Onsen Guesthouse Tsutaya - Relux Reservation

Countermeasures for COVID-19

Hand sanitizer provided
Disinfection
Ventilation
Ensure Social Distancing
Guidelines for employees
Guidelines for guests

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: Hand sanitizer provided
: Hand sanitizers are placed in all guest rooms
: Hand sanitizers are available in public areas

: Disinfection
: High contact points (door handles, remote controls, tables, etc) in guest rooms are sanitized during room cleaning.
: High contact areas in publice spaces (elevator buttons, handrails, etc) are disinfected and maintained frequently.

: Ventilation
: Guest rooms are ventilated before and after each guest use.
: Public areas are ventilated frequently.

: Ensure Social Distancing
: Social distancing is ensured by changing restaurant layout or installing partition.
: Capacity is limited in public bath areas.

: Guidelines for employees
: Our staff conduct hand washing, gargling, and face mask application.
: Our staff undergoes daily health check.

: Guidelines for guests
: Wearing a face mask, hand washing, and gargling is required.
: To ensure safety of all guests and emplyees, please kindly be advised that guests who failed temperature checks may not be allowed to enter and stay at the property.
: Occupancy is modified to avoid high contact and remain social distancing.

Overview

A long-established type guesthouse opened on November 26th, 2019, on "iifuro no hi" (good bath day).
It is an inn that stands quietly surrounded by mountains that posses abundant trees.
The name of the inn is Onsen Guesthouse Tsutaya.

Everyone who loves hot springs, do you know the Sokokura no Yu which is one of the seven hot springs of Hakone inherited since the age of Edo period?
And Sokokura no Yu can only be enjoyed here among the many accommodation facilities in Hakone.
And at our facility, that precious hot spring source may be enjoyed with 100% natural hot spring. The catchword is "iiyudana" (What a good hot spring)
We will be waiting for you with a warming space prepared where everyone may relax.

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Rooms・Plans

Rooms (-)
Plan (-)

Review

Relux grade

Accommodations that have achieved high customer satisfaction and that can be enjoyed casually.

Overall Rating(3 reviews)

5

100%

4

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3

-%

2

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1

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Rooms4.7/5

Bath5.0/5

Breakfast-

Dinner-

Services5.0/5

Other Facilities5.0/5

Mr./Ms. N.K(Private)

Total points

Stayed in

Room type

：

Rooms4/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-11-07

Kagodoko (Shared Between Ladies and Men)

一人旅での利用で初めて使わせていただきました。部屋はもちろん値段相応でカプセル型は始めての利用でしたので、少しびっくりはしましたが、それ以上にホテルの担当者の接客が素晴らしく、とてもゆったりした気持ちで過ごすことができました。元私も日航系列... Read more 一人旅での利用で初めて使わせていただきました。部屋はもちろん値段相応でカプセル型は始めての利用でしたので、少しびっくりはしましたが、それ以上にホテルの担当者の接客が素晴らしく、とてもゆったりした気持ちで過ごすことができました。元私も日航系列のホテルマンでしたが、その頃のことを思い出してもとても良い接客だったと思います。施設のラウンジも落ち着いた雰囲気ですごくくつろぐことができました。一泊でしたがいい思い出になりました。また、利用させていただければと思います。ありがとうごさいました。

I used it for the first time when traveling alone. The room was of course price-appropriate and the capsule type was the first time I used it, so I was a little surprised, but more than that, the customer service of the hotel staff was wonderful, and I was able to spend a very relaxing time. Formerly I was also a hotel man affiliated with Japan Airlines, but I think it was a very good customer service even if I remember those days. The lounge of the facility was also very relaxing in a calm atmosphere. It was one night, but it was a good memory. Also, I would like to use it. Thank you very much.

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Mr./Ms. S.S(30)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-10-25

Tatami Superior 01 Room

前回利用させて頂き、とても居心地がよかったので二度目の宿泊をさせて頂きました。友人と利用したのですが、ラウンジやキッチンを利用し、食事等をとれたことがとても嬉しかったです。お部屋も畳部分でのんびりと過ごすことができ、清掃なども綺麗にされ... Read more 前回利用させて頂き、とても居心地がよかったので二度目の宿泊をさせて頂きました。友人と利用したのですが、ラウンジやキッチンを利用し、食事等をとれたことがとても嬉しかったです。お部屋も畳部分でのんびりと過ごすことができ、清掃なども綺麗にされていると感じました。温泉も素敵です。スタッフの方々の対応もとても親切で、今回も心地よく利用させて頂きました。またぜひ利用させて頂きたいです。ありがとうございました。

I used it last time and it was very comfortable so I stayed for the second time. I used it with a friend, and I was very happy to be able to eat at the lounge and kitchen. I felt that the room was able to spend a relaxing time on the tatami mats and that the cleaning was clean. The hot springs are also nice. The staff were very kind and I used it comfortably this time as well. I would like to use it again. Thank you very much.

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Mr./Ms. Y.Y(56)

Total points

Stayed in

Room type

：

Rooms5/5

Bath5/5

Breakfast-

Dinner-

Services5/5

Other Facilities5/5

2020-09-26

Standard Room Western Room

細部までおもてなしが行き届いたサービスでした。露天風呂貸切の際に冷たい飲み物をご用意頂いていたり、フロントの方の対応も常々先読みされた対応で、驚きの連続でした。是非また利用させて頂きます。

The service was attentive to every detail. I was surprised to hear that cold drinks were prepared when the open-air bath was reserved, and that the front desk staff was always looking ahead. I will definitely use it again.

Read in English Original Text

Facility・services

: Property

Onsen Guesthouse Tsutaya

: Address

240-1 Sokokura, Hakone-machi, Ashigarashimo-gun, Kanagawa　[View map]

: check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

: Credit card

VISA/MASTER/AMEX/JCB/DINERS/NICOS/UC/DC

: Number of guest rooms

52 room(s)

Restaurant

There is no restaurant here.

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Bath

There is an inside bath and an open air bath for men and ladies each.
Ease the fatigue of the everyday with the Sokokura hot spring which is one of the seven hot springs of Hakone.

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Other facility information

Lounge
There are retro furnitures which bring out the ryokan taste as well as nostalgic toys such as hanafuda and bilboquet which will strike up conversations between the travelers. There is also a kitchen facilitated convenient for long stays. Please enjoy a relaxing time in the space where pleasant music flows.

*Lights out on 23:00
*Please do not cook after 23:00

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Information

Please contact the hotels/ryokans directly for more details.

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Notice

*Lights out on 23:00
*Please do not cook after 23:00

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Features

Bath tax
Children allowed
Room service
Transportation service
Parking area
Hot spring
Fresh hot spring
Room with outdoor spa
Public spa
Private spa
Indoor pool
Outdoor pool
Esthe/Spa facility
Fitness facility
Barrier free
5 min walk from station
Pets allowed
Breakfast in room
Dinner in room
Open air bath
Night view
Ocean view
Cottage
Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.

Access

Access by public transportation.

Guests from Tokyo coming by public transportation
Approx.40 minutes from Tokyo station to Odawara station by Kodama Shinkansen.
From Odawara station the Hakone Tozan bus or Izu Hakone bus to Jinjashita bus stop approx.40 minutes. Right in front of Jinjashita bus stop.

Guests from Shinjuku coming by public transportation
Approx.90 minutes from Shinjuku station to Hakone Yumoto station by express Romance Car. From Hakone Yumoto station the Hakone Tozan bus or Izu Hakone bus and to Jinjashita bus stop approx.20 minutes. Right in front of Jinjashita bus stop.

240-1 Sokokura, Hakone-machi, Ashigarashimo-gun, Kanagawa

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