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大人の隠れ家 鳴子風雅 Naruko Fuga

casual Ryokan/Inn
Naruko Fuga / Miyagi Naruco・Osaki 75

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
    Disinfection
  • Ventilation
    Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

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Overview

OPEN on 11th Apr 2019

Away from hectic days into a special resort. Naruko Fuga Hotel is a hideout for adults who want to spend their time in a calm and quiet space. We offer a rich time for people who want to refresh and relax.

We have various contents with which you can stay calmly in our hotel and we try to make a comfortable space for our guests.

We don’t provide any menu or service for children, so please notice that if you bring your children.

We provide you creative Japanese Kaiseki cuisines(our main menu is a steak) from the live kitchen. Enjoy the sound and smell from the hot plate and Miyagi Naruko, Japanese instruments with "omotenashi" hospitality.

The hot spring is just like a miracle one because 9 of the 11 Japanese types of hot springs are here. You can enjoy the natural hot springs in our hotel.

About the free pick-up service from Sendai Station:
Limited time, first-come-first-served basis on August 31 (Sat)
(1 time a day)

Sendai Station 14:00 → Naruko Kuga 15:30
Naruko Kuga 9:30 → Sendai Station 11:00

(place)
Sendai Station West Exit (general)
* Take exit 1-6 after getting off at Sendai Station.
It is near SUICA coin locker.

Please make a reservation by phone.
090-4206-9196 (from 9:00 to 17:30)
      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

casual

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(22 reviews)

4.0/5

5

27%

4

50%

3

14%

2

9%

1

-%

 

Rooms3.8/5

Bath3.6/5

Breakfast4.5/5

Dinner4.4/5

Services4.4/5

Other Facilities3.9/5

Mr./Ms. M.I(27)

Total points

Stayed in

Room type

2020-03-07

Japanese Room

この度はありがとうございました。 新しいお宿ということで宿泊させて頂きました。 まず、お出迎えに関してですが、車で向かいましたがお出迎えが無く、案内表示もありませんでしたのでどこに駐車していいのかわかりませんでした。少し待つと作業着... Read more この度はありがとうございました。 新しいお宿ということで宿泊させて頂きました。 まず、お出迎えに関してですが、車で向かいましたがお出迎えが無く、案内表示もありませんでしたのでどこに駐車していいのかわかりませんでした。少し待つと作業着の男性の方が出てきてくださいましたが、もう少し早く案内していただけるとスムーズかと思います。また、入ってすぐ大きなお花があり一見素敵なのですが、造花と生花が混じっているので、どちらかにした方が潔いかなと感じます。 受付の方の対応は丁寧で良かったと思います。そもそも布団がセルフなのは価格帯からいって有り得ない気がしますが、引いてくださいと言うと快く応じてくださいました。 温泉ですが、源泉掛け流しではあるのですが、加水・塩素系消毒がしてあるので温泉好きからしたら残念だと思います。塩素系消毒はお風呂上がり髪や肌がパリパリになります。また、換気扇の音がとても煩いこと、せっかく綺麗な露天風呂なのに照明が蛍光灯である事など、勿体無いなと思う部分が多かったです。脱衣所は縦長のロッカーですので、横に3人しか並べません。混んでくると荷物を取るのが大変です。また、化粧台が4つあるのにドライヤーは2つだけ。順番待ちが発生してしまいます。置いてあるヒーターは朝も夜も付いておらず、寒かったです。館内は全体的に寒く、リラックスはできませんでした。 お料理は晩ごはんも朝ご飯も美味しかったです。ただ、接客して頂いた眼鏡の男性の方、少し対応を改善して頂きたいなと思いました。まずファーストドリンクが遅い。料理に火をつけてしばらく待ってもビールが来ないので、飲み物が来ないと声がけして持ってくる時も、何も聞かずに相方にビールを置くので、ビールは私ですと伝えましたし、遅くなってしまったのなら一言すみませんというべきではないでしょうか。 その後蒸し物がぬるかったので、もう一度火をつけて貰おうとすると、すでに蒸してあるのでと1度断られました。食べられるかどうかではなく、こちらは暖かい食事をしたいのが伝わらないのでしょうか。何にせよ、そこは断らずに対応して頂きたいと思います。また、お部屋は綺麗なのに入り口に下げたお皿が積んであるのは見た目によろしくないかと思います。 色々書かせて頂きましたが、まだ出来たばかりなのでこれからに期待したいと思います。

Thank you for this time. I stayed for a new inn. First of all, as for the greeting, we arrived by car, but there was no greeting and there was no guidance sign, so we did not know where to park. After a short wait, a man in work clothes came out, but I think it will be smooth if you can guide me a little earlier. In addition, there is a big flower right after entering, but it looks nice, but since artificial flowers and fresh flowers are mixed, I feel that it is better to choose either one. I think the receptionist was polite and good. In the first place, it seems impossible that the futon is selfish because of the price range, but I was willing to respond if I told you to pull it. Although it is a hot spring, it is flowing from the source, but it is disappointing if you like hot springs because it has been disinfected with water and chlorine. Chlorine disinfection makes your hair and skin crisp after bathing. In addition, the sound of the ventilation fan was very annoying, and even though it was a beautiful open-air bath, the lighting was a fluorescent light, so there were many parts that I thought was inevitable. The dressing room is a vertical locker, so only three people are lined up. It is hard to take your luggage when it is crowded. Also, there are four dressing tables but only two dryers. You will have to wait. The heater that was placed was cold, neither in the morning nor at night. The whole building was cold and I couldn't relax. The food was good for both breakfast and breakfast. However, the man with the glasses who was waiting on the customer wanted to improve the response a little. First, the first drink is slow. I told the beer that I was a beer because I wouldn't beer even after waiting for a while after lighting the dish, so if I didn't have any drinks, I would just put my beer without asking anything. But shouldn't I just say a word if it's late? After that, the steamed material was so warm that I was once refused because I tried to light it again because it was already steamed. I don't know if you want a hot meal, not whether you can eat it. In any case, I would like you to respond without any notice. In addition, we think whether thing which dish which we lowered at the entrance though room was clean might not look good. I wrote it in various ways, but I have just completed it, so I would like to look forward to it.

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Mr./Ms. Y.S(22)

Total points

Stayed in

Room type

2020-03-07

Japanese Twin

彼氏の誕生日のお祝いのために予約させていただきました。夕食の時にサプライズでケーキプレートを用意していただき写真も撮ってくださいました。とてもフレンドリーに接客していただき嬉しかったです。急なお願いを叶えてくださりありがとうございました。

I made a reservation for my boyfriend's birthday celebration. At dinner, we prepared a cake plate as a surprise and took pictures. I was glad to have a very friendly service. Thank you for your urgent request.

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Mr./Ms. K.A(56)

Total points

Stayed in

Room type

2020-03-03

Japanese Room

先日は お世話になりました。 スタッフの皆さんが親切で とても楽しい旅行になりました。ありがとうございました。 料理も美味しいし お風呂も満喫して のんびり過ごすことが出来ました。 また行きたいと思う宿です。 季節を変えて伺いま... Read more 先日は お世話になりました。 スタッフの皆さんが親切で とても楽しい旅行になりました。ありがとうございました。 料理も美味しいし お風呂も満喫して のんびり過ごすことが出来ました。 また行きたいと思う宿です。 季節を変えて伺います。

You were very helpful the other day. The staff was kind and very enjoyable trip. Thank you very much. The food was delicious and I was able to enjoy the bath and relax. It is an inn where I want to go again. I will change the season and ask.

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Facility・services

Property

Naruko Fuga

Address

Yumoto-55 Narukoonsen, Osaki, Miyagi Prefecture  [View map]

check-in / check-out time

15:00 / 10:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/銀聯/UFJ

Number of guest rooms

24 room(s)

Restaurant

Only guests can use our restaurants.
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Bath

The public bath and open-air bath are both natural hot springs.
The hot spring is just like a miracle one because 9 of the 11 Japanese types of hot springs are here. You can enjoy natural hot springs in our hotel.
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Other facility information

Library space
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Information

We provide a space where you can enjoy reading or relax with your beloved ones away from the noise of cities. Please turn off your mobiles, find your real self again and relax.
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Notice

This hotel does not offer food or services for children, so guests with children should be careful.

We must charge a bath bath tax (bath bath tax: 150 yen per person per night)

Please inform us of any food allergies or dietary observations we need to observe on your behalf.

Please note that if you do not contact us within 3 hours from the scheduled check-in time, the booking will be considered cancelled.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From JR Tohoku main line Nauko Onsen station, 3 minutes walk

Yumoto-55 Narukoonsen, Osaki, Miyagi Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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