirt such as pollen and dust are possible.
It can also clean suits and plush toys.

◯All rooms equipped with free rental of Smartphone "handy" 
  Offer domestic/international phonecalls (6 countries) and internet free of charge!
One can also use contents unique to the destination.

◯Convenient access
2 minutes walk from Tokyo Metro Shintomichō station
It is a very convenient location for business and sightseeing!

◯All rooms equipped with free Wi-Fi!
Upload photos taken to SNS!
We invite guests to conduct photogenic shootings of the interior spaces♪
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Notice

· About cleaning & consecutive nights
【Bed making / once per 2 nights · amenity · bath towel exchange / every day】
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

【From Tokyo Station】
Tokyo Station→ JR Yamanote Line 2 minutes→ Yūrakuchō Station Station 3 minutes→ Shintomichō Station Exit 4 2 minutes by foot

【From Haneda Airport】
Tokyo Monorail(Rapid Service)17 minutes→ Hamamatsuchō Station JR Yamanote Line 4 minutes→ Yūrakuchō Station Station 3 minutes→ Shintomichō Station Exit 4 2 minutes by foot

Tsukiji 2-2-1, Chūō City, Tokyo

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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