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あうら橘 Aura Tachibana

casual Ryokan/Inn
Aura Tachibana / Kanagawa Hakone 69

Overview

A 15-minute stroll from Hakone-Yumoto Station.
Welcome to the modern Japanese resort ryokan of Aura Tachibana.

The simple and casual atmosphere of the main building Mori no Tachi, and for those looking for a calm and luxurious stay, the annex Kaze no Tachi.
Make what you want of your time in the contrasting spaces.

Enjoy the ryokan's private baths after you've had your fill of their creative beppin cuisine.
Soak in the baths with an open atmosphere as you admire the views of the Hakone Mountain Range.
The nature of Hakone will envelop and sooth you, like a cradle.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(4 reviews)

4.3/5

5

25%

4

75%

3

-%

2

-%

1

-%

 

Rooms4.8/5

Bath4.8/5

Breakfast4.5/5

Dinner4.0/5

Services4.0/5

Other Facilities4.0/5

Mr./Ms. N.S(29)

Total points

Stayed in

Room type

2020-03-09

Deluxe Twin Room

建物自体は趣を感じますが、清掃が行き届いており、気持ちよく過ごせました。 部屋の露天風呂はもちろん、大浴場を貸切状態で利用でき、温泉をのんびり堪能させていただけました。大浴場にもタオルを置いていただくか、部屋から持っていくなら館内用の籠鞄... Read more 建物自体は趣を感じますが、清掃が行き届いており、気持ちよく過ごせました。 部屋の露天風呂はもちろん、大浴場を貸切状態で利用でき、温泉をのんびり堪能させていただけました。大浴場にもタオルを置いていただくか、部屋から持っていくなら館内用の籠鞄があればいいなと思います。 朝夕共に季節の食材をたくさん使っていて、こだわりが感じられました。食事の量もちょうどよいのですが、夕食の選べるメインのステーキが少し物足りなかったです。同じグラム数なら厚いお肉で、焼き加減が選べれば満足感が高まります。 部屋のテラス、屋上テラスからの眺望がよく、箱根の街を一望できたので、滞在中多くの時間をテラスで過ごしました。 チェックインの時対応してくださったスタッフの方がおどおどしていて、大丈夫かな?と心配になったので、点数を3とさせていただきます。 食事処の外国人スタッフの方は日本語が堪能で、積極的にコミュニケーションを図ってくれてとても感動しました! また機会があれば伺いたいです。 ありがとうございました。

The building itself feels like it was clean, but it was clean and comfortable. You can use the large public bath in a private state, as well as the open-air bath in your room, so you can enjoy the hot springs. If you put a towel in the public bath or bring it from the room, I think you should have a basket for the hall. I used a lot of seasonal ingredients in the morning and evening, and I felt a commitment. The amount of food was just right, but the main steak for dinner was a bit unsatisfactory. Thick meat with the same gram count will increase satisfaction if you can choose the degree of grilling. The view from the terrace of the room and the rooftop terrace was good and I could overlook the city of Hakone, so I spent a lot of time on the terrace during my stay. The staff who responded at the time of check-in is scared, is it okay? I was worried, so I will give a score of 3. The foreign staff at the restaurant were fluent in Japanese and were very impressed with their active communication! I would like to ask if there is a chance. Thank you very much.

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Mr./Ms. Y.K(59)

Total points

Stayed in

Room type

2019-08-16

Deluxe Twin Room

施設は古いようでしたが 清潔に保たれていて快適に過ごせました。 台風の影響で予定通り宿泊出来るかどうか不確実でしたが、キャンセルポリシーの取り扱いについても現実的な対応をして頂きまたした。 全般的に 快適に過ごさせていただけたと思います... Read more 施設は古いようでしたが 清潔に保たれていて快適に過ごせました。 台風の影響で予定通り宿泊出来るかどうか不確実でしたが、キャンセルポリシーの取り扱いについても現実的な対応をして頂きまたした。 全般的に 快適に過ごさせていただけたと思います。 敢えて 記載しますと、 出迎えのスタッフの方(出迎え見送り)は外国人の方だと思いますが、ポーターでは無いのでしょうが、手荷物のサポートは、して頂いた方が自然で良いと思います。 また、食事の配膳などの係の方の メニューに対する知識の差や食器を下げるタイミングなど 改善の余地が有ると思います。 また、事前に 献立についてご相談いたしましたが、電話確認の内容と現地での状態が異なっていたようです。 それ以外については、問題なく 快適に過ごさせて戴きました。 ありがとうございました。

The facility seemed old, but it was kept clean and comfortable. It was uncertain whether we could stay as scheduled due to the typhoon, but we also had a realistic response to the cancellation policy. I think that I was able to spend a comfortable overall. If you dare to write, The pick-up staff (seeing off the pick-up) is probably a foreigner, but it is not a porter, but I think it's better to have your baggage supported. In addition, I think there is room for improvement, such as the difference in knowledge about the menu of the person in charge of meals and the timing of lowering the dishes. In addition, we consulted about the menu in advance, but it seems that the contents of the telephone confirmation and the local conditions were different. Other than that, I was able to spend comfortably without any problems. Thank you very much.

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Mr./Ms. K.S(55)

Total points

Stayed in

Room type

2019-05-05

Twin Room

とても楽しい滞在でした。屋上のデッキに日よけの傘があるとよかったです。これからの季節は日陰が必要かな…と思いました。

It was a very enjoyable stay. It was nice to have a sunshade umbrella on the roof deck. I think that the coming season needs a shade ....

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Facility・services

Property

Aura Tachibana

Address

574 Hakone-machi Yumoto, Ashigarashimo-gun, Kanagawa-ken [View map]

check-in / check-out time

14:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/AMEX/JCB/DINERS/NICOS/銀聯/UC

Number of guest rooms

45 room(s)

Restaurant

Aura Tachibana's Beppin Cuisine
Tachibana is the name of one of 2 types of citreae fruit that is native to Japan. From olden times, it's been said to have a scent that never fades, and has been revered as a sacred plant with everlasting and mysterious characteristics.
The creative cuisine here uses Japanese cuisine as the basis, and is visually enjoyable as well as being delicious. 
With "sleek," "mysterious," "aroma" and "eternity" as influences, high-quality items is the main concept here. Enjoy Aura Tachibana's creative cuisine, which is gorgeous both on the inside and out.
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Bath

The Hakone Mountain Range that spreads out before you is just like a painting.
The open-air bath located on the terrace on the rooftop.
The public bathing area with an indoor bath as well as an open-air bath.
An extraordinary stay awaits at Aura Tachibana.
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Other facility information

・Cafe & Bar Globe (Mori no Tachi 2F)
Enjoy various coffee-based drinks made with high-quality beans at cafe time, and hundreds of cocktails, single malt whiskeys, and other hard liquors at bar time. You can enjoy the drinks at the library and the terrace as well. 
Opening Hours: Cafe Time 7:30 - check-out, 15:00 - 17:45
Bar Time 20:30 - 23:00 (L.O. 22:30)

・Bar Himetachibana
Enjoy drinks along with karaoke in the calm atmosphere of the bar. It is also ideal as a venue for after-drinks.
Opening Hours: 20:30 - 24:00 (L.O. 23:30)
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Information

・Welcome drink of Aromatic Amanatsu Tea - it may not be available on certain days.
・Free Wi-Fi in all guestrooms, lobby, and cafe & bar.
・Wheelchair rental available, for use within the ryokan. Limited number available.
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Notice

・No smoking allowed in the guestrooms. There are smoking areas at the entrance, on the terrace on the second floor, and the rooftop terrace. Smoking allowed on the terrace of the DX Twin and Japanese-Western Style Rooms.
・Please inform the ryokan at least 3 days in advance of any allergies.
・Please state whether you are travelling by car or public transport on the day.
・Bathing tax of 150 JPY is required at the ryokan on arrival.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

5 minutes by shuttle bus or a 15-minute walk from Hakone-Yumoto Station.

Free Shuttle Bus
Operating hours: 14:00 - 17:45
Please phone the ryokan if you wish to avail of the shuttle bus service from Hakone Yumoto Station.

Ryokan Shuttle Bus (Paid)
B Course 10:45 - 18:45
Departing at 15 and 45 minutes past the hour, every hour.

574 Hakone-machi Yumoto, Ashigarashimo-gun, Kanagawa-ken

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