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WE Hotel Toya

Resort
  • Hokkaido > Toya
WE Hotel Toya
 / Hokkaido Toya・Noboribetsu・Tomakomai 55

Overview

Welcome to WE Hotel Toya.
You may envelop yourself in the peaceful air of Toyako and refresh your mind and body.

You may feel the warmth of wood in this modern and stylish space which Mr.Kuma Kengo built known as the architect of Wa(Japan).
All of the rooms are facilitated with an open air bath and you may enjoy tea feeling the refreshing wind which blows through the Toyako lake.

Enjoy a high quality resort stay healed by the view of Toyako which changes its scenery according to the season.

※The photograph is just an example      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(9 reviews)

3.9/5

5

33%

4

44%

3

11%

2

-%

1

11%

 

Rooms4.2/5

Bath3.9/5

Breakfast3.8/5

Dinner3.2/5

Services3.7/5

Other Facilities4.0/5

Mr./Ms. M.T(53)

Total points

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Room type

2019-05-31

Lake View Double

この度は、心地よい時間の提供ありがとうございました。 お部屋があまりにも素敵過ぎて、引きこもりになってしまいました。窓から見える洞爺湖を独り占めしている感は至極の時間でした。ベットの位置からの眺望は最高にリラックスできました。 ... Read more この度は、心地よい時間の提供ありがとうございました。 お部屋があまりにも素敵過ぎて、引きこもりになってしまいました。窓から見える洞爺湖を独り占めしている感は至極の時間でした。ベットの位置からの眺望は最高にリラックスできました。 大浴場のお湯が熱いとあったので、心して入りましたが、やはり熱かったです(笑) その代わり、露天風呂が低い温度でゆっくりと景色を堪能することが出来ました。浴槽内の段差に工夫がありました。朝の大浴場は下が冷たく上が熱いという、昭和のお風呂のようでした。 残念な事は、浴槽の手前内側に緑色のぬめりのある汚れが付着していた事。これは大変残念な印象を残してしまいました。直ぐに改善できる事だと思いますので、着手して下さいね。 お部屋の露天風呂については、温泉ではないことはさほど問題ではなく、やはり露出の部分でしょうか。お部屋に専用のバスタオルが用意されていますので、それを利用したとしても、明るい時間には、道路や駐車場があまりにも近く抵抗がありました。私は夜満喫させていただきました。タオルを巻いたままで入浴する形での提供かとは思いますが、上がる時が困りました。お部屋を濡らしてしまう事になるからです。海外の方のご利用が多いという事であまりきになさらないのでしょうかね?私はお部屋を濡らしていけないとかなり気を遣いました。 それでも、お風呂好きな私はかなり楽しませて頂きました。 スタッフの方も笑顔が素敵でした。英語圏の方とは談笑している様子が見て取れましたが、日本人の私にはSmileのサービスしかありませんでした。もう少し日本語での会話が成立するくらいの語学力がある方もいらっしゃったら、プラスαの素敵な印象が私の中で残り、次に繋げられた事と思います。 この日の宿泊客は私の行動範囲内で日本語は聞こえて来ませんでした。海外専用なのかと場違いな所に来てしまったのかと思うくらいでした。 どのお国の方にも、平等なホスピタリティを。そして益々のご発展をお祈りいたします。 総じて、私に非日常と開放感を与えて下さりありがとうございました。

Thank you for providing a pleasant time this time. The room was too nice and I was withdrawn. The feeling of monopolizing Lake Toya seen from the window was an extraordinary time. The view from the bed position was very relaxing. As hot water of public bath was hot, we entered with heart, but still it was hot (lol) Instead, I was able to enjoy the scenery slowly at a low temperature in an open-air bath. There was a device in the step in the bathtub. The large public bath in the morning was like a Showa bath where the lower part is cold and the upper part is hot. A pity that there was a green slim stain on the inside of the front of the tub. This left a very disappointing impression. I think that it can be improved immediately, so please start. About the open-air bath of the room, it is not a problem so much that it is not a hot spring. There is a dedicated bath towel in the room, so even when using it, the road and parking lot were resisting too close during bright hours. I enjoyed it at night. I think it would be provided in the form of taking a bath as it was wrapped in a towel, but it was difficult for me to go up. It is because it will wet the room. Aren't you too scared because there are many overseas users? I was very careful that I could not get the room wet. Still, I love bathing and I enjoyed it quite a lot. The staff also had a nice smile. I could see that I was having a chat with an English-speaking person, but Japanese I only had Smile's service. If you have language skills that will enable you to speak a little more in Japanese, I think that a nice impression of plus α remains in me and I was connected next time. The guest of this day did not hear Japanese in my activity range. I was just wondering if I came to a place that was out of place and was only for overseas. Equal hospitality to all countries. And I wish for further development. In general, thank you for giving me a sense of freedom and openness.

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Mr./Ms. M.Y(31)

Total points

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Room type

2019-05-05

Lake View Twin

客室の露天風呂は目隠しがなく、駐車場や道を歩く方々から丸見えの状態なため利用出来ませんでした。 大浴場の内風呂は熱すぎて誰も入っていませんでした。露天風呂に他の宿泊者も入ったため落ち着かずすぐに出ました。露天風呂も外からの視線隠しがなく、... Read more 客室の露天風呂は目隠しがなく、駐車場や道を歩く方々から丸見えの状態なため利用出来ませんでした。 大浴場の内風呂は熱すぎて誰も入っていませんでした。露天風呂に他の宿泊者も入ったため落ち着かずすぐに出ました。露天風呂も外からの視線隠しがなく、外側で浸かると中が見える状態でした。 大浴場にタオルが置かれているとの説明はなく部屋からタオルを持っていったし、使用後のタオル入れは片付けの巡視がないのか入れ物から溢れて床に散乱していました。 丁寧な日本語で案内してくださる客室係の方には好感を持てましたが、他のスタッフの方々は全体的に接客が無愛想でスタッフ同士の私語も目立ち、何か依頼をしようという気にもなれませんでした。 クーポンを利用しての宿泊だったこともあり諦めましたが、今まで宿泊した中で1番疲れが取れず残念な宿でした。二度と再訪しません。

The open-air bath in the room was not blindfolded and could not be used due to the parking lot and people walking on the road being in a state of full visibility. The bath in the public bath was so hot that nobody was in it. As other guests entered into the open-air bath, I went out immediately without hesitation. The open-air bath also had no hidden eyes from the outside, and the inside could be seen if it was soaked outside. There was no explanation that towel was put in the large public bath, and I took a towel from the room, and the towel case after use overflowed from the container without a patrol of the close-up, and was scattered on the floor. Although I was able to like the room clerk who gave me guidance in a polite Japanese language, the other staff members were generally unfriendly to the customer service and the staff's private language was prominent among them, and I wanted to ask for something I could not get it. Although I had given up using the coupon, I gave up, but it was a disappointing hotel because I could not get the most tired of staying. I will not visit again.

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Mr./Ms. H.A(36)

Total points

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Room type

2019-05-01

Lake View Twin

子連れで2泊宿泊しました。子供に対してもスタッフの方皆、優しく対応していただき感謝しています。 スタッフの方は皆良い方でした。ありがとうございました。 お部屋は大人向けに作られているため子連れだと、お部屋の小物を壊さないか少し心配しまし... Read more 子連れで2泊宿泊しました。子供に対してもスタッフの方皆、優しく対応していただき感謝しています。 スタッフの方は皆良い方でした。ありがとうございました。 お部屋は大人向けに作られているため子連れだと、お部屋の小物を壊さないか少し心配しました。大人のみなら快適だったと思います。 お風呂は浴場は綺麗で眺めも良く、夜も朝もはいれて良かったです。お部屋のお風呂も外から見える場所にありますが、気にならなければいつでも入れて快適でした。 食事は朝食のビュッフェは良かったです。夕食は美味しかったですが、値段の割にはシンプルな内容で、他のサービスと比べて満足度はやや低かったです。 夫婦やカップルでお酒が好きな人には良いホテルだと思うので、いつか夫婦二人でまた行けたら良いなと思いました。

I stayed for 2 nights with my child. Thank you very much for your kind response to all the staff members. The staff were all good. Thank you very much. Because the room is made for adults, I was a little worried that I would not break the room accessories if I was a child. I think it was comfortable for adults only. The bath was beautiful and the view was good, and it was good to go to the night and the morning. There is place where bath of room is visible from the outside, but if you do not mind, it was always comfortable to put. Meal was good for breakfast buffet. The dinner was delicious but the content was simple for the price and the satisfaction was somewhat lower compared to other services. I think it is a good hotel for couples and couples who like to drink alcohol, so it would be good if someday the couple could go back again.

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Facility・services

Property

WE Hotel Toya

Address

293-1 Toyacho, Toyakocho, Toyako, Hokkaido  [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

55 room(s)

Restaurant

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Bath

There is an open air bath(heated water) which you may view the Toyako lake facilitated in all of the rooms
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Other facility information

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Information

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Notice

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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Sapporo:
2 hours from Sapporo station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

From Hakodate:
2 hours from Hakodate station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

293-1 Toyacho, Toyakocho, Toyako, Hokkaido

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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