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ロイヤルオークホテル スパ&ガーデンズ Royal Oak Hotel Spa & Gardens

Resort
  • Shiga > Otsu
Royal Oak Hotel Spa & Gardens / Shiga Otsu 1

Overview

"Royal Oak Hotel Spa & Gardens" stands at the foot of Lake Biwa where you may feel the calm flow of time. It is enveloped by seasonal flowers and a garden full of greenery.

The restaurant serves cuisines that use abundant fresh food of Omi.
There is a spa that offers the best healing. The fitness gym facilitates a jacuzzi and a 25m pool. There is a garden pool which you may enjoy day and night,  and a chapel where you may hold a wedding in the tranquil air. The guestrooms are relaxing and spacious.

A healing landscape and a luxurious resort stay will be waiting for you.
Free yourself from the every day and enjoy a special time here.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(13 reviews)

4.3/5

5

46%

4

46%

3

-%

2

8%

1

-%

 

Rooms4.4/5

Bath3.5/5

Breakfast4.2/5

Dinner4.3/5

Services4.0/5

Other Facilities3.8/5

Mr./Ms. C.K(51)

Total points

Stayed in

Room type

2020-03-08

Royal Twin

コロナ感染のため朝食がバイキング形式でなかった事が残念でした。次回楽しみにしています。

I was sorry that breakfast was not buffet style due to corona infection. I look forward to it next time.

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Mr./Ms. K.F(52)

Total points

Stayed in

Room type

2020-03-13

Deluxe King

デラックスフロアーの予約が、 ロイヤルフロアーへの宿泊に格上げして下さり、 快適な宿泊が出来ました。 ありがとうございました。 部屋も清潔で広々としていて、 とても快適に過ごす事が出来ました。 朝食の内容は、コロナウイルスの影響... Read more デラックスフロアーの予約が、 ロイヤルフロアーへの宿泊に格上げして下さり、 快適な宿泊が出来ました。 ありがとうございました。 部屋も清潔で広々としていて、 とても快適に過ごす事が出来ました。 朝食の内容は、コロナウイルスの影響で、 バイキングではなくなっていたので、 そんなものかなぁ〜と思いましたが、 衛生面は素晴らしい対応をしておられました。 配膳の時も他のお店では、 素手での提供でしたが、 使い捨ての手袋をされていて安心して食事をする事が出来ました。 勿論、席の間隔は3メートル以上他のお客様とは離れている席への案内でした。 ただ、部屋に珈琲のセットが配置してなくて困りました。人数分の珈琲パックと珈琲カップの配置をお願いしたいと思いました。

Reservation of deluxe floor, Upgrade to staying on the royal floor, We had a comfortable stay. Thank you very much. Rooms are clean and spacious, I was able to spend very comfortably. The content of the breakfast is affected by the coronavirus, Since it was no longer a viking, I thought it was such a thing, The hygiene was a great response. Even when serving meals, at other shops, It was provided with bare hands, I was able to eat safely with disposable gloves. Of course, the distance between the seats was more than 3 meters and it was a guide to a seat that was far from other customers. But we were troubled that coffee set was not placed in room. I wanted to arrange coffee packs and coffee cups for the number of people.

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Mr./Ms. H.S(40)

Total points

Stayed in

Room type

2020-01-02

Deluxe King

お部屋の清掃が行き届いてなかったようで、 浴槽の中に髪の毛が落ちてたり、部屋の隅に玩具らしき物が落ちてたりと、凄く不快感じました。 チェックインの際に受付方の対応がちょっと不十分に思えてしまって残念でした。

It seemed that the room wasn't cleaned properly, and my hair fell in the bathtub and a toy-like thing fell in the corner of the room. At the time of check-in, the reception staff seemed to be a little inadequate.

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Facility・services

Property

Royal Oak Hotel Spa & Gardens

Address

23-1 Kayanoura, Otsu, Shiga [View map]

check-in / check-out time

14:00 / 11:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/銀聯/SAISON/UFJ/UC/DC

Number of guest rooms

169 room(s)

Restaurant

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Bath

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Other facility information

Spa treatment  There is a course from 45 minutes
Fitness gym & pool  Under 16 years of age may not use
Garden Pool  Opens only during the summer season
Boutique NOUVEAU
Shop Le Lac
Abi beauty salon
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Information

Please contact the hotels/ryokans directly for more details.
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Notice

Tax and service fee is included in the plan
The parking area is charged. 500yen per car/each night
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Nearby station JR Ishiyama 
※From JR Kyoto station to JR Ishiyama station (Special rapid service 3 stations, approx.13 minutes ride)

There is a shuttle bus from JR Ishiyama
※It operates every 00 minutes from 9:00am-9:00pm
※The shuttle service is not under the reservation system

The shuttle bus stop
The bus stop in at the north exit which is on the left-hand side after you exit the ticket gate. There is no sign of the bus stop. Please take into consideration that it may not operate on the scheduled time depending on the traffic condition.

23-1 Kayanoura, Otsu, Shiga

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:11:00~17:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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