洞爺サンパレスリゾート＆スパ Toya sun palace resort & spa

Name: Toya sun palace resort & spa
Rating: 4.0

Resort

Hokkaido > Toya
Toyako Onsen

Overview

Wrapped by a beautiful lake in the northern land.
Have a trip that will wash away your heart and body at “Toya sun palace resort & spa.”

Quiet lake surface changes its expression moment by moment.
Lake Toya scenery is like a painting from the guest room window.
You can choose the room according to your travel purposes, from the Japanese style room, western style room or Japanese and western style room.

Enjoy bathing from a variety of types like the lie-down bath, or the ukiyu public bath.
Our pride is the open-air bath that makes you feel like you can swim straight to lake Toya.
Heal your tired body at the spacious hot spring that feels like have become one with the lake.

Room types

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(4 reviews)

50%

25%

Rooms4.8/5

Bath4.8/5

Breakfast4.5/5

Dinner3.8/5

Services3.3/5

Other Facilities4.3/5

Mr./Ms. Y.N(48)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner3/5

Services3/5

Other Facilities5/5

2019-09-28

Hotel's Choice!

良い思い出に成りました

It was a good memory

Read in English Original Text

Mr./Ms. M.I(22)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-08-12

Modern Japanese Room

宿泊中に熱を出してしまい困っていたところお部屋まで水まくらを持ってきてくださりとても助かりました。本当にありがとうございました。食事はバイキングを選んだのですがどの料理も美味しく感動しました。必ずまた行きます。

When I was in trouble because I had a fever during my stay, I brought a water pillow to my room. I'm really thankful to you. I chose buffet for the meal, but all the dishes were delicious. I will go there again.

Read in English Original Text

Mr./Ms. Y.S(47)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast3/5

Dinner2/5

Services1/5

Other Facilities3/5

2019-05-17

Modern Japanese Room

ホテルはとてもキレイになっていた。露天風呂も立ち湯になっていて、洞爺湖が見られて良かった。部屋も良かった。しかしスタッフが淡々と仕事をしていて、すれ違っても仕事中でも、ロビーでも温泉でもレストランでも、笑顔も挨拶もほぼ無く、従業員の良さは感... Read more ホテルはとてもキレイになっていた。露天風呂も立ち湯になっていて、洞爺湖が見られて良かった。部屋も良かった。しかしスタッフが淡々と仕事をしていて、すれ違っても仕事中でも、ロビーでも温泉でもレストランでも、笑顔も挨拶もほぼ無く、従業員の良さは感じられなかったなぁー。大きい温泉ホテルなので仕方ないのかとも思うが…また朝の８時から、宿泊客が寛ぐ洞爺湖が見られるロビーを掃除機をかけていたのにはびっくりした。コードに引っ掛かったら危ないので、せめてコードレスでお願いしたい。

The hotel was very clean. The outdoor bath was also standing and it was good to see Lake Toya. The room was good too. However, the staff worked casually, and in the lobby, at the hot spring, at the restaurant, there were almost no smiles or greetings, and the goodness of the employees was not felt. I think it can not be helped because it is a large hot spring hotel ... but also from 8 am in the morning, I was surprised that I was vacuuming the lobby where you can see Lake Toya where guests can relax. It would be dangerous if I got stuck in the cord, so I would like cordless at least.

Read in English Original Text

All Reviews

Facility・services

: Property

Toya sun palace resort & spa

: Address

Toyako onsen 7-1 , Sobetsu cho, Usu gun, Hokkaido　[View map]

: check-in / check-out time

14:00 / 10:00

CI/CO time may be different depending on plan.

: Credit card

VISA/JCB

: Number of guest rooms

324 room(s)

Restaurant

Restaurant “Palacio”
Restaurant “Shinrin dining”

The venue will be presented on the day of your arrival. You cannot choose in advance.
(Except for the Shinrin dining promise plan)

Bath

Public bath: Minami, Kanan open-air bath 5:00am～25:00
Close at 25：00～5：00am
Male and female exchange system
Sauna: 11：00am～22：00

Free after bath drink service at the terrace. （6：00am～22：00）
You can use the public bath and pool for free from 10am if you are staying at our hotel.

Other facility information

Water Land（pool） 10:00am～21:00
Beauty corner “La celebis”
Lounge
Night lounge The BAR

Information

Free transportation service/ (reservation required at least 8 days before your stay)
Free transportation service from Sapporo city! Please write in the remarks section if you want to reserve a spot.
Outward/return trip location:
Sapporo city Chuo ku Odori nishi 4 chome, back Dougin building (south side) 
Reception location: 
Sapporo city Chuo ku Odori nishi 4 chome, Dougin building B1 subway Odori station exit 9 direct location
(Go up the stairs after subway Odori station exit 9 and turn right in the middle of the stairs)

You can not enter Dougin personal lounge.
Please check our official website for more details.
Children from 0-2 years old can ride on their parents lap.
More than 10 people reservation is not allowed.
We might not be able to meet your request if it is full. We will let you know by email or phone call in that case.

Notice

Plans we have on our website are for personal customers.
We do not accept reservation through travel agencies, land operator, or resale.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From New Chitose airport:
JR Muroran main line New Chitose airport→ Minami Chitose (rapid airport), Minami Chitose→ Touya station (JR limited express Hokuto) → Bus Muroran main line towards Toyako onsen about 30 minutes, get off at Toyako onsen bus terminal exit→ about 25 minutes walk or 5 minutes by taxi

From Sapporo city:
Free transportation bus service everyday!

Acceptance from 12:45am.
Sapporo city Chuo ku Odori nishi 4 chome, Dougin building B1 (subway Odori station exit 9)
(Departure location)
Sapporo city Chuo ku Odori nishi 4 chome, back Dougin building (south side) 13:00 departure

Reservation required at least 8 days before the arrival day.

Toyako onsen 7-1 , Sobetsu cho, Usu gun, Hokkaido

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