Review of Otaru Ryotei Kuramure

They could not make a special birthday dessert for us. We stayed 3 nights! We were late for dinner by one hour but t... Read more They could not make a special birthday dessert for us. We stayed 3 nights! We were late for dinner by one hour but they didn’t make a special effort for us to provide us with any solution. We are Japanese and we were very surprised by this 融通が利かないmentality. The building is beautiful. But service was very disappointing.

They could not make a special birthday dessert for us. We stayed 3 nights! We were late for dinner by one hour but they didn’t make a special effort for us to provide us with any solution. We are Japanese and we were very surprised by this 融通が利かないmentality. The building is beautiful. But service was very disappointing.

Mr./Ms. P.N(43)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2018-01-06

We are really pleased with our stay. We are foreigners and do not always know the exact rules of politeness in Japan. ... Read more We are really pleased with our stay. We are foreigners and do not always know the exact rules of politeness in Japan. We really appreciate the hotel's staff who make us feel home immediately, and always make sure they arrange an English speaking staff to help us. The allergy arrangement was very attentive and my children really enjoyed his meals.

We are really pleased with our stay. We are foreigners and do not always know the exact rules of politeness in Japan. We really appreciate the hotel's staff who make us feel home immediately, and always make sure they arrange an English speaking staff to help us. The allergy arrangement was very attentive and my children really enjoyed his meals.

Mr./Ms. LF.S(41)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-08-27

Japanese style room

We had a very good time staying at 藏群. Everything is perfect! The room and bed are comfortable. The onsen and the bar a... Read more We had a very good time staying at 藏群. Everything is perfect! The room and bed are comfortable. The onsen and the bar are great! Also, the meals (both dinner and breakfast) are delicious! We love this place and hope to come back again!

We had a very good time staying at 藏群. Everything is perfect! The room and bed are comfortable. The onsen and the bar are great! Also, the meals (both dinner and breakfast) are delicious! We love this place and hope to come back again!

Mr./Ms. E.W(25)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-07-19

We do enjoying our stay in 小樽旅亭藏群 as the service is perfect and the room is comfortable. Breakfast and dinner both are... Read more We do enjoying our stay in 小樽旅亭藏群 as the service is perfect and the room is comfortable. Breakfast and dinner both are very delicious. We surely will stay again in 小樽旅亭藏群 next time we visit Hokkaido. Will highly recommand to our friends to stay in too. Thanks! Emily Wong

We do enjoying our stay in 小樽旅亭藏群 as the service is perfect and the room is comfortable. Breakfast and dinner both are very delicious. We surely will stay again in 小樽旅亭藏群 next time we visit Hokkaido. Will highly recommand to our friends to stay in too. Thanks! Emily Wong

Mr./Ms. N.S(39)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2019-04-13

美味しいお酒とお食事をありがとうございます。特別な時間をゆっくりと過ごすことができました。

Thank you for your delicious drink and food. I was able to spend a special time slowly.

Mr./Ms. Y.O(54)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast5/5

Dinner4/5

Services5/5

Other Facilities4/5

2019-01-26

とても雰囲気の良い宿でした。料理も全て美味しかったです。バーのカウンターからは、雪景色がみえて素敵でした。接客も、心のこもった細やかな気配りがあり気持ち良く過ごせました。ありがとうこざいました。

It was a very nice accommodation. All the dishes were delicious. It was nice to see the snow scene from the bar counter. We were able to spend pleasantly with satisfying attentive and attentive attentive attention. Thank you very much.

Mr./Ms. M.L(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2018-11-20

This onsen hotel can give you privacy with hospitality. Food are delicious. Shuttle bus is not frequent. If you take a t... Read more This onsen hotel can give you privacy with hospitality. Food are delicious. Shuttle bus is not frequent. If you take a taxi, it may be around 2000 yen from Chikko JR station.

This onsen hotel can give you privacy with hospitality. Food are delicious. Shuttle bus is not frequent. If you take a taxi, it may be around 2000 yen from Chikko JR station.

Mr./Ms. M.Y(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2018-11-11

ゆっくり出来てとてもよかったです。アメニティーが少し残念でしたが，他は料理も含め最高でした。また利用したいと思います。ありがとうございました。

I was able to relax and was very good. Amenity was a little disappointing, but the other was the highest, including dishes. I want to use it again. Thank you very much.

Mr./Ms. K.A(37)

Total points

Stayed in

Room type

：

Rooms3/5

Bath5/5

Breakfast5/5

Dinner5/5

Services4/5

Other Facilities5/5

2018-08-04

ベジタリアン対応していただき感謝です。とても美味しかったです！ 2階はやはり不便でした、特にクローゼットが2階なのは大変でした！

I appreciate your vegetarian response. It was very delicious! The second floor was still inconvenient, especially the closet was second floor was serious!

Mr./Ms. M.I(44)

Total points

Stayed in

Room type

：

Rooms5/5

Bath3/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2018-07-17

お部屋、料理ともに申し分なかったです。結婚10周年ということを伝えていたら、お祝いにシャンパンを頂きました！また、子供が送迎の車にDSを忘れてしまって、わざわざ駅まで届けて下さってありがたかったです。お世話になりました。いい記念の旅にな... Read more お部屋、料理ともに申し分なかったです。結婚10周年ということを伝えていたら、お祝いにシャンパンを頂きました！また、子供が送迎の車にDSを忘れてしまって、わざわざ駅まで届けて下さってありがたかったです。お世話になりました。いい記念の旅になりました。ありがとうございました。

Both the rooms and the dishes were perfect. If I told you that it is the tenth anniversary of marriage, I got champagne for celebration! Also, it was a pleasure to have brought the trouble to a train station for children to forget DS in their car to pick up. thank you for helping me. It was a nice memorial trip. Thank you very much.

Mr./Ms. N.O(47)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2018-01-08

とてもとても素晴らしい宿でした。何か欠点を見つけようと思っても何も見当たりませんでした。45年間色んな宿に行きましたが断トツに最高の宿です

It was a very very nice accommodation. I could not find anything even though I tried to find any faults. I went to various inns for 45 years but it is the best accommodation in my trip

Mr./Ms. H.T(48)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2017-12-30

静かな環境で、とてもくつろげました。ありがとうございました。

In a quiet environment, I was very relaxed. Thank you very much.

Mr./Ms. T.N(49)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-10-21

今回はお世話になりました。旅館に入る時から素敵な雰囲気で、ワクワクした気分になれました。いつも和洋室の部屋に温泉付き、夕朝食とも個室という条件の宿を利用していますが、藏群さんも過ごしやすい部屋、美味しい食事、スタッフの方々の... Read more 今回はお世話になりました。旅館に入る時から素敵な雰囲気で、ワクワクした気分になれました。いつも和洋室の部屋に温泉付き、夕朝食とも個室という条件の宿を利用していますが、藏群さんも過ごしやすい部屋、美味しい食事、スタッフの方々の親切なサービスで、お気に入りの宿の1つになりました。またいつか伺った時は宜しくお願い致します。

Thank you for your help this time. I got excited with a nice atmosphere since I entered the inn. I always use an accommodation with a hot spring in the room of the Japanese-style room, evening breakfast as a private room, Mr. Kuranaga is a room that is easy to spend, delicious meals, helpful staff, It became one of my favorite accommodation. I will be sorry to inform you again someday.

Mr./Ms. K.S(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-10-09

スタッフさんの対応から、食事、雰囲気までとても良かったです。テレビもつけず、時計も気にせず、とてもゆっくりした時間を過ごせ、日頃の疲れが飛びました。本当にありがとうございました。また機会があればお邪魔したいです。

From the correspondence of the staff, it was very good from meal to the atmosphere. I did not turn on the TV and did not care about the clock, I spent a very relaxing time, daily fatigue flew. I'm really thankful to you. I also want to disturb you if I have a chance.

Mr./Ms. K.S(60)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-07-09

スタッフの皆さんには大変お世話になり、よい記念日にしてもらえました。ありがとうございました。２度目の利用ですが日本酒のメニューがもう少し種類がふえるといいと思います。夕食、朝食ともに担当のスタッフの皆さんにはよくしていただきまし... Read more スタッフの皆さんには大変お世話になり、よい記念日にしてもらえました。ありがとうございました。２度目の利用ですが日本酒のメニューがもう少し種類がふえるといいと思います。夕食、朝食ともに担当のスタッフの皆さんにはよくしていただきましたこれからも素晴らしい宿であってください

I am very thankful for everyone of the staff and I was able to have a good anniversary. Thank you very much. I think that it would be nice if the menu of sake will increase a little more though it is the second use. For both dinner and breakfast, staff members in charge have done well Please be a wonderful accommodation from now on

Mr./Ms. M.N(Private)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-07-03

この度は1泊2日、母親と祖母とでお世話になりました。お部屋もお食事も温泉も、すべてが素晴らしく、またとても綺麗で素敵な旅行となりました。素晴らしすぎて他の人に勧めたいような教えたくないような、、笑とにかく大満足でした！また是非利用さ... Read more この度は1泊2日、母親と祖母とでお世話になりました。お部屋もお食事も温泉も、すべてが素晴らしく、またとても綺麗で素敵な旅行となりました。素晴らしすぎて他の人に勧めたいような教えたくないような、、笑とにかく大満足でした！また是非利用させていただきたいです。

This time I took care of my mother and grandmother on 1st night and 2 nights. Everything in the room, meals and hot springs was wonderful, it was also a very beautiful and nice trip. I do not want to tell you that I want to recommend it to other people because it is too wonderful. I also want to use it by all means.

Mr./Ms. O.M(63)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2017-04-29

Japanese style room

落ち着いた雰囲気と高級感、接客も料理も素晴らしい。また行きたい。朝の露天風呂独り占めでした。

Calm atmosphere and luxury, customer service and cooking are wonderful. I want to go there again. It was the monopoly of the outdoor bath in the morning.

Mr./Ms. A.L(39)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast5/5

Dinner5/5

Services4/5

Other Facilities4/5

2017-04-03

住宿設施與擺設很美，晩餐和早餐也很豐盛美味，但check in 當天找不到在JR 小樽築港站的酒店巴士，酒店應該提供地圖指示酒店巴士停車位置，天氣太凍沒有再去找巴士停在那裡，終於坐的士到酒店。

Accommodation facilities and furnishings are delicious, the meal and breakfast are also very delicious, but check in the day can not find the hotel bus at JR Otaru Tsukuba Station, the hotel should provide a map to indicate the hotel bus parking location, the weather is no longer go to the bus stop There was finally a taxi to the hotel.

Mr./Ms. K.T(62)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast3/5

Dinner4/5

Services3/5

Other Facilities4/5

2016-08-11

夕食は素晴らしい部屋の風呂も格別。大浴場はは露天風呂が大変良かった。、

Dinner is a wonderful room bath as well. Outdoor bath was very good in big bath. ,

Mr./Ms. A.N(35)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2016-08-06

非常に丁寧に対応していただき非常に充実した時を過ごすことができました。お風呂も清潔感があり、とても満足です。特に朝ご飯は素晴らしかったと思います。良い新婚旅行の思い出ができました。どうもありがとうございます。

I was able to respond very carefully and have a very fulfilling time. There is a feeling of cleanliness in the bath, I am very satisfied. Especially I think that breakfast was wonderful. I have good memory of my honeymoon. thank you very much.

Mr./Ms. K.O(49)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2016-06-08

とても寛げる一時を過ごさせて頂きました。お料理もボリューム満点で、食後にバーカウンターに呑みに行こうとしてたのに、お腹が一杯過ぎて行けなくなるぐらい、美味しかったです。お部屋は川のせせらぎが聞こえるだけのとっても日常生活から逃避できる素... Read more とても寛げる一時を過ごさせて頂きました。お料理もボリューム満点で、食後にバーカウンターに呑みに行こうとしてたのに、お腹が一杯過ぎて行けなくなるぐらい、美味しかったです。お部屋は川のせせらぎが聞こえるだけのとっても日常生活から逃避できる素敵な空間でした。また利用させて頂きたいと思います。ありがとうございました。

I was able to spend a very relaxing time. The cuisine was also full volume, and although I was going to drink into a bar counter after meals, it was delicious that I could not go because my stomach was overrun. The room was a nice space where you can escape from your daily life just because you can hear the babbling of the river. I would like to also use it again. Thank you very much.

Mr./Ms. H.S(42)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2016-03-28

5年遅れのハネムーン兼結婚5周年の機会にこちらを選ばせていただいたのですが、本当に細部までこだわりを感じる一貫して洗練したお宿で、本当に贅沢な一時を過ごさせて頂きました。全体を通してとても大満足でしたが細かい事を付け加えさせて頂くと... Read more 5年遅れのハネムーン兼結婚5周年の機会にこちらを選ばせていただいたのですが、本当に細部までこだわりを感じる一貫して洗練したお宿で、本当に贅沢な一時を過ごさせて頂きました。全体を通してとても大満足でしたが細かい事を付け加えさせて頂くと、備え付けの冷蔵庫があまり効いていない感じがして、ビールがもう少し冷えていたらよかったなと思った事、またこれは仕方なかったのですが、大変楽しみにしていたバーカウンターで過ごす事が、比較空いた平日の宿泊にも関わらず、8つしかないカウンター席にずっと他の外国人のお客さんがいて楽しめなかった事が残念でした。繰り返しですがそれ以外は素晴らしい景色が見える露天風呂、茶室や図書室、音楽室など粋でデザインが素敵な空間で本当に贅沢な時間を過ごさせて頂きました。ありがとうございました。

I chose this on the opportunity of 5 years late honeymoon and marriage 5th anniversary, but I was able to spend a really luxurious time with a consistently refined residence that truly feels commitment to details. Although I was very satisfied very much throughout the whole thing I added a small thing, I felt that the equipped refrigerator was not working so much, I thought that it was good if the beer was a little cooler, this was useless But it was a pity that I stayed at the bar counter I was looking forward very much, despite comparable weekdays staying, there were other foreign guests staying at only 8 counter seats all the time did. Although it is iterative, I had a really luxurious time in a nice space with a stylish design, such as an outdoor bath, a tea room, a library room, a music room, etc. where other scenery is wonderful. Thank you very much.

Mr./Ms. Y.H(44)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2016-03-06

すべてのスタッフの方々はとても感じよく、非常に気持ち良くリラックスして過ごすことができました。不満な事も思いつきません。施設の清潔感と居心地の良さもとても感じ、もっと長く居たいと思いました。朝食も夕食の様にこだわった品々があると更に... Read more すべてのスタッフの方々はとても感じよく、非常に気持ち良くリラックスして過ごすことができました。不満な事も思いつきません。施設の清潔感と居心地の良さもとても感じ、もっと長く居たいと思いました。朝食も夕食の様にこだわった品々があると更に良いと感じました。全体的なサービスとスタッフ方々の心遣いも合わせて大満足です。次は連泊したいと思いました。ありがとうございました！

All the staff members were very good, I was very comfortable and able to spend relaxing. I can not think of dissatisfaction. I also felt the cleanliness and comfort of the facility very much, I wanted to stay longer. I felt that it was even better to have breakfast and stuff like dinner. We are also very satisfied with the overall service and staff's concern. Next time I wanted to stay a long stay. Thank you very much!

Japanese style room[Non smoking]

Mr./Ms. R.T(38)

Total points

Stayed in

Room type

：

Rooms5/5

Bath4/5

Breakfast3/5

Dinner4/5

Services4/5

Other Facilities5/5

2016-02-20

もっとおいしいお米が食べたかった。料理がよいだけに少し残念。部屋にウエルカムドリンクのシャンパンがあったのは、嬉しかった！部屋は洗練されていて、とても落ち着いて過ごすことができました。

I wanted to eat more delicious rice. I am a little sorry just for good cooking. It was pleasant that there was a welcome drink champagne in the room! The room was refined and I was able to spend very calmly.

Japanese style room[Non smoking]

Mr./Ms. (46)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2016-01-04

知人の紹介でしたが、期待以上で感動の域に達しました！気候の良い季節に両親と一緒に宿泊したいと思います。　お世話になり、本当にありがとうございました。

Although it was an introduction of acquaintance, it reached the area which was exceeding expectation! I would like to stay with my parents in a good climate season. Thank you so much for your help.

Mr./Ms. A.T(43)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2015-12-30

お部屋のお風呂も素敵で、北海道では珍しいオールインクルーシブも良かったです。また行きたいと思います。お世話になりました。

The bath of the room was wonderful, all-inclusive which was rare in Hokkaido was also good. I think I want to go again. thank you for helping me.

Mr./Ms. M.M(49)

Total points

Stayed in

Room type

：

Rooms-

Bath-

Breakfast-

Dinner-

Services-

Other Facilities-

2015-09-10

毎年お世話になっておりますが、今年は泊まった日の朝に具合を悪くしてしまい、朝ご飯が食べられなかったところ、おにぎりを用意してくださりありがとうございました。

Thank you for taking care of us every year, but thank you for preparing rice balls where we did something wrong in the morning of the day we stayed and did not eat breakfast.

Mr./Ms. T.W(60)

Total points

Stayed in

Room type

：

Rooms-

Bath-

Breakfast-

Dinner-

Services-

Other Facilities-

2014-11-29

時間にいつも追われている生活の中で、久しぶりに二人でゆっくり過ごすことができました。いつか行きたいネとお互いに話し、今回の宿泊を心から楽しみにしていました。期待にたがわず素晴らしかったです。落ちついて過ごせて、ゆっくりできたし、ご飯も美味し... Read more 時間にいつも追われている生活の中で、久しぶりに二人でゆっくり過ごすことができました。いつか行きたいネとお互いに話し、今回の宿泊を心から楽しみにしていました。期待にたがわず素晴らしかったです。落ちついて過ごせて、ゆっくりできたし、ご飯も美味しかったし、大満足です。ゆっくり休めたので、また、仕事等を頑張れそうです。また、伺いたいと思っています。

We were able to spend slowly by themselves for the first time in a long time in the life being chased by time. Someday I want to go and talk to each other and I was looking forward to staying at this time sincerely. It was great not to hope for something. I was able to spend calmly, I was able to do it slowly, the meal was delicious and I am very satisfied. I rested slowly, so I will be able to do my job again. In addition, I'd like to ask.

Mr./Ms. P.Y(45)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities5/5

2018-02-16

No comment from this user.

Mr./Ms. E.H(70)

Total points

Stayed in

Room type

：

Rooms3/5

Bath3/5

Breakfast4/5

Dinner4/5

Services5/5

Other Facilities3/5

2019-08-04

No comment from this user.

Mr./Ms. Y.S(65)

Total points

Stayed in

Room type

：

Rooms3/5

Bath5/5

Breakfast2/5

Dinner3/5

Services5/5

Other Facilities5/5

2019-07-05

Japanese style room

No comment from this user.

Mr./Ms. T.H(59)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities5/5

2019-02-24

Japanese style room[Non smoking]

No comment from this user.

Mr./Ms. S.L(50)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast5/5

Dinner5/5

Services5/5

Other Facilities4/5

2018-10-13

No comment from this user.

Mr./Ms. T.S(66)

Total points

Stayed in

Room type

：

Rooms2/5

Bath3/5

Breakfast3/5

Dinner4/5

Services3/5

Other Facilities3/5

2018-08-02

No comment from this user.

Mr./Ms. A.M(53)

Total points

Stayed in

Room type

：

Rooms4/5

Bath4/5

Breakfast4/5

Dinner5/5

Services5/5

Other Facilities4/5

2018-07-13