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箱根の名湯 松坂屋本店 Matsuzakaya Honten

Ryokan/Inn
  • Kanagawa > Hakone
Matsuzakaya Honten / Kanagawa Hakone 1

Overview

It is a hotel which has a long history of 350 years since its establishment.
Enjoy the atmosphere of a station at the long established accommodation of Hakone, Matsuzakaya Hoten.

At the 4000 tsubo area of the hotel, stands 6 types of houses.
You may view the garden which changes its expression according to season from the rooms which adds up to a total of 22.
The Ashinoyu hot spring which the historical figures have bathed will envelop your body strongly and comfortably.

The hotel which is full of historical romance with its history of Kido Takayoshi and Saigo Takamori staying at the hotel, is a place where you may also savor the station Kaiseki that fills the air with Meiji Restoration.

Five private baths were newly opened in April 2019.
You can enjoy the 100% naturally sourced hot springs in the hotel.

Please spend a time in bliss, in which your body and mind will be healed.      
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Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(21 reviews)

4.8/5

5

81%

4

19%

3

-%

2

-%

1

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Rooms4.8/5

Bath4.6/5

Breakfast4.7/5

Dinner4.8/5

Services4.9/5

Other Facilities4.6/5

Mr./Ms. M.T(48)

Total points

Stayed in

Room type

2019-08-17

Kakumeikan

全体的に良かった。 貸し切り露天は、沖縄の百名伽藍を思い出させる素晴らしさだった。 清潔で広くて、リラックス出来るスペースもあって。 小さなテーブルと飲み物、タオルがあれば完璧。 お風呂も本当に気持ちよかった。 湯の花久しぶり... Read more 全体的に良かった。 貸し切り露天は、沖縄の百名伽藍を思い出させる素晴らしさだった。 清潔で広くて、リラックス出来るスペースもあって。 小さなテーブルと飲み物、タオルがあれば完璧。 お風呂も本当に気持ちよかった。 湯の花久しぶりに見て、少し驚いたがいいお湯だった。 内湯だけだったのと、タオルが使い放題じゃないのが難点というか残念ポイント。 簡単に改善出来るところなので、タオルは貸し切り露天と大浴場に使い放題で置いておくべきだと思う。 素敵な建物、いいお湯、気持ちいい!ってなるところに濡れたタオルは不要。タオルを持っていくのも煩わしい。 お部屋は広くて清潔で、ベッドが寝心地良かった。 室内の冷蔵庫の中身が有料、しかも缶のコーラが300円超えに貧乏臭さを感じた。 水も300円超え… このレベルの旅館でこれはないかと。 冷蔵庫自体もしょぼいし、ガッカリだった。 これも簡単に改善出来ると思います。 お安い旅館ではないのだから、冷蔵庫の中身は無料にしましょうよ(^_^;) 肝心の食事は、目にも美しく味も良かった。 揚げ物が冷えていたのがアレ?という感じ。 それでも美味しくいただいていたのだが… 妻が辛いもの苦手と伝えていて、スタッフにも伝わっていたはずなのに メインの肉料理のタレが柚子胡椒味噌ダレ。 なかなかに辛いです。 その辛さが口にヒリヒリと残る中、新生姜の炊き込みご飯がきました。 熱い、辛い… 全てが台無しになってしまいました。 メインと締めのご飯が美味しく食べられないのは最悪です。 結局、妻はお肉とご飯はほとんど食べられませんでした。 朝食はとても美味しかったです。 料理人にとっては辛くなかったんでしょうね。 人それぞれだと思います。 でも、それじゃ苦手と伝えた意味がない。 素晴らしい宿だったので、余計に非常に残念な食事になってしまいました。 それから、レビューに食べられなかったご飯をおにぎりにして夜食にしてくれたとありましたが、全く減ってなかった我が家のご飯はそのままでした。 スタッフによって対応が変わるのもどうなのかな?と思いました。

Overall it was good. The reserved open-air was a wonderful reminder of Okinawa's 100 famous temples. There is a clean, spacious and relaxing space. Perfect with a small table, drinks and towels. The bath was really nice too. I was surprised a little after seeing Yunohana for a long time, but it was a nice hot water. It was a pity that it was difficult to use towels as much as you could. Since it can be easily improved, towels should be left unrestrictedly in the private outdoor baths and public baths. Nice building, nice hot water, comfortable! There is no need for a wet towel. It is also annoying to bring towels. The room was large and clean and the bed was comfortable. The contents of the refrigerator in the room were charged, and the cola of the can felt a poor odor over 300 yen. Water also exceeds 300 yen ... This is an inn at this level. The refrigerator itself was awkward and disappointed. I think this can be improved easily. Because it is not a cheap inn, let's make the contents of the refrigerator free (^ _ ^;) The essential meal was beautiful in eyes and taste. Is the fried food cold? That feeling. Still it was delicious ... Even though my wife told me that I was not good at it The main meat sauce is eggplant miso sauce. It ’s very hard. While the spiciness was still tingling in the mouth, new rice cakes were cooked. Hot and spicy ... Everything has been ruined. It is the worst that the main and closing rice cannot be eaten deliciously. After all, my wife could hardly eat meat and rice. The breakfast was very delicious. I guess it wasn't painful for the cook. I think each person. But that doesn't mean that I'm not good at it. Because it was a wonderful inn, it was a very disappointing meal. After that, the rice that I couldn't eat in the review was cooked as a midnight snack, but my rice that hadn't decreased at all was unchanged. How is the response changed by the staff? I thought.

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Mr./Ms. S.I(29)

Total points

Stayed in

Room type

2019-08-17

Kakumeikan

今までいった旅館で一番でした。

It was the best ryokan ever.

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Mr./Ms. M.H(53)

Total points

Stayed in

Room type

2019-08-10

Shiranso

従業員の方々の接客が非常に丁寧で 気持ちよく過ごすことができました! 外国人の従業員の方も日本語が流暢で 従業員の接客、サービスは総じて素晴らしいものでした。 料理も一品一品丁寧に作られており、 とても美味しかったです! また一... Read more 従業員の方々の接客が非常に丁寧で 気持ちよく過ごすことができました! 外国人の従業員の方も日本語が流暢で 従業員の接客、サービスは総じて素晴らしいものでした。 料理も一品一品丁寧に作られており、 とても美味しかったです! また一品一品従業員の方が料理の説明を してくれた点もよかったです。 歴史を感じる旅館ながらも、館内は清掃が 行き届いており、非常に快適に過ごせました! ありがとうございました! 1つ注意点を申しあげるなら、階段や段差が 館内に多いので、年配の方や足が不自由な方には 少し宿泊をおすすめできません、、

The customer service was very polite and pleasant! Foreign employees were also fluent in Japanese and the service and service of the employees were generally excellent. The dishes are carefully prepared one by one and it was very delicious! I also liked the fact that one by one employees explained the dishes. Even though it is a ryokan that feels like history, the inside of the building was well-cleaned and it was very comfortable! Thank you very much! One point to note is that there are many stairs and steps in the building, so we can't recommend staying a bit for older people or for those who have difficulty walking,

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Facility・services

Property

Matsuzakaya Honten

Address

57 Ashinoyu, Hakonemachi, Ashigarashimogun, Kanagawa prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯

Number of guest rooms

22 room(s)

Restaurant

For dinner, Shukuba(station) Kaiseki will be served which was once served when it was bustling as the accommodation of Hakone. With its nostalgic atmosphere, you may enjoy the taste of the civilization progress.

For breakfast, "travelers breakfast" will be offered which nourishes the traveler with healthy food such as mugitororo. Please savor the simple yet delicious taste which will remove the fatigue of your trip.

Time of meals:
Dinner:OPEN 6:00pm-9:00pm(L.O.7:30pm)
Breakfast:OPEN 8:00am-10:00am(L.O.9:00am)
For allergies:It will be handled as much as possible therefore please inform at the time of booking.  Please take into consideration that it may not be supported if it is the day of your stay.
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Bath

200 liters of hot spring flow every minute which changes its color depending on the weather and temperature. Taking advantage of the abundant volume of hot spring, you may enjoy natural hot spring which is rare in Hakone. Enjoy the famous hot spring which was chosen as the seven hot springs of Hakone during the Edo period, in the public big bath and the open air bath facilitated in the room.
Please enjoy the fresh hot spring of Ashinoyu which was approved as the first national recreation hot spring resort in Kanagawa.

Large public bath, separated by sex:
  Usage time
Check in ~ 1:00 am / 5:00 am ~ 9:30 am

<Free reserved open-air bath>
  Usage time
Check in ~ ~ 11:45 pm / 7:00 am ~ 9:45 am (1 time 45 minutes)
  How to use:
After check-in, you can make a reservation at the front desk.
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Other facility information

Please contact the hotels/ryokans directly for more details.
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Information

The land of history  Hakone Ashinoyu hot spring

Ashinoyu is a hot spring area which has deep history among Hakone with its Buddha stone figures, stone pagodas and many historical sites existing since the Kamakura era. Higashikoan where writers and artists gathered during the Edo period is in the Kumano jinja(temple) which is next to our hotel.

Ashinoyu is along the national highway route 1 and is of good location for transportation. Lake Ashinoko which is popular for sight seeing Hakone is about 8 minutes by car.
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Notice

Please contact the hotels/ryokans directly for more details.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Print out the access and map:
(Bus) Approx.25 minutes from Hakoneyumoto station by Hakone Tozan bus of Hakonemachi direction or Motohakoneko direction which has the route symbol H, get off at Higashiashinoyu, 3 minutes by foot.

57 Ashinoyu, Hakonemachi, Ashigarashimogun, Kanagawa prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need. Feel free to contact us.

Concierge Offline

+81-50-3066-0628

10:00-19:00
(JST Weekdays)

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