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グランドハイアット福岡 Grand Hyatt Fukuoka

City-centered Hotel
  • Fukuoka > Fukuoka city (Hakata Station ・ Kashii ・ Uminonakamichi)
Grand Hyatt Fukuoka / Fukuoka Fukuoka City (near Tenjin near Hakata Station) 43

Overview

As a preventive measure in view of the current situation of coronavirus infection (COVID-19), for the time being, only breakfast is open in the guest rooms and the restaurant The Market F on the 1st floor. Since we do not serve buffet-style meals, we will only serve an American breakfast set menu separately. Other directly managed stores/services in the building will be closed.

The ground/club lounge on the 5th floor will be closed for the time being due to renovation.
Please be informed that we will be providing alternative services for the club lounge as follows.

Breakfast at The Market F

  Minibar in room *Additional charges apply.

We apologize for the inconvenience and ask for your understanding.
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Grand Hyatt Fukuoka enjoys a perfect location next to Canal City which is a popular complex building in Hakata.
Have a gorgeous stay in Grand Hyatt Fukuoka.

With a capacity of 372 rooms including 15 suites, all rooms have a spacious bathroom featuring a large bathtub and a separate shower booth. 

The fitness club "Club Olympus" is the total relaxation space only available to staying guests and club members. You can work-out in a luxurious atmosphere.      
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Rooms・Plans

  • Rooms (-)
  • Plan (-)

Review

Relux grade

Accommodations that represent their respective local regions and that are worth visiting despite the distance.

Overall Rating(6 reviews)

4.0/5

5

67%

4

-%

3

-%

2

33%

1

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Rooms3.7/5

Bath4.2/5

Breakfast3.7/5

Dinner5.0/5

Services4.3/5

Other Facilities3.7/5

Mr./Ms. H.F(48)

Total points

Stayed in

Room type

2020-03-20

Club King

絨毯がベタついていました。 エアコンが冷房しかなく、風邪をひきました。 ネットワークが有料なのに速度が遅く、某動画視聴サービスも低画質でないと視聴できなかった。 オットマンが無かった。 ブラシが1人分しかなかった。 カーテンが手動なのに開け... Read more 絨毯がベタついていました。 エアコンが冷房しかなく、風邪をひきました。 ネットワークが有料なのに速度が遅く、某動画視聴サービスも低画質でないと視聴できなかった。 オットマンが無かった。 ブラシが1人分しかなかった。 カーテンが手動なのに開け閉めしづらい。 仕事用のデスクがなかった。 東京へ帰ったあと、六本木のグランドハイアットに宿泊するつもりだったが不安しかないです。

The carpet was sticky. The air conditioner was only air-conditioned and caught a cold. The network was charged, but the speed was slow, and netflix could only be watched in low quality. There was no ottoman. There was only one brush. The curtain is difficult to open and close even though it is manual. There was no work desk. After returning to Tokyo, I was going to stay at the Grand Hyatt in Roppongi, but I'm worried.

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Mr./Ms. S.E(31)

Total points

Stayed in

Room type

2020-01-03

Club King

電話の対応はすごくよかったです。 ただ年末年始もベビーシッターを預けられる所を用意して頂けるともっと嬉しいです。 部屋が少し古く感じ、これだったらもう少し安いところにとまってもよかったかもと感じました。 朝食の際、子供がいて大... Read more 電話の対応はすごくよかったです。 ただ年末年始もベビーシッターを預けられる所を用意して頂けるともっと嬉しいです。 部屋が少し古く感じ、これだったらもう少し安いところにとまってもよかったかもと感じました。 朝食の際、子供がいて大変でしたが、案内してくれる人がしばらく来てくれず、対応が微妙でした。 ラウンジでの会計の際も、人が出てくるのがおそくて、他に対応出来る人がいるならもっと早く出てきて欲しかったです。

The correspondence of the telephone was very good. However, I would be even more glad if you could prepare a place where you can leave your baby sitter during the year-end and New Year holidays. I felt the room was a bit old, and I thought it would have been better to stay a little cheaper. At breakfast, there were children and it was hard, but the person who guided me did not come for a while, and the response was delicate. At the time of checkout in the lounge, it was slow for people to come out, and I wanted to come out sooner if there were other people who could respond.

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Mr./Ms. N.Y(56)

Total points

Stayed in

Room type

2019-12-27

Grand Queen (27㎡)

福岡では常宿にしていますが毎回滞在に満足しています。 特にスタッフの心遣いが丁寧で自然、素晴らしいホテルです。ありがとうございます。

In Fukuoka, we have always stayed, but we are always satisfied with our stay. It is a wonderful hotel where the care of the staff is especially polite and natural. Thank you very much.

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Facility・services

Property

Grand Hyatt Fukuoka

Address

1-2-82 Sumiyoshi, Hakata-ku, Fukuoka-shi, Fukuoka Prefecture [View map]

check-in / check-out time

15:00 / 12:00

CI/CO time may be different depending on plan.

Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/SAISON/UFJ/UC/DC

Number of guest rooms

372 room(s)

Restaurant

THE MARKET F:
The open kitchen and charcoal grill are located in the center of the dining. You can enjoy the live cooking at the counter right in front of the open kitchen.
On the terrace, have a relaxing time with afternoon tea.
Delicious bread and cakes are available at the pastry and bakery shop as well.
Just drop by the cafe & bar where you can have freshly brewed coffee, tea and other items to go.

Non-smoking entire restaurant.
The menu is subject to change without notice. Thank you for understanding. 

Breakfast: 
6:30 am - 11:00 am (Buffet last order 10:00 am )
Lunch:
11:30 am - 3:00 pm (Buffet last order 2:30 pm )
Afternoon tea:
2:00 pm - 6:00 pm (Last order 4:00 pm)
Dinner:
5:30 pm - 10:00 pm (Last order 9:00 pm)

BAR FIZZ:
Enjoy the cocktails, wines, and spirits in the open-air bar lounge surrounded by glass and water. Lighted-up stage and bar counter make the atmosphere gorgeous and it would be an exciting night in Fukuoka.
You can enjoy coffee and tea as well with a view of the fountain from the canal.

All seats are non-smoking.
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Bath

Club Olympus:
The total relaxation space only available to staying guests and club members. 
Equipped with an indoor swimming pool, jacuzzi, sauna, gym with training machines, massage room, spa, and relaxation room.

Mon. - Sat. 6:30 am - 10:00 pm (gym and swimming pool: - 9:00 pm)
Sun. and holidays 6:30 am - 8:00 pm (gym and swimming pool: - 7:00 pm)
Last admission: 1 hour before the closing time
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Other facility information

BAR "MARTINI'S"
Luxurious bar with finest cocktails and prestige champagnes on the lobby floor.
Have a relaxing time in a comfortable atmosphere like in a hideaway.
As well as whiskeys and wines, snacks and light meals are available.
You can enjoy the extensive cigar selection from Cuba and Dominica.

The menu is subject to change without notice. Thank you for understanding. 

Mon. - Sat. 7:00 pm - 2:00 am
Sun. and holidays 7:00 pm - 0:00 am
During consecutive holidays: 7:00 pm - 2:00 am 
   (The last day 7:00 pm - 0:00 am)
We might not able to accept reservation or open for limited hours depending on reservation status.
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Information

(Efforts for the safety and security of customers/employees)
We are committed to maintaining the highest standards of hygiene in order to provide our customers and employees with a healthy, safe and comfortable hotel environment.

 Hygiene Task Force team responsible for hygiene management in the building sterilizes the rooms and public areas with high contact hourly sterilization
 Implementation of customer/employee temperature measurement and health check
 Installation of hand sanitizers in public areas, entrances, and employee areas of the hotel
 Installation of ventilation/purification equipment to keep the air clean
 Enhancing food safety and hygiene procedures at restaurants and other dining facilities, meetings/banquets
Customer's entrance / temperature check before entrance, health check
Reducing the number of seats to ensure social distance
Installation of acrylic plate to prevent splashing
Stop serving buffet meals
Business closures at some stores and facilities, and changes in business hours
 Wearing employee masks, gloves, and other hygiene equipment
 Information bulletin boards for social distances in public areas

(Club Olympus business reopened)
With the cancellation of the emergency declaration, we will resume operations from June 15 based on the guidelines for preventing the spread of infection in social sports facilities established by the Sports Agency.

 For the time being, business hours will be from 10 am to 8 pm (last reception 7 pm)
 Rental of clothing, socks, shoes and swimwear will be refrained for the time being, so please bring your own depending on the purpose of use of the facility.
 Please wear a mask when entering or leaving the facility (Please cooperate with wearing a mask while using the facility to the extent that it does not affect your body such as heat stroke)
 Please refrain from visiting if you are unwell (symptoms such as fever/cough/throat ache)
 Please cooperate with the temperature measurement when entering the building. Please note that we will refrain from entering if the temperature exceeds 37.5 degrees.
 Disinfectants are available throughout the facility. Please cooperate with frequent finger disinfection while using the facility.
 Please refrain from talking loudly inside the facility to prevent the spread of splashes.
 Towels are available in each locker
 For the time being, we will open with a limited number of people
 We are currently discontinuing the use of relaxation rooms and massage rooms, as well as personal training, lessons, massages, and beauty treatment services.
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Notice

For more information about this item, please contact the property.

All guest rooms are non-smoking.
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Features

  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

From Fukuoka Airport:
By Taxi
About 30 min ride from Fukuoka Airport

By Airport Access Bus
About 45 min from Fukuoka Airport (Domestic Terminal) to Canal City Hakata bus stop.

By Fukuoka City Subway
Subway is directly connected to Domestic Terminal 2.
Shuttle bus between International and domestic runs every 10 minutes.
Fukuoka Airport → Hakata (about 5 min) → 10 min walk or 5 min bus ride
Fukuoka Airport → Nakasu-Kawabata (about 10 min) → 10 min walk

From JR Hakata Sta.:
By Nishitetsu Bus
Take the 100 yen Route Bus (runs every 5 minutes)
"Hakataekimae A" bus stop → "Canal City Hakata mae" bus stop (7 min) → 3 min walk

On foot
JR Hakata Sta. Hakata Exit → About 10 min walk

From Nishitetsu Fukuoka Tenjin Sta.:
By Nishitetsu Bus
Take the 100 yen Route Bus (runs every 5 minutes)
"Tenjin Daimaru mae 4" bus stop → "Canal City Hakata mae" bus stop (7 min) → 5 min walk
   
On foot
Tenjin Sta. → Toward Gion on Kokutai Road, about 15 min walk

1-2-82 Sumiyoshi, Hakata-ku, Fukuoka-shi, Fukuoka Prefecture

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Contact the Relux concierge

Relux concierges will help you with anything you need.Feel free to contact us.

In response to the outbreak of Novel Coronavirus(COVID-19), business hours of our customer suppourt will be changed as below.
■Business hours:10:00~18:00
In addition, Relux online concierge service will be closed temporarily.
We deeply apologize for the inconvenience this may cause, and thank you for your understanding.

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