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WE Hotel Toya

Resort
  • Hokkaido > Toya
WE Hotel Toya
 / Hokkaido Toya 55

Overview

Welcome to WE Hotel Toya.
You may envelop yourself in the peaceful air of Toyako and refresh your mind and body.

You may feel the warmth of wood in this modern and stylish space which Mr.Kuma Kengo built known as the architect of Wa(Japan).
All of the rooms are facilitated with an open air bath and you may enjoy tea feeling the refreshing wind which blows through the Toyako lake.

Enjoy a high quality resort stay healed by the view of Toyako which changes its scenery according to the season.

※The photograph is just an example      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(15 reviews)

4.1/5

5

40%

4

40%

3

13%

2

-%

1

7%

 

Rooms4.4/5

Bath4.1/5

Breakfast3.9/5

Dinner2.9/5

Services4.0/5

Other Facilities4.0/5

Mr./Ms. A.N(20)

Total points

Stayed in

Room type

2019-12-31

Lake View Double

年越しに2人で宿泊させていただきました。口コミを確認してから宿泊したので少し不安な部分があったのですが、全く違ったサービスをしていただいたので書かせていただきます。まずホテルについてすぐに温かいドリンク(説明付き)と温かいおしぼりをいただき... Read more 年越しに2人で宿泊させていただきました。口コミを確認してから宿泊したので少し不安な部分があったのですが、全く違ったサービスをしていただいたので書かせていただきます。まずホテルについてすぐに温かいドリンク(説明付き)と温かいおしぼりをいただきました。ドリンクもとても美味しくゆっくりソファーに座りながらチェックインをしました。外国人のスタッフでしたが、がんばって説明していただき、笑顔も素敵でした。その後施設を案内してもらいながら部屋に移動しました。館内や部屋の第一印象がとてもいいので、ぜひ楽しみにしていただきたいです。とても綺麗な作りになってます!部屋に果物とコーヒーメーカーがあり、とても嬉しかったです。夕食付きのプランではなかったので食べていないのですが、美味しそうな感じでつければよかったと後悔しました。部屋のお風呂も檜でとても落ち着いた感じでゆっくりできました。温度もちょうどよかったです。ただ、大浴場が広くてよかったのですが、たまたま故障していたのかシャワーの温度が冷たかったのと、露天風呂も冷たく長居できませんでした。すぐにあがって部屋のシャワーで暖まりました。アメニティーは豊富だったので特に不満はなかったのですが、露天風呂に入らなかったのは少し残念でした。朝食も種類豊富で楽しめました。特にパンの種類がたくさんあり、大きさもお店で売ってる並の大きさで驚きました。とても美味しかったです!日本人のスタッフも何人か見受けられたので安心感もありました。まわりにコンビニがないので不安でしたが、売店と呼ぶほどではないですがカップラーメンやつまみ、おかしも売ってありました。なにより帰りの送迎バスが事故?で使えなくなってしまった際に素早く台車を用意していただき駅まで送ってくださいました。素早い対応やホスピタリティがしっかりしているホテルだと思ったのでまた利用したいと思えました!この度はありがとうございました!

We stayed for two people over the year. I was a bit uneasy because I stayed after checking the word of mouth, but I wrote it because it provided a completely different service. First of all, we had a hot drink (with explanation) and a hot towel immediately after the hotel. The drink was very delicious and I checked in while sitting on the sofa. He was a foreign staff member, but he worked hard and explained, and his smile was wonderful. After that, I moved to the room while being guided through the facility. The first impression of the hall and the room is very good, so I hope you look forward to it. It is very beautiful! There was fruit and coffee maker in room and was very glad. I did not eat it because it was not a plan with dinner, but I regretted that it should have been tasted good. The bath in the room was also relaxed with a very calm feeling with cypress. The temperature was just right. However, it was good that the large communal bath was large, but it happened to be broken or the temperature of the shower was cold, and the open-air bath was cold and I could not stay long. We went up quickly and were warmed by shower of room. I wasn't particularly dissatisfied because the amenities were plentiful, but I was a little disappointed that I didn't take an open-air bath. Breakfast was also rich and enjoyable. In particular, there were many types of bread, and the size was astonishing at the size of a shop. It was very delicious! There were also some Japanese staff members, so there was a sense of security. I was worried because there were no convenience stores around, but there were also cup noodles, snacks and snacks, though not so much as a shop. Above all, the return shuttle bus is an accident? When we could not use it, we prepared a cart quickly and sent it to the station. I thought that it was a hotel with quick response and hospitality, so I wanted to use it again! Thank you for this time!

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Mr./Ms. K.S(Private)

Total points

Stayed in

Room type

2019-11-02

Lake View Twin

スタッフの方々は一生懸命でしたが、日本語がたどたどしい方が多くて、外国人向きのホテルかなという感じです。 お部屋はスタイリッシュで素敵でしたが、ベランダの露天風呂は外から見えないように工夫して欲しい。眺めを重視したいのはわかりますが、せめ... Read more スタッフの方々は一生懸命でしたが、日本語がたどたどしい方が多くて、外国人向きのホテルかなという感じです。 お部屋はスタイリッシュで素敵でしたが、ベランダの露天風呂は外から見えないように工夫して欲しい。眺めを重視したいのはわかりますが、せめて50センチくらいの覆いをつけるとか。せっかくのベランダも外に出られないのはもったいない。お土産等の売店が無いのは何故?近くにコンビニも無いので不便です。レストランは床がコンクリートで寒々として底冷えがする。夕食は値段のわりに全く期待はずれでがっかりしました。中途半端な和風中華料理で、これではまた来る気になれません。大浴場も素敵ですし、とてもおしゃれなホテルなのですから、料理はもっと頑張って頂きたいです。

The staff were working very hard, but there were many people who were fluent in Japanese, so it was a hotel for foreigners. The room was stylish and nice, but I would like the open-air bath on the veranda to be hidden from the outside. I understand that I want to focus on the view, but at least cover about 50 cm. It's a shame that you can't go out of your balcony. Why is there no souvenir shop? It is inconvenient because there is no convenience store nearby. The restaurant has a concrete floor and is cold. The dinner was disappointing because of the price. This is a half-priced Japanese-style Chinese dish, so I don't feel like coming again. The public bath is also nice and it is a very stylish hotel, so I would like you to do your best.

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Mr./Ms. J.L(46)

Total points

Stayed in

Room type

2019-07-27

Lake View Triple

Satisfied to this hotel except the basin tap is not user friendly.

Satisfied to this hotel except the basin tap is not user friendly.

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Facility・services

Property

WE Hotel Toya

Address

293-1 Toyacho, Toyakocho, Toyako, Hokkaido  [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

55 room(s)

Restaurant

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Bath

There is an open air bath(heated water) which you may view the Toyako lake facilitated in all of the rooms
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Other facility information

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Information

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Notice

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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Sapporo:
2 hours from Sapporo station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

From Hakodate:
2 hours from Hakodate station to Toya station by limited express Super Hokuto.  30 minutes by free hotel shuttle bus.

293-1 Toyacho, Toyakocho, Toyako, Hokkaido

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