ザ・ゲートホテル東京 by HULIC The Gate Hotel Tokyo by HULIC

Notice from the hotel

For customer health and safety
<When using the hotel>
All customers are requested to measure temperature, disinfect and wear a mask.
<At check-in/check-out>
Installation of thermography camera: It is installed at the front counter to check the health condition of the customer.
Acrylic stand installation: An acrylic stand is installed at the front counter to prevent contact and splash infections.
-Social distance: We have a line regulation so that people can line up at intervals of about 2 m (at least 1 m), and the staff is considering to avoid congestion.
Writing instruments will be disinfected after each usage at the front counter.
Acquisition of in-house information by QR code:In order to avoid congestion and contact, we recommend guests to screen the QR code and read the hotel information from the customer's own device instead of reading the in-house explanation by the employee. You can also view information about the facility from the "TV Information" in the guest room.
Non-contact check-out: We recommend express check-out, which can be done at the guest room.
Be sure to disinfect: Thoroughly disinfect the returned room key.
<Room (cleaning)>
Setting 7 deep clean points: The most frequently touched parts are additionally sterilized. (Door knobs, electrical and lighting switches, telephones, TV remote controls, faucets, handrails and handles, bathroom floors)
Removal of paper amenities: Ballpoint pens, memo papers, and guest books have been removed, and we are switching to providing them upon request.
Alcohol disinfectant installation: We have installed an antiseptic solution that can be used freely in the guest room. Please use disinfectant on tissue paper etc. You can also use it to disinfect your hands.
Disposable slippers are available for customers who wish.
<Public area>
Installation of space sterilization "Electra SP": We have installed "Electra SP" in the lobby on the 4th floor to generate low-concentration chlorine dioxide, which has an oxidative modification effect on viruses and bacteria.
Cleaning many times: A deep clean area is set in the public area to increase the frequency of cleaning.
Installation of disinfectant solution for customers: We have installed disinfectant solution for customers at the main entrances and exits and areas where there are many uses.
<Restaurant>
Acrylic stand installation: An acrylic stand is installed at the restaurant reception to prevent contact and splash infections.
Request for decentralized use: We are requesting to manage the congestion status of restaurants and decentralize entry times.
Salad station (buffet style) suspension: We are converting to the set menu.
Regular ventilation and disinfection: The restaurant is closed, and the inside of the restaurant is cleaned, disinfected and ventilated.
Table layout that avoids closeness: We are considering the table layout at intervals of about 2 m (at least 1 m) or keeping the seats open.
Menu browsing by QR code: You can browse the menu by scanning the QR code from your own device instead of the menu book.
-Change table set: Cutlery sets (forks, spoons, etc.) are available in bags.
Setting of 4 deep clean points: Cleaning and disinfection of tables, chairs, menu books and casters (salt, pepper, etc.) sets are strengthened.
High temperature cleaning of tableware (plates, glasses) and cutlery: We perform high temperature cleaning at 85°C or higher.
 
For employee health and safety
Efforts to protect the safety of employees: Hotel employees will be provided with hygiene products and training to strengthen self-management regarding hygiene in order to protect their own health.
Wearing mask and face shield: The front staff and restaurant reception staff wear masks. Also, wear a face shield if necessary.
Temperature measurement at work: All employees always measure temperature at work.
Always 3 avoidance: We practice 3 avoidance during breaks.
Enhanced cleanliness: Uniforms are frequently washed and replaced.
Self-restraint for overseas travel: We are requesting employees to refrain from overseas travel.
Self-restraint at meetings: We ask our employees to refrain from attending meetings where large numbers of people talk in a closed space.
 
Facility Features of THE GATE HOTEL
The hotel has a design that takes in the outside air and feels the outside air.
There is a rooftop terrace and guest rooms where you can feel the outside air.
There is an outdoor eating and drinking space.
-All rooms are equipped with ventilation openings that allow a moderate amount of natural air to be taken in.