Countermeasures for COVID-19
Hand sanitizer provided
Ensure Social Distancing
Guidelines for employees
Guidelines for guests
Countermeasures for COVID-19
- Hand sanitizer provided
- Hand sanitizers are placed in all guest rooms
- Hand sanitizers are available in public areas
- High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
- High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.
- Guest rooms are ventilated before and after each guest use.
- Public areas are ventilated frequently.
- Ensure Social Distancing
- Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.
- Social distancing is ensured by changing restaurant layout or installing partition.
- Dining options in room or private dining room available.
- Capacity is limited in public bath areas.
- Guidelines for employees
- Our staff conduct hand washing, gargling, and face mask application.
- Our staff undergoes daily health check.
- Guidelines for guests
- Wearing a face mask, hand washing, and gargling is required.
- To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
- Occupancy is modified to avoid high contact and remain social distancing.
Notice from the hotel
Thank you for your continued support of Yuzawa New Otani. At Yuzawa New Otani, we take the following measures in order to prevent infection and prevent new coronavirus infectious diseases, taking the health and safety of our customers into consideration first. Regarding the following measures, we are taking measures with reference to the [Guideline for Corresponding New Coronaviruses in Accommodation Facilities (First Edition)] created by the National Ryokan Hotel Sanitation Federation. Guests are kindly requested to wear a mask in the room where they are staying and at all times other than for bathing and eating. In addition, please use the antiseptic solution prepared in various places in the hotel, and if you feel unwell or feel unwell, please notify the staff nearby. We would like to ask our customers for their understanding and cooperation. <Measures to prevent the spread of coronavirus infection> -In addition to the following support, we are working to prevent the spread of infection by creating a detailed manual. If you have any questions, please contact the hotel. ----- ○ We perform regular sterilization and disinfection work on every part of the building and on the door knob and other details. ○ We will guide you through the cleaning, ventilation and disinfection work of your accommodation room. ○The number of guests is limited, and control is performed to avoid congestion. ○ We use partitioning etc. for face-to-face contact points and take measures to prevent flying infection. ○We manage the physical condition of all staff and wear masks to provide services. ●Please be advised that all guests are not allowed to enter the facility if their temperature is higher than 37.5 degrees Celsius. In that case, we will provide assistance such as transportation for medical examination. ----- Please check the official website for the details of correspondence. https://www.yuzawa-newotani.jp/detail.php?dp=20200605103722 (Official website "About measures to prevent new coronavirus infections") We would like to ask our customers for their understanding and cooperation. HRT New Otani Co., Ltd. Yuzawa New Otani
Yuzawa town has flourished as a post town with a hot spring that is said to have been discovered at the end of the Heian era. The non stop flowing hot spring has been a treasured heritage of the people as a symbol of the town from years ago even before the winter ski slopes became popular. Echigo yuzawa hot spring “nature’s grace” will bring healing and health. There are 2 unique baths and clean bright public bath at Yuzawa New Otani. We will prepare a natural hot spring private bath too. Enjoy dinner with our hotel original set menu “Gozen dinner.” The concept of the dishes is to have a meal with “delicious food little by little”. It will be an enjoyable seasonal meal that starts with a box appetizer with 6 different pleasures. Yuzawa New Otani is the hotel with the second longest history within Tokyo Kioicho “Hotel New Otani.” We want to be “just my size” with a hot spring and attentive service and all the convenience that other small inns can not mimic.
- Rooms (-)
- Plan (-)
Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.
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Yuzawa New Otani
Yuzawa 330, Minamiuonuma gun, Niigata [View map]
check-in / check-out time
15:00 / 10:00
CI/CO time may be different depending on plan.
Number of guest rooms
RESORT DINING THE SNOW Open hours：17:30～21:00（reservation required） There is a menu available without reservation.Read moreClose
You can enjoy the unique public bath in the morning and evening that has an exchange system. Japanese-style open-air bath: Countryside emotion where you can immerse yourself leisurely at the open-air bath nestled with natural rock. Take a deep breath of the mountain air and feel your body filled with warmth. Enjoy relaxing in the open-air bath. Jade super Jacuzzi: The best bath with 1,500 pieces of jade gemstones that are spread. In this “super” bath you can expect 3 healing aspects, relaxing Jacuzzi, hot spring, and jade power.Read moreClose
Other facility information
We have a ski locker, changing room, and rental shop in winter for customers who want to enjoy skiing and snowboarding. All rooms are equipped with free Wi-Fi (a password is necessary). Please make sure to use these facilities if you need the internet in the room. In the hotel itself, you can use Wi-Fi in the lobby, guest rooms and each banquet room. Please understand that the connection does not reach the public bath or the restaurants.Read moreClose
Big and small banquet halls are available for meetings or workshops.Read moreClose
Please contact the hotels/ryokans directly for more details.Read moreClose
- Bath tax
- Children allowed
- Room service
- Transportation service
- Parking area
- Hot spring
- Fresh hot spring
- Room with outdoor spa
- Public spa
- Private spa
- Indoor pool
- Outdoor pool
- Esthe/Spa facility
- Fitness facility
- Barrier free
- 5 min walk from station
- Pets allowed
- Breakfast in room
- Dinner in room
- Open air bath
- Night view
- Ocean view
The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.
Access by public transportation.
From Tokyo area: Tokyo station→ Joetsu bullet train→ Echigoyuzawa station. About 70 minutes 7 minutes walk from Echigoyuzawa station. (Free transportation service available) Please call to the hotel when you arrive at Echigoyuzawa station. Transportation service time: 8：00- around 20：00
Yuzawa 330, Minamiuonuma gun, Niigata
Contact the Relux concierge
Relux concierges will help you with anything you need.Feel free to contact us.