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益子舘 里山リゾートホテル Mashikokan Satoyama Resort Hotel

casual Ryokan/Inn Go To トラベル対象
Mashikokan Satoyama Resort Hotel / Tochigi Bato・Motegi・Mashiko・Moka 11

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

Mashiko is the place for pottery, it’s a remote area and quiet. Mashikokan Satoyama Resort Hotel is located in such a place.

We’d like to offer you both rich space and time in which you can stay with your beloved ones.

And also, we have continued making such a space.
      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(20 reviews)

4.0/5

5

40%

4

25%

3

30%

2

5%

1

-%

 

Rooms3.9/5

Bath4.1/5

Breakfast4.1/5

Dinner4.4/5

Services4.4/5

Other Facilities3.8/5

Mr./Ms. T.A(45)

Total points

Stayed in

Room type

2020-11-02

Japanese room

11月に宿泊しました。 まず部屋に入りベランダを見たら2匹のセミの死骸が! 外の空気を入れようと思ったのに一気に窓を開ける気持ちが失せました。 夕食は物足りなかったです!刺身なんか普通一切くらいのものを二切れにして出してる感じで、後牛... Read more 11月に宿泊しました。 まず部屋に入りベランダを見たら2匹のセミの死骸が! 外の空気を入れようと思ったのに一気に窓を開ける気持ちが失せました。 夕食は物足りなかったです!刺身なんか普通一切くらいのものを二切れにして出してる感じで、後牛肉のすき焼き風でしたので普通に白米と生卵が欲しかったです! 温泉は広くて、露天風呂から見る景色もよくて良かったです。 コロナ対策もしっかりしていました。

I stayed in November. First, when I entered the room and looked at the balcony, there were two dead cicadas! I wanted to let in the outside air, but I lost the feeling of opening the window at once. Supper wasn't enough! I usually wanted sashimi or something like sukiyaki-style beef, so I usually wanted white rice and raw eggs! The hot spring was large and the view from the open-air bath was nice. Corona measures were also solid.

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Mr./Ms. C.C(53)

Total points

Stayed in

Room type

2020-10-31

Artistic Room

この度はお世話になりました。サービス ご飯はキレイな個室でゆっくりできましたし、サービスして下さった方も、まだ入ったばかりで慣れてないようでしたが、一生懸命サービスして下さり、またその方を指導されてる女性も本当に素敵な方で、気持ち良く頂け... Read more この度はお世話になりました。サービス ご飯はキレイな個室でゆっくりできましたし、サービスして下さった方も、まだ入ったばかりで慣れてないようでしたが、一生懸命サービスして下さり、またその方を指導されてる女性も本当に素敵な方で、気持ち良く頂けました。 お料理もとても美味しかったです。 お風呂は私にはちょうど良かったですが、家族はぬるかったと言っていました。滝はとても良かったです。 お部屋は、デザイナーの方がデザインされたというお部屋でした。見た目はオシャレで良かったのですが、テレビとソファーが横並びなので、テレビを観るには畳に座るしかなく、座椅子もないのでもたれるところもなく、ちょっと寛げない感じでした。大きくて立派なソファーなのですが、座るシチュエーションがなかったので、テレビに向かって配置するか、座椅子を置いた方がいいかと思います。 また、各部屋の玄関を出たところの足元に益子焼が飾ってありましたが、玄関を出てちょうど動線のところに置いてあるので、つまずいて足の爪を剥がしてしまいました。下を見ていなかったのがいけないのでしょうが、年配の方など本当に危ないと思うので、あれは撤去した方がいいと思います。

I appreciate your kindness at this time. The service meal was able to be relaxed in a beautiful private room, and the person who served me did not seem to be accustomed to it because I had just entered, but there are also women who are working hard and instructing that person. He was a really nice person and I felt comfortable. The food was also very good. The bath was just right for me, but the family said it was lukewarm. The waterfall was very good. The room was designed by a designer. It looked fashionable, but the TV and sofa were side by side, so I had to sit on tatami mats to watch TV, and I didn't have a chair, so I felt a little uncomfortable. It's a big and nice sofa, but I didn't have a situation to sit on, so I think it's better to place it facing the TV or put a chair. In addition, Mashiko ware was displayed at the foot of each room when I left the entrance, but I stumbled and peeled off my toenails because it was placed just at the flow line after leaving the entrance. I'm afraid I didn't look down, but I think it's really dangerous for older people, so I think it's better to remove it.

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Mr./Ms. Y.N(27)

Total points

Stayed in

Room type

2020-10-17

Room + open-air bath

綺麗な旅館であり、食事もおいしく、部屋の露天風呂もゆったり入ることができ、非常に楽しむことができました。 ただ、チェックアウト後にクーポンが適用されておらず、料金が過剰に請求されていたことに気づき、旅館に問い合わせたところ、チェックイ... Read more 綺麗な旅館であり、食事もおいしく、部屋の露天風呂もゆったり入ることができ、非常に楽しむことができました。 ただ、チェックアウト後にクーポンが適用されておらず、料金が過剰に請求されていたことに気づき、旅館に問い合わせたところ、チェックインで忙しいので、また後から電話すると電話を切られました。電話が返ってきたと思ったら、コンピュータから出てきた伝票はこの料金しかないと言われ、全く対応していただけませんでした。Reluxコンシェルジュにその旨を問い合わせると、旅館側がクーポンが適用されている伝票とされていない伝票を入れ違えたせいで起こったということが判明いたしました。私が予約時にクーポンを適用するのを忘れ、再予約を行ったため、そういったミスが起こってしまうのは仕方ないとは思いますが、問い合わせをした時の対応が非常に残念でした。宿泊時は丁寧にして、宿泊後は適当に対応するような印象を持ってしまいました。そういった対応を改善していただけたらと思いました。

It was a beautiful ryokan, the food was delicious, and I was able to relax in the open-air bath in the room, which I enjoyed very much. However, after checking out, I noticed that the coupon was not applied and the fee was overcharged, so when I contacted the inn, I was busy checking in, so when I called again later, I was hung up. When I thought that the phone was returned, I was told that the slip that came out of the computer had only this charge, and I could not respond at all. When I contacted the Relux Concierge to that effect, it was discovered that the inn had misplaced the slips with and without the coupons. I forgot to apply the coupon at the time of booking and made a rebooking, so I think it is unavoidable that such a mistake will occur, but I was very disappointed when I made an inquiry. I had the impression that I was polite at the time of staying and responded appropriately after staying. I hope you can improve such correspondence.

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Facility・services

Property

Mashikokan Satoyama Resort Hotel

Address

243-3 Mashiko, Mashiko-machi, Haga-gun, Tochigi Prefecture [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/SAISON

Number of guest rooms

58 room(s)

Restaurant

There is no restaurant here.
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Bath

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Other facility information

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Information

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Notice

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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

By train
Tokyo(Tohoku bullet train or JR Shonan Shinjuku line)→Koyama(JR Mito line)→Shimodate(Mooka Railway)→Mashiko

By train and bus
Tokyo(Tohoku bullet train or JR Shonan Shinjuku line)→ Utsunomiya(Higashitani bus)→ Mashiko

By bus
Akihabara(Pottery liner)→ Mashiko station

243-3 Mashiko, Mashiko-machi, Haga-gun, Tochigi Prefecture

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