Review of Henn na Hotel Tokyo Akasaka

Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger r... Read more Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger room and most staff can communicate in basic English. And for communication at Henn Na Akasaka, only the Manager which is a foreigner speaks very good English, beside him, its almost impossible to get any information and help from few other staff i spoke to.

Too bad this is my 2nd hotel from my Tokyo trip. The 1st hotel i stayed is Henn Na Ginza, which is cheaper, has bigger room and most staff can communicate in basic English. And for communication at Henn Na Akasaka, only the Manager which is a foreigner speaks very good English, beside him, its almost impossible to get any information and help from few other staff i spoke to.

Mr./Ms. K.M(52)

Total points

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Room type

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Rooms3/5

Bath4/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2019-06-12

連泊で利用しました。フロントにロボットだけなので初め戸惑いましたが問題なくチェックインアウトできました。部屋に乾燥ボックスみたいなものがあるので大きな荷物の置き場所が確保しずらいかなと感じます。一点、部屋着が用意されてない日... Read more 連泊で利用しました。フロントにロボットだけなので初め戸惑いましたが問題なくチェックインアウトできました。部屋に乾燥ボックスみたいなものがあるので大きな荷物の置き場所が確保しずらいかなと感じます。一点、部屋着が用意されてない日がありフロントに連絡したかったのですが、電話がないのでフロントまで行って部屋着を取りに行った事があり、直接問い合わせの方法が分かりませんでした。

I used it for consecutive nights. As it was only the robot at the front, I was puzzled at first, but I was able to check in and out without problems. As there is something like a drying box in the room, it feels like it is difficult to secure a large luggage storage place. Single point, I wanted to contact the front desk because there was a day when the room dress was not prepared, but I did not have a phone, so I went to the front desk to go to the room dress, and I did not know the direct inquiry method.

Standard Twin Room (LG Styler)

Mr./Ms. R.T(47)

Total points

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Room type

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Rooms4/5

Bath5/5

Breakfast-

Dinner-

Services3/5

Other Facilities4/5

2019-03-25

出かけるのが遅かったので、部屋にいたんですが、清掃が始まりだすと、お風呂場が下水(もろうん○の臭いとかもした)の臭いで臭くなって気持ち悪かったです。夕方からは臭いが落ち着いてきましたが、、、あれは何ででしょうね？

I went to the room late, so I was in the room, but when the cleaning started, the bathroom smelled bad with the smell of sewage (which may be the smell of Moron ○) and I felt sick. Smell has settled down from the evening, but what is that?

Mr./Ms. P.W(Private)

Total points

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Room type

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Rooms4/5

Bath-

Breakfast-

Dinner-

Services4/5

Other Facilities4/5

2019-03-14

交通方便，服務人員親切有禮貌

Convenient transportation, courteous and courteous staff

Mr./Ms. H.K(46)

Total points

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Room type

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Rooms4/5

Bath2/5

Breakfast-

Dinner-

Services4/5

Other Facilities4/5

2019-02-01

非常に残念なことに、バスルームの棚に積んであるバスタオルの間に髪（長髪）が１本挟まって垂れていました。他には汚れていなかったので、取り除いて使いましたが、気持ちの良いものではないので注意願います。スタイラーはとても重宝するし、AIス... Read more 非常に残念なことに、バスルームの棚に積んであるバスタオルの間に髪（長髪）が１本挟まって垂れていました。他には汚れていなかったので、取り除いて使いましたが、気持ちの良いものではないので注意願います。スタイラーはとても重宝するし、AIスピーカーも便利だし（家電が登録してあるとよりありがたいけど）、領収証を宿泊履歴を確認してスムーズに発行してくださったスタッフさんの対応にも満足しています。ので、本当に惜しかった・・・。立地もとても良いので、周りに勧めます。

Very unfortunately, there was a hair (long hair) hanging between bus towels on the shelves of the bathroom. Since it was not dirty elsewhere, I removed it and used it, but please be careful as it is not a pleasant one. The styler is very handy and the AI speaker is also useful (thanks to the fact that home appliances are registered), I'm satisfied with the correspondence of the staff who issued the receipt smoothly after confirming the lodging history . So it was really regrettable .... Because location is also very good, I recommend to around.

Standard Semi Double Room

Mr./Ms. A.L(37)

Total points

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Room type

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Rooms4/5

Bath3/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2018-11-30

這次住的房型空間偏小，飯店位置很不錯，離地鐵很近，交通方便，服務人員很有禮貌，房間乾淨，還有提供手機使用可撥打電話

The room type of this residence is small, the location of the hotel is very good, very close to the subway, convenient transportation, the service staff is very polite, the room is clean, and the mobile phone can be used to make calls.

Mr./Ms. Y.K(47)

Total points

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Room type

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Rooms4/5

Bath4/5

Breakfast-

Dinner-

Services4/5

Other Facilities5/5

2018-11-22

とても静かに過ごせたのでぐっすり寝られ良かったです浴槽も広くて綺麗だったから気持ち良く過ごせました

I was able to sleep soundly because I was able to spend quietly, so it was nice and the tub was spacious and beautiful so I was able to spend pleasantly

Standard Semi Double Room

Mr./Ms. K.O(54)

Total points

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Room type

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Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2018-11-11

駅からもわかりやすく綺麗なホテルです。バスルームのあちこちに髪の毛があり残念でした。アメニティのヘアブラシなどは性別関係なく人数分欲しいです。他のホテルのようにLGスタイラーが全室あれば良いのになと思います。

It is clean hotel and clean hotel from station. There was hair in the bathroom and it was disappointing. Amenity hairbrush etc I want a number of people regardless of gender. I think that it would be good if there are all LG stylers as in other hotels.

Mr./Ms. A.H(42)

Total points

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Room type

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Rooms4/5

Bath3/5

Breakfast3/5

Dinner-

Services3/5

Other Facilities3/5

2018-10-13

Standard Twin

15時チェックインだったのですが、フロントが混んで列になっていたので、人が対応していないからかな？と思いました。私の時ではありませんが、結局、スタッフの方の対応が必要な場面もありましたし。ベッドメイキングのスタッフさんなどが、積極的に挨... Read more 15時チェックインだったのですが、フロントが混んで列になっていたので、人が対応していないからかな？と思いました。私の時ではありませんが、結局、スタッフの方の対応が必要な場面もありましたし。ベッドメイキングのスタッフさんなどが、積極的に挨拶してくださったのはとても気持ちの良い対応だと思いました。朝食は、時間内でも、遅い時間帯だといろいろ不足しているみたいなので、別料金を設定するなら、もう少し考えた方が良いと思いました。朝食を食べる食べないに関わらず、朝食込みの値段設定にするとか。別にするなら、どの時間に行っても、同等のサービスが得られると思いたいものです。ツインの部屋に滞在しましたが、ベッドの寝心地はとても良かったので、疲れがとれて良かったです。

It was check-in at 15 o'clock but because the front was crowded and it was in a row, is it because people do not correspond? I thought. Although it is not my time, in the end, there were scenes where staff members needed correspondence. I think that it was a very pleasant response that greetings positively greeted by bedmaking staff and others. As breakfast seems to be lacking as it is a late time even in time, I thought it would be better to think a little more if setting a different charge. Eating breakfast Regardless of whether you eat breakfast or not including breakfast. Otherwise, whatever time you go, I would like to think that you can get equivalent service. I stayed in a twin room, but the bed comfort was very good, so it was nice to get tired.

Standard Twin Room (LG Styler)

Mr./Ms. W.K(40)

Total points

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Room type

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Rooms5/5

Bath-

Breakfast-

Dinner-

Services3/5

Other Facilities5/5

2018-09-28

房間是不錯的也比同級的大只是他們不是每天都整理房間(是沒關係但應該先跟客人說明) 床是隔天才整理而備品是每天都會更換但每天來換的時候都有少給了或是一些小問題

The rooms are nice and bigger than the same level. They don’t arrange the rooms every day (it doesn't matter but they should be explained to the guests first). The bed is sorted out every other day and the spare parts are replaced every day, but they are given less when they change every day. Some minor problems

Standard Twin Room (LG Styler)

Mr./Ms. K.N(52)

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Room type

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Rooms5/5

Bath5/5

Breakfast3/5

Dinner-

Services3/5

Other Facilities5/5

2018-07-28

立地や施設はきれいだが、ロボットだけだと、聞きたいことも聞けないし、融通効かないし、発想はよいが、なかなか厳しいと思った。値段もある程度したので、朝食の種類も増やして充実させてほしい。

The location and facilities are clean, but with robots alone, I can not ask what I would like to hear, I do not have flexibility, I thought that thought is good, but it seemed quite severe. I also wanted to increase the type of breakfast and enrich it, as the price was also reasonable.

Mr./Ms. L.Y(Private)

Total points

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Room type

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Rooms4/5

Bath4/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-06-16

No comment from this user.

Mr./Ms. Y.C(32)

Total points

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Room type

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Rooms4/5

Bath3/5

Breakfast-

Dinner-

Services4/5

Other Facilities4/5

2018-12-12

No comment from this user.

Mr./Ms. M.S(Private)

Total points

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Room type

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Rooms5/5

Bath4/5

Breakfast-

Dinner-

Services4/5

Other Facilities5/5

2018-12-08