Now loading...0%

旧軽井沢KIKYOキュリオ・コレクションbyヒルトン
KYUKARUIZAWA KIKYO, Curio Collection by Hilton

Resort
  • Nagano > Karuizawa

Overview

KYUKARUIZAWA KIKYO, Curio Collection by Hilton strives to be the place where guests would call their home, a place where they can return to their true selves.

This bijou hotel with spacious guest rooms in a refreshing forest offers the sophisticated, calm atmosphere of your very own private villa.

Here, you can do anything you want, or simply don't do anything.
Either way, KYUKARUIZAWA KIKYO, Curio Collection by Hilton is your private luxury in the heavenly, pure nature of Karuizawa.
      
Read more
Close

Room types

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(4 reviews)

4.5/5

5

75%

4

-%

3

25%

2

-%

1

-%

 

Rooms5.0/5

Bath5.0/5

Breakfast5.0/5

Dinner5.0/5

Services4.5/5

Other Facilities4.5/5

Mr./Ms. A.N(28)

Total points:

Select Date:2019-03-16

友人の誕生日のサプライズにご協力頂けましたこと、心より感謝申し上げます。 ケーキを事前に預かって頂き、その上部屋まで届けて頂くなど、勝手な都合を快く引き受けて頂けましたことに感動しました。 終始、行き届いたサービスとお心遣いにより大変快... Read more 友人の誕生日のサプライズにご協力頂けましたこと、心より感謝申し上げます。 ケーキを事前に預かって頂き、その上部屋まで届けて頂くなど、勝手な都合を快く引き受けて頂けましたことに感動しました。 終始、行き届いたサービスとお心遣いにより大変快適に過ごせました。 是非またお邪魔させて頂きたいと思います。 この度は本当にありがとうございました。

Thank you very much for helping with your friend's birthday surprise. I was moved by the fact that I received the cake in advance and had it delivered to the room on top of it, and I was happy to accept the selfish convenience. Throughout the day, I have been very comfortable thanks to the personalized service and care. I would like to disturb you again. This time, thank you very much.

Read in English

Mr./Ms. K.K(62)

Total points:

Select Date:2018-08-10

ホテルができて日も浅いこともあり、スタッフの対応があまり良くないところがありました。 気になったのは、ターンダウンをお願いした時間より前に部屋に来てしまう事。 帰りにバレーサービスで車を回して貰う様にお願いしたのですが、フロントとバレー... Read more ホテルができて日も浅いこともあり、スタッフの対応があまり良くないところがありました。 気になったのは、ターンダウンをお願いした時間より前に部屋に来てしまう事。 帰りにバレーサービスで車を回して貰う様にお願いしたのですが、フロントとバレーサービス担当者間の連絡がされておらず、こちらから確認するまで何もされていなかった事。又、その際に車の鍵を探し回るおまけまでついた事でした。車を回して貰ってからも、ロビーから車までは荷物を運んで貰えなかったので、自分で運ぶ事になりました。自分で運ぶ事は構わないのですが、かなり待たされたこともあり、その後のフォローがなされていないと思いました。 それから、一つお願いですが、ホテルが新しい事があり、カーナビによる検索ができませんでした。その為、ホテルのウェブサイトの地図で伺ったのですが、かなりの略図なので、なかなかホテルに着く事が出来ませんでした。できれば、略図とは別に、ホテル周辺の簡単な拡大図(ホテルがどの道に面しているかが分かれば助かります)があればと思います。

There was a place where the staff's correspondence was not so good because the hotel was made and it was shallow day. I felt that I came to the room before the time I was asked to turn down. I asked you to turn the car by the volley service on the way back but there was no contact between the front desk and the valet service representative, and nothing was done until confirming from here. Also, at that time it was to arrive at extra money searching for the key of the car. Even after turning the car, I was unable to carry the luggage from the lobby to the car, so I decided to carry it by myself. I do not mind carrying it by myself, but I thought that following follow-up was not done, sometimes being kept waiting considerably. Then one thing, but the hotel was new and I could not search by car navigation system. Therefore, I asked on the map of the hotel website, but it was quite a diagram, so it was hard to get to the hotel. If possible, I think if there is a simple enlarged view around the hotel (which will be helpful if you know the way the hotel is facing) apart from the schematic.

Read in English

Mr./Ms. N.K(51)

Total points:

Select Date:2018-07-16

万全なコンシェルジュ、全てのスタッフの目配り…とてもゆっくり出来ました。施設も清潔で満足です。また来ます。

Perfect concierge, all staff's attention ... It was very relaxing. Facilities are clean and satisfying. I will come again.

Read in English

Facility・services

Property

KYUKARUIZAWA KIKYO, Curio Collection by Hilton

Address

491 5 Karuizawa-machi, Kitasaku-gun [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/UFJ/DC

Number of guest rooms

50 room(s)

Restaurant

SONORITE (French restaurant)

Food that is Timeless and Curious

Sonorité, meaning resonance, is the main restaurant of KYUKARUIZAWA KIKYO offers time for customers to Timeless and Curious (curiosity) with the theme of resonance.

Using the local seasonal products of Shinshu, the material is not limited to just local cuisine, by combining special products other than Shinshu, materials of different production areas will produce a resonance that complements their charm.

In order to enhance the resonance of the material, the chef's experience and ideas are also used for cooking methods. If you think that a certain ingredient has been finished with local traditional traditional Japanese recipe, another ingredient will be innovative recipe and challenge boldly to approach local cultural background consideration .

The chef and the staff also prepared to offer suggestions.
May the moment Sonorité (resonance) of our service and customer's satisfaction be known.
Read more
Close

Bath

Aside from the baths in guest rooms, our Silent Spa on underground floor 1 is equipped with a public bath and a sauna, where guests can stretch out and enjoy a total relaxation of the body and soul.

NOTE: The public bath is open to ladies and gentlemen in separate time slots.
Read more
Close

Other facility information

<Hilton Honors Lounge>
Hilton Honors Program members are welcome to enjoy a relaxing time at our courtyard lounge surrounded by the refreshing nature, crisp air and moss. Beverages, both non-alcohol and alcohol, and snacks are available.

NOTE: Non-members can apply for a membership upon arrival at our hotel, and obtain an access to the lounge during their stay. The membership and application fees are free.


<Relaxation Area on Underground Floor 1>
- Gym: Open 24x7, our gym is equipped with 4 exercise machines by Technogym, an official Olympics partner

- Silent Spa: Open 6:00 - 24:00 except during 10:00 - 15:00 for cleaning

- NADESHICO SPA: Beauty salon treatments available for a fee during 13:00 - 22:00 (last entrance admitted at 21:30)
Read more
Close

Information

Children of primary school ages may stay at our hotel at adult fares.
Read more
Close

Notice

For the shuttle service, please contact us upon your arrival at the station, and the hotel staff will come to meet you immediately. Please note that in peak seasons, it may take us more time to get to the station than usual.
Read more
Close

Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

<Directions by Train from Tokyo>
An approx. 1 hour and 10 minutes on Hokuriku Shinkansen (bullet train) "Asama" or "Hakutaka" to Japan Railway Karuizawa Station

An approx. 5-minute ride on our shuttle or an approx. 15-minute walk from the station.

For the shuttle service, please contact us upon your arrival at the station.

491 5 Karuizawa-machi, Kitasaku-gun

Open in Google Maps

Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

39 of people have viewed this page within the past 24 hours.

Welcome to Relux