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WE Hotel Toya

Resort
  • Hokkaido > Toya
WE Hotel Toya
 / Hokkaido Toya・Noboribetsu・Tomakomai 31

Overview

Welcome to WE Hotel Toya.
You may envelop yourself in the peaceful air of Toyako and refresh your mind and body.

You may feel the warmth of wood in this modern and stylish space which Mr.Kuma Kengo built known as the architect of Wa(Japan).
All of the rooms are facilitated with an open air bath and you may enjoy tea feeling the refreshing wind which blows through the Toyako lake.

Enjoy a high quality resort stay healed by the view of Toyako which changes its scenery according to the season.

※The photograph is just an example      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(8 reviews)

3.9/5

5

38%

4

38%

3

13%

2

-%

1

13%

 

Rooms4.1/5

Bath3.9/5

Breakfast3.6/5

Dinner3.2/5

Services3.8/5

Other Facilities4.0/5

Mr./Ms. M.Y(31)

Total points:

Select Date:2019-05-05

客室の露天風呂は目隠しがなく、駐車場や道を歩く方々から丸見えの状態なため利用出来ませんでした。 大浴場の内風呂は熱すぎて誰も入っていませんでした。露天風呂に他の宿泊者も入ったため落ち着かずすぐに出ました。露天風呂も外からの視線隠しがなく、... Read more 客室の露天風呂は目隠しがなく、駐車場や道を歩く方々から丸見えの状態なため利用出来ませんでした。 大浴場の内風呂は熱すぎて誰も入っていませんでした。露天風呂に他の宿泊者も入ったため落ち着かずすぐに出ました。露天風呂も外からの視線隠しがなく、外側で浸かると中が見える状態でした。 大浴場にタオルが置かれているとの説明はなく部屋からタオルを持っていったし、使用後のタオル入れは片付けの巡視がないのか入れ物から溢れて床に散乱していました。 丁寧な日本語で案内してくださる客室係の方には好感を持てましたが、他のスタッフの方々は全体的に接客が無愛想でスタッフ同士の私語も目立ち、何か依頼をしようという気にもなれませんでした。 クーポンを利用しての宿泊だったこともあり諦めましたが、今まで宿泊した中で1番疲れが取れず残念な宿でした。二度と再訪しません。

The open-air bath in the room was not blindfolded and could not be used due to the parking lot and people walking on the road being in a state of full visibility. The bath in the public bath was so hot that nobody was in it. As other guests entered into the open-air bath, I went out immediately without hesitation. The open-air bath also had no hidden eyes from the outside, and the inside could be seen if it was soaked outside. There was no explanation that towel was put in the large public bath, and I took a towel from the room, and the towel case after use overflowed from the container without a patrol of the close-up, and was scattered on the floor. Although I was able to like the room clerk who gave me guidance in a polite Japanese language, the other staff members were generally unfriendly to the customer service and the staff's private language was prominent among them, and I wanted to ask for something I could not get it. Although I had given up using the coupon, I gave up, but it was a disappointing hotel because I could not get the most tired of staying. I will not visit again.

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Mr./Ms. H.A(36)

Total points:

Select Date:2019-05-01

子連れで2泊宿泊しました。子供に対してもスタッフの方皆、優しく対応していただき感謝しています。 スタッフの方は皆良い方でした。ありがとうございました。 お部屋は大人向けに作られているため子連れだと、お部屋の小物を壊さないか少し心配しまし... Read more 子連れで2泊宿泊しました。子供に対してもスタッフの方皆、優しく対応していただき感謝しています。 スタッフの方は皆良い方でした。ありがとうございました。 お部屋は大人向けに作られているため子連れだと、お部屋の小物を壊さないか少し心配しました。大人のみなら快適だったと思います。 お風呂は浴場は綺麗で眺めも良く、夜も朝もはいれて良かったです。お部屋のお風呂も外から見える場所にありますが、気にならなければいつでも入れて快適でした。 食事は朝食のビュッフェは良かったです。夕食は美味しかったですが、値段の割にはシンプルな内容で、他のサービスと比べて満足度はやや低かったです。 夫婦やカップルでお酒が好きな人には良いホテルだと思うので、いつか夫婦二人でまた行けたら良いなと思いました。

I stayed for 2 nights with my child. Thank you very much for your kind response to all the staff members. The staff were all good. Thank you very much. Because the room is made for adults, I was a little worried that I would not break the room accessories if I was a child. I think it was comfortable for adults only. The bath was beautiful and the view was good, and it was good to go to the night and the morning. There is place where bath of room is visible from the outside, but if you do not mind, it was always comfortable to put. Meal was good for breakfast buffet. The dinner was delicious but the content was simple for the price and the satisfaction was somewhat lower compared to other services. I think it is a good hotel for couples and couples who like to drink alcohol, so it would be good if someday the couple could go back again.

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Mr./Ms. C.C(Private)

Total points:

Select Date:2019-02-07

酒店設計新穎,房間內落地窗即可全覽湖景,陽台的露天浴池,更是擁有絕佳的感受。惟建議早餐菜色種類可再增加一些,畢竟是高房價的酒店。

The hotel has a novel design, and the floor-to-ceiling windows in the room provide a panoramic view of the lake and the open-air bath on the balcony. However, it is recommended that the variety of breakfast dishes can be increased. After all, it is a high-priced hotel.

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Facility・services

Property

WE Hotel Toya

Address

293-1 Toyacho, Toyakocho, Toyako, Hokkaido  [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

55 room(s)

Restaurant

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Bath

There is an open air bath(heated water) which you may view the Toyako lake facilitated in all of the rooms
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Other facility information

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Information

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Notice

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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Sapporo:
2 hours from Sapporo station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

From Hakodate:
2 hours from Hakodate station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

293-1 Toyacho, Toyakocho, Toyako, Hokkaido

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Online

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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