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梅むら旅館うぐいす亭
Umemura Ryokan Uguisu-tei

casual Ryokan/Inn
Umemura Ryokan Uguisu-tei / Nagano Tokurakamiyamada・Chikuma 8

Overview

Two hours by car from Tokyo.
"Umemura Uguisutei" is located at Shinshu Togura Kamiyamada Hot Springs.

The hot water flowing directly from a 24-hour hot spring source gently wraps everyone.
In the outdoor bath with an attached observation deck, one can overlook the spa street while feeling the refreshing wind.
It is such a relaxing bath that one is guaranteed to unknowingly sigh.

Luxurious meals of local produce featuring Shinshu beef are provided.
Please enjoy each moments of not only Japanese cuisine, but also Chinese and French cuisine in one's mouth.      
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Room types

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(3 reviews)

4.3/5

5

33%

4

67%

3

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2

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1

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Rooms4.3/5

Bath4.0/5

Breakfast5.0/5

Dinner4.7/5

Services4.7/5

Other Facilities3.7/5

Mr./Ms. K.T(37)

Total points:

Select Date:2019-04-28

両親との家族旅行に利用させていただきましたが、お風呂と料理、接客ともに満足できました。料理は四季を感じられて良かったと思います。温泉も24h利用できるのが良かったです。 改善してもらいたい点です。食事の時に対応が間に合ってなく、水やお茶が... Read more 両親との家族旅行に利用させていただきましたが、お風呂と料理、接客ともに満足できました。料理は四季を感じられて良かったと思います。温泉も24h利用できるのが良かったです。 改善してもらいたい点です。食事の時に対応が間に合ってなく、水やお茶が中々出てこなかったため、皆が困った感じでした。最終的には、まわりを気にしながら勝手に取りに行ってるような感じでした。人が足りないのは仕方がないと思うので、一言旅館の方から自由に取りに行くような案内があれば、困らないと思います。あと、風呂に貴重品ロッカーを用意してほしいです。折角、部屋に貴重品ロッカーが有るのに、風呂場には鍵のかかるロッカーがないため、部屋の貴重品ロッカーの鍵は風呂に持ち込み、部屋の鍵は脱衣所にそのまま置きっぱなしで、落ち着いて風呂に入れないです。部屋の鍵は2つあると尚良いと思います。

We used for family trip with parents, but were able to be satisfied with bath and dish, service. I think the food was good to feel the four seasons. It was good that a hot spring could also be used 24h. I want to improve it. Everyone was at a loss as the response was not in time for meals and no water or tea came out. In the end, I felt like I was going to pick it up while thinking about the surroundings. I think that there is no way that people are lacking, so I think that if there is a guide to go to get in from the directions of the ryokan freely, I will not be troubled. After, I want you to prepare a valuables locker in the bath. At the same time, even though there are valuables lockers in the room, there are no lockers that lock in the bathroom, so bring the keys of the valuables locker in the room into the bath and leave the keys in the room as they are in the dressing room. I can not take a bath. I think it is better if there are two room keys.

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Mr./Ms. T.O(Private)

Total points:

Select Date:2019-05-04

部屋は清潔感がありよかったです。部屋からの景色は民家と畑だったのでイマイチでした。露天風呂が設備の故障で使えませんでしたが、近所の露天風呂がある施設の無料券を頂けました。接客の対応は非常に良く、気持ちよく過ごせました。

The room was clean and nice. Because the view from the room was a private house and a field, it was not good enough. The open-air bath could not be used due to a malfunction of the facilities, but I received a free ticket for a facility with an open-air bath nearby. The service of the customer service was very good and I was able to spend pleasantly.

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Mr./Ms. R.H(Private)

Total points:

Select Date:2018-07-14

接客も丁寧でとてもいい時間を過ごせました。 ありがとうございました。

We were able to spend very good time with polite attendance. Thank you very much.

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Facility・services

Property

Umemura Ryokan Uguisu-tei

Address

2-32-5 Chikuma City, Nagano Prefecture [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

Credit card payments are not accepted on-site at the accommodation

Number of guest rooms

28 room(s)

Restaurant

There is no restaurant here.
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Bath

The large bath house is a 24-hour constantly flowing hot spring.
Tengyono yu (male) · Shokeino yu (female) · Observation deck outdoor bath
The qualities of the hot spring at this hotel is a hypotonic weak alkaline source and a simple sulfur based source.

When soaking, the smooth hot water is gentle to one's skin with beautifying effects.
With a subtly and softly scented hot water, one is able to heal fatigue.
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Other facility information

There is conference room · convention hall.
Please contact the hotel directly for details.
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Information

For pick-up and send-off service to and from the nearest station (Togura Station of Shinano Railway), advance reservation is required.
Pick-up 15:00~ Send-off ~10:00
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Notice

※We do not accept card payment for on site payment. We ask for your understanding.
※Please inquire directly to the hotel about the price for accompanying children, such as for only meals or futon.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Transfer at Shinonoi Station on JR Chuo Main Line, get off at Shinano Railway Togura Station, 7 minutes by taxi.


※For pick-up and send-off service to and from the nearest station (Togura Station of Shinano Railway), advance reservation is required.
Pick-up 15:00~ Send-off ~10:00

2-32-5 Chikuma City, Nagano Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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