Review of Hotel Trusty Nagoya

フリーペーパーでもお伝えしましたが、お部屋を広くしていただいて快適に過ごせて感謝しています。スタッフの対応も良く気持ち良く旅行を終えることが出来ました。又行く機会があれば利用したいと思います。

As I told you in the free paper, I am grateful that you can make your room larger and comfortable. The staff was good and I was able to finish the trip comfortably. I would like to use it if I have a chance to go again.

Mr./Ms. S.M(52)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-01-13

久しぶりに利用させて頂きましたがやはり快適でした。ありがとうございました。

I used it after a long time, but it was comfortable. Thank you very much.

Mr./Ms. T.I(46)

Total points

Stayed in

Room type

：

Rooms3/5

Bath3/5

Breakfast-

Dinner-

Services3/5

Other Facilities3/5

2019-12-29

Corner Double

対応してもらったのが、新人だったのかもしれないけれど、手際が良くないように感じました。

The response might have been a newcomer, but I felt it wasn't good.

Mr./Ms. M.Y(40)

Total points

Stayed in

Room type

：

Rooms4/5

Bath-

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-12-29

とても快適に過ごせました。チェックイン直後にエレベーターがわからず、すぐに案内してくださるなど対応も非常に良かったです。ありがとうございました。

I was very comfortable. We did not understand elevator immediately after check-in, and correspondence was very good including guidance immediately. Thank you very much.

Mr./Ms. Y.I(49)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-08-21

Standard Twin

早くから荷物預かっていただき、傘もお借りしたり、色々お世話になりました。ベッドもダブル位の大きさで広々と眠れました。繁華街からも近く、夜もちょこと行けばお店があり、夜も楽しめました。娘と楽しい旅行が出来て感謝です！

I had you leave my luggage early, borrowed an umbrella, and took care of me. The bed was also double size and could sleep well. It was close to the downtown area, and there were shops if you went there at night and enjoyed it at night. I'm grateful to have a fun trip with my daughter!

Mr./Ms. Y.J(48)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities4/5

2019-08-19

部屋が、カードキーでなかったところ以外は、問題なし。鍵も特に問題あるわけではなかったが、個人的に使いにくかっただけ

There is no problem except that the room was not a card key. The key was not particularly problematic, but it was hard to use personally

Private(Private)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast-

Dinner-

Services5/5

Other Facilities4/5

2019-08-15

お願いした臨機応変に対応していただきました。ありがとうございました。またよろしくお願いします。

We responded to the requested occasional change. Thank you very much. Also thank you.

Mr./Ms. K.U(26)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner-

Services5/5

Other Facilities5/5

2019-07-18

部屋の関係上？1番広い部屋にアップグレードしていただきまして、すごく快適でした。部屋以外にも全体的に綺麗でしたし、接客も丁寧、特に朝ごはんが美味しくてとても満足です。名古屋で泊まる際はまた利用させてもらいます！

On the relationship of the room? It was very comfortable to upgrade to the largest room. Apart from the room it was clean overall and the customer service was polite, especially the breakfast was delicious and very satisfying. I will use it again when staying in Nagoya!

Mr./Ms. S.S(54)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services4/5

Other Facilities2/5

2019-06-24

パーキングのシステムが他とは全く違い、車で出掛けてしまうと、満車になって停められなくなってしまいました。。チェックイン後は、出し入れ自由にして、駐車場確保して欲しいです。

The parking system was completely different from the others, and when I went out by car, I was full and I could not stop. . After check-in, I want you to get in and out freely and secure the parking lot.

Mr./Ms. H.O(61)

Total points

Stayed in

Room type

：

Rooms2/5

Bath-

Breakfast5/5

Dinner-

Services5/5

Other Facilities5/5

2019-05-25

Standard Double

部屋のグレードによると思いますが、テレビ台下の椅子に座ると人が通れなくなるほど部屋狭し！

It depends on the grade of the room, but if you sit in the chair under the TV, the room is so narrow that people can not pass!

Mr./Ms. T.K(54)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast3/5

Dinner-

Services5/5

Other Facilities4/5

2019-04-26

部屋の調度がお洒落な感じで、ユニットバスが広いのが嬉しいですね。 AIが質問に答えてくれる仕組みも地味に便利でした。清掃員の外国人の方々やレストランを含めて、スタッフの皆さんの接客姿勢がとても気持ちいいのも印象的でした。遠方か... Read more 部屋の調度がお洒落な感じで、ユニットバスが広いのが嬉しいですね。 AIが質問に答えてくれる仕組みも地味に便利でした。清掃員の外国人の方々やレストランを含めて、スタッフの皆さんの接客姿勢がとても気持ちいいのも印象的でした。遠方からの移動が多いので、チェックイン時間が深夜遅くてもOKなのは助かります。ただ、遅く着いても遅くまで寝ていられた、会員向けのチェックアウト延長サービスが無くなったのは少々残念。延長料金が1時間あたり1200円＋税と比較的リーズナブルなので、今回はそれを利用しました。清掃とアメニティ補充無しにするとレストラン1000円券を頂ける制度はとても良いですね。欲を言えば、それでもモーニングを注文すると300円弱の支払いが必要なので、いっそのことモーニング無料を選べるとよりスマートで良いなと思いました。

The furniture in the room looks stylish and I'm glad that the unit bus is large. The mechanism by which AI answers the questions was also convenient. It was also impressive that the staff's attitude to serving customers was very pleasant, including foreigners and cleaning staff. As there are many movements from a distance, it is helpful if the check-in time is late even if it is late at night. However, I was a little disappointed that the member's checkout extension service, which could have slept late even though they arrived late, was lost. As extension fee is relatively reasonable with 1200 yen + tax per hour, we used it this time. The system that you can get a restaurant ¥ 1000 ticket is very good without cleaning and replenishment of amenities. Speaking of greed, I still need to pay around 300 yen to order the morning, so I thought it would be smarter and better to choose the morning free.

Mr./Ms. Y.Y(Private)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast4/5

Dinner-

Services4/5

Other Facilities4/5

2020-02-13

No comment from this user.

Mr./Ms. L.L(51)

Total points

Stayed in

Room type

：

Rooms5/5

Bath-

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-01-10

No comment from this user.

Mr./Ms. L.L(51)

Total points

Stayed in

Room type

：

Rooms4/5

Bath-

Breakfast-

Dinner-

Services4/5

Other Facilities4/5

2020-01-14

No comment from this user.

Mr./Ms. S.N(44)

Total points

Stayed in

Room type

：

Rooms4/5

Bath3/5

Breakfast-

Dinner-

Services5/5

Other Facilities3/5

2019-12-17

No comment from this user.

Mr./Ms. Y.Y(Private)

Total points

Stayed in

Room type

：

Rooms3/5

Bath-

Breakfast4/5

Dinner-

Services4/5

Other Facilities4/5

2019-09-12