ONSEN RYOKAN YUEN SHINJUKU

Name: ONSEN RYOKAN YUEN SHINJUKU
Rating: 4.4

Concept Hotel

Tokyo > Shinjuku

ONSEN RYOKAN YUEN SHINJUKU / Tokyo Shinjuku・Nakano・Suginami・Kichijoji 43

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

View details

: Hand sanitizer provided
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by installing physical barriers, such as clear plastic sneeze guards.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.

Notice from the hotel

Although the Tokyo Metropolitan Government has announced the cancellation of the emergency declaration, we will continue to implement measures to prevent the spread of the new coronavirus infection.
We will take the health and safety of our customers and employees as our top priority and take countermeasures.
We sincerely apologize for any inconvenience and concern, but we would like to ask for your understanding and cooperation.

About sales of in-house facilities
●1F Restaurant "Katatojo"
We will resume lunchtime from Tuesday, May 26th. (Reduced sales)
Also, from 6/1 (Monday), dinner time will be normal. Please feel free to visit us as we can accommodate guests other than staying guests.
*Please note that since the number of seats is fewer than usual, it may be difficult to make a reservation.

The business hours during this period are as follows.

From Monday, June 1 to the time being
Breakfast 7:00-10:00 (L.O9:30) *Guests only
Lunch 11:30~14:00(L.O13:30)
Dinner 17:30 ~ 22:00 (L.O21:00)

*The closing time may be shortened depending on the reservation status as of 20:00 on the day.
If you are considering using the restaurant, we recommend you make a reservation in advance.

●18F large public bath (guests only)
To reduce congestion, we will change the opening time from the afternoon of May 26th to 13:00.
Public bath opening hours 13:00~2:00 (last entry 1:45), 6:00~10:00
*We thoroughly disinfect and sterilize large public baths and lounges,
Please judge the use by yourself.

About infection prevention measures for employees
・It is mandatory to wear a mask while working.
・We are obliged to measure the temperature when going to work, and we are thoroughly managing the physical condition.
・We try to thoroughly disinfect alcohol, wash hands and gargle.

Request for cooperation to customers
・Alcohol disinfectants are installed at the entrance and lobby. Please be sure to cooperate with hand disinfection when entering the building.
・Thank you for all customers who will be staying and using the restaurant.
We are very sorry for those who are not in good physical condition or who have a body temperature of 37.5 degrees or higher, but we may refuse use of the facilities. If you feel unwell during your stay, please notify the front desk.
・For the time being, we will increase the lock time of the front door at night from 0:00 to 7:00.

We will keep an eye on the conditions that change day by day, and will make every effort to ensure that our customers can stay with peace of mind.
The business policy may change from time to time depending on the situation.
The latest information will be announced on the official website.

We pray for the quickest possible convergence, and sincerely appreciate your understanding and cooperation.
Thank you.

Overview

In the spring of 2019, ONSEN RYOKAN YUEN SHINJUKU is going to open.  Shinjuku is the place that used to be the flourishing post-town of Koshu-Kaido in the Edo period.

Surrounded by a jungle of high-rise buildings, suddenly appears the Japanese style inn.

YUEN, which means the beginning of things or the origin, is the space that welcomes tourists from home and abroad.

Take off your shoes and relax in your room.  You can feel the four seasons of Japan from arrangements.

In the open-air bath, there is a hot spring that is delivered from Hakone.

Embrace your body and soul with the warmth of the hot spring, and it might be a good idea to reflect on the day of the trip.

Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(58 reviews)

57%

31%

Rooms4.2/5

Bath4.3/5

Breakfast4.5/5

Dinner4.7/5

Services4.4/5

Other Facilities4.1/5

Mr./Ms. T.M(41)

Total points

Stayed in

Room type

：

Rooms4/5

Bath3/5

Breakfast-

Dinner-

Services4/5

Other Facilities3/5

2020-02-04

Semi-Double Room

nice hotel design and decoration, comfortable. only a little bit far to the shopping center

Mr./Ms. N.S(23)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities4/5

2020-06-27

Semi-Double Room

暖簾をくぐった瞬間から、新宿にいることを忘れてしまいました。部屋の設備はしっかりされているものの、世界観を壊さないように収納が工夫されていて、とても快適でした。和菓子とおかき二種類どちらも美味しかったです。館内は浴衣でのんびり過ごせまし... Read more 暖簾をくぐった瞬間から、新宿にいることを忘れてしまいました。部屋の設備はしっかりされているものの、世界観を壊さないように収納が工夫されていて、とても快適でした。和菓子とおかき二種類どちらも美味しかったです。館内は浴衣でのんびり過ごせました。露天風呂からは都庁や新宿の夜景が楽しめました。他にはない、非日常的な空間でした。湯上りラウンジのアイスキャンディーのサービスも嬉しかったです。お風呂のロッカーの鍵が開けられなくなってしまったのですが、受付に連絡したら即座に丁寧に対応してくださいました。わたしが鍵の使い方を熟知しておらず、ご迷惑をおかけしてしまったにも関わらず、笑顔でご対応いただき、本当にありがとうございました。

I forgot to be in Shinjuku from the moment I passed through the goodwill. The equipment in the room was solid, but the storage was devised so as not to damage the view of the world, and it was very comfortable. Both the Japanese sweets and the two types of okaki were delicious. I was able to relax in the yukata inside the building. From the open-air bath, we could enjoy the night view of Tokyo Metropolitan Government and Shinjuku. It was an extraordinary space like no other. I also enjoyed the ice candy service at the bath lounge. I couldn't unlock the locker for the bath, but when I contacted the reception desk, I responded immediately and politely. Thank you very much for your support with a smile, even though I am not familiar with how to use the key and caused inconvenience.

Read in English Original Text

Mr./Ms. S.S(22)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-03-24

Semi-Double Room

一昨日から2日間ご利用させていただきました。落ち着いた雰囲気で接客もサービスもとても満足なものでした。これからも東京に行った時にはご利用させていただこうかなと思いました。ありがとうございます。

We used for two days from yesterday. Customer service and service were very satisfying in a calm atmosphere. I wondered if I would use it when I went to Tokyo. Thank you very much.

Read in English Original Text

All Reviews

Facility・services

: Property

ONSEN RYOKAN YUEN SHINJUKU

: Address

Shinjuku 5-3-18, Shinjuku ward, Tokyo 　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/CEDYNA/DEBIT/UFJ/UC/DC/DISCOVER

: Number of guest rooms

193 room(s)

Restaurant

Restaurant name: Kakatoujou
Dishes: A wide range of “Japanese dishes” like an izakaya menu

Breakfast: Japanese set 

Lunch: Tempura, sashimi, and other set meals

Dinner: Meat teppanyaki

(business hours)
Breakfast 7: 00-10: 00 (L / O9: 30)
Lunch 11: 30-15: 00 (L / O14: 30)
Dinner 17: 30-22: 00 (L / O21: 30)

We also accept reservations.
Please contact the restaurant directly by phone: 03-5361-8354.

Bath

A big public bath on the 18th floor (top floor)
Enjoy the hot spring delivered from Hakone.

business hours
15: 00-26: 00 (Last entry 25:45)
6: 00-10: 00
* It is very crowded around 24:00.

Other facility information

Please contact the hotels/ryokans directly for more details.

Information

Future business policy accompanying the cancellation of the emergency declaration

About sales of in-house facilities
1F Restaurant Summer Lower Winter Upper
We will resume lunchtime from Tuesday, May 26th. (Reduced sales)
Also, from 6/1 (Monday), dinner time will be normal. Please feel free to visit us as it is available for guests other than staying.
*Since the number of seats is smaller than usual, it may be difficult to make a reservation. Please note.

The business hours during the period are as follows.
Tuesday, May 26 to Sunday, May 31
Breakfast 7:00-10:00 (L.O9:30) *Guests only
Lunch 11:30-14:00 (L.O 13:30)
Dinner 17:30 ~ 20:00 (L.O 19:00) *Reservation required up to 2 days in advance.

From Monday, June 1 to the time being
Breakfast 7:00-10:00 (L.O9:30) *Guests only
Lunch 11:30-14:00 (L.O 13:30)
Dinner 17:30 ~ 22:00 (L.O21:00)

18F Public bath (guests only)
To reduce congestion, we will change the opening hours from 15:00 on Tuesday, May 26th.
Public bath opening hours 13:00~2:00 (last entry 1:45), 6:00~10:00
*We thoroughly disinfect and sterilize large baths and lounges,
Please judge the usage by yourself.

About infection prevention measures for employees
It is mandatory to wear a mask during work.
We require a temperature measurement when going to work, and we are thoroughly managing the physical condition.
We try to thoroughly disinfect with alcohol and wash hands/gargle.

Request for cooperation to customers
Alcohol disinfectants are installed at the entrance and lobby. Please be sure to cooperate with hand disinfection when entering the building.
We would like to ask all customers who use the accommodation and restaurant to cooperate in the temperature measurement.
We are very sorry for those who are not in good physical condition or who have a body temperature of 37.5 degrees or higher. If you feel unwell during your stay, please notify the front desk.
For the time being, we will increase the front door lock time at night from 0:00 to 7:00.

The latest information will be announced on the official website.

Notice

Please contact the hotels/ryokans directly for more details.

Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Access by train

From Shinjuku-Gyoemmae station Exit 3 (Tokyo Metro Marunouchi line) 
7 minutes walk

From Shinjuku-sanchome station Exit C7 (Tokyo Metro Marunouchi line, Fukutoshin line, Toei Shinjuku line) 
8 minutes walk

From JR Shinjuku station East Exit   20 minutes walk

Shinjuku 5-3-18, Shinjuku ward, Tokyo

Open in Google Maps