Review of Hotel Trusty Osaka Abeno

ホテルの入り口がわかりづらく、しばらくウロウロと探していました。特に2階の歩道橋からエレベータで3Fに登るところには、何の案内も出ておらず、一度前まで行きましたが、通り過ぎてしまいました。

It was hard to understand the entrance of the hotel and I was looking for a while. In particular, there was no guidance for climbing to the 3rd floor by elevator from the pedestrian bridge on the 2nd floor.

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地點方便 唯一房間偏暗 希望能亮一點

Location is convenient, only the room is dark, I hope to brighten it.

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ありがとうございました！(^_^)とてもキレイで大変満足でした！(^_^)

Thank you very much! (^ _ ^) I was very beautiful and very satisfied! (^_^)

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服務人員很親切，飯店早餐也很好吃，雖然種類不多（我們住了4晚，菜色都一樣，建議可以變化一下）還有飯店沒有飲水機和洗衣間設備也讓我們有點失望！其他地理環境很好，晚上吃東西逛街都很方便！

The staff was very kind and the breakfast was delicious. Although there were not many types (we stayed for 4 nights, the dishes were the same, it is recommended to change) and there was no water dispenser and laundry room in the hotel. Other geographical environments are very good, shopping at night is very convenient!

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ホテルのフロントへの行き方が最初よくわからなかった 接客、清掃等に問題はありませんでした

There was no problem in the customer service that I did not know how to get to the front of the hotel at first and the cleaning etc.

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房間清潔一般及 Wifi不能使用，雖然選擇是吸煙房間，但入住時煙味很強烈。 酒店大堂客服有禮。

The room was clean and the Wifi could not be used. Although the choice was a smoking room, the smoke was very strong when staying. The hotel lobby is courteous.

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とても新しく清潔なホテルでした。従業員の皆さんはいつでもにこやかに接してくださり、とても気持ちよく滞在できました。駅からもハルカスからも地下、歩道橋で繋がっていて、回りには沢山の店も並び、とても便利な立地でした。ホテルの裏側には空港行きバス... Read more とても新しく清潔なホテルでした。従業員の皆さんはいつでもにこやかに接してくださり、とても気持ちよく滞在できました。駅からもハルカスからも地下、歩道橋で繋がっていて、回りには沢山の店も並び、とても便利な立地でした。ホテルの裏側には空港行きバスの停留所もありました。車で行きましたが、隣接の商業施設の地下駐車場が提携で、車も汚れず、車上荒らしの心配もなく過ごせました。出来れば、２４時間の割引ではなく、３０時間位にしてくれると、仕事でも使いやすいです。 部屋は広く清潔でした。通天閣が見えないことだけが残念でした。

It was a very new and clean hotel. The employees were always smiling and I was able to stay very comfortably. It was connected by a footbridge from the station and Harukas, and there were many shops around it, and it was a very convenient location. There was also a bus stop for the airport behind the hotel. I went by car, but the underground parking lot of the adjacent commercial facility was affiliated, and the car was not dirty and I could spend without worrying about the car crash. If possible, it will be easy to use at work if it is about 30 hours instead of a discount of 24 hours. The room was large and clean. It was only disappointing that Tsutenkaku could not be seen.

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位置優越，之前吃過早餐覺得缺乏精緻感，只有另外提供的法式吐司還不錯。或許可以有些改變，讓人更有續住的意願。（一樣的早餐吃二天也是膩啊，種類又不夠到二天可分開選）

The location is excellent, the breakfast has not been refined before, only the French toast is not bad. Maybe there may be some changes, and people will have more willingness to continue. (The same breakfast for two days is also greasy, the type is not enough to be separated in two days)

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喫煙ルームでお願いしましたが、タバコ臭が全然しませんでした。 快適に過ごせました。

We asked in smoking room, but did not smell cigarette at all. I was comfortable.

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整體感覺也是不錯，就是房間稍微小了一點，不過房間看出去的景觀也還不錯，最重要的就是地點非常得好，超級的方便，很適合阿倍野區首選。

The overall feeling is also good, that is, the room is a little smaller, but the view of the room is also good, the most important thing is that the location is very good, super convenient, very suitable for the choice of Abeno.

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新聞は無料でほしいかな・・・ 部屋の前にでも置いてくれると・・・

I want a newspaper for free ... If you leave it in front of the room ...

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早餐除了法式吐司具特色，其他品項普通 房間大小恰好，擺放28吋行李箱，不嫌擁擠 服務週到，不過住宿日期是隔二日，因此行李寄放於飯店，再次入住時竟然花了些時間在找行李，略扣點好感 地理位置優越，可是無法直接進出空橋，須要從飯店下至一樓再... Read more 早餐除了法式吐司具特色，其他品項普通 房間大小恰好，擺放28吋行李箱，不嫌擁擠 服務週到，不過住宿日期是隔二日，因此行李寄放於飯店，再次入住時竟然花了些時間在找行李，略扣點好感 地理位置優越，可是無法直接進出空橋，須要從飯店下至一樓再上二樓的空橋，對首次到訪旅客略不便

In addition to the French toast, the breakfast room is just the same size. The other room is just the size of the room. It is placed in a 28-foot suitcase. It is not crowded with good service. However, the accommodation date is two days apart. Therefore, the luggage is placed in the hotel and it is spent again when you check in again. Some time is looking for luggage, slightly deducted a good location, but can not directly enter and exit the empty bridge, from the hotel down to the first floor and then the second floor of the empty bridge, slightly inconvenient for the first visitor

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トラスティ阿倍野は前にも利用したことがあり、フロントの感じの良さや利便性などもよく気に入っていました。 やはりフロントの方は感じがよく気持ちよくチェックイン、アウトができました。 部屋のベッドメイキングに若干乱れがあり気になりました... Read more トラスティ阿倍野は前にも利用したことがあり、フロントの感じの良さや利便性などもよく気に入っていました。 やはりフロントの方は感じがよく気持ちよくチェックイン、アウトができました。 部屋のベッドメイキングに若干乱れがあり気になりました。 お風呂も壁の水滴が乾いた後が、清掃の際拭いてある感じではなかったので少し気持ちよくなく感じました。 最後にチェックアウトしたあと、お昼過ぎにレストランを利用しようとしたのですが、入り口に居ても誰もスタッフが出てこず、かなり待ちました。 そして、出てきたスタッフから一言もなく席を案内され、またそこから放置でした。 お水の提供なり、コートの預かりなり色々あるばすですが、誰も対応にこず 、やっと目のあった男性のスタッフがオーダーを聞きにきましたが、とてもホテルのレストランとは思えない対応で、申し訳ないですが気分がとても悪く、そこでお茶をする気がなくなりレストランを出ました。 最後にその印象が残ってしまい、トラスティ自体の評価もよくないものになりました。

Trusty Abeno had used it before and I liked the good feeling of the front desk and convenience as well. After all the front desk had a good feeling and I could feel comfortable checking in and out. There was somewhat disorder in the bed making of the room and I became interested. After bathing water droplets of the wall dried, I felt a little uncomfortable because it was not feeling wiped during cleaning. After checking out at the end, I tried to use the restaurant in the afternoon, but no one staff appeared at the entrance and waited quite a while. And, the staff who came out told us a seat without a word, and we left it there. Although there are supplies of water, there are various kinds of coat deposits, there are various kinds, but nobody corresponded, the staff of the men who finally had eyes came to ask the order, but it is very unlikely to be a hotel restaurant I'm sorry but I felt very bad, so I came out of the restaurant to discontinue tea there. The impression remained at the end, and the evaluation of the trustee itself became bad.

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大阪に行ったときは又使います

I will also use it when I go to Osaka

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立地がよくとても便利でした。期待していた以上に朝食が美味しかったです。室内の明かりが少し暗く、書き物や化粧では苦労しましたが、「よく眠れる」照明でした。部屋の冷蔵庫が満杯で、少し使いにくかったです。接客含め満足しています。また利用したいと思... Read more 立地がよくとても便利でした。期待していた以上に朝食が美味しかったです。室内の明かりが少し暗く、書き物や化粧では苦労しましたが、「よく眠れる」照明でした。部屋の冷蔵庫が満杯で、少し使いにくかったです。接客含め満足しています。また利用したいと思います、お世話になりました。

Location was very convenient very well. The breakfast was delicious more than I expected. The light in the room was a bit dark and it was difficult for writing and makeup, but it was a "sleepy" lighting. The refrigerator in the room was full and it was a bit hard to use. I am satisfied, including customer service. I would like to use it again, thank you for taking care of me.

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Good location, cozy bed, nice and helpful staff.

Good location, cozy bed, nice and helpful staff.

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Nice hotel with big room and near train station

Nice hotel with big room and near train station

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初めて利用させていただきましたが、サービス・設備も良く満足しています。次回も利用させていただきます。 ありがとうございました。

Although I used it for the first time, services and facilities are also satisfied well. I will also use it next time. Thank you very much.

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