Now loading...0%


Resort Go To トラベル対象
  • Nagano > Karuizawa
TWIN-LINE HOTEL KARUIZAWA JAPAN / Nagano Karuizawa・Saku・Komoro 99

Countermeasures for COVID-19

  • Hand sanitizer provided
    Hand sanitizer provided
  • Disinfection
  • Ventilation
  • Ensure Social Distancing
    Ensure Social Distancing
  • Guidelines for employees
    Guidelines for employees
  • Guidelines for guests
    Guidelines for guests

View details


Grand opening on July 2020!
7 minutes walk from Karuizawa Station.

Enjoy your stay in your own style in Karuizawa.

Have a luxurious stay with the "Jose Luis" purveyor to the Spanish Royal Family and in our stylish guest rooms.      
Read more


  • Rooms (-)
  • Plan (-)


Relux grade

Accommodations that represent their respective prefectures and that are worth visiting when you are in the area.

Overall Rating(8 reviews)


















Other Facilities3.4/5

Mr./Ms. S.W.(61)

Total points

Stayed in

Room type


Standard Twin for Single Occupancy


There are only two hangers and it seems to be a problem in winter when more things will be worn.

Read in English

Mr./Ms. M.T(47)

Total points

Stayed in

Room type


Universal Twin

部屋はコンパクトでしたが、部屋に用意されている物も設備も洒落ていて良かったです。(ユニバーサルツインという割には、健常者目線の部屋かな、とは思いましたが。)スタッフの皆さんも感じが良かったですし、レストランの食事はどれも美味しかったです。 ... Read more 部屋はコンパクトでしたが、部屋に用意されている物も設備も洒落ていて良かったです。(ユニバーサルツインという割には、健常者目線の部屋かな、とは思いましたが。)スタッフの皆さんも感じが良かったですし、レストランの食事はどれも美味しかったです。 改善していただきたい点 通路が狭く、行き来する人がごちゃついていました。自動チェックインシステムの場所は検討の余地がありそうです。 混雑解消の為にも早めに着いたら、部屋は使えなくても良いのでチェックイン手続きだけでも出来るシステムにして頂きたい。(チェックアウトも同様) チェックインをラウンジで待たせるなら、セルフサービスでもお茶くらい出してもいいのではありませんか?タンブラーなどを買った人だけ無料とか、ホスピタリティーに欠けませんか? レストランの食事は時間がかかり過ぎです。混雑解消に協力して19:30スタートにしましたが食事が終わったのが22:00。酷いときは次の料理まで30分待ちましたし、逆に温かい料理2皿が同じタイミングで出されました。バスのようだと思いました。 また、1つのコースに濃厚なエビの出汁を使った料理は2皿も要らないです。料理自体は違っても、"またか…"と思いました。 朝食はメインを選ぶシステムですが、想像がつかないので写真が欲しかったです。写真があったら選ぶ料理が変わったと思いました。しかもディナーで出した料理と全く同じ物を出すなら、そこも説明して欲しかった。具まで一緒で驚きました。 レストランの通路に土産物を置くのはやめて欲しい。興味を持っても邪魔になってしまうし、近くの席の方も立ち止まられると気になると思います。 良い点もあるのに、勿体ないホテルです。

The room was compact, but it was nice that the items and facilities provided in the room were stylish. (I thought it was a room from a healthy person's point of view for the universal twin.) The staff members also felt good, and the food at the restaurant was delicious. Points I would like you to improve The aisle was narrow and crowded with people coming and going. The location of the automatic check-in system seems to be worth considering. If you arrive early to relieve congestion, you do not have to use the room, so please make a system that allows you to do just the check-in procedure. (Same for checkout) If you want check-in to wait in the lounge, isn't it okay to serve self-service or even tea? Isn't it free or lacking in hospitality only for those who bought tumblers? Restaurant meals take too long. We started at 19:30 in cooperation with the congestion relief, but the meal ended at 22:00. When it was terrible, I waited for 30 minutes until the next dish, and on the contrary, two hot dishes were served at the same time. I thought it was like a bus. Also, you don't need two dishes to cook with rich shrimp broth in one course. Even though the food itself was different, I thought "again ...". Breakfast is a system that chooses the main, but I couldn't imagine it, so I wanted a photo. I thought that the food I chose would have changed if I had a photo. Moreover, if you serve exactly the same food that you served at dinner, I wanted you to explain that as well. I was surprised with the ingredients. Don't put souvenirs in the aisles of restaurants. Even if you are interested, it will get in the way, and you will be worried if people in the nearby seats can also stop. It's a wasteful hotel, although it has some good points.

Read in English

Mr./Ms. T.T(58)

Total points

Stayed in

Room type


Standard Twin for Single Occupancy

部屋はコンパクトですが、色々な工夫があり、非常に効率的と感じました。従業員の方々も一生懸命サービスを提供されており好感が持てました。 また、利用させて頂きたいと思います。

The room is compact, but I felt it was very efficient due to various ingenuity. The employees were also very pleased with the service they provided. Also, I would like to use it.

Read in English





1151-11 Karuizawa, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture [View map]

check-in / check-out time

15:00 / 11:00

CI/CO time may be different depending on plan.

Credit card


Number of guest rooms

51 room(s)


Dinner content:
1st floor Jose Lewis
Usage time 17: 00 ~ 22: 00 (L.O / 21: 00)
* It is a two-part system.
1st part: 17: 00 ~
Part 2: 19: 30-

Enjoy colorful sangria of fruit and Spanish wine, as well as specialty souffle tortillas, paella, specialty tapas and pinchos, and course meals.

We will prepare Shinshu vegetables and specialized souffle tortilla slowly cooked with lava stone unique to Karuizawa with truffle scent.

Bar / Enjoy the relaxing time.
1st floor Jose Luis
Use time 18: 00 ~ 23: 00 (Last order 23:00)

(Breakfast content) 1st floor Jose Lewis

Hours of use 7:30 to 10:00

Start your day with a Spanish-style breakfast.
A signature dish limited to Japan that has evolved the soft tortilla of the Jose Luis tradition.
Enjoy the fluffy marriage, which looks and tastes beyond your imagination, with plenty of carefully-made eggs specially made for tortillas, such as slowly cooked onions, potatoes, and several types of melting cheese.
We also recommend fresh Shinshu vegetables!
Read more


Please contact the hotels/ryokans directly for more details.
Read more

Other facility information

Please contact the hotels/ryokans directly for more details.
Read more


Please contact the hotels/ryokans directly for more details.
Read more


* If you have food allergies, please contact us in advance.
Read more


  • Bath tax
  • Children allowed
  • Room service
  • Transportation service
  • Parking area
  • Hot spring
  • Fresh hot spring
  • Room with outdoor spa
  • Public spa
  • Private spa
  • Indoor pool
  • Outdoor pool
  • Esthe/Spa facility
  • Fitness facility
  • Barrier free
  • 5 min walk from station
  • Pets allowed
  • Breakfast in room
  • Dinner in room
  • Open air bath
  • Night view
  • Ocean view
  • Cottage
  • Coupon

The accommodation features are general descriptions of the facility. The amenities and breadth of service will differ between each accommodation. For details, please confirm directly with the accommodation.


Access by public transportation.

From Tokyo 
Tokyo Sta. -> Karuizawa Sta. (by Shinkansen)
1 hour 10 min

From Kansai region
Shin-Osaka Sta. -> Tokyo Sta. -> Karuizawa Sta. (by Shinkansen)
3 hours 50 min

Kyoto Sta. -> Tokyo Sta. -> Karuizawa Sta. (by Shinkansen)
3 hours 50 min

1151-11 Karuizawa, Karuizawa-machi, Kitasaku-gun, Nagano Prefecture

Open in Google Maps

73 of people have viewed this page within the past 24 hours.

Welcome to Relux