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ルグラン軽井沢 ホテル&リゾート Le Grand Hotel & Resort

Resort Go To トラベル対象
  • Nagano > Karuizawa
Le Grand Hotel & Resort / Nagano Karuizawa・Saku・Komoro 129

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Received the 2nd place in Koshinetsu section of 2020 Relux annual ranking!
Received the 2nd place in Koshinetsu section of 2019 Relux annual ranking!

Renovated as of July 2018

An elegant space and atmosphere just like in the movies...

230,000 square-meter land is full of fresh greenery and crisp air...

Hotel services of supreme quality and flavorful, savory culinary art by a first-class chef...

A hot spring open-air bath in Karuizawa nature to relax the body and soul...

With all of these and more, Le Grand Karuizawa Hotel & Resort awaits its guests to help create an unforgettable experience and happiness in whose warm glow they will bask for forever to come.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(52 reviews)

4.4/5

5

52%

4

40%

3

6%

2

2%

1

-%

 

Rooms4.7/5

Bath4.2/5

Breakfast4.2/5

Dinner4.5/5

Services4.5/5

Other Facilities4.3/5

Mr./Ms. Y.C(Private)

Total points

Stayed in

Room type

2018-10-13

Mountaintop Suite (Double)

It is great and relax dates. appreciate the hotel employees.

It is great and relax dates. appreciate the hotel employees.

Mr./Ms. M.T(48)

Total points

Stayed in

Room type

2020-11-21

Premier Twin Room

接客をしてくださったのは若い皆さんでしたが、とても気持ちよく過ごすことが出来ました。 若い女性やカップル向けの施設かなと感じました。

It was young people who served us, but I was able to spend a very pleasant time. I felt that it was a facility for young women and couples.

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Mr./Ms. S.M(29)

Total points

Stayed in

Room type

2020-09-24

Junior Suite

良かった点 内装はすべてが絵になるような豪華で雰囲気がとても素敵でした。 また、特にレストラン等のスタッフの方々の接客が丁寧で、ディナーのフレンチもとても美味しかったです。 結婚記念日に宿泊させていただき、とても幸せな時間を過ごせしま... Read more 良かった点 内装はすべてが絵になるような豪華で雰囲気がとても素敵でした。 また、特にレストラン等のスタッフの方々の接客が丁寧で、ディナーのフレンチもとても美味しかったです。 結婚記念日に宿泊させていただき、とても幸せな時間を過ごせしました。 気になった点 宿泊の前日(の18時過ぎ…)に「ディナーの予約時間が埋まってしまったから1時間後にずらせないか?」と電話があったこと。 1ヶ月以上前から予約していたことはホテル側も把握していたようですが、何故連絡が24時間もないような直前なのか、席数が足りない一点張りで納得のいく説明はいただけず。 1〜2週間前に連絡いただけるのであればまだ理解は出来たのですが、前日だったので宿泊管理がきちんと出来ていない印象でした。 そのため宿泊前は不安感が強かったです。

good point The interior was gorgeous and the atmosphere was very nice. In addition, the staff at the restaurant and other staff were very polite, and the French dinner was very delicious. I stayed on my wedding anniversary and had a very happy time. Points of concern The day before my stay (after 6 pm ...), I received a phone call saying, "I've filled up my dinner reservation time, so why not shift it an hour later?" It seems that the hotel knew that they had made a reservation for more than a month ago, but I couldn't give a convincing explanation because there weren't enough seats, just before the contact was made 24 hours a day. If you could contact me a week or two ago, I could still understand it, but since it was the day before, I had the impression that accommodation management was not properly done. Therefore, I had a strong sense of anxiety before staying.

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Facility・services

Property

Le Grand Hotel & Resort

Address

864-4 Hocchi, Oaza, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture 389-0113 [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

58 room(s)

Restaurant

French restaurant "Vaas"

You can enjoy Shinshu's luxurious gastronomic French, created by a Michelin star chef.
Please enjoy the luxurious Karuizawa French that you can only enjoy at our hotel.

<Business hours>
Breakfast 7:30-10:00 (L.O 9:30)
Dinner 17:30-22:00 (L.O 19:30)

Grill restaurant "grill mille"

An authentic grill restaurant attached to the Yamanoue Suite, which stands on the hill with the highest view at an altitude of about 1,000m.
Optimal baking and delicate spices bring out infinite taste.

business hours
Breakfast:7:30-10:00 (L.O 9:30)
*Regular holiday: Tuesday and Wednesday

Dinner:17:30-22:00 (L.O 19:30)
*Regular holiday: Tuesday and Wednesday
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Bath

(Main Building 2F) ~ Komorebi ~

Large public bath and the open-air bath of natural hot spring exclusively for hotel guests.
KOMOREBI where you can enjoy the different colors of the sky over time and the scenery of the four seasons.

Listen to the birdsong in the morning, and enjoy a luxurious hot spring bath that relieves your daily fatigue from the core while being wrapped in the starry sky at night.

business hours:
6: 00-10: 00/15: 00-24: 00

(One-day hot spring ridge) -Happu Onsen-

Happu Onsen is a bicarbonate spring, also known as the three major beauty springs.
A body-friendly hot spring that is effective for cuts and beautiful skin.
Free for hotel guests.

business hours:
10: 00-22: 00 (Last reception 21:15)
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Other facility information

<Main Building>
- 1st Floor: Restaurant, bar, lounge, boutique, wine cellar
- 2nd Floor: Large public bath, open-air bath, sauna, cold-water bath, pool, poolside bar, spa

<Mountaintop Suite>
Garden terrace, restaurant, lounge

<Other>
Recreation area, bakery & cafe, chartered bath, barbecue area, spa
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Information

Free shuttle bus information
A free shuttle bus is available from the south exit of Karuizawa Station.
If you are using this service, please check the time on the official website.
http://www.legrand-karuizawaresort.jp/access/
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Notice

- Bathing tax (JPY150) is not included.

- Japanese consumption tax and service charge are included in the room rates.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

<Directions by Train>

-From Tokyo: Take a Hokuriku Shinkansen (bullet train) from Tokyo Station to Karuizawa Station (approx. 1 hour 10 minutes).

- From Kansai Region: Take a Tokaido Shinkansen (bullet train) from Shin Osaka Station to Nagoya Station. Transfer to Chuo Honsen line to Nagano Station. Take a Hokuriku Shinkansen (bullet train) to Karuizawa Station (approx. 4 hours 40 minutes).

864-4 Hocchi, Oaza, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture 389-0113

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